On behalf of the management and staff of Somerset Rama 9 Bangkok, I would like to thank you for sparing your time to share your experience with us. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to strive towards outstanding customer service. If there is ever anything at all we can do to make your stay even more enjoyable, we do hope you will let us know. We want to ensure each visit is as wonderful as your last.

Thank you for your kind comment. Meanwhile, the team and I look forward to welcoming you back soon for another memorable stay.

Thank you for your kind rating. Meanwhile, the team and I look forward to welcoming you back soon for another memorable stay.

Thank you for your kind comment. Meanwhile, the team and I look forward to welcoming you back soon for another memorable stay.

Dear Mr. Hiroshi,Many thanks for taking the time to share your review.The team and I sincerely appreciate your feedback and we were glad to read that you had an enjoyable stay with us.We hope to have the pleasure of welcoming you back again on your next visit to Bangkok.Best regards,Nathasa PitijarudechaAssistant Guest Service Manager

Dear Mr. Yasuto,We appreciate you sharing your feedback with us and thank you for choosing to stay with us on your recent stay in Bangkok. The team and I sincerely appreciate your feedback and we were glad to read that you had an enjoyable stay with us.For more information or any assistance please do not hesitate to contact us anytime and we looking forward to welcome you very soon.Best regards,Nathasa PitijarudechaAssistant Guest Service Manager

Thanks for staying with us. We appreciate your feedback!

Thank you for your kind rating. Meanwhile, the team and I look forward to welcoming you back soon for another memorable stay.

私たちと一緒にいてくれてありがとう。 あなたのコメントに感謝します！

Dear Anonymous, We are elated that you enjoyed your recent stay with us. When we read your comment that you have fell in love with our room and all the facilities together with the service, we are thrilled. We will note in your profile regarding noise from Hollywood Pub, unfortunately we are unable to control them but we will allocate your room far away from them instead. Hope to welcome you back again soon. Regards

We are elated that you enjoyed your recent stay with us. When we read your comment that you have fell in love with our room and all the facilities together with the service, we are thrilled. Hope to welcome you back again soon. Regards,

Thank you for your kind rating. Meanwhile, the team and I look forward to welcoming you back soon for another memorable stay.

I would like to take this opportunity to thank you for the feedback that you left after staying with us at Somerset Rama 9 Bangkok.I note your satisfaction with the hotel’s location, hotel rooms, and the service provided by our professional staff. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We do hope to see you return once again and experience a stay that exceeds your expectations. We look forward to welcoming you back.

Thank you for your rating. Meanwhile, the team and I look forward to welcoming you back soon for another memorable stay.

We sincerely appreciate you taking the time to complete your review and giving us your feedback on your recent stay at Somerset Rama 9 Bangkok. We sincerely appreciate your feedback and for taking the time to post your review. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. Thank you once again for your kind feedback. Meanwhile, the team and I look forward to welcoming you back soon for another memorable stay.

On behalf of the management and staff of Somerset Rama 9 Bangkok, I would like to thank you for sparing your time to share your experience with us. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. If there is ever anything at all we can do to make your stay even more enjoyable, we do hope you will let us know. We want to ensure each visit is as wonderful as your last.

We sincerely appreciate you taking the time to complete your review and giving us your feedback on your recent stay at Somerset Rama 9 Bangkok. We sincerely appreciate your feedback and for taking the time to post your review. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. Thank you once again for your kind feedback. Meanwhile, the team and I look forward to welcoming you back soon for another memorable stay.

On behalf of the management and staff of Somerset Rama 9 Bangkok, I would like to thank you for sparing your time to share your experience with us. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. If there is ever anything at all we can do to make your stay even more enjoyable, we do hope you will let us know. We want to ensure each visit is as wonderful as your last.

Thank you for choosing to stay at Somerset Rama 9 Bangkok. We appreciate you have taken the time to relate your experience. We are very welcoming of all feedback both constructive and positive regarding the services that we provide.In terms of the rooms, the hotel has a thorough maintenance program for all our rooms. I feel that the gap in attention to detail within our Engineering department during higher business levels and possibly a lack of training has resulted in this disappointing experience. I have taken this up strongly with our Engineering teams and have given instructions to immediately call an urgent meeting with all relevant staff and to address these issues point by point. I am very disappointed with all the issues raised. No amount of apology is enough for this obvious lapse in service.Once again, I would like to thank you for your valuable time, and I do hope you will consider this as one inopportune event and give us another chance to regain your confidence in our products and services.

Thank you for choosing to stay at Somerset Rama 9 Bangkok. We appreciate you have taken the time to relate your experience through the Guest Satisfaction Survey. I read your review with regret that we fell short of your expectations in some areas. We would like to extend our profound apologies for the less-than-satisfactory experience. While our apologies will not change your stay or your feelings about our hotel, we extend them with sincerity. Please rest assured that the points of concern and dissatisfaction you have raised have been communicated to the concerned departments to take appropriate actions to rectify the issues. Thank you again, for your honest feedback. We hope to have an opportunity to serve you again shortly and provide you with the service you deserve and expect from us. We know you have many choices when it comes to lodging and we hope you will continue to choose Somerset Rama 9 for your travel needs.

On behalf of the management and staff of Somerset Rama 9 Bangkok, I would like to thank you for sparing your time to share your experience with us. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. If there is ever anything at all we can do to make your stay even more enjoyable, we do hope you will let us know. We want to ensure each visit is as wonderful as your last.

On behalf of the management and staff of Somerset Rama 9 Bangkok, I would like to thank you for sparing your time to share your experience with us. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. If there is ever anything at all we can do to make your stay even more enjoyable, we do hope you will let us know. We want to ensure each visit is as wonderful as your last.

On behalf of the management and staff of Somerset Rama 9 Bangkok, I would like to thank you for sparing your time to share your experience with us. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. If there is ever anything at all we can do to make your stay even more enjoyable, we do hope you will let us know. We want to ensure each visit is as wonderful as your last.

On behalf of the management and staff of Somerset Rama 9 Bangkok, I would like to thank you for sparing your time to share your experience with us. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. If there is ever anything at all we can do to make your stay even more enjoyable, we do hope you will let us know. We want to ensure each visit is as wonderful as your last.

We sincerely appreciate you taking the time to complete your review and giving us your feedback on your recent stay at Somerset Rama 9 Bangkok. We sincerely appreciate your feedback and for taking the time to post your review. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. Thank you once again for your kind feedback. Meanwhile, the team and I look forward to welcoming you back soon for another memorable stay.

Thank you for your kind rating. Meanwhile, the team and I look forward to welcoming you back soon for another memorable stay.

Thank you for your kind rating. Meanwhile, the team and I look forward to welcoming you back soon for another memorable stay.

On behalf of the management and staff of Somerset Rama 9 Bangkok, I would like to thank you for sparing your time to share your experience with us. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. If there is ever anything at all we can do to make your stay even more enjoyable, we do hope you will let us know. We want to ensure each visit is as wonderful as your last.

On behalf of the management and staff of Somerset Rama 9 Bangkok, I would like to thank you for sparing your time to share your experience with us. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. If there is ever anything at all we can do to make your stay even more enjoyable, we do hope you will let us know. We want to ensure each visit is as wonderful as your last.

We sincerely appreciate you taking the time to complete your review and giving us your feedback on your recent stay at Somerset Rama 9 Bangkok. We sincerely appreciate your feedback and for taking the time to post your review. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. Thank you once again for your kind feedback. Meanwhile, the team and I look forward to welcoming you back soon for another memorable stay.

On behalf of the management and staff of Somerset Rama 9 Bangkok, I would like to thank you for sparing your time to share your experience with us. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. If there is ever anything at all we can do to make your stay even more enjoyable, we do hope you will let us know. We want to ensure each visit is as wonderful as your last.

Thank you for your kind rating. Meanwhile, the team and I look forward to welcoming you back soon for another memorable stay.

Thank you for your kind rating. Meanwhile, the team and I look forward to welcoming you back soon for another memorable stay.

Thank you for your kind rating. Meanwhile, the team and I look forward to welcoming you back soon for another memorable stay.

We sincerely appreciate you taking the time to complete your review and giving us your feedback on your recent stay at Somerset Rama 9 Bangkok. We sincerely appreciate your feedback and for taking the time to post your review. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. I am also appreciative to your comment regarding the disturbing noise that occurred during your recent stay at our hotel. We have brought this to the attention of the Director of Engineering for corrective action. He is currently looking into reinsulating the windows to minimize the sound. Thank you once again for your kind feedback. Meanwhile, the team and I look forward to welcoming you back soon for another memorable stay.

Thank you for your kind rating. Meanwhile, the team and I look forward to welcoming you back soon for another memorable stay.

Thank you for your kind rating. Meanwhile, the team and I look forward to welcoming you back soon for another memorable stay.

On behalf of the management and staff of Somerset Rama 9 Bangkok, I would like to thank you for sparing your time to share your experience with us. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. If there is ever anything at all we can do to make your stay even more enjoyable, we do hope you will let us know. We want to ensure each visit is as wonderful as your last.

Thank you for your kind rating. Meanwhile, the team and I look forward to welcoming you back soon for another memorable stay.

Thank you for your kind rating. Meanwhile, the team and I look forward to welcoming you back soon for another memorable stay.

Thank you for your kind rating. Meanwhile, the team and I look forward to welcoming you back soon for another memorable stay.

Thank you for your kind rating. Meanwhile, the team and I look forward to welcoming you back soon for another memorable stay.

Thank you for your kind rating. Meanwhile, the team and I look forward to welcoming you back soon for another memorable stay.

Thank you for your kind rating. Meanwhile, the team and I look forward to welcoming you back soon for another memorable stay.

I would like to take this opportunity to thank you for the feedback that you left after staying with us at Somerset Rama 9 Bangkok.I note your satisfaction with the hotel’s room, The Phra Ram 9 MRT station is just 450m away, providing easy access to different parts of the city.We do hope to see you return once again and experience a stay that exceeds your expectations. We look forward to welcoming you back.

Thank you for your kind rating. Meanwhile, the team and I look forward to welcoming you back soon for another memorable stay.

Thank you for your kind rating. Meanwhile, the team and I look forward to welcoming you back soon for another memorable stay.

Thank you for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Your comments on the service, hotel location, and hotel facilities are highly appreciated and we thank you for taking the time to write about your experience in our hotel, and that will be shared with our team.Thank you once again for your kind feedback. Meanwhile, the team and I look forward to welcoming you back soon for another memorable stay.