had multiple issues during our stay at this property. sewage smell in the bedroom, very bad soundproofing, we could hear the baby crying from next door throughout the night and loud music being played. Doors are heavy which slams when shut, yet does not block any sound from outside.
We did talk to the team at the property, however, was told that due to the high occupancy, they do not have anything to offer us of the same room type, and the only option was one that's on the same floor (which is next to the crying baby).
honestly did expect more from the Mantra brand and had brought the group who was travelling with us to this property, but now regretted this discussion.