Greetings from Hilton Beijing! Thank you for choosing Hilton Beijing for your trip and sharing your comments with us during your busy schedule. We are glad to know that you are very satisfied with our environment. We are relentless in our efforts to provide our guests with the best possible service and experience. Thank you again for your comments and feedback, and we look forward to welcoming you back to Hilton Beijing.

Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.

Greetings from Hilton Beijing! Thank you for choosing to stay at Hilton Beijing recently and taking the time to share your feedback with us. We are so happy to know that you enjoyed your stay with us. I have passed on your feedback to the relevant department head for further investigation, training and improvement to ensure that guests can have a more comfortable stay experience. We are relentless in our efforts to provide our guests with the best possible service and stay experience. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.

Dear guest,Greetings from Hilton Beijing! We appreciate you taking time during your busy schedule to share your recent experience of your stay with us, we are pleased to know that you enjoyed your stay with Hilton Beijing. We thank you again for your valuable insights and look forward to welcoming you back on your next return to Beijing. Yours sincerely,

Dear Anonymous, Thank you for choosing to stay at Hilton Beijing and I sincerely hope that you are enjoying your stay! We look forward to welcoming you back in the not so distant future and we will continue our best effort to you. Yours Sincerely

Dear Jhony, Greetings from Hilton Beijing and thank you for taking time to share your experience with us. I have already shared your feedback to our team especially Concierge and Housekeeping team and they are delighted to hear that you enjoy our room and service. Looking forward to welcoming you back to Hilton Beijing soon. Yours sincerely,

Dear Valued Guest, Thank you for choosing to stay at Hilton Beijing and I sincerely hope that you are enjoying your stay! We look forward to welcoming you back in the not so distant future and we will continue our best effort to you. Yours Sincerely

Dear TAKAYA, Thank you for choosing to stay at Hilton Beijing and I sincerely hope that you are enjoying your stay! We look forward to welcoming you back in the not so distant future and we will continue our best effort to you. Yours Sincerely

Dear Hiro, Greetings from Hilton Beijing and thank you for sharing your experience on Expedia. We are delighted that you enjoyed your stay. I have shared your feedback about breakfast with our culinary team and they were delighted. We look forward to having you back to Hilton Beijing soon and wish you all the best for 2020. Yours sincerely,

Dear Guest, Thank you for taking the time to share with us your experience during your recent stay. However we do not fully understand your feedback. I do apologize if we were not able to meet your expectations but you have not given us enough information to address any issues. Unfortunately, we do not have your personal information on hand, therefore it is difficult for us to investigate in detail. I would appreciate it, if you could send us more detailed information to our email. It is our mission to consistently deliver the highest possible service and stay experience to you and this is only possible with your valuable feedback. Once again, I do apologize and do hope you will give us another opportunity and we will show you the true Hilton Beijing service. If I can be of any assistance please don’t hesitate to let me know. The team and I are looking forward to welcome you back. Kind regards Hilton Beijing

Dear Terunori Aoki, We appreciate you for taking the time to write your heartfelt review and share with your fellow traveler on Hotels.Com. It is delighted to know that you are a returen guest and have enjoyed your stay at our hotel. I have shared your comments with our team and it gave them a great motivation that the little things made a difference to you. We are always glad to hear comments from our valuable guests, which is allowing us to continually improve our services and offerings. Thank you again for choosing Hilton Beijing and we are looking forward to welcome you back on your next trip to Beijing. Yours sincerely, Hilton Beijing

Dear Guest Greetings from Hilton Beijing! It is our pleasure to know that you are a returnn guest and we are delighted that you enjoyed your stay at our location. Indeed, our facility need a lift and we have completed our first phase renovation of rooms & suites, all elegantly transformed into our new “Diplomats Mansion” theme, reminiscent of the past but with an eye to the future. We have not made any structural changes to our rooms, therefore we have to re-measure them, and will update our website if needed. Once again, thank you again for your valuable insights and we will continue our effort to enhance ourselves as the return to our guest who give the trust to us to choose to stay at Hilton Beijing. The team and I are passionate about hospitality and we hope to see you again soon. Yours sincerely, Hilton Beijing

Dear Guest, We appreciate you for taking the time to write your review during your busy schedule to share your experience. First of all I apologize that we didn’t exceed your expectations during your recent stay in our hotel. Indeed some of our rooms are in need of a face lift.I am delighted to inform you that we started our long-awaited room renovation project. We have competed our phase 1 and our new rooms and suites all elegantly transformed into our new “Diplomats Mansion”. We are convinced by bringing every guest the opportunity to feel like a visitor to a "Diplomat's Mansion" will make your future stay with us even more enjoyable. Once again, thank you for your insight and we are looking forward to welcome you back on your next trip to Beijing soon. Yours sincerely, Hilton Beijing

Greetings from Hilton Beijing, thank you for sharing your feedback about your recent stay at our Hotel and highlighting our location with your fellow travelers. We are pleased that you were able to experience our authentic Hilton hospitality, which I have shared with our team, especially our housekeeping team. Feedback from our guests is essential to us as they assist us to deliver a most comfortable stay and best service possible. Once again, we thank you for choosing to stay with us and we are looking forward to welcome you back soon. Yours sincerely, Hilton Beijing

Dear Tei. Greetings from Hilton Beijing! Thank you for taking your valuable time to write us such motivated comments about your recent stay with us. We are happy to hear that you enjoyed your stay with us and you liked our culinary team, which I have shared with them. Indeed, we are very centrally located in Beijing’s Chaoyang business and diplomatic district and not far away from the Sanlitun and Solana Shopping and Entertainment area. We thank you again for your valuable insights, your positive feedback is big encouragement to us to keep improving and we are looking forward to welcome you back soon. Yours sincerely, Hilton Beijing

Greetings from Hilton Beijing! I enjoyed reading your comments and want to sincerely thank you for your compliments to our services on offer, especially for our breakfast and SPA. I have shared your comment with our team and they all had a big smile in their face. It is big encouragement to us to know you have enjoyed your stay with us. We will continue our effort to enhance ourselves as the return of our guest who gives the trust to us to choose to stay at Hilton Beijing. Once again, thank you for staying with us and we hope that we will see you again soon. Yours sincerely, Hilton Beijing

Greetings from Hilton Beijing! Thank you for taking your time and sharing feedback with us. Your comments about your stay make us smile and we know it’s the little things that make your stay more comfortable. I have shared your comments with our team and let them know their contribution to your one-of-a-kind experience. Regarding the lighting in bathroom I will review with the team and see what we can do to enhance. We are looking forward to welcome you back on your next trip to Beijing and do hope to meet you in person. Yours sincerely, Hilton Beijing

Dear Guest, Greetings from Hilton Beijing! Thank you so much for taking time to share your recent stay experience in Hilton Beijing. we do apologize that we didn’t meet your expectations. In order to serve you better, we conduct regular refurbishment and amenities maintenance. Indeed some of our rooms need a face lift. We started our long-awaited room renovation project renovations in July and it will be completed in the first quarter of 2019. We are convinced that our new transformed guest rooms with modern elegance and unique offerings, will make your future stays with us even more enjoyable. Once again, thank you for your positive feedback which is big encouragement for us and it gave our team a great motivation that the little things made a difference to you. We are looking forward to welcome you back in 2019 and wish you a prosperous new year. Yours sincerely, Hilton Beijing

Dear Guest, Greetings from Hilton Beijing! Thank you for taking your time and sharing such a motivate feedback with us. It is our aim to consistently deliver quality service to our guests and we are pleased that we were able to make your stay enjoyable and you liked your services on offer. Your positive feedback is big encouragement for us and it gave our team a great motivation that the little things made a difference to you. The team & I wish you a joyful festive season and we are looking forward to welcome you back in 2019. Yours sincerely,

Dear guest， Thank you for taking the time and sharing your recent experience on booking.com. I sincerely apologize that we didn’t meet your expectations during your recent stay. Regards our rooms facility I am pleased to share with you that over the past couple of years we have completed facelifts in the Spa, The Terrace, the Meeting rooms and opened Makan Kitchen – our South East Asian dining experience. I am also delighted to share that we have commenced our long-awaited room renovation project, which will transform our main tower guest rooms with modern elegance and unique offerings. On the other hand, I’m glad that you’ve enjoyed our location as it is indeed strategically located in Beijing's Chaoyang business and embassy area, a 20-minute drive from Beijing Capital Airport. Hilton Beijing is 2-minute stroll from Liangmaqiao Subway Station (Line 10). Our guests’ feedback, either positive or negative, is essential to us as it is allowing us to continually improve on our services and offerings. Once again please accept our profound apologies for the inconvenience caused. We do hope that you will give us another opportunity to show you are true Hilton Beijing Service. All of us here look forward to welcoming you back. Yours sincerely, Stefan Schmid General Manager

Sunny greetings from Hilton Beijing! Thank you for staying with us and sharing your experience with your fellow tripadvisor travelers. The team and I are pleased that you have enjoyed our services on offer. Your comments made us smile and we know it’s the little things that make your stay more comfortable. Hilton Beijing is indeed situated in a very central location within the city and I am pleased to hear that you have found the surrounding is convenient for you to reach anywhere. All of us at Hilton are passionate about hospitality and we are looking forward to see you again soon on your next return to Beijing. Yours sincerely, Hilton Beijing

Sunny greetings from Hilton Beijing! Thank you for staying with us and sharing your experience with your fellow travelers. The team and I are pleased that you have enjoyed our services on offer. Your comments made us smile and we know it’s the little things that make your stay more comfortable. Hilton Beijing is indeed situated in a very central location within the city and I am pleased to hear that you have found the surrounding is convenient for you to reach anywhere. All of us at Hilton are passionate about hospitality and we are looking forward to see you again soon on your next return to Beijing. Yours sincerely, Hilton Beijing

Sunny greetings from Hilton Beijing! Thank you for staying with us and sharing your experience with your fellow travelers. The team and I are pleased that you have enjoyed our services on offer. Your comments made us smile and we know it’s the little things that make your stay more comfortable. Hilton Beijing is indeed situated in a very central location within the city and I am pleased to hear that you have found the surrounding is convenient for you to reach anywhere. All of us at Hilton are passionate about hospitality and we are looking forward to see you again soon on your next return to Beijing. Yours sincerely, Hilton Beijing

お客様へ 先日はヒルトン北京にご滞在頂き誠にありがとうございました。ご滞在をお楽しみ頂けたようで幸甚に存じます。お時間の都合上ご朝食をお楽しみいただけなかった事を残念に思います。次回ご滞在の際は、ぜひお楽しみいただければと存じます。改めて貴重なご意見をお寄せ頂きましてありがとうございます。また北京へお越しの際は、ヒルトン北京でお出迎えできればと存じます。 Stefan Schmid

お客様へ 先日はヒルトン北京をご利用頂きまして誠にありがとうございました。またお忙しい所ご滞在に関しましてご意見をお寄せ頂き重ねてお礼申し上げます。ご滞在及びご朝食をお楽しみ頂けた様で幸甚に存じます。さらには私どもフロントスタッフへのあたたかいお言葉ありがとうございます。フロントスタッフに報告したところとても喜んでおりました。お客様の貴重なご意見はより良いサービスを提供するために必要不可欠でございます。改めてお礼をお礼を申し上げます。また北京にお越しの際は、ヒルトン北京でお出迎えできればと存じます。 Stefan Schmid

お客様へ この度はヒルトン北京のご滞在に関しましてご意見をお送り頂き誠にありがとうございます。 ホテル周辺でございますが、コンビニエンスストアーが徒歩圏内にございます。 またWifiに関しましてヒルトンオーナーズの会員にご登録なさいますと無料でご利用頂けます。 ご登録に関しましてこちらのリンクをご参照下さいませ。http://hiltonhotels.jp/hhonors/ 改めてましてこの度は貴重なご意見をお寄せ頂きお礼申し上げます。 次回北京にいらっしゃる際はまたヒルトン北京でお迎えできればと存じます。 Stefan Schmid General Manager

親愛なるゲスト、 ヒルトン北京からの挨拶！私達があなたの真価を認めること あなたの忙しいスケジュールの間の取っている時間 、およびヒルトン北京とのあなたの滞在のシェアあなたの最近の経験。ヒルトン北京のあなたの親切な推薦をあなたに感謝し、私達は、あなたの最近のビジネス滞在の間に私達とポジティブな経験をあなたに提供したことがうれしい。私達の洗濯屋サービスから割込みが残念である。あなたの次の訪問のために、私達は、あなたが、私達のレセプションに、あなたが、それに応じて洗濯屋サービスと私達があなたのプロフィールをアップデートすることを必要としないと知らせるように勧める。もう一度、私達は再びあなたの貴重な洞察をあなたに感謝し、あなたを北京へのあなたの次のリターンに歓迎することを楽しみにする。 敬具、 Stefan Schmid 事業部長

親愛なるゲスト ヒルトン北京からの挨拶！私たちはあなたを評価するのに時間がかかることあなたの忙しいスケジュールの間と共有のヒルトン北京であなたの滞在のあなたの最近の経験をします。我々は、あなたがヒルトン北京であなたの滞在を楽しんだとヒルトンブランドの忠誠心をありがとうございましたということを知っていてうれしいです。そこは「市」は、スーパーマーケットと同様に「7eleven「コンビニエンスストアはちょうど角を曲がった。我々のフレンドリーなスタッフが滞在時間は米国で再びあなたをそこに連れて十二分に満足です。我々は、ありがとうございます、あなたの貴重な洞察力と北京へのあなたの次の復帰の上で後ろにあなたを歓迎することを楽しみにしています。 敬具、 ステファン・シュミット Dear Guest, Greetings from Hilton Beijing! We appreciate you taking time during your busy schedule and share your recent experience of your stay with Hilton Beijing. We are pleased to know that you enjoyed your stay with Hilton Beijing and thank you for your loyalty of Hilton brand. There is a “City” supermarket as well as “7Eleven” convenience store just around the corner. Our friendly staff will be more than happy to take you there when the time you stay with us again. We thank you again for your valuable insights and look forward to welcoming you back on your next return to Beijing. Yours sincerely, Stefan Schmid General Manager

ツクバ様 過日はヒルトン北京をご利用頂き誠にありがとうございました。またお忙しい所、貴重なご意見をお寄せいただき重ねてお礼申し上げます。 当ホテルフロントスタッフの対応及び、立地が良いとのご感想幸甚に存じます。またホテルの施設に関しましてご迷惑をお掛けしてしまい申し訳ございませんでした。 定期的な点検を行い、お客様が快適にお過ごしいただけるよう努めて参ります。次回北京にいらっしゃる際は、また当ホテルでお迎えできればと存じます。 ステファン　シュミッド 総支配人

お客様へ 過日はヒルトン北京をご利用いただきまして誠にありがとうございました。またお忙しい所私どもホテルに関しまして貴重なご意見をありがとうございます。 ご滞在中快適にお過ごし頂けたようで、スタッフ一同幸甚に存じます。Wi-Fiでございますが、ヒルトンオーナーズという会員制度がございましてそちらにご登録 なさいますと無料でご利用いただけます。ご登録ご希望の場合https://hhonors.com.cn/hilton_hhonors/inf/index.cfm.にアクセスお願い致します。また私どもスタッフの 英語力についてのご意見ありがとうございます。今後英語力向上のためのトレーニングに重点をおき更なるより良いサービスをご提供できるよう努めて参ります。 また北京にいらっしゃる際はヒルトン北京をご愛顧賜りますようお願い申し上げます。 ステファン　シュミッド 総支配人

お客様へ 過日はヒルトン北京をご利用いただきまして誠にありがとうございました。ご滞在を快適にお過ごしいただけたようで幸甚に存じます。 ビジネスエリアや三里屯ショッピング街、７９８アートゾーン、万里の長城などのアクセスが好立地であるとコメントをいただきありがとうございます。 また北京にいらっしゃる際はヒルトン北京をご愛顧賜りますようお願い申し上げます。 ステファン　シュミッド 総支配人

Dear Guest, Greetings from Hilton Beijing! We are pleased to know that you enjoyed your stay with Hilton Beijing. We thank you again for your feedback and look forward to welcoming you back on your next return to Beijing. Yours sincerely, Stefan Schmid General Manager

Dear Guest, Happy New Year! Greetings from Hilton Beijing! We are pleased to know that you enjoyed your stay with Hilton Beijing. We thank you again for your feedback and look forward to welcoming you back on your next return to Beijing. Yours sincerely, Stefan Schmid General Manager

お客様へ この度はヒルトン北京でのご滞在に関しまして貴重なご意見をいただき誠にありがとうございます。スーパーマーケットの場所でございますが、当ホテルより徒歩5－10分ほどのDRCビル隣にございますグランドサミットと言うところにございます。また通りを挟んだ場所に2つのショッピングモールもございます。当ホテルのスタッフがご案内せず誠に申し訳ございません。次回北京にお越しの際にもヒルトン北京をご利用いただけば幸甚に存じます。 ステェファン シュミッド 総支配人

お客様、こんにちは。あなたに感謝します、出かける時に選択北京ヒルトンホテル、そして貴重な時間を割いてを評価.殘念ながらご入居体験を達成できずあなたの予想。部屋の窓ガラスの防音の問題について、いただき誠に申し訳ありません。私たちは、次回ホテル設備復旧に注意。私たちは再びあなたに感謝の意見と評価し、期待してあなたは次回北京を訪れた時、私たちはチャンスをあなたのよりよいサービスを提供。北京ヒルトンホテルの社長舒迪凡

尊敬するのお客様、 いつもお世話になっております ヒルトン北京へご宿泊頂きまして誠にありがとうございます。お客様のご滞在が快適でございますよう、努めます。またご来店をお待ちしております。最後に、再びご意見に感謝を申し上げます。またご来訪を心よりお待ちいたしております。 敬具 Stefan Schmid