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ハイアット リージェンシー ボストン の口コミ

4 out of 5
ハイアット リージェンシー ボストン
One Avenue De Lafayette, Boston, MA

口コミ

8.8

非常に良い

評価 10 - 1371 件の口コミ中 869 件が非常に良い" "
評価 8 - 1371 件の口コミ中 314 件が良い" "
評価 6 - 1371 件の口コミ中 89 件が普通" "
評価 4 - 1371 件の口コミ中 64 件が不満" "
評価 2 - 1371 件の口コミ中 35 件が非常に不満" "

9.2/10

清潔度

9.2/10

スタッフとサービス

8.6/10

設備とサービス

9.0/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

ATSUKO

良かった点 : 清潔度、スタッフとサービス
2024 年 3 月に 2 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 4 月 1 日)
Thank you Atsuko for your feedback. We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon.

8/10 (良い)

Shinji

2023 年 10 月に 1 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2023 年 10 月 30 日)
Thank you Shinji for your feedback ! We are glad to see that you enjoyed your stay with us ! We hope to welcome you back again soon !

6/10 (普通)

Yumi

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2023 年 8 月に 11 泊滞在
Hyatt Regency Boston からの返信 (投稿日 : 2023 年 9 月 5 日)
Thank you Yumi for your feedback. We are glad to see that you enjoyed your stay with us ! If you have any recommendation on how we can improve in any way , please let us know ! We hjope to welcome you back again !

8/10 (良い)

KEI

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
2023 年 7 月に 4 泊滞在
Hyatt Regency Boston からの返信 (投稿日 : 2023 年 7 月 24 日)
Thank you Kei for your feedback ! We are glad to hear that you enjoyed your stay with us ! We hope to welcome you back again soon !

10/10 (非常に良い)

Yoshifumi

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 1 泊滞在
Hyatt Regency Boston からの返信 (投稿日 : 2023 年 5 月 1 日)
Thank you for your feedback ! We are very glad to hear that you enjoyed your stay with us ! We look forward to welcome you back again soon !

8/10 (良い)

MIYUKA

家族旅行
良かった点 : 客室の快適度
ダウンタウンに位置しながら静かな場所
2022 年 8 月に 6 泊滞在
Hyatt Regency Boston からの返信 (投稿日 : 2022 年 9 月 7 日)
Thank you Miyuka for your feedback. We are very glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon !

6/10 (普通)

Mika

家族旅行
気になった点 : 施設のコンディションと設備、客室の快適度
2021 年 7 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
one light has trouble.
2021 年 6 月に 2 泊滞在

10/10 (非常に良い)

Alexandra

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed with two small kids and we felt welcome and all of our needs were accommodated. Great experience.
2024 年 5 月に 3 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 5 月 29 日)
Thank you Alexandra for your feedback ! We are really glad to hear that you enjoyed your stay with us with your two kids. We hope to welcome you back again soon !

10/10 (非常に良い)

Norma

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was great!
2024 年 5 月に 3 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 5 月 28 日)
Thank you Norma for your feedback ! We are glad to hear that you enjoyed your stay with us ! We hope to welcome you back again soon !

8/10 (良い)

Barbara、new windsor

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were wonderful and helpful. The facilities and rooms were clean. The only bad things were expensive valet parking and the pillows were hard and flat. Beds were comfortable.
2024 年 5 月に 3 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 5 月 28 日)
Thank you Barbara for your feedback. We are really glad to hear that you enjoyed your stay with us. We are sorry to hear about the pillows , we will share your feedback with the team to make sure to improve that. We hope to welcome you back again soon.

4/10 (不満)

Heinz

カップルで旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
The hotel is outdated , rooms and in particular bathroom need renovation and modernisation , shower in bath is not up to standard and expectation . Hyatt used to be leader in F&B but this hotel is way beyond Hyatt standard . Design restaurant outdated , service poor and food of 2 star hotel . Very disappointed after we have stayd in othe hyatt hotels such a dubai , Germany , NY etc
2024 年 5 月に 2 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 5 月 28 日)
Thank you Hein for your feedback. We are sorry to hear that your stay with us was not up to standars. We have shared your comment wit the team and will ensure ti improve. Thank you for letting us know.

8/10 (良い)

Andreea

家族旅行
良かった点 : 清潔度、スタッフとサービス
The staff was amazing and welcoming. Daniela was at check-in and check-out and her amazing smile made us feel welcomed and comfortable during our stay.
2024 年 5 月に 1 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 5 月 28 日)
Thank you Andreea for your feedback ! We are really glad to hear that you enjoyed your stay with us and that Daniela was able to make your check in and out process easier ! We have shared your comment with her and she was really happy to hear it ! We hope to welcome you back again soon !

8/10 (良い)

jingwen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Located at downtown Boston, few minutes walk to china town and Qince Market. Highly recommend.
2024 年 5 月に 1 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 5 月 28 日)
Thank you Jingwen for your feedback ! We are glad to hear that you enjoyed your stay with us and had a wonderful time visiting Boston from our downtown location. We hope to welcome you back again soon !

10/10 (非常に良い)

Courtney

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We stayed for one night after coming back into town from a wedding. The gentleman from the lower lobby, Willie “Mr. Wonderful” was beyond pleasant and kind to us and truly made the experience 5/5 stars. We would come back and stay again solely because of how wonderful he was.
2024 年 5 月に 1 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you Courtney for your amazing feedback ! We are glad to hear that you enjoyed your stay with us and that you have meet our amazing Mr.Wonderful ! We shared your comment with Willie and he was really happy to hear it ! We hope to welcome you back again soon !

10/10 (非常に良い)

Caroline

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed here for my son’s graduation Great location . Enjoyed our stay
2024 年 5 月に 4 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you Caroline for your feedback ! We are glad to hear that you enjoyed your stay with us ! Congratulations to your son for his graduation ! We hope to welcome you back again soon !

8/10 (良い)

Lisa Ann

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Nice clean and spacious property.
2024 年 5 月に 1 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you Lisa Ann for your feedback ! We are glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon !

8/10 (良い)

Roberta

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location
2024 年 5 月に 1 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you Roberta for your feedback. We are glad to hear that you enjoyed your stay with us and liked the location of our hotel. We hope to welcome you back again soon.

8/10 (良い)

ruth

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Excellent location
2024 年 5 月に 7 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you Ruth for your feedback ! We are glad to hear that you enjoyed your stay with us and liked the location of our hotel. We look forward to welcome you back again soon !

10/10 (非常に良い)

Jim

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
K
2024 年 2 月に 1 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you Jim for your feedback. We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon.

4/10 (不満)

Hannah

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
I was disappointment with our stay at the Hyatt. For costing $500 a night, the room was mediocre. Both the pool and saunas were closed until the summer with no notice on the website and we were not informed when we arrived. This was a big reason why we picked this hotel and were very disappointed that we could not use the amenities listed.
2024 年 5 月に 2 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you Hannah for your feedback. We are sorry to hear that you didn't enjoy your room. The pool and saunas are closed since 2020 and have been removed from our website and all OTA. Unfortunately we can't remove pictures that previous guests took when the pool was still open. We are sorry if it confused you.

8/10 (良い)

lynneliza

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Underground parking, quick check in, convenient locale.
2024 年 5 月に 1 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you Lynneliza for your feedback. We are glad to hear that you enjoyed your stay with us and that your check-in experience was quick. We hope to welcome you back again soon !

10/10 (非常に良い)

Sean

良かった点 : 施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Hyatt Regency Boston からの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you Sean for your feedback. We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon.

8/10 (良い)

Oluwakayode

2024 年 3 月に 6 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you Oluwakayode for your feedback. We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon.

10/10 (非常に良い)

Nicola

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Exceptional customer service - my my husband’s birthday celebration very special
2024 年 4 月に 7 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you Nicola for your feedback ! We are glad to hear that you and your husband enjoyed your stay with us to celebrate your husband 's birthday ! We hope to welcome you back again soon.

10/10 (非常に良い)

Khristina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you Khristina for your feedback. We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon.

10/10 (非常に良い)

Anita

良かった点 : 施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you Anita for your feedback. We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon.

10/10 (非常に良い)

Vitaliy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place
2024 年 5 月に 1 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you Vitaliy for your feedback ! We are glad to hear that you enjoyed your stay with us ! We hope to welcome you back again soon !

8/10 (良い)

qingping

2024 年 4 月に 3 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you Qingping for your feedback. We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon.

10/10 (非常に良い)

Xiaodi、Los Altos Hills

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Safe and quiet!
2024 年 4 月に 2 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you Xiaodi for your feedback. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon !

10/10 (非常に良い)

Serge

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and comfortable room. Easy to walk our Boston activity. Perfect for us. The only thing I would strongly recommend is to have a better shower. Felt like in the 70…. Not easy for a women to completely rinse yourself😉
2024 年 4 月に 5 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you Serge for your feedback. We are glad to hear that you enjoyed your stay with us and liked the location of our hotel. We have shared your comment with the team and will ensure to fix this issue. We are sorry for the inconvenience. Thank you again for your feedback and for staying with us. We hope to welcome you back again soon.

10/10 (非常に良い)

Michael

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel, great staff, one minute walk to Boston Opera.
2024 年 4 月に 2 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you Michael for your feedback. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon !

10/10 (非常に良い)

?

良かった点 : 清潔度、施設のコンディションと設備
Like this hotel
2024 年 4 月に 2 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you for your feedback. We are glad to hear that you enjoyed your stay with us and liked our hotel ! We hope to welcome you back again soon.

10/10 (非常に良い)

Thomas、Manchester

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good visit
2024 年 4 月に 1 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you Thomas for your feedback. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon !

10/10 (非常に良い)

Yoskely

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good to stay if you want to be near by downtown Borton
2024 年 4 月に 1 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you Yoskely for your feedback ! We are glad to hear that you enjoyed your stay with us and the location of our hotel ! We hope to welcome you back again soon !

10/10 (非常に良い)

Nicole

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great room for all 5 of us on a girls trip!
2024 年 2 月に 1 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you Nicole for your feedback ! We are glad to hear that you enjoyed your stay with us for your girls trip ! We hope to welcome you back again soon !

10/10 (非常に良い)

MADHU

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It’s close to everything within walking distances. I just wish they had a hot coffee in the lobby
2024 年 4 月に 1 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 4 月 26 日)
Thank you Madhu for your feedback. We are glad to hear that you enjoyed your stay with us. We offer free coffee in room and Avenue One lounge has different type of coffee in the morning until 11am. We hope to welcome you back again soon.

8/10 (良い)

Nora

家族旅行, グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Clean rooms and lobby. Location convenient to Freedom trail. Great bar and restaurant on site. Parking also located on site. Would definitely stay here again.
2024 年 4 月に 3 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you Nora for your feedback. We are glad to hear that you enjoyed your stay with us and the location of our hotel. We look forward to welcome you back again soon !

6/10 (普通)

Melissa

良かった点 : 清潔度、スタッフとサービス
2024 年 3 月に 2 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 4 月 26 日)
Thank you Melissa for your feedback. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon.

8/10 (良い)

Darron

出張
良かった点 : 清潔度、スタッフとサービス
Quiet and for size and brand of hotel, no decent bar or coffee in the morning.
2024 年 4 月に 3 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 4 月 26 日)
Thank you Darron for your feedback. We are glad to hear that you enjoyed your stay with us.We have passed your comment regarding the bar and coffee and will ensure to improve. Thank you for staying with us.

10/10 (非常に良い)

Michele

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Well cared for hotel. Helpful and courteous staff. The area the property is located in can be unsafe.
2024 年 4 月に 2 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you Michele for your feedback ! We are glad to hear that you enjoyed your stay with us ! We hope to welcome you back again soon !

8/10 (良い)

Bob

2024 年 4 月に 1 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you Bob for your feedback. We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon.

10/10 (非常に良い)

ALAN

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent hotel in a very good location for downtown, with good transport and walking options. Our 2 queen room was spacious clean with a large bathroom; couldn't be faulted. Staff at check in and reception were brilliant throughout our 7 night stay, but highlight was the breakfast room staff. They were so welcoming, helpful and friendly, and the omelette was outstanding. It was a pleasure to see them all first thing in the morning. Great hotel, good value, near to so many places to see and visit....next time I visit Boston, only one place for me to stay! Excellent, thank you
2024 年 4 月に 7 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you Alan for your amazing feedback ! We are really glad to hear that you enjoyed your stay with us ! We hope to welcome you back again soon !

10/10 (非常に良い)

Kayla

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is a 15 minute drive from the airport and a 10 minute walk to South Station. The parking garage is right next door to the hotel too. Staff was warm and helpful and the elevators are key coded for extra security. The room was nice and spacious. Would absolutely book again.
2024 年 4 月に 1 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you Kayla for your feedback. We are really glad to hear that you enjoyed your stay with us and the location of our hotel ! We look forward to welcome you back again soon !

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 4 月 13 日)
Thank you Michael for your feedback ! We are glad to see that you enjoyed your stay with us ! We hope to welcome you back again soon !

10/10 (非常に良い)

Laura

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was fantastic! It was very walkable to most tourist areas (Boston Common, Faneuil Hall, Bell in Hand Tavern, etc.). The hotel itself was very clean, comfortable, and well maintained in common areas as well as rooms. Parking was very convenient for self parking as the garage is attached to the hotel. They also offer valet parking. While breakfast is not included in the price, there is a restaurant on site with a variety of breakfast options including a breakfast buffet. There are also breakfast sandwiches available for grab and go. Overall I was very happy with my stay and would highly recommend choosing this hotel.
2024 年 4 月に 1 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you Laura for your amazing feedback ! We are really glad to see that you enjoyed your stay with us and found our location convenient to visit Boston ! We hope to welcome you back again soon !

10/10 (非常に良い)

Ingrid

2024 年 3 月に 4 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you Ingrid for your feedback. We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon !

10/10 (非常に良い)

Laura、Framingham

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quiet, easy to get to. Walkable
2024 年 4 月に 1 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you Laura for your feedback.We are glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon.

10/10 (非常に良い)

Astrid

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 7 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you Astrid for your feedback ! We are really glad to see that you enjoyed your stay with us. We hope to welcome you back again soon !

10/10 (非常に良い)

stephanie k

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel. Very clean and the proximity to downtown Boston was ideal.
2024 年 3 月に 4 泊滞在
Hyatt Regency Bostonからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you Stephanie for your feedback ! We are really glad to hear that you enjoyed your stay with us and had a great time visiting Boston from our downtown location. We hope to welcome you back again soon !