Room smelled of urine and mold. Had flies and roaches. No smoke detector and bathroom exhaust fan didn't work. Carpet and cbair soiled and dirty. My son had what appeared to be bed bug bites on his legs. Hole in carpet and wall. Chain on door lock missing. We came in last minute for a ball tournament and town was booked up or would have left. Cancelled reservations for next night and found other accommodations. Place is absolutely unacceptable needs health inspection. We want our money back. Do not stay there. Have pictures.
Aaron
2024 年 5 月に 2 泊滞在
6/10 (普通)
Ernestina
2024 年 5 月 19 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Ernestina
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Dawn
小さなお子様連れの家族旅行
2024 年 5 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Both Kimberly and Rikki did above and beyond for my family and I as there was an issue with the rooms we had booked. These 2 ladies give 110 percent to their customers. I canot rave how much they are the best at what they do. They should train everyone the customer care they do. Will book another stay again and again.
Dawn
2024 年 5 月に 1 泊滞在
6/10 (普通)
B
2024 年 5 月 19 日
気になった点 : スタッフとサービス、施設のコンディションと設備
Found the rate to be high for property/room condition.
Room was clean but dated.
Front desk never bothered to stand or even greet me upon arrival, nor did she give any info on breakfast or any information a new guest might need to know.
If staff would carry themselves on a higher standard it would definitely improve overall experience.
B
2024 年 5 月に 1 泊滞在
8/10 (良い)
Jonathon
2024 年 5 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is a great budget option for Batesville. I had no complaints.
Jonathon
2024 年 5 月に 1 泊滞在
4/10 (不満)
William
2024 年 5 月 17 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The only thing I liked about this property was the fact I was close to the relatives I was in town to visit. I wish I had taken pictures to document the problems with my room. I reserved a hadicap accessible room but did not get one. I was told I was not in a wheelchair so I did not need a hadicap room. The security bail lock on the room door was missing. The only part of the security peep hole in the door that was there was the outer lens. The wall fixture for hanging clothes was ripped off the wall and laying on the floor. The carpet in the room and the floor in the bathroom were dirty. The curtains on the window would not completly close. I propped them shut with the bible in the room. Turning the water on in the sink sprayed me the counter, and the floor. The toilet which seemed to be about 6 inches off the floor was outrageously noisy when it flushed. The room was crawling with flies. There was a red sticky substance on top of the cabinet holding the TV. I stayed 2 nights and would love for the hotel to reemberse me the money I paid to stay there. This place is a disgrace!!!
William
2024 年 5 月に 2 泊滞在
2/10 (非常に不満)
Zack
2024 年 4 月 27 日
Didn't like I pay for smoking room and not get it
Zack
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Amelia
2024 年 3 月 24 日
良かった点 : スタッフとサービス、設備とサービス
The facilty needs an improvement especially the bathroom & needs repaint.But the staff are good.