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グロー スクンビット 5バイ セントロポリスの口コミ

4 out of 5
グロー スクンビット 5バイ セントロポリス
24 Sukhumvit Soi 5 Sukhumvit Road, Khlong Toei Nuea, Wattana, Bangkok

口コミ

8.2

とても良い

評価 10 - 133 件の口コミ中 47 件が非常に良い" "
評価 8 - 133 件の口コミ中 55 件が良い" "
評価 6 - 133 件の口コミ中 22 件が普通" "
評価 4 - 133 件の口コミ中 4 件が不満" "
評価 2 - 133 件の口コミ中 5 件が非常に不満" "

8.4/10

清潔度

8.8/10

スタッフとサービス

7.8/10

設備とサービス

7.8/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

10/10 (非常に良い)

TOSHIKATSU

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 1 月に 4 泊滞在
KHYM (Guest service supervisor)からの返信 (投稿日 : 2020 年 3 月 10 日)
Dear Mr.Toshikatsu, Warm greetings from GLOW Sukhumvit 5,Thank you so much for choosing to stay with us .We hope to see you again With kind regards,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
何を持って帰って良いのか、悪いのか分からなかった。もう少し分かりやすくしてほしい。
2019 年 10 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
駅から近く、近くにコンビニやスーパーもありドンムアン空港からもタクシーで30分程度なのでアクセスがとてもよかったです！スタッフの対応もよく、お部屋も綺麗でした！シャワーの水圧も文句なし！コンセントがたくさんあるのもいいです！また宿泊したいと思います！
2019 年 5 月に 3 泊滞在
Lannaphatからの返信 (投稿日 : 2019 年 5 月 12 日)
Dear Sir/Madam, Thank you for taking the time to write your review of our property, your kind comments regarding our service and hotel are very much valued and appreciated. Our Hosts take their roles in our seriously and try, every day, to provide quality customer service which our guests expect. Thank you again, and we look forward to seeing you on your next trip to Glow Sukhumvit 5.

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
満足出来ました。朝食も美味しかったです。
2019 年 4 月に 8 泊滞在
Lannaphatからの返信 (投稿日 : 2019 年 5 月 12 日)
Dear Sir/Madam, Greetings from Glow Sukhumvit 5!!! Thank you for your favourable rating and positive comments of our hotel and services. In particular, I see you mentioned how much you enjoyed our Breakfast. Your observations and compliments remind us that we are focused in the right direction and achieving our number one goal of caring for each and every guest. Nothing makes us happier! Wishing you a wonderful day and hoping we have the pleasure of welcoming you back to Glow Sukhumvit 5 soon!

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
非常に宿泊施設が綺麗で良かった！
2019 年 4 月に 3 泊滞在
Lannaphatからの返信 (投稿日 : 2019 年 5 月 7 日)
Dear Sir/Madam, Greetings from Glow Sulhumvit5! Thank you for your favourable rating and positive comments of our hotel and services. In particular, I see you mentioned how much you enjoyed our room. Your observations and compliments remind us that we are focused in the right direction and achieving our number one goal of caring for each and every guest. Nothing makes us happier! Wishing you a wonderful day and hoping we have the pleasure of welcoming you back to Glow Sukhumvit 5 soon! Best Regards,

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
部屋はきれい。トイレが少し下水臭い。
2019 年 4 月に 3 泊滞在
Lannaphatからの返信 (投稿日 : 2019 年 5 月 5 日)
Dear Sir/Madam, We thank you for sharing your valuable feedback. First and foremost please accept our sincere apology for smell from bathroom you had during your stay with us. It is unfortunate that we could not meet your expectations. I have personally looked into the matter with our technicians to remedy the situation. Service excellence with the urge to anticipate and comply with guest needs is what we believe in, and we look forward to welcoming you back to Glow Sukhumvit 5 soon! Your Sincerely,

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
新しくできたばかりで清潔、スマホの充電に便利なUSBがベッドサイドにあり部屋の設備、ナナ駅から徒歩5分と立地も満足。ウェルカムドリンクやお手拭きが用意されていてスタッフも親切でした。 唯一不便だったのは、シャワーを浴びてる際排水口がつまりやすかった点ぐらいです。タイでは仕方ないことかもしれませんが。
2019 年 4 月に 2 泊滞在
Lannaphatからの返信 (投稿日 : 2019 年 5 月 5 日)
Dear Sir/Madam, Thank you for sharing your valuable feedback with us. Your constructive feedback is extremely valuable to us as we strive to improve with each and every guest comment. I regret that water not drain in shower room was not to your satisfaction and I have discussed your comments with our Engineer Manager to see what alternatives we can offer to enhance the experience. We hope to welcome you again. Best Regards,

6/10 (普通)

RIKI

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
オープンしたばかりでオペレーションが定まっていない感じ。部屋は綺麗でしたので概ね満足です。
2019 年 3 月に 2 泊滞在
Jackからの返信 (投稿日 : 2019 年 3 月 29 日)
Thank You for staying at GLOW Sukhumvit. We look forward to welcome you back in the near future.

6/10 (普通)

Wassim

気になった点 : 施設のコンディションと設備
2024 年 4 月に 5 泊滞在

8/10 (良い)

Andrew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Easy access to Sukhumvit road
2024 年 4 月に 3 泊滞在

8/10 (良い)

Alan

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Glowing reference
2024 年 2 月に 3 泊滞在

8/10 (良い)

Milissa

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel is nice, good value
hotel is nice, breakfast only is available, no other meals. At night, the room lighting is very limited, so the room appears very dark. But during the day, with the curtains open, the room is very bright. Staff are very friendly and helpful. Good location close to grocery store, street food and other restaurants. And close to BTS.
2024 年 1 月に 3 泊滞在

8/10 (良い)

thomas

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Es ist gutes Hotel mit sehr nettem Personal. Die Lage ist hervorragend. 7eleven 10m , Hauptstrasse 150m, BTS station Nana 350m
2024 年 1 月に 4 泊滞在

6/10 (普通)

Ethan

気になった点 : 清潔度
The hotel was ok. Very busy/walkable area. Good for shopping and nightlife. The room felt dirty and no towels upon arrival.
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Liam

家族旅行
Great location good hotel, great value for money
This hotel was in the middle of the hustle and bustle which we liked. Right next to all the amenities of the city. Food , shopping the lively nightlife Good value for money, when we go back to Bangkok for 2 nights we will stay again. There’s a chain that sits just up from this hotel that does street painting of any photo well worth a visit. I’ve ordered 9 photos for my return to Bangkok
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Israr

2023 年 12 月に 2 泊滞在

6/10 (普通)

SM Tawfiqul

家族旅行
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Yanick

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location. Rooms look new.
2023 年 12 月に 1 泊滞在

8/10 (良い)

Sven

2023 年 12 月に 3 泊滞在

6/10 (普通)

Markku

グループ旅行
良かった点 : 清潔度、スタッフとサービス
2023 年 11 月に 2 泊滞在

6/10 (普通)

Jana

良かった点 : 清潔度
気になった点 : 設備とサービス
Pro - bed was comfortable (If you don't mind soft) and close to Nana station Cons - everything looks tired and not reflected in the pictures at all. Music woke me 2/3 mornings (6:10am!) Towels have crusty brown stains. Breakfast was just tolerable. By day three I went elsewhere to eat. Front desk staff totally unhelpful- "is there a problem with the wifi?" Staff "yes". So wifi terrible. No cold water in my sink or shower? Had to go cool off in the pool. That has seen better days. No pillows on the seats like in the pictures. The spot that once was a bar at the pool was a ratty hole. Frankly it was uncomfortable being up there on my own. No one seems to wash and replace the pool towels so by Sunday there were none. I never saw one room cleaning cart so I'm not sure what's going on there. Buttons don't work for the elevator on floor 7 and no staff was bothered at all even though there was myself and another guest letting staff know. Also, when I arrived the front desk wanted 1000 baht cash as a deposit! I said no way you can put it in a credit card and HE refused. Stalemate. I won. Won't stay here again for sure. You can do way better in Bangkok for the price.
2023 年 12 月に 3 泊滞在

10/10 (非常に良い)

Mads

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel and incredibly good service. Highly recomended!
2023 年 11 月に 3 泊滞在

10/10 (非常に良い)

Tim

2023 年 11 月に 3 泊滞在

10/10 (非常に良い)

jerrod

2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Andreas

2023 年 4 月に 1 泊滞在

8/10 (良い)

anton

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 4 月に 2 泊滞在

8/10 (良い)

Matthew

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean modern hotel. Room a little on the small side but not really an issue. Gym equipment provided but limited variety. Breakfast really good. Overall very satisfied. Have stayed in a few 4 star hotels on this trip and Glow is very well representative of 4 stars. We were very happy with this hotel compared to the other "4 starred" hotels we stayed at. Shopping areas eg. Terminal 21 approx 10-15min walk. Other shopping areas accessible via the skytrain. Nearest skytrain Nana station within 5min walk.
Glow Sukhumvit 5 Teamからの返信 (投稿日 : 2023 年 1 月 6 日)
Dear Matthew,Warm greetings from GLOW Sukhumvit 5!I would like to thank you for choosing GLOW Sukhumvit 5 on your recent stay!I am very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. I appreciate you taking the time to share your positive comments with us. In the meantime, I have already shared this great feedback to our team as this will certainly motivate us to keep up the good work.Please rest assured that your complimentary comments will not create complacency, instead you have inspired us to maintain our level of service for valuable guests like yourself.Sincerely yours,Glow Sukhumvit 5 Team

10/10 (非常に良い)

hou

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel is very new and clean, worth the price !
2022 年 10 月に 5 泊滞在
Glow Sukhumvit 5 Teamからの返信 (投稿日 : 2022 年 10 月 20 日)
Dear Hou,Warm greetings from GLOW Sukhumvit 5!Thank you for your favorable rating and positive comments of our hotel and services. In particular, I see you mentioned how much you enjoyed our service and facilities. Wishing you a wonderful day and hoping we have the pleasure of welcoming you back to Glow Sukhumvit 5 soon! Have GLOWing day.

10/10 (非常に良い)

Arlo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good, actually pretty good.
The room had a nasty smell coming out the bathroom drain, stunk up all the room. They did spray some odor killing spray and got moved to a better room the next morning.
2022 年 9 月に 1 泊滞在
Glow Sukhumvit 5 Teamからの返信 (投稿日 : 2022 年 10 月 8 日)
Dear ArloWarm greetings from GLOW Sukhumvit 5!Thank you for taking time to review our hotel on your visit in Bangkok.It was very disappointing to read that your experience with us did not meet our usual high standards. We sincerely apologize for all inconveniences you experienced during your stay.I would like to thank you for providing your feedback on our service. I have taken note and wish to thank you for your comments. These are very valued for us to keep improving services and products to meet guest's expectations and satisfaction.We sincerely wish your experience with us was a better one but we do hope you will give us the opportunity to serve you again in future when our offerings are better suited to your travel.Sincerely yours,

10/10 (非常に良い)

Lutfullah

2022 年 9 月に 1 泊滞在
Glow Sukhumvit 5 Teamからの返信 (投稿日 : 2022 年 9 月 19 日)
Dear LutfullahWarm greetings from GLOW Sukhumvit 5!Thank you for taking time to review our hotel on your visit in Bangkok.It was very disappointing to read that your experience with us did not meet our usual high standards. We sincerely apologize for all inconveniences you experienced during your stay.I would like to thank you for providing your feedback on our service. I have taken note and wish to thank you for your comments. These are very valued for us to keep improving services and products to meet guest's expectations and satisfaction.We sincerely wish your experience with us was a better one but we do hope you will give us the opportunity to serve you again in future when our offerings are better suited to your travel.Sincerely yours,

8/10 (良い)

Anita

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
We have stayed here before 3yrs ago and the property was alot newer and in better condition. I was very disappointed when we checked in as someone had been smoking in the room and it stunk of cigarette. There was also no towels or mat in bthrm. After along flight you don't feel like going up and down to keep complaining about things. In saying all that the staff did sort it out. I would stay again as its close to our dental clinic.
2022 年 9 月に 4 泊滞在
Glow Sukhumvit 5 Teamからの返信 (投稿日 : 2022 年 9 月 19 日)
Dear AnitaWarm greetings from GLOW Sukhumvit 5!Thank you for taking time to review our hotel on your visit in Bangkok.It was very disappointing to read that your experience with us did not meet our usual high standards. We sincerely apologize for all inconveniences you experienced during your stay.I would like to thank you for providing your feedback on our service. I have taken note and wish to thank you for your comments. These are very valued for us to keep improving services and products to meet guest's expectations and satisfaction.We sincerely wish your experience with us was a better one but we do hope you will give us the opportunity to serve you again in future when our offerings are better suited to your travel.Sincerely yours,

8/10 (良い)

Wen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice clean hotel
The hotel itself was nice, with spacious clean rooms. The area itself was on the dodgy side, especially in the evenings when everyone is cruising the streets. Felt pretty safe though and close to the BTS station. Also we were asked to pay a security deposit in cash which was not made clear in the description.
2020 年 1 月に 3 泊滞在
KHYM (Guest service supervisor)からの返信 (投稿日 : 2020 年 2 月 2 日)
Dear Mr/Ms.Wen, Warm greetings from GLOW Sukhumvit 5,Thank you for taking the time to write your review of our property, your kind comments regarding our service and hotel are very much valued and appreciated. With kind regards,

8/10 (良い)

Hans

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great new hotel, a short walk from Skytrain.
I enjoyed the time at GLOW Hotel and especially the nice and comfortable bed. I had the best sleep in weeks. The service was good and the staff very friendly and accommodating. The rooms are ok size (Superior King) with everything needed. There is a roof pool (small) and a gym as well. What did not impress on me was the breakfast. I took one look, and then went to another place for breakfast. (This is not a big problem, since there are many choices around.) It is only around 3-4 minutes to walk up to Sukhumvit Road and Nana Skytrain station.
2020 年 1 月に 2 泊滞在
KHYM (Guest service supervisor)からの返信 (投稿日 : 2020 年 2 月 2 日)
Dear Mr/Ms. Hans, Warm greetings from GLOW Sukhumvit 5,I greatly appreciate your comments about the good service and attentive care you received from our Hosts. I will be sure to share with all team members, as it truly helps reinforce their actions and positive attitudes to see such compliments. Your constructive feedback regarding breakfast that needed our attention is extremely valuable to us as well. My sincere apologies that you experienced any inconvenience while staying with us. Sincerely,

8/10 (良い)

Chong Chiew

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2019 年 12 月に 4 泊滞在

6/10 (普通)

Jassim

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 12 月に 7 泊滞在

8/10 (良い)

Bernd

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 11 月に 3 泊滞在

8/10 (良い)

Stephan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A good hotel near shopping centres
A very good property overall. Because we were arriving in Bangkok at 6AM, we had secured an hotel room for the night before and our hotel room was therefore ready when we arrived at the hotel tired after travelling for 18 hours. Modern and spacious rooms with very comfortable bed (the best that we experienced during our 25-day vacation in South east Asia). Very nice bathroom and shower. Very good WiFi. The breakfast buffet is average though with not much choice and is basically the same every day. The Hotel is located in a very busy sector of Bangkok but the rooms are quiet. Very nice roof-top pool and gym. Very good happy-hour. Friendly staff.
2019 年 11 月に 5 泊滞在
KHYM (Guest service supervisor)からの返信 (投稿日 : 2019 年 12 月 16 日)
Dear Mr.Stephan, It’s a pleasure for us to note your generous compliments of the services and facilities of our hotel. Positive feedback is always a strong motivation for our team to continuously provide a high level of service to our guests. Thank you for choosing to stay with us, hope to see you again. With kind regards,

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Comfortable bed and friendly staff. Close walk to mall.
2019 年 11 月に 2 泊滞在
KHYM (Guest service supervisor)からの返信 (投稿日 : 2019 年 12 月 8 日)
I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel is deeply appreciated.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 11 月に 1 泊滞在
KHYM (Guest service supervisor)からの返信 (投稿日 : 2019 年 12 月 8 日)
Thank you for your favourable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 11 月に 1 泊滞在
KHYM (Guest service supervisor)からの返信 (投稿日 : 2019 年 12 月 8 日)
Thank you for your favourable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest.

6/10 (普通)

宿泊されたお客様

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
服務員很好，早餐選擇食物種類極少，地點方便，步行10分鐘內到NANA站，25分鐘到T21, ASOK 站附近有24小時超市及使利店，但人流複雜，似是紅燈區
2019 年 11 月に 4 泊滞在
KHYM (Guest service supervisor)からの返信 (投稿日 : 2019 年 12 月 8 日)
Thank you for taking the time and writing your kind review about our hotel. Your appreciation is generous and I am pleased that my team could contribute to memories of your holidays in Thailand. Hope to see you again

4/10 (不満)

Michel

出張
良かった点 : 清潔度
気になった点 : 客室の快適度
Hotel à éviter si on veut dormir la nuit.
Personnel peut accueillant. Problème de nuisances sonores toutes les nuits à cause des clients des chambres adjacentes. Il y a une porte de communication avec la chambre voisine et aucune isolation sonore. Le personnel n'ai absolument pas souriant ni attentionné, ce qui est assez inhabituel en Thailande. La piscine est très moyenne. Le rapport qualité prix prix est très mauvais.
2019 年 10 月に 4 泊滞在
KHYM (Guest service supervisor)からの返信 (投稿日 : 2019 年 12 月 16 日)
Dear mr.Michel, Thank you for taking the time and writing your kind review about our hotel.Our sincere apologies that you experienced any inconvenience while staying with us. We strive to improve with each and every guest comment. Sincerely,

8/10 (良い)

mohammed

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good
Every think was excellent accept all room non Smoking
2019 年 8 月に 2 泊滞在
KHYM (Guest service supervisor)からの返信 (投稿日 : 2019 年 10 月 17 日)
Dear Mr. Mohammed, Thank you for taking the time to write your review of our property, your kind comments regarding our service and hotel are very much valued and appreciated. With warm regards,

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pool bar, very clean. The gym is too small. Staff was nice and helpful except at check in, tried to give me a double instead of the king I booked. Had to reject the double 3 times until she finally gave me my room
2019 年 9 月に 2 泊滞在
KHYM (Guest service supervisor)からの返信 (投稿日 : 2019 年 10 月 14 日)
Thank you for taking the time to write your review of our property, your kind comments regarding our service and hotel are very much valued and appreciated.Your constructive feedback regarding your bed that needed our attention is extremely valuable to us as well. My sincere apologies that you experienced any inconvenience while staying with us. We strive to improve with each and every guest comment. Yours Sincerely,

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 9 月に 3 泊滞在
Reservation Teamからの返信 (投稿日 : 2019 年 9 月 27 日)
Thank you for your support and feedback. Look forward to welcoming you back again in the future.

10/10 (非常に良い)

Junho

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
하나같이 매우 친절한 직원분들과 깨끗한 시설
2019 年 9 月に 5 泊滞在
Reservation Teamからの返信 (投稿日 : 2019 年 9 月 27 日)
Thank you for your support and feedback. Look forward to welcoming you back again in the future.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 9 月に 1 泊滞在
Reservation Teamからの返信 (投稿日 : 2019 年 9 月 27 日)
Thank you for your support and feedback. Look forward to welcoming you back again in the future.

10/10 (非常に良い)

ShihChi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 9 月に 3 泊滞在
Reservation Teamからの返信 (投稿日 : 2019 年 9 月 27 日)
Thank you for your support and feedback. Look forward to welcoming you back again in the future.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 9 月に 2 泊滞在
Reservation Teamからの返信 (投稿日 : 2019 年 9 月 27 日)
Thank you for your support and feedback. Look forward to welcoming you back again in the future.

2/10 (非常に不満)

Mike、Los Angeles

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very noisy starting around 5:00am and stopping around 9:00am every morning due to music coming from somewhere. Also, people partying in the next room very early and no one stopped them. Rooms don't keep out sounds. Strong sewage smells from bathroom drains also
2019 年 9 月に 3 泊滞在
KHYM (Guest service supervisor)からの返信 (投稿日 : 2019 年 9 月 17 日)
Dear Mr.Mike, Your constructive feedback regarding loud music and smell of bathrooms that needed our attention is extremely valuable to us as well. My sincere apologies that you experienced any inconvenience while staying with us. We strive to improve with each and every guest comment. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere for each and every guest. Please be assured that you comments were taken to heart and I have looked into the situation personally and the corrective actions have been taken to ensure we provide the best environment possible for our next guests. Sincerely yours,