屋内プール、屋外プール、営業時間 7:00 ~ 18:00、プール パラソル、サンラウンジャー

ヒルトン アレクサンドリア キングズ ランチの口コミ

5 out of 5
ヒルトン アレクサンドリア キングズ ランチ
10.5 Km Borg Elarab Rd, King Mariout, Al-'Amriyah

口コミ

9.0

とても素晴らしい

評価 10 - 95 件の口コミ中 58 件が非常に良い" "
評価 8 - 95 件の口コミ中 27 件が良い" "
評価 6 - 95 件の口コミ中 7 件が普通" "
評価 4 - 95 件の口コミ中 1 件が不満" "
評価 2 - 95 件の口コミ中 2 件が非常に不満" "

9.0/10

清潔度

8.8/10

スタッフとサービス

9.2/10

設備とサービス

9.0/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Ayumi

良かった点 : 清潔度、スタッフとサービス、設備とサービス
2023 年 3 月に 2 泊滞在

8/10 (良い)

Shuhei

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

8/10 (良い)

Keiichiro

2022 年 3 月に 1 泊滞在
Hilton King's Ranchからの返信 (投稿日 : 2022 年 10 月 11 日)
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel
2021 年 8 月に 1 泊滞在
Hilton King's Ranchからの返信 (投稿日 : 2022 年 10 月 11 日)
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon

10/10 (非常に良い)

K141

2024 年 4 月に 2 泊滞在
Kind Regards, Hilton Alexandria King’s Ranch Team.からの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for giving us a perfect review!

8/10 (良い)

MANI

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I stayed there for three days. The housekeeper cleaned every day, but paint dust kept falling from the ceiling. No hot water came out, only lukewarm water.
2024 年 2 月に 3 泊滞在
Hilton Alexandria King's Ranch Teamからの返信 (投稿日 : 2024 年 2 月 25 日)
Dear Valued Guest,Thank you for rating us on Expedia. Please note that your comments are forwarded to the concerned managers. We look forward to welcome you back at Hilton Alexandria King's Ranch.Best regards,Hilton Alexandria King's Ranch Team

6/10 (普通)

Silvana

家族旅行
良かった点 : 客室の快適度
気になった点 : スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Kind Regards, Hilton Alexandria King’s Ranch Team.からの返信 (投稿日 : 2024 年 1 月 3 日)
Dear Silvana,Thank you for choosing the Hilton Alexandria King's Ranch and for taking the time to offer your feedback. We hope to see you again on a future visit to Egypt.Kind Regards,Hilton Alexandria King's Ranch Team

10/10 (非常に良い)

Kleoniki、Fairfax

2023 年 12 月に 2 泊滞在
Kind Regards, Hilton Alexandria King’s Ranch Team.からの返信 (投稿日 : 2024 年 1 月 3 日)
Dear Kleoniki,Thank you for choosing the Hilton Alexandria King's Ranch and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Egypt.Kind Regards,Hilton Alexandria King's Ranch Team

8/10 (良い)

David

出張
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
the hotel furniture is consumed , rooms smell with mold
2023 年 12 月に 1 泊滞在
Kind Regards, Hilton Alexandria King’s Ranch Team.からの返信 (投稿日 : 2024 年 1 月 3 日)
Dear David,Greetings from Hilton Alexandria King's Ranch. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to Hilton Alexandria King's Ranch very soon.Kind Regards,Hilton Alexandria King's Ranch Team

10/10 (非常に良い)

FEYRUZ

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent Hotel
It was my first stay at that hotel. It was excellent. Clean & big room, very silent area, wonderful breakfast in terms of varieties and taste. A special thanks to Ms. Renad at the fron desk. At my next visit I will definetely stay at the same hotel.
2023 年 11 月に 1 泊滞在
Lina Zayanからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Ms. Feyruz,Thank you for taking the time to share your recent experience in Hilton Alexandria King's Ranch and for giving us perfect feedback. We are expecting to welcome you back to our hotel next time you will travel to our area - please let me know if we can assist with booking and arrangements.Kind Regards,Hilton Alexandria King's Ranch Team.

8/10 (良い)

Khulood

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 2 泊滞在
Kind Regards, Hilton Alexandria King’s Ranch Team.からの返信 (投稿日 : 2023 年 11 月 9 日)
Dear Ms. Khulood,We are truly heartened to receive your generous review of Hilton Alexandria King’s Ranch. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.

10/10 (非常に良い)

Yousif、Wallingford

2023 年 10 月に 1 泊滞在
Kind Regards, Hilton Alexandria King’s Ranch Team.からの返信 (投稿日 : 2023 年 11 月 9 日)
Dear Mr. Yousif,We are truly heartened to receive your generous review of Hilton Alexandria King’s Ranch. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.

10/10 (非常に良い)

Naji

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient to industrial area
2023 年 8 月に 1 泊滞在

2/10 (非常に不満)

Robert

気になった点 : スタッフとサービス
2023 年 6 月に 21 泊滞在
Lina Zayanからの返信 (投稿日 : 2023 年 7 月 4 日)
Dear Mr. Robert,Greetings from Hilton Alexandria King's Ranch. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to Hilton Alexandria King's Ranch very soon.Kind Regards,Hilton Alexandria King's Ranch

10/10 (非常に良い)

Wendy

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 1 泊滞在
Hilton King's Ranch Marketing Teamからの返信 (投稿日 : 2023 年 6 月 4 日)
Thank you for review and for giving perfect feedback for Hilton Alexandria King's Ranch.Looking forward to welcome you during your next visit to Egypt.Best Regards,Hilton Alexandria King's Ranch Team

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Alexandria was amazing!
Great stay. Just wish it was a lot closer to the Alexandria Library that we were interested in seeing. On the flip side, it is an ideal location for commute back to Cairo.
2023 年 4 月に 1 泊滞在
Hilton King's Ranch Marketing Teamからの返信 (投稿日 : 2023 年 6 月 4 日)
Thank you for review and for giving perfect feedback for Hilton Alexandria King's Ranch.Looking forward to welcome you during your next visit to Egypt.Best Regards,Hilton Alexandria King's Ranch Team

8/10 (良い)

Howard

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was fine
2023 年 2 月に 2 泊滞在
Lina Zayan, Marketing Executive からの返信 (投稿日 : 2023 年 2 月 9 日)
Dear Mr. Howard,We are truly heartened to receive your generous review of Hilton Alexandria King's Ranch. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,Hilton Alexandria King's Ranch Team

10/10 (非常に良い)

Tamer

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay, staff very professional and attentive to guests needs. Highly recommended
2023 年 2 月に 1 泊滞在
Lina Zayan, Marketing Executive からの返信 (投稿日 : 2023 年 2 月 9 日)
Dear Mr. Tamer,We are truly heartened to receive your generous review of Hilton Alexandria King's Ranch. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,Hilton Alexandria King's Ranch Team

10/10 (非常に良い)

Mohamed、Aberdeen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
excellent staff we have received with nice smile and every one would like to help, also very quick response to an issue we raised. Large Varity of food on the breakfast meet every individual wish. The rooms are clean with nice smell. Parking was convenient at cost. Did not like the additional cost every time you go out and in again during the stay.
Lina Zayanからの返信 (投稿日 : 2023 年 1 月 24 日)
Dear Mr. Mohamed,Thank you for taking the time to write this wonderful review. We looking forward to welcome you in your next visit.Best regards,Hilton Alexandria King's Ranch Team

8/10 (良い)

Kathleen

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
2022 年 10 月に 3 泊滞在

10/10 (非常に良い)

Ronny

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel is echt Top, goede en zeer nette kamers en een heerlijke zwembad (150 meter lang). Staf waren allemaal servicegericht en aardig.
2022 年 10 月に 7 泊滞在
Lina Zayan, Marketing Executive.からの返信 (投稿日 : 2022 年 11 月 7 日)
Dear Ronny,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to Hilton Alexandria King's Ranch soon.

6/10 (普通)

Mohamed

家族旅行
良かった点 : 客室の快適度
Good for one night
Room was spacious but it was badly ventilated with bad smell. Breakfast was good Close to borog Alarb Airport.
2022 年 8 月に 1 泊滞在
Hilton King's Ranchからの返信 (投稿日 : 2022 年 10 月 8 日)
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It gives us a great joy to report that many of these improvements will be made to the property within the coming period. Our first objective is to be able to provide a setting that is both hospitality and welcoming. We're hoping we can persuade you to reconsider coming back to our hotel. If you would like to offer us a chance to improve your experience, please feel free to reach out to me directly at [Alexandriakingsranch_Info@hilton.com], It would be such a pleasure to personally welcome you back.

10/10 (非常に良い)

Amira

良かった点 : 清潔度、スタッフとサービス、設備とサービス
Near Airport Beautiful Hotel
2022 年 8 月に 1 泊滞在
L.Zからの返信 (投稿日 : 2022 年 10 月 5 日)
Thank you Ms. Amira for your feedback :) Looking forward to welcome you in your next visit :)

10/10 (非常に良い)

KUTEYBE

2022 年 8 月に 1 泊滞在
L.Zからの返信 (投稿日 : 2022 年 10 月 5 日)
Thank you for your valuable rating :) Looking forward to welcome you again :)

10/10 (非常に良い)

Kenneth、Green Cove Springs

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice room. Breakfast buffet is very good. Facility is like an oasis because area outside is a bit remote as there is no shopping and there are a few restaurants. But overall I was only going to be there two days so it was all nice. Would stay again on a short trip.
2022 年 8 月に 2 泊滞在
Hilton King's Ranchからの返信 (投稿日 : 2022 年 10 月 8 日)
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon, Please contact us if there is anything we can help you with (Alexandriakingsranch_Info@hilton.com)

8/10 (良い)

Mohamed

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 6 月に 1 泊滞在

6/10 (普通)

Angel

出張
Prepare for less or no sleep!
Room environment/surroundings (4/10): Room with garden view - everything is OK until 4am when hundreds if not thousands of this bird - sparrow start chirping! The noise is horrible and for sure you wake up! Room with pool view - I thought "Finally some sleep!", but no!!! There is a stadium (Hilton Arena) where football games are played almost every day until 1 am. And to add some spice, there is live music at the Splash restaurant from Wednesday to Saturday (as stated from the front desk), but also on Sundays! Don't worry, even with earplugs you will hear the referee whistle and the not tuned restaurant's speaker (if your room is near, windows will be vibrating. The room (7.5/10): Normal room for a 4 star hotel as space and equipment. The shower head and the hand shower needed to be changed in 2 of 3 rooms I stayed in. Most of the hotel towels need to be replaced! (This is Hilton after all) I had in my room a "Welcome" basket with fruits, but with rotten pear and strawberries. Housekeeping (6/10): Like most of the hotels in Egypt - someday they forgot the feet towel, other coffee and water... Everyday is a surprise! If you change your room or extend your stay, don't expect cleaning on the next day Restaurant (6.5/10): Breakfast is good (7/10). Keep in mind the unused napkins are removed and after dinner are placed by the staff with bare hands Dinner(6.5/10) - Don't expect to eat fish or seafood! COVID regulations (2/10): ARE YOU JOKING??? Airport shuttle never arrived!
2022 年 4 月に 7 泊滞在
Hilton King's Ranchからの返信 (投稿日 : 2022 年 10 月 12 日)
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon

6/10 (普通)

Angel

出張
良かった点 : 清潔度
Prepare for less or no sleep!
Room environment/surroundings (4/10): Room with garden view - everything is OK until 4am when hundreds if not thousands of this bird - sparrow start chirping! The noise is horrible and for sure you wake up! Room with pool view - I thought "Finally some sleep!", but no!!! There is a stadium (Hilton Arena) where football games are played almost every day until 1 am. And to add some spice, there is live music at the Splash restaurant from Wednesday to Saturday (as stated from the front desk), but also on Sundays! Don't worry, even with earplugs you will hear the referee whistle and the not tuned restaurant's speaker (if your room is near, windows will be vibrating. The room (7.5/10): Normal room for a 4 star hotel as space and equipment. The shower head and the hand shower needed to be changed in 2 of the 3 rooms I stayed in. Most of the hotel towels need to be replaced! (This is Hilton after all) I had in my room a "Welcome" basket with fruits, but with rotten pear and strawberries. Housekeeping (6/10): Like most of the hotels in Egypt - someday they forgot the feet towel, other coffee and water... Everyday is a surprise! If you change your room or extend your stay, don't expect cleaning on the next day Restaurant (6.5/10): Breakfast is good (7/10). Keep in mind the the unused napkins are removed and placed again by the staff with bare hands Dinner(6.5/10) - Don't expect to eat fish or seafood COVID regulations (2/10): ARE YOU JOKING??? Airport shuttle didn't arrive!
2022 年 4 月に 4 泊滞在
Hilton King's Ranchからの返信 (投稿日 : 2022 年 10 月 12 日)
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon

10/10 (非常に良い)

Brahim

2022 年 5 月に 6 泊滞在

6/10 (普通)

Mamdouh、Beirut

良かった点 : 清潔度
2022 年 5 月に 1 泊滞在
Hilton King's Ranchからの返信 (投稿日 : 2022 年 10 月 11 日)
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon, Please contact us if there is anything we can help you with (Alexandriakingsranch_Info@hilton.com)

10/10 (非常に良い)

Laurent

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2022 年 3 月に 2 泊滞在
Hilton King's Ranchからの返信 (投稿日 : 2022 年 10 月 12 日)
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful hotel
The hotel is beautiful and has a large outdoor pool in addition to a wonderful indoor heated pool. The food was excellent and the rooms were clean and new.
2022 年 3 月に 3 泊滞在
Hilton King's Ranchからの返信 (投稿日 : 2022 年 10 月 11 日)
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon, Please contact us if there is anything we can help you with

10/10 (非常に良い)

Mohamed

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 1 月に 1 泊滞在
Hilton King's Ranchからの返信 (投稿日 : 2022 年 10 月 11 日)
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon,

8/10 (良い)

Doris

2022 年 1 月に 1 泊滞在
Hilton King's Ranchからの返信 (投稿日 : 2022 年 10 月 11 日)
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon,

10/10 (非常に良い)

Mohamed

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely experience
We spend there just one night … Everything was really nice regarding the room comfort, the bathroom, the breakfast, the indoor pool, the coffee and the staff … The location of the hotel is exeptional as it is located inside a ranch in a very peaceful area … It’s a hotel designed for relaxation & the Spa there is phenomenal … Planning to make another visit with my whole family for sure
2021 年 12 月に 1 泊滞在
Hilton King's Ranchからの返信 (投稿日 : 2022 年 10 月 11 日)
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon,

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
nice indoor pool and sauna
My family use this hotel every winter due to indoor pool and sauna. And normally breakfast is good..Especially sauna facility is very nice. So this time we visited with our framilies and they were also satisfied with the hotel. Thanks. p.s. The spa, however, it was too cold inside and the water. Moreover we could not use spa tub of indoor pool and my favorite place's steam sauna. I hope that these issues are solved as soon as possible.
2021 年 10 月に 2 泊滞在
Hilton King's Ranchからの返信 (投稿日 : 2022 年 10 月 11 日)
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon,

10/10 (非常に良い)

Ricardo

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Otimo
2021 年 11 月に 2 泊滞在
Hilton King's Ranchからの返信 (投稿日 : 2022 年 10 月 11 日)
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon,

10/10 (非常に良い)

Annemiek

2021 年 8 月に 1 泊滞在
Hilton King's Ranchからの返信 (投稿日 : 2022 年 10 月 11 日)
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon

8/10 (良い)

NADIR

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2021 年 9 月に 1 泊滞在
Hilton King's Ranchからの返信 (投稿日 : 2022 年 10 月 11 日)
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon

8/10 (良い)

Ahmed

2021 年 8 月に 1 泊滞在
Hilton King's Ranchからの返信 (投稿日 : 2022 年 10 月 11 日)
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon

10/10 (非常に良い)

Mohamed

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Awesome hotel
Perfect, everything just fine, food, staff, pools all above expectations.
2021 年 8 月に 1 泊滞在
Hilton King's Ranchからの返信 (投稿日 : 2022 年 10 月 11 日)
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Very clean place, room was nice, had one issue with food delivery but was managed later.
2021 年 7 月に 2 泊滞在
Hilton King's Ranchからの返信 (投稿日 : 2022 年 10 月 11 日)
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean, highly recommended for business
2021 年 7 月に 2 泊滞在
Hilton King's Ranchからの返信 (投稿日 : 2022 年 10 月 11 日)
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon

10/10 (非常に良い)

Abdelsalam

2021 年 7 月に 1 泊滞在
Hilton King's Ranchからの返信 (投稿日 : 2022 年 10 月 11 日)
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon

8/10 (良い)

Mohamed

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good residence
It was good
2021 年 7 月に 2 泊滞在
Hilton King's Ranchからの返信 (投稿日 : 2022 年 10 月 11 日)
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great swimming pool, lovely flowers everywhere, spacious room, nice athmospehere by Splash poolside bar and great seafood.
2021 年 6 月に 1 泊滞在
Hilton King's Ranchからの返信 (投稿日 : 2022 年 10 月 11 日)
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon

8/10 (良い)

ABDULLAH

2021 年 6 月に 1 泊滞在
Hilton King's Ranchからの返信 (投稿日 : 2022 年 10 月 11 日)
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon

10/10 (非常に良い)

Mohamed

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 6 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

カップルで旅行
気になった点 : スタッフとサービス
Worst customer service when checking iasked to give me a nice view room she gave a parking lot view and she told me I booked a city view , was never offered an upgrade when I checked , when I complained she mentioned it that I can have a pool view with extra charge Also was never told how to have a WiFi access or the password
2021 年 3 月に 2 泊滞在
AzzaHusseinからの返信 (投稿日 : 2021 年 4 月 15 日)
Dear Guest, It's a regret to learn that we failed to meet your respectful expectations. It is never our intention to have any guests leaving our hotel with a negative experience. Please rest assured that, all your points of concern have been discussed and addressed for investigation with the relevant department. Bearing in mind that the hotel features & description of all our services & facilities are stated clearly on our brand official site with full and clear content. Therefore, It would be grateful if you could email us your booking preferences prior your arrival so that we can accommodate your whishes upon hotel availability. Meanwhile, we value the relation with our respective Guest like you and always keen to make it right to all our Guests at any time!. Yours Sincerely, Azza Hussein Public Relations Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2021 年 3 月に 1 泊滞在
Hilton King's Ranchからの返信 (投稿日 : 2022 年 10 月 11 日)
Thank you for your feedback, With so many great places to choose from, it’s was an honor that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon