10/10 (非常に良い)
Michaela
カップルで旅行
2024 年 5 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
A very good apart-hotel, beautiful interior fitout. The app is very useful, and explains how to use all the amenities in the room. The hotel is more beautiful than the pictures online. The room was very very big. Staff are very attentive and helpful, replying to WhatsApp messages quickly. The location is perfect, a 2 minute walk from the metro and close walk to Antwerps popular shopping city.
If I had to be very picky, the only thing I would say is that some features offered online and via Expedia are outdated. For example, Expedia offer pay at the property however this is not possible as there is no concierge desk. So they will charge your card full payment a few days before your stay. Also, we were told a welcome bottle of champagne on check in, which we did not get. Also, the room was told to have SONOS (surround speakers) which we later found out is no longer a feature for their rooms. The websites need updating.
However, that was not enough to ruin our stay. It was amazing and we will definitely be coming back.
Michaela
2024 年 5 月に 3 泊滞在