ハピホテルの口コミ

10/10 (非常に良い)

Miharu

家族旅行

2024 年 1 月 1 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

施設は古いけれど居心地良く、わたしたちには十分でした。スタッフの雰囲気が良く（押しつけがましさがなく親切）、朝食の内容もシンプルで素敵でした。ドライヤーは貸してもらえます。連泊するときタオル入れ替えないので注意。シャワーはたっぷりの水量でした。外が騒がしいエリアなので耳栓があるといいです。

2023 年 12 月に 2 泊滞在

Ehabからの返信 (投稿日 : 2024 年 3 月 9 日)

Dear valued guest,Thank you for having chosen to stay at Hapi Hotel Aswan, Egypt. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to welcome you back some time in the future. With kind regards, Hotel Management

10/10 (非常に良い)

Jun

2023 年 12 月 31 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

2023 年 12 月に 1 泊滞在

Ehabからの返信 (投稿日 : 2024 年 3 月 9 日)

Dear valued guest,Thank you for having chosen to stay at Hapi Hotel Aswan, Egypt. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to welcome you back some time in the future. With kind regards, Hotel Management

6/10 (普通)

Satoshi

2023 年 12 月 29 日

2023 年 12 月に 2 泊滞在

Ehabからの返信 (投稿日 : 2024 年 3 月 9 日)

Dear valued guest, Many thanks for taking the time to complete review about Hapi Hotel , Aswan , Egypt. Please accept our sincere apologies that the hotel did not meet your expectations. Comments that we receive will be discussed with the departments concerned and an action plan made to include extra training will be formed to improve that particular service to our guests. All feedback received from our guests is extremely important to us and we take all comments seriously. It is with these comments that we can only improve our service and continue to be committed to providing a high standard of service. We would very much hope to welcome you at Hapi Hotel again on a future holiday to change the negative impression. Thank you and kind regards, Hotel Management

10/10 (非常に良い)

KUMIKO

2023 年 10 月 4 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

英語も出来ずに宿泊以外の面倒なお願いにも嫌な顔せず対応して頂き、すごく感謝しています。スークから分かりやすく近くてナイル川沿いだし、普通に観光するにも最適だと思います。各フロアから川見えるので素敵です。なにより、スタッフさんが全員、素晴らしくて感動しました。また、アスワンに行く事があったらぜひ、利用したいホテルです。

2023 年 10 月に 1 泊滞在

Ehabからの返信 (投稿日 : 2023 年 10 月 10 日)

Dear valued guest,Thank you for having chosen to stay at Hapi Hotel Aswan, Egypt. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to welcome you back some time in the future. With kind regards, Hotel Management

6/10 (普通)

Taichi

2023 年 9 月 18 日

お湯が出ませんでした。ロケーションも良いですが、近くに市場があるため夜遅くまで外で音はします、他は問題ありません。

2023 年 9 月に 1 泊滞在

Ehabからの返信 (投稿日 : 2023 年 9 月 23 日)

Dear valued guest,Many thanks for taking the time to complete review about {{ Hapi Hotel }} , Aswan, Egypt.We are pleased to hear that there were many aspects of your holiday that you enjoyed. It’s always pleasing to hear that guests are satisfied.However, we are sorry to learn that we did not meet with all of your expectations whilst on holiday.Your comments will be discussed with concerning departments and an action plan made to include extra training will be formed to improve that particular service to our guests.It is with these comments that we can only improve our service and continue to be committed to provide a high standard of service.Once again thank you for taking the time to write the review and we hope that we are able to welcome you back in the future to see the improvements which are continuously being implemented.Best Regards,Hotel Management

8/10 (良い)

Eisuke

グループ旅行

2023 年 8 月 27 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス

ホテルの前の道は少し怖さを感じますが、窓から見える景色は素晴らしかったです。

2023 年 8 月に 1 泊滞在

Ehabからの返信 (投稿日 : 2023 年 9 月 29 日)

Dear valued guest,Thank you for having chosen to stay at Hapi Hotel Aswan, Egypt.We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities.We hope to be able to welcome you back some time in the future.With kind regards,Hotel Management

10/10 (非常に良い)

Tetsuya

2023 年 8 月 20 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

スタッフの対応が大変良かった

2023 年 8 月に 1 泊滞在

Ehabからの返信 (投稿日 : 2023 年 9 月 29 日)

Dear valued guest,Thank you for having chosen to stay at Hapi Hotel Aswan, Egypt.We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities.We hope to be able to welcome you back some time in the future.With kind regards,Hotel Management

8/10 (良い)

Sakai

2023 年 8 月 12 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス

Stuff is kind for me . Wifi is not connecting to internet

2023 年 8 月に 1 泊滞在

Ehabからの返信 (投稿日 : 2023 年 8 月 23 日)

Dear valued guest,Many thanks for taking the time to complete review about {{ Hapi Hotel }} , Aswan, Egypt.We are pleased to hear that there were many aspects of your holiday that you enjoyed. It’s always pleasing to hear that guests are satisfied.However, we are sorry to learn that we did not meet with all of your expectations whilst on holiday.Your comments will be discussed with concerning departments and an action plan made to include extra training will be formed to improve that particular service to our guests.It is with these comments that we can only improve our service and continue to be committed to provide a high standard of service.Once again thank you for taking the time to write the review and we hope that we are able to welcome you back in the future to see the improvements which are continuously being implemented.Best Regards,Hotel Management

10/10 (非常に良い)

kikuyo

家族旅行

2023 年 1 月 13 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

エジプトで宿泊したホテルで一番ゆったり出来ました。広い部屋にバルコニー。４泊したので洗濯物をバルコニーに干しておくと直ぐに乾きました。椅子とテーブルがあったのもこのホテルだけでした。駅からは１０分程歩きますが、スークをぶらぶらしながら行けるので気になりませんでした。残念な点はポットとヘアドライヤーが無かった事です。カップも無かったので、洗面用にお願いして持って来て貰いました。最後に朝早い出発の時にブレックファーストBOXを快く引き受けてくれたのは特記すべきだと思っています。

Yasmineからの返信 (投稿日 : 2023 年 1 月 15 日)

Dear guest thank you for sharing your positive feedback with us

6/10 (普通)

Yoshinori

2023 年 1 月 11 日

良かった点 : スタッフとサービス

早朝のアブシンベルツアー参加のために、電話で起こしてくれた。

Ahmed Shahawyからの返信 (投稿日 : 2023 年 1 月 11 日)

Dear valued guest,Many thanks for taking the time to complete review about {{ Hapi Hotel }} , Aswan, Egypt.We are pleased to hear that there were many aspects of your holiday that you enjoyed. It’s always pleasing to hear that guests are satisfied.However, we are sorry to learn that we did not meet with all of your expectations whilst on holiday.Your comments will be discussed with concerning departments and an action plan made to include extra training will be formed to improve that particular service to our guests.It is with these comments that we can only improve our service and continue to be committed to provide a high standard of service.Once again thank you for taking the time to write the review and we hope that we are able to welcome you back in the future to see the improvements which are continuously being implemented.Best Regards,Hotel Management

4/10 (不満)

Yuki

カップルで旅行

2023 年 1 月 5 日

良かった点 : 清潔度、スタッフとサービス

気になった点 : 設備とサービス、施設のコンディションと設備

テレビチューナーとエアコンのリモコンが壊れており、何度も修理や取り替えの人が出入りした。朝食は他のホテルよりも質が低く、レストランも現金の場合には小銭しか受付ていなかったので買い物もできなかった

Ahmed Shahawyからの返信 (投稿日 : 2023 年 1 月 6 日)

Dear valued guest,Many thanks for taking the time to complete review about Hapi Hotel, Aswan , Egypt.Please accept our sincere apologies that the hotel did not meet your expectations. Comments that we receive will be discussed with the departments concerned and an action plan made to include extra training will be formed to improve that particular service to our guests.All feedback received from our guests is extremely important to us and we take all comments seriously.It is with these comments that we can only improve our service and continue to be committed to providing a high standard of service. We would very much hope to welcome you at Hapi Hotel again on a future holiday to change the negative impression. Thank you and kind regards,Hotel Management

6/10 (普通)

HIDEAKI

家族旅行

2023 年 1 月 3 日

設備のチェックがなされていない。

ホテル自体は賑やかで町中で便利。部屋やサービスはまあまあ。ただ、バスタブの栓が無くて使用できなかった。テレビもほぼ映らなくて使用できなかったのが残念。

2022 年 12 月に 1 泊滞在

Ahmed Shahawyからの返信 (投稿日 : 2023 年 1 月 5 日)

Dear valued guest,Many thanks for taking the time to complete review about {{ Hapi Hotel }} , Aswan, Egypt.We are pleased to hear that there were many aspects of your holiday that you enjoyed. It’s always pleasing to hear that guests are satisfied.However, we are sorry to learn that we did not meet with all of your expectations whilst on holiday.Your comments will be discussed with concerning departments and an action plan made to include extra training will be formed to improve that particular service to our guests.It is with these comments that we can only improve our service and continue to be committed to provide a high standard of service.Once again thank you for taking the time to write the review and we hope that we are able to welcome you back in the future to see the improvements which are continuously being implemented.Best Regards,Hotel Management

8/10 (良い)

MITSUGU

2022 年 12 月 29 日

良かった点 : スタッフとサービス、設備とサービス

一泊だけでしたが、スタッフの対応も信頼のおける丁寧な対応で、気持ちよく宿泊出来ました。

Ahmed Shahawyからの返信 (投稿日 : 2022 年 12 月 31 日)

Dear valued guest,Thank you for having chosen to stay at Hapi Hotel Aswan, Egypt.We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities.We hope to be able to welcome you back some time in the future.With kind regards,Hotel Management

8/10 (良い)

koichi

家族旅行

2022 年 6 月 20 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

落ち着く空間でした。

ナイル川西岸なので、空港からも駅からもフェリーに乗る必要はあるが、かえって静かな環境。フェリー降りて誰かに聞けば場所は教えてくれるし、道標の看板もでている。ガーデンがとても綺麗で落ち着く空間が良かった。スタッフも良し。ただし、どこでもの事だが、色々ツアーを提案してくるのがやや難点だが許容範囲内。

2022 年 6 月に 1 泊滞在

Ahmed Shahawyからの返信 (投稿日 : 2022 年 6 月 25 日)

Dear valued guest, Many thanks for taking the time to complete review about {{ Hapi Hotel }} , Aswan, Egypt. We are pleased to hear that there were many aspects of your holiday that you enjoyed. It’s always pleasing to hear that guests are satisfied. However, we are sorry to learn that we did not meet with all of your expectations whilst on holiday. Your comments will be discussed with concerning departments and an action plan made to include extra training will be formed to improve that particular service to our guests. It is with these comments that we can only improve our service and continue to be committed to provide a high standard of service. Once again thank you for taking the time to write the review and we hope that we are able to welcome you back in the future to see the improvements which are continuously being implemented. Best Regards, Hotel Management

4/10 (不満)

koichi

家族旅行

2022 年 6 月 19 日

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度

2022 年 6 月に 2 泊滞在

Ahmed Shahawyからの返信 (投稿日 : 2022 年 6 月 25 日)

Dear valued guest, Many thanks for taking the time to complete review about Hapi Hotel, Aswan , Egypt. Please accept our sincere apologies that the hotel did not meet your expectations. Comments that we receive will be discussed with the departments concerned and an action plan made to include extra training will be formed to improve that particular service to our guests. All feedback received from our guests is extremely important to us and we take all comments seriously. It is with these comments that we can only improve our service and continue to be committed to providing a high standard of service. We would very much hope to welcome you at Hapi Hotel again on a future holiday to change the negative impression. Thank you and kind regards, Hotel Management

10/10 (非常に良い)

宿泊されたお客様

グループ旅行

2020 年 2 月 22 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

ホテルスタッフが非常に親切で、アブシンベルツアーの予約、リーズナブルで美味しいお店の紹介等も快く引き受けてくれました。ホテル内も清潔で、コスパも最強だと思います。またアスワンに来る際は、ここに泊まりに行こうと思います。

2020 年 2 月に 1 泊滞在

Ahmed Shahawyからの返信 (投稿日 : 2021 年 5 月 28 日)

Dear valued guest, Thank you for having chosen to stay at Hapi Hotel Aswan, Egypt. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to welcome you back some time in the future. With kind regards, Hotel Management

10/10 (非常に良い)

宿泊されたお客様

2019 年 12 月 31 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2019 年 12 月に 2 泊滞在

4/10 (不満)

A、京都

2019 年 12 月 30 日

良かった点 : 清潔度、スタッフとサービス

気になった点 : 設備とサービス、施設のコンディションと設備

エアコンが冷風しか出ずに朝晩は寒い思いをしました。スタッフに見てもらったが改善せず。シャワーがキチンとお湯が出るのが救いでした。ドライヤーはないので持参しないとこちらも寒い思いをします。WiFiも接続不良とのことで使用できず。フロントのお兄さんが自分のケータイから個人的にテザリングしてくれたので、その人はすごく優しかったです。バックパッカーが泊まるにはキレイな宿という感じです。

2019 年 12 月に 1 泊滞在

Ahmed Shahawyからの返信 (投稿日 : 2022 年 1 月 15 日)

Dear valued guest, Many thanks for taking the time to complete review about Hapi Hotel , Aswan , Egypt. Please accept our sincere apologies that the hotel did not meet your expectations. Comments that we receive will be discussed with the departments concerned and an action plan made to include extra training will be formed to improve that particular service to our guests. All feedback received from our guests is extremely important to us and we take all comments seriously. It is with these comments that we can only improve our service and continue to be committed to providing a high standard of service. We would very much hope to welcome you at Hapi Hotel again on a future holiday to change the negative impression. Thank you and kind regards, Hotel Management

8/10 (良い)

宿泊されたお客様

2019 年 12 月 30 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

2019 年 12 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行

2019 年 11 月 4 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

スタッフのサービスも良く、朝早くのツアーにも朝食を用意してくれます。エレベーターもあって、内装を新しくしたような印象を受けました。部屋の中も広くて、小さい机、椅子もあるのは鞄を置くときにありがたいです。

2019 年 10 月に 2 泊滞在

Ahmed Shahawyからの返信 (投稿日 : 2021 年 5 月 28 日)

Dear valued guest, Thank you for having chosen to stay at Hapi Hotel Aswan, Egypt. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to welcome you back some time in the future. With kind regards, Hotel Management

10/10 (非常に良い)

宿泊されたお客様

2019 年 10 月 15 日

2019 年 10 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

グループ旅行

2019 年 9 月 13 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

ロビーのお兄ちゃんの対応が良かったです。多分みんないい感じなんだと思います。次の日のアブシンベルの移動の仕方も確認できました。

2019 年 9 月に 1 泊滞在

Ahmed Shahawyからの返信 (投稿日 : 2019 年 10 月 12 日)

Dear valued guest, Many thanks for taking the time to complete review about {{ Hapi Hotel }} , Aswan, Egypt. We are pleased to hear that there were many aspects of your holiday that you enjoyed. It’s always pleasing to hear that guests are satisfied. However, we are sorry to learn that we did not meet with all of your expectations whilst on holiday. Your comments will be discussed with concerning departments and an action plan made to include extra training will be formed to improve that particular service to our guests. It is with these comments that we can only improve our service and continue to be committed to provide a high standard of service. Once again thank you for taking the time to write the review and we hope that we are able to welcome you back in the future to see the improvements which are continuously being implemented. Best Regards, Hotel Management

8/10 (良い)

宿泊されたお客様

2019 年 8 月 11 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2019 年 8 月に 1 泊滞在

Ahmed Shahawyからの返信 (投稿日 : 2019 年 9 月 9 日)

Dear valued guest, Many thanks for taking the time to complete review about {{ Hapi Hotel }} , Aswan, Egypt. We are pleased to hear that there were many aspects of your holiday that you enjoyed. It’s always pleasing to hear that guests are satisfied. However, we are sorry to learn that we did not meet with all of your expectations whilst on holiday. Your comments will be discussed with concerning departments and an action plan made to include extra training will be formed to improve that particular service to our guests. It is with these comments that we can only improve our service and continue to be committed to provide a high standard of service. Once again thank you for taking the time to write the review and we hope that we are able to welcome you back in the future to see the improvements which are continuously being implemented. Best Regards, Hotel Management

4/10 (不満)

かな、STM

2019 年 7 月 10 日

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備

シャワーは色んな方向から水が出たり、シャワーカーテンは長さが足りないため床がびしゃびしゃになります。アブジンベル神殿行くため9時間しか滞在しませんでしたが、23ドルなら仕方が無いかなと思います。フロントの方にはツアーやタクシー申し込みなど、親身になってくれました。

2019 年 7 月に 1 泊滞在

Ahmed Shahawyからの返信 (投稿日 : 2019 年 8 月 16 日)

Dear valued guest, Many thanks for taking the time to complete review about {{ Hapi Hotel }} , Aswan, Egypt. We are pleased to hear that there were many aspects of your holiday that you enjoyed. It’s always pleasing to hear that guests are satisfied. However, we are sorry to learn that we did not meet with all of your expectations whilst on holiday. Your comments will be discussed with concerning departments and an action plan made to include extra training will be formed to improve that particular service to our guests. It is with these comments that we can only improve our service and continue to be committed to provide a high standard of service. Once again thank you for taking the time to write the review and we hope that we are able to welcome you back in the future to see the improvements which are continuously being implemented. Best Regards, Hotel Management

8/10 (良い)

Eiko

2019 年 1 月 11 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Reasonable price and very comfortable bed.

Good access from the train station. The hotel people were kind and helpful.

2019 年 1 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

2019 年 1 月 8 日

良かった点 : スタッフとサービス

宿泊には十分。アブ・シンベルへのツアーを予約せずに深夜到着しました。従業員の方が親切に公共バスでの往復の仕方を教えてくれバス乗り場へのタクシーも手配して頂けました。大変助かりました。

2018 年 12 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

2018 年 5 月 5 日

気になった点 : 施設のコンディションと設備、客室の快適度

WiFiが繋がりません

写真と部屋が大分異なり、値段が少し高い印象を受けます。部屋のエアコンの効きが悪く、まるでサウナにいるかの様な感じでした。何よりも残念なのは、WiFiが部屋で使えないこと。WiFiが部屋で使えない、部屋が暑い事もあり、ロビーで時間を過ごす事が多かったです。

2018 年 5 月に 2 泊滞在

8/10 (良い)

KOO、東京

2017 年 12 月 30 日

良かった点 : 清潔度、スタッフとサービス

気になった点 : 施設のコンディションと設備

wifiが入れば最高なんだけど…

4階の部屋に泊まりましたが、部屋からナイル川が見えてとても景色がいい。フロントの対応も丁寧で良いが、残念なのが部屋でwifiが入らないこと。フロントと2階の部屋しか入りません。連泊だったのでwifiの入る部屋に変えてもらいましたが、窓がありませんでした。景色をとるかwifiをとるかでした。現地で知り合った方が泊まった100E£の部屋でもwifiが入っていたのでwifiさえ改善してくれればとてもいいホテルです。

2017 年 12 月に 2 泊滞在

Aliからの返信 (投稿日 : 2018 年 1 月 9 日)

Thank you for your feedback. We are working hard on the wifi to reach all rooms very soon it will be ready.

10/10 (非常に良い)

YUSUKE、日本

2017 年 5 月 16 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

親切なホテル！

ホテルは清潔でクーラーも温水もちゃんと出ました！またアブシンベルのツアーや、電車のチケットも手配してくれます！スタッフはとても親切なのでおすすめです！また泊まりにきます！

Aliからの返信 (投稿日 : 2017 年 5 月 26 日)

Thank you Mr. YUSUKE. It was really a pleasure having you in our hotel. Hope to see you again soon.

6/10 (普通)

muu

2017 年 4 月 28 日

良かった点 : 客室の快適度

気になった点 : 施設のコンディションと設備

清潔なホテル

エアコン付きなので快適でした。部屋ではwifiは使えませんでしたが、ロビーで何とか使えました。スタッフは親切で、清潔なホテルでした。

Aliからの返信 (投稿日 : 2017 年 5 月 26 日)

Dear MUU, We are glad you enjoyed your stay with us. We are working on the internet to be also in rooms. Thank you for your feedback. Best Wishes,

2/10 (非常に不満)

Philip

カップルで旅行

2024 年 2 月 1 日

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

So, we rolled into Happi Hotel in Aswan after a 9 pm landing, thinking we were playing it smart with a $20 airport transfer. The ride was okay, but boy, did things go south from there. The room they dropped us in looked like it hadn't seen a decent cleaning since ancient times. I've roughed it in some quirky spots, but this one takes the cake. Seriously, we were scared to touch anything – felt like we stumbled into a crime scene or a horror flick. And to top it off, we shelled out $70 bucks a night for what? A downright dump. Don't make the same mistake we did, check out the other bad reviews before booking here.

2024 年 1 月に 1 泊滞在

Ehabからの返信 (投稿日 : 2024 年 3 月 9 日)

Dear valued guest, Many thanks for taking the time to complete review about Hapi Hotel , Aswan , Egypt. Please accept our sincere apologies that the hotel did not meet your expectations. Comments that we receive will be discussed with the departments concerned and an action plan made to include extra training will be formed to improve that particular service to our guests. All feedback received from our guests is extremely important to us and we take all comments seriously. It is with these comments that we can only improve our service and continue to be committed to providing a high standard of service. We would very much hope to welcome you at Hapi Hotel again on a future holiday to change the negative impression. Thank you and kind regards, Hotel Management

4/10 (不満)

Karen、arlington

2024 年 1 月 28 日

良かった点 : スタッフとサービス

気になった点 : 設備とサービス、施設のコンディションと設備

I really wanted to like this hotel. The website room photos are accurate. The bathroom is... I don't know how to describe it. The only way into the tub/shower was by crawling over the narrow, sloped, back end of the tub. The shower curtain was 12" too long. It ended half way onto the bottom of the tub. The tub/shower fittings were at midpoint on the long wall, so between stepping on the shower curtain, climbing into the tub, and then trying to find space to stand in the tub, well, it was interesting. There's no tub mat, one towel inky, no matter how often I asked for two. Small bars of soap only. No shampoo, etc. No electric kettle. I think it's miss. The staff is lovely. Breakfast is OK. Location very central, although one block off the Corniche.

2024 年 1 月に 4 泊滞在

Ehabからの返信 (投稿日 : 2024 年 3 月 9 日)

Dear valued guest, Many thanks for taking the time to complete review about Hapi Hotel , Aswan , Egypt. Please accept our sincere apologies that the hotel did not meet your expectations. Comments that we receive will be discussed with the departments concerned and an action plan made to include extra training will be formed to improve that particular service to our guests. All feedback received from our guests is extremely important to us and we take all comments seriously. It is with these comments that we can only improve our service and continue to be committed to providing a high standard of service. We would very much hope to welcome you at Hapi Hotel again on a future holiday to change the negative impression. Thank you and kind regards, Hotel Management

10/10 (非常に良い)

Victor

2024 年 1 月 21 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Exclente custo beneficio

O hotel é simples mas muito bem organizado e com exlente custo beneficio. Esta a 1 quadra da orla e 2 quadras da feira de luxor. Saimos para passeio de madrugada e o hotel nos entregou uma sacola de cafe da manhã bem completa e arrumada. Os funcionarios tambem atendem muito bem.

2024 年 1 月に 2 泊滞在

Ehabからの返信 (投稿日 : 2024 年 3 月 9 日)

Dear valued guest,Thank you for having chosen to stay at Hapi Hotel Aswan, Egypt. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to welcome you back some time in the future. With kind regards, Hotel Management

10/10 (非常に良い)

Vincent

2024 年 1 月 21 日

Great stay

I always come back to this hotel for the last five years because of convenience of location and how clean the public areas are the rooms are small but they’re sufficient as I’m not spending vacation in a hotel room and the staff couldn’t be more friendly

2024 年 1 月に 4 泊滞在

Ehabからの返信 (投稿日 : 2024 年 3 月 9 日)

Dear valued guest,Thank you for having chosen to stay at Hapi Hotel Aswan, Egypt. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to welcome you back some time in the future. With kind regards, Hotel Management

6/10 (普通)

Mark

家族旅行

2024 年 1 月 21 日

良かった点 : スタッフとサービス

気になった点 : 施設のコンディションと設備

Bed was clean and but showers flood the bathrooms

I booked two rooms. One had a shower with no screen or curtain and it was practically over the toilet which meant my adult daughter came to shower in my ensuite but the shower curtain was too short and clung to us in the tiny shower and flooded the floor. Staff nice. Breakfast okay. Internet totally useless for all five devices we were carrying. A two-star hotel by international standards.

2024 年 1 月に 2 泊滞在

Ehabからの返信 (投稿日 : 2024 年 3 月 9 日)

Dear valued guest,Many thanks for taking the time to complete review about {{ Hapi Hotel }} , Aswan, Egypt.We are pleased to hear that there were many aspects of your holiday that you enjoyed. It’s always pleasing to hear that guests are satisfied.However, we are sorry to learn that we did not meet with all of your expectations whilst on holiday.Your comments will be discussed with concerning departments and an action plan made to include extra training will be formed to improve that particular service to our guests.It is with these comments that we can only improve our service and continue to be committed to provide a high standard of service.Once again thank you for taking the time to write the review and we hope that we are able to welcome you back in the future to see the improvements which are continuously being implemented.Best Regards,Hotel Management

8/10 (良い)

Sara

カップルで旅行

2023 年 12 月 28 日

良かった点 : 清潔度、スタッフとサービス

The hotel is located super centric and handy for everything. They set up a to go breakfast one morning and the staff were really kind. Whilst quite simple rooms they were comfortable. The only surprise is that they don’t set up tours but not a big deal.

Ehabからの返信 (投稿日 : 2024 年 3 月 9 日)

Dear valued guest,Thank you for having chosen to stay at Hapi Hotel Aswan, Egypt. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to welcome you back some time in the future. With kind regards, Hotel Management

4/10 (不満)

Ali

2023 年 12 月 20 日

良かった点 : スタッフとサービス

気になった点 : 清潔度、施設のコンディションと設備

Satff were freindly snd helpful

2023 年 12 月に 1 泊滞在

Ehabからの返信 (投稿日 : 2024 年 3 月 9 日)

Dear valued guest, Many thanks for taking the time to complete review about Hapi Hotel , Aswan , Egypt. Please accept our sincere apologies that the hotel did not meet your expectations. Comments that we receive will be discussed with the departments concerned and an action plan made to include extra training will be formed to improve that particular service to our guests. All feedback received from our guests is extremely important to us and we take all comments seriously. It is with these comments that we can only improve our service and continue to be committed to providing a high standard of service. We would very much hope to welcome you at Hapi Hotel again on a future holiday to change the negative impression. Thank you and kind regards, Hotel Management

10/10 (非常に良い)

宿泊されたお客様

家族旅行

2023 年 12 月 18 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2023 年 12 月に 1 泊滞在

Omniaからの返信 (投稿日 : 2023 年 12 月 19 日)

Dear valued guest,Thank you for having chosen to stay at Hapi Hotel Aswan, Egypt. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to welcome you back some time in the future. With kind regards, Hotel Management

8/10 (良い)

宿泊されたお客様

2023 年 11 月 26 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2023 年 11 月に 2 泊滞在

Ehabからの返信 (投稿日 : 2023 年 11 月 30 日)

Dear valued guest,Thank you for having chosen to stay at Hapi Hotel Aswan, Egypt. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to welcome you back some time in the future. With kind regards, Hotel Management

8/10 (良い)

jian

2023 年 11 月 26 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2023 年 11 月に 2 泊滞在

Ehabからの返信 (投稿日 : 2023 年 11 月 30 日)

Dear valued guest,Thank you for having chosen to stay at Hapi Hotel Aswan, Egypt. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to welcome you back some time in the future. With kind regards, Hotel Management

8/10 (良い)

Marcos

出張

2023 年 11 月 19 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Great location, amazing staff

Great location and amazing staff. The hotel has nice if a bit outdated rooms, but nothing to worry about if in look for a budget option - it might be the best budget option in the entire Aswan. Breakfast is good, internet works well. Special thanks to Somaya, who was always helpful and extremely nice to our group.

2023 年 11 月に 2 泊滞在

ehabからの返信 (投稿日 : 2023 年 11 月 21 日)

Dear valued guest,Thank you for having chosen to stay at Hapi Hotel Aswan, Egypt. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to welcome you back some time in the future. With kind regards, Hotel Management

2/10 (非常に不満)

Chrishanthie

2023 年 11 月 11 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2023 年 11 月に 2 泊滞在

ehabからの返信 (投稿日 : 2023 年 11 月 13 日)

Dear valued guest,Many thanks for taking the time to complete review about {{ Hapi Hotel }} , Aswan, Egypt.We are pleased to hear that there were many aspects of your holiday that you enjoyed. It’s always pleasing to hear that guests are satisfied.However, we are sorry to learn that we did not meet with all of your expectations whilst on holiday.Your comments will be discussed with concerning departments and an action plan made to include extra training will be formed to improve that particular service to our guests.It is with these comments that we can only improve our service and continue to be committed to provide a high standard of service.Once again thank you for taking the time to write the review and we hope that we are able to welcome you back in the future to see the improvements which are continuously being implemented.Best Regards,Hotel Management

10/10 (非常に良い)

santiago

2023 年 10 月 31 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

The staff was great when I came back to Aswan definitely I will stay there once again

2023 年 10 月に 1 泊滞在

ehabからの返信 (投稿日 : 2023 年 11 月 1 日)

Dear valued guest,Thank you for having chosen to stay at Hapi Hotel Aswan, Egypt. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to welcome you back some time in the future. With kind regards, Hotel Management

10/10 (非常に良い)

seungryong

2023 年 10 月 28 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2023 年 10 月に 1 泊滞在

ehabからの返信 (投稿日 : 2023 年 10 月 29 日)

Dear valued guest,Thank you for having chosen to stay at Hapi Hotel Aswan, Egypt. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to welcome you back some time in the future. With kind regards, Hotel Management

10/10 (非常に良い)

Bruce

2023 年 10 月 18 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Nice place

Nice budget friendly place. Firm bed and lots of hot water. View of the water . Would stay again

2023 年 10 月に 1 泊滞在

Ehabからの返信 (投稿日 : 2023 年 10 月 22 日)

Dear valued guest,Thank you for having chosen to stay at Hapi Hotel Aswan, Egypt. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to welcome you back some time in the future. With kind regards, Hotel Management

8/10 (良い)

ANDRE

2023 年 10 月 16 日

良かった点 : 清潔度

2023 年 10 月に 3 泊滞在

Ehabからの返信 (投稿日 : 2023 年 10 月 22 日)

Dear valued guest,Thank you for having chosen to stay at Hapi Hotel Aswan, Egypt. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to welcome you back some time in the future. With kind regards, Hotel Management

4/10 (不満)

宿泊されたお客様

2023 年 10 月 15 日

気になった点 : 施設のコンディションと設備

Location is good on east side of Nile. AC in the room is running cold enough for Aswan hot temperature but remote doesnt work. But the room is lacking amenity supplies no shamphoo, no conditioner, no hair dryer, no free water bottle but hotel does provides breakfast box for early morning trips only by request. No restaurant inside hotel but u can go across the other hotel restaurant for dinner.

2023 年 10 月に 2 泊滞在

Ehabからの返信 (投稿日 : 2023 年 10 月 22 日)

Dear valued guest,Many thanks for taking the time to complete review about {{ Hapi Hotel }} , Aswan, Egypt.We are pleased to hear that there were many aspects of your holiday that you enjoyed. It’s always pleasing to hear that guests are satisfied.However, we are sorry to learn that we did not meet with all of your expectations whilst on holiday.Your comments will be discussed with concerning departments and an action plan made to include extra training will be formed to improve that particular service to our guests.It is with these comments that we can only improve our service and continue to be committed to provide a high standard of service.Once again thank you for taking the time to write the review and we hope that we are able to welcome you back in the future to see the improvements which are continuously being implemented.Best Regards,Hotel Management

8/10 (良い)

Marcel

2023 年 10 月 13 日

2023 年 10 月に 1 泊滞在

Ehabからの返信 (投稿日 : 2023 年 10 月 22 日)

Dear valued guest,Thank you for having chosen to stay at Hapi Hotel Aswan, Egypt. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to welcome you back some time in the future. With kind regards, Hotel Management

10/10 (非常に良い)

Jhariel

2023 年 10 月 12 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

AMAZING HOSTEL & AMAZINGLY FRIENDLY STAFF.

2023 年 10 月に 2 泊滞在

Ehabからの返信 (投稿日 : 2023 年 10 月 22 日)

Dear valued guest,Thank you for having chosen to stay at Hapi Hotel Aswan, Egypt. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to welcome you back some time in the future. With kind regards, Hotel Management

8/10 (良い)

Mithun

2023 年 10 月 11 日

良かった点 : スタッフとサービス

A decent stay

A good stay for 1 night as we had to leave early for our cruise the next day. The hotel is very close to the Train station.. the room was worn out but is decent enough for 1 or 2 nights as the location is in the proper city centre. The service was very good, the staff were kind and helpful. The breakfast could have been better as were given nothing but a couple of bread with a yogurt and banana.

2023 年 10 月に 1 泊滞在

Ehabからの返信 (投稿日 : 2023 年 10 月 22 日)

Dear valued guest,Thank you for having chosen to stay at Hapi Hotel Aswan, Egypt. We appreciate your time for sharing your valuable feedback and appreciate your positive comments about our service and facilities. We hope to be able to welcome you back some time in the future. With kind regards, Hotel Management

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