Dear Yuko,Thank you for sharing your experience with us. We appreciate your generous rating despite the confusion regarding your breakfast reservation. Unfortunately, due to our separate operations from Expedia, we are not privy to the details of your initial reservation. Our goal is to ensure that the booking details passed onto us are correctly implemented, and we sincerely apologise if this was not the case during your visit.Please accept our apologies for any inconvenience. We continually strive to improve our services, and your input will greatly assist us in this endeavour. We look forward to the honour of welcoming you back in the near future, ever intent on fulfilling earnest expectations for an enjoyable stay.Warmest regards,

セイジ様この度は、当ホテルをご利用いただき誠にありがとうございました。当ホテル、朝食の味、主要都市への近さ、そして洗練されたダイニングセレクションをお気に召していただけたようで、大変嬉しく思います。しかしながら、セーフティボックスのエラーによりご迷惑をおかけしたことについては、大変申し訳なく思っております。このようなサービスは私どもの目指すサービスではございませんので、深くお詫び申し上げます。お客様のご意見は私どもにとって最も重要なものであり、今後このようなことが起こらないよう早急に注意するようチームに伝えさせていただきました。ソフィテル・バンコク・スクンビットのホスピタリティの真髄を反映した完璧なご滞在をお約束いたしますので、またの機会がございましたら、ぜひご利用くださいますようお願い申し上げます。よろしくお願いいたします、

Dear Yasuo,Your feedback regarding your stay at the Sofitel Bangkok Sukhumvit is greatly valued.Positive feedback such as yours truly motivates us to persistently enhance the quality of our offerings. Your comments will undoubtedly serve as encouragement for our entire staff.We eagerly await the opportunity to host you once again, aiming for an experience as beautiful as the previous one.Best regards,

Dear Masumi,Thank you for taking the time to share your impressions of your recent stay at the Sofitel Bangkok Sukhumvit.Your positive remarks are an encouragement to our team to continuously enhance the quality of our services. I look forward to sharing your feedback with our dedicated personnel, certain that they will feel inspired by your kind words.I am awaiting the privilege of welcoming you back for another wonderful stay at the Sofitel Bangkok Sukhumvit.With warm regards,

Dear Taiki,We appreciate the time you have taken to submit your rating, even without sharing specific observations. As hospitality professionals devoted to your satisfaction, we aspire to surpass guests' expectations, and, in this case, it seems we did not achieve that.We would value the opportunity to learn more about your stay, as your feedback will allow us to identify areas that require improvement. Your insight is crucial in helping us attain the high standard that our esteemed guests anticipate.We hope to have the pleasure of welcoming you back to the Sofitel Bangkok Sukhumvit, with the assurance of our unwavering commitment to surpassing your expectations in the future.Warmest regards,

Dear Guest than kyou for taking the time to review the hotel after your most recent stay, we hope to have the improvement at the lobby completed very soon. We look forward to welcoming you back

Dear GuestThank you for taking the time to review the hotel after you recent stay, We hope to have the improvements at the hotel lobby completed very soon. We look forward to welcoming you back in the near future Kind regards

Dear Yuta,We are honoured by your superior rating of our hospitality services. We sincerely appreciate your kind acknowledgment, and this only inspires us further in our mission. We eagerly anticipate welcoming you back to the Sofitel Bangkok Sukhumvit.Best regards,

Dear valued guest, Thank you so much for your kind review and we look forward to welcoming you back again soon. Sincerely, Kalpana Khadka

Dear Hideki, Thank you for staying at the Sofitel Bangkok Sukhumvit and for the review. We are sorry to learn that we didn't meet your expectations in terms of pricing. Rest assured, I have shared your feedback with the management team. We hope to welcome you back again soon. Sincerely, Kalpana Khadka

Dear Hiroshi, Thank you for your recent stay and the feedback given. I am sorry to read that you have not been impressed. Whilst we strive to look after each and every guest, I do acknowledge that sometimes this is not the case. Rest assured we will discuss your concerns internally in detail to ensure they remain isolated. We look forward to welcoming you back in the near future. Kind regards, Kalpana Khadka

Dear valued guest, Thank you for staying at the Sofitel Bangkok Sukhumvit and for the feedback. We are glad that you enjoyed your stay with us and we hope to have the pleasure of welcoming you back again soon. Sincerely, Kalpana Khadka

Dear valued guest, Many thanks for the rating and we hope to see you soon! Kind regards, Kalpana Khadka

Dear valued guest, Thank you for sharing your feedback. We are glad that you enjoyed your overall stay and we look forward tow welcoming you back soon! Kind regards, Kalpana Khadka

Dear valued guest, Thank you for sharing your feedback. We are glad that you enjoyed your overall stay. We have taken a very good note of your feedback in regards to the room facilities and the bathroom condition. Rest assured i have shared your feedback with the concerned team for the improvement. Thank you once again and we look forward to welcoming you back soon. Kind regards, Kalpana Khadka

Dear valued guest, Thank you very much for sharing your feedback. We are glad that you enjoyed your stay with us and we look forward to welcoming you back soon! Kind regards, Kalpana Khadka

Dear valued guest, Many thanks for your kind words. We are glad that you enjoyed your stay and we hope to welcome you back soon! Kind regards, Kalpana Khadka

Dear valued guest, Thank you for sharing your feedback.I have shared your feedback with the concerned team for the improvement. Hope to see you soon! Kind regards, Kalpana Khadka

Dear valued guest, Thank you for staying with us and for the feedback. We look forward for your next stay soon! Sincerely, Kalpana Khadka

Dear Kenji, Thank you very much for the feedback.Hope to see you soon! Kind regards, Kalpana Khadka

Dear Ryumyo, Many thanks for the review. We very much appreciate it. We hope to have the pleasure of welcoming you back soon! Sincerely, Kalpana Khadka

Dear Elissa, Many thanks for sharing your experience. We very much appreciate it. We look forward for your next visit soon! Kind regards, Kalpana Khadka

Dear Sakura, Thank you very much for the wonderful review. We are thrilled to know that you enjoyed your stay with us and we look forward to welcoming you back soon! Kind regards, Kalpana Khadka

Dear Keiko, Thank you very much for sharing your experience. We are glad that you had a wonderful anniversary celebration with us. We look forward to welcoming you back soon! Kind regards, Kalpana Khadka

Dear Yasuki, We very much appreciate your kind words. Thank you very much and we look forward for your next visit soon! Kind regards, Kalpana Khadka

Dear Nobu, Thank you for the feedback and we hope to welcome you back soon! Kind regards, Kalpana Khadka

Dear guest, Many thanks for your kind words. We are glad that you enjoyed your overall stay and we hope to welcome you back soon! Sincerely, Kalpana Khadka

Dear Hirokazu, Thank you very much for the wonderful rating. We look forward to welcoming you back soon! Sincerely, Kalpana Khadka

Dear Valued Guest, Thank you very much for your kind words on this platform. We are glad that you enjoyed your stay with us and we hope to have a pleasure of welcoming you back soon! Sincerely, Kalpana Khadka

Dear valued guest, Thank you for the review. We are glad that you enjoyed your stay with us and we hope to see you soon! Sincerely, Kalpana Khadka

Dear valued guest, Many thanks for the review. We are glad that you enjoyed your experience with us and we hope to have a pleasure of welcoming you back soon! Sincerely, Kalpana Khadka

Dear valued guest, Thank you for the perfect rating. Look forward for your next visit soon! Sincerely, Kalpana Khadka

Dear Hiroshi, Thank you for the feedback! We are glad that you and your family enjoyed your stay with us and we hope to have a pleasure of welcoming you back soon! Sincerely, Kalpana Khadka

Dear valued guest, Thank you for the feedback. We are glad that you enjoyed your stay with us. In regards to the connection to the speaker, i'm sorry to know that you had some difficulties. Rest assured i have shared your feedback with the concerned department to have a look in it. Thank you once again for the feedback and we hope to have a pleasure of welcoming you back soon! Sincerely, Kalpana Khadka

Dear valued guest, Thank you for the review and we hope to have a pleasure of welcoming you back soon! Sincerely, Kalpana Khadka

Dear valued guest, Many thanks for your kind review. We are thrilled to learn that you thoroughly enjoyed your stay with us. We are looking forward to welcoming you back very soon! Sincerely, Kalpana Khadka

Dear valued guest, Thank you for the feedback. We are glad that you enjoyed your stay with us and we hope to have a pleasure of welcoming you back soon! Sincerely, Kalpana Khadka

Dear valued guest, Thank you for the rating! We are glad that you enjoyed your stay with us and we hope to have a pleasure of welcoming you back soon! Sincerely, Kalpana Khadka

Dear valued guest, Thank you for the feedback. We look forward to welcoming you back soon! Sincerely, Kalpana Khadka

Dear Jin, Thank you very much for taking the time to share your review. We are glad that you enjoyed your club lounge experience. We look forward to welcoming you back soon! Sincerely, Kalpana Khadka

Dear valued guest, Many thanks for your kind review. We are glad that you enjoyed the location and the service provided by our dedicated team. we hope to have a pleasure of welcoming you back soon! Sincerely, Kalpana Khadka

Dear valued guest, Thank you for the review. Look forward for your next visit soon! Sincerely, Kalpana Khadka

Dear valued guest, Many thanks for the review. we are glad that you enjoyed your stay with us and we hope to see you soon! Sincerely, Kalpana Khadka

Dear valued guest, Many thanks for the review. We hope to have a pleasure of welcoming you back soon! Sincerely, Kalpana Khadka

Dear valued guest, Many thanks for the wonderful review following your stay at Sofitel Bangkok Sukhumvit. We are glad that you had a wonderful experience with us. I shall gladly share your feedback with the entire team. We look forward for your next visit soon! Sincerely, Kalpana Khadka