Thank you for sharing your feedback and we regret your stay was not as expected.We are sorry if you were disturbed by other guests during your stay and that this impact your overall experience.As for the cleaning, when the ‘Do not disturb’ sign is on, the housekeeper will not enter the room. For instance, it appears that the sign was on your door and therefore, the team did not enter your room for towel changes. On your next visit please inform the team while you are at the hotel, so we can remedy to your needs.Thank you for your understanding.

Dear SooyeonGreeting from Front Office TeamRegarding we got your score 2/5 in review.May I know that what of any issue occurred made your experience not smoothly, please don't hesitate to contact our Duty Manager to assist you.

Thank you for sharing your feedback, we regret that your bathroom experience did not meet your expectation, as a 3-star hotel we only provide basic necessities. The size of the room and shower is also a standard to IBIS hotel. Maybe next time you could try our sister hotel Novotel Bangkok IMPACT it may suit better for you if space is important and amenities are important. Thank you. Benjamin Dupont - Hotel Manager

Thank you for rating your stay. We look forward to welcoming you again soon.

ทางโรงแรมขอขอบพระคุณสำหรับการแบ่งปันความคิดเห็นของท่านนะครับ ทางโรงแรมรู้สึกยินดีเป็นอย่างยิ่งที่ได้ทราบว่าท่านพึงพอใจในบริการของเรา เราจะนำความเห็นของท่านแจ้งให้ทีมงานทราบเพื่อเป็นกำลังใจในการพัฒนาคุณภาพการบริการให้ดียิ่งขึ้น และหวังเป็นอย่างยิ่งว่าจะได้มีโอกาสต้อนรับท่านอีกในอนาคตนะครับ

Thank you for rating our hotel after your recent visit.

Thank you for rating our hotel after your recent visit.