8/10 (良い)
Marilyn Verona
カップルで旅行
2024 年 4 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed at the property for my April birthday celebration. I’ve stayed at other Secrets properties and this location does need some work. We learned it would be closing for renovations and would revisit again once completed. The area is beautiful and somewhat secluded. The beach was lovely, clean and there were no issues getting chairs, etc. Our garden view room was cleaned every day with clean sheets, etc. Snacks refilled, fresh towels and good shower pressure, no issues there. It’s not an action filled location - there were nightly music entertainers, we had opted for a relaxing time with no children or spring breakers and so it was just perfect for us. Loved the fact it was quiet. Security was always visible - we felt safe. Food was good - and we had a lovely birthday romantic evening dinner on the beach. Excellent service and time. Staff was friendly especially in the market cafe area and towel distribution areas. Older bartender Kenny by the pool area looked unhappy during our entire stay! The one negative I’ll mention - I went for an early morning run on the beach and coming back I noticed that the pool hadn’t been cleaned from the day before as there was still sand from folks rinsing their feet on the edge of it. No one else was around. The water/shower pipes were not working during our stay. I also think they were a bit short staffed. Overall a nice relaxing stay. I’m sure it will be phenomenal once it reopens after its facelift! 😊
Marilyn Verona
2024 年 4 月に 6 泊滞在