施設の入り口

マントラ ヒンドマーシュ スクエア アデレードの口コミ

4 out of 5

口コミ

8.6

非常に良い

評価 10 - 1000 件の口コミ中 490 件が非常に良い" "
評価 8 - 1000 件の口コミ中 360 件が良い" "
評価 6 - 1000 件の口コミ中 102 件が普通" "
評価 4 - 1000 件の口コミ中 35 件が不満" "
評価 2 - 1000 件の口コミ中 13 件が非常に不満" "

9.0/10

清潔度

8.8/10

スタッフとサービス

8.2/10

設備とサービス

8.6/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

4/10 (不満)

Masato

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
2 out of 3 elevator was out of order for threedays. Also not enough vacuum cleaning of guest room. Staff was very friendly and location is fantastic
2023 年 8 月に 3 泊滞在
Simonからの返信 (投稿日 : 2023 年 8 月 18 日)
Dear Masato,Thank you for your recent stay and also taking the time to share your experience at the Mantra Hindmarsh Square Adelaide.I am very sorry that your expectations did not meet with the experience, please allow me to offer my sincerest apologies. Your feedback is very important, it is disappointing to learn that we have failed to make your stay enjoyable. I am sorry to learn that the lifts were causing you trouble. Once again, thank you for taking the time to review the experience. We sincerely hope that we get another opportunity to serve you better in the future. Sincerely,Simon De JongGeneral Manager

8/10 (良い)

Sachiko

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 3 泊滞在
Simon De Jong General Managerからの返信 (投稿日 : 2023 年 6 月 14 日)
Dear Sachiko,Thank you for choosing to stay at Mantra Hindmarsh Square!I am delighted to read about your recent stay experience and I have shared your comments with our team, as it is always pleasing to receive feedback like yours.We look forward to welcoming you back in near future.Warm regards,Simon De JongGeneral Manager

8/10 (良い)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
very good location, staffs were very friendly and helpful.
2019 年 12 月に 4 泊滞在
Duty Managerからの返信 (投稿日 : 2020 年 1 月 12 日)
Thank you for taking the time to provide your feedback. I'm delighted you enjoyed your stay, in particular the service provided. Kind Regards Mathew Appleyard Front Office Team Leader

10/10 (非常に良い)

Jeff 、Sydney

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Well appointed hotel in central location
Very comfortable room. Excellent staff. Very good breakfast options. Great central location.
2017 年 8 月に 1 泊滞在

8/10 (良い)

JUNKO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
市内中心地にある便利なホテルです
目の前が小さな公園なので、市内のにぎやかな場所にあるものの、なんとなくゆったりとした感じでよかったです。併設のレストランを朝食で利用しましたが、ディスプレイがきれいでおいしさの演出を感じました。ただ、野菜が用意されていなかったのが残念です。
General Managerからの返信 (投稿日 : 2017 年 1 月 4 日)
Dear Guest, Thank you for taking the time to write about your experience with us. We are glad you enjoyed your overall stay with us and look forward to welcoming you back again soon. Regards, Tim Rees-Jones General Manager Mantra Hindmarsh Square

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
家族旅行にぴったりなホテル
家族でスイートルームに泊まりましたが、ツーベッドルームで広々としていて、ミニキッチンも付いていて快適でした。レストランもメニューが日替わりで長期滞在でも飽きが来ないよう工夫されていました。町の中心に近く徒歩で移動できるため立地もよかったです。
Timからの返信 (投稿日 : 2016 年 3 月 12 日)
Dear Guest, Thank you for taking the time to write about your experience with us. We are glad you enjoyed your overall stay with us and look forward to welcoming you back again soon. Regards, Tim Rees-Jones General Manager Mantra Hindmarsh Square

6/10 (普通)

Kenji、Tokyo

Very normal hotel
Normal facility, not that new so not as comfortable. The shower is very old and dirty. Is good enough facility if you want a place to sleep. The gym has a running machine, that's it. If it is cheap enough, sure, it might be an ok choice... but nothing very impressive about it.
Tim Rees-Jonesからの返信 (投稿日 : 2015 年 12 月 2 日)
Dear Kenji, Thank you for taking the time to provide feedback on your recent stay. I'm a bit confused an not sure you have the right hotel. Our rooms were refurbished just over 18 months ago, our Gym has 2 treadmills, 1 cross trainer, 2 bikes and also a weights system. We hope to have the opportunity to welcome you back to Mantra Hindmarsh Square again soon where i'm sure you will be able to review with the above. Regards, Tim Rees-Jones General Manager Mantra Hindmarsh Square

10/10 (非常に良い)

otto

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
オススメのホテル
中心部にありながら、静かな環境。部屋もキッチンが付いて便利な部屋だった、スタッフの対応もよく、途中で人数うが増えたため部屋を変更してもらいましたが、スムースでした。
Tim Rees-Jonesからの返信 (投稿日 : 2015 年 8 月 18 日)
Dear Otto, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Regards, Tim Rees-Jones General Manager Mantra Hindmarsh Square

10/10 (非常に良い)

ANDY、PERTH

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Mantra is a reputable accomodation chain. I have particularly stated at this Hindmarsh facility, on four different occasions. It does feel like home to me, on every stay. Staff are wonderful and caring, listens to your requests and work towards it. Good breakfast also. Thanks chef 👍 One drawback here is the narrow entrance to the basement car park. It’s very stressful getting in and out of the car park, otherwise, I give 5 stars to Hindmarsh Mantra.
2024 年 4 月に 3 泊滞在

6/10 (普通)

Olivia

家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
had multiple issues during our stay at this property. sewage smell in the bedroom, very bad soundproofing, we could hear the baby crying from next door throughout the night and loud music being played. Doors are heavy which slams when shut, yet does not block any sound from outside. We did talk to the team at the property, however, was told that due to the high occupancy, they do not have anything to offer us of the same room type, and the only option was one that's on the same floor (which is next to the crying baby). honestly did expect more from the Mantra brand and had brought the group who was travelling with us to this property, but now regretted this discussion.
2024 年 3 月に 4 泊滞在
Shyamからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Olivia, Thank you for taking the time to tell us about your experience at the Mantra Hindmarsh Square Adelaide. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shyam Patil Rooms Division Manager

10/10 (非常に良い)

Ganga Rajarama Krishna Pradeep

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very spacious rooms with extraordinary breakfast.Highly satisfied and recommended.
2024 年 3 月に 2 泊滞在
Simonからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Ganga,Thank you for your recent stay and taking the time to share your experience at the Mantra Hindmarsh Square Adelaide. We appreciate the positive feedback and pleased to learn that your overall stay was enjoyable. We look forward to welcoming you back during your next visit. Sincerely,Simon de JongGeneral Manager

8/10 (良い)

ANDY、PERTH

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place in CBD. Right in front of Hindmarsh square and park. Good place to walk around. Car park gate is very, very narrow; you are most likely to scratch your car if you own an SUV . Staff are great 👍 Good breakfast also. Chef makes eggs to perfection 👌
2024 年 3 月に 3 泊滞在
Simonからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Andy,Thank you for your recent stay and taking the time to share your experience at the Mantra Hindmarsh Square Adelaide. We appreciate the positive feedback and pleased to learn that your overall stay was enjoyable. We look forward to welcoming you back during your next visit. Sincerely,Simon de JongGeneral Manager

8/10 (良い)

Erin、Whyalla Norrie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
There were lots of things happening in the city whilst we were there and the staff did a good job to keep everyone happy.
2024 年 2 月に 1 泊滞在
Simon De Jong からの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Erin!Thank you so much for choosing to stay at Mantra Hindmarsh Square! I am beyond delighted to read about your recent stay experience and I have shared your comments with our team, it's always rewarding to receive feedback like yours. We look forward to welcoming you back in near future. Warm regards, Simon De Jong General Manager

10/10 (非常に良い)

Donald

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly and helpful staff
2024 年 3 月に 6 泊滞在
Simon De Jongからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Donald,Thank you for choosing to stay at Mantra Hindmarsh Square! I am delighted to read about your recent stay experience and I have shared your comments with our team, as it is always pleasing to receive feedback like yours. We look forward to welcoming you back in near future. Warm regards, Simon De Jong General Manager

6/10 (普通)

Diane

良かった点 : スタッフとサービス
2024 年 2 月に 10 泊滞在
Simonからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Diane,Thank you for the review of our hotel. I am very sorry that your expectations did not meet with the experience, please allow me to offer my sincerest apologies. Your feedback is very important, it is disappointing to learn that we have failed to make your stay enjoyable. Please be rest assured that we will ensure that this feedback is taken seriously. We hope we get the opportunity in the future to have you stay with us again.Sincerely,Simon De JongGeneral Manger

8/10 (良い)

Bill

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
In the city
2024 年 2 月に 1 泊滞在
Simonからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Bill, Thank you for your recent stay and we very much appreciate your comments. We are pleased to learn that your stay was great and you love the location as well as our offerings. We look forward to welcome you back in the near future. Sincerely, Simon de Jong General Manager

10/10 (非常に良い)

Terry

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great helpful staff. Excellent location
2024 年 2 月に 2 泊滞在
Simonからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Terry,Thank you for your recent stay and we very much appreciate your comments. We are pleased to learn that your stay was great and you love the location as well as our offerings. I will pass along your comments to our team, we are always grateful to have amazing feedback like yours. We look forward to welcome you back in the near future. Sincerely,Simon de JongGeneral Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Studios with balcony are wonderful. Great location and staff are very helpful
2024 年 2 月に 4 泊滞在
Simonからの返信 (投稿日 : 2024 年 2 月 16 日)
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Simon DeJong General Manger

8/10 (良い)

Katrina

2024 年 2 月に 2 泊滞在
Simonからの返信 (投稿日 : 2024 年 3 月 24 日)
Dear Katrina,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,Simon De JongGeneral Manger

10/10 (非常に良い)

Sara

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great service, great room
2024 年 2 月に 1 泊滞在
Simonからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Sara,Thank you for your recent stay and taking the time to share your experience at the Mantra Hindmarsh Square Adelaide. We appreciate the positive feedback and pleased to learn that your overall stay was enjoyable. We look forward to welcoming you back during your next visit. Sincerely,Simon de JongGeneral Manager

10/10 (非常に良い)

Alyssia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Shyamからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Alyssia,Thank you for your recent stay and also taking the time to score your experience at the Mantra Hindmarsh Square. We much appreciate this score and look forward to welcoming you back.Sincerely,Shyam PatilRooms Division Manager

8/10 (良い)

Jo-Anne

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Breakfast was fantastic!!
2024 年 1 月に 2 泊滞在
Shyamからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Jo-Anne,Thank you for your recent stay and also taking the time share your experience at the Mantra Hindmarsh Square Adelaide. We are pleased to learn that your breakfast was enjoyable. We look forward to welcome you back.Sincerely,Shyam Patil

8/10 (良い)

Charlotte Bror

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Rigtig dejligt med flere separate værelser og godt rum. Morgenmadsbuffet var ganske fin - dog underligt at omelet med fyld bliver lavet hver for sig og ikke samlet. Parkering tilgængelig, dog en ret lille parkeringskælder der er svær at finde plads i med en stor bil.
2024 年 1 月に 3 泊滞在
Simonからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Charlotte, We very much appreciate your comments regarding your stay at the Mantra Hindmarsh Square Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. We really appreciate your valuable suggestion and will certainly review this. We will also look into food presentation and the parking availability. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon de Jong General Manager

10/10 (非常に良い)

Sam

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 9 泊滞在
Simonからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Sam,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,Simon De JongGeneral Manger

2/10 (非常に不満)

Joseph

2024 年 1 月に 2 泊滞在
Simonからの返信 (投稿日 : 2024 年 3 月 24 日)
Dear Joseph,Thank you for your recent stay and also taking the time to share your experience at the Mantra Hindmarsh Square Adelaide.I am very sorry that your expectations did not meet with the experience, please allow me to offer my sincerest apologies. Your feedback is very important, it is disappointing to learn that we have failed to make your stay enjoyable. Once again, thank you for taking the time to review the experience. We sincerely hope that we get another opportunity to serve you better in the future. Sincerely,Simon De JongGeneral Manager

4/10 (不満)

Julien

2024 年 1 月に 1 泊滞在
Simonからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Julien,We appreciate you taking the time to review our hotel. We are sorry that your stay at the Mantra did not live up to your expectations. We hope to serve you again in the future so we can ensure you are comfortable throughout your whole stay. Sincerely,Simon De JongGeneral Manger

10/10 (非常に良い)

Aaron

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Location was great ! Room was spacious. Love a kitchenette!
2024 年 1 月に 11 泊滞在
Simonからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Aaron,Thank you for your recent stay and taking the time to share your experience at the Mantra Hindmarsh Square Adelaide. We appreciate the positive feedback and pleased to learn that your overall stay was enjoyable. We are glad to hear you loved our spacious rooms and kitchenette. We look forward to welcoming you back during your next visit. Sincerely,Simon de JongGeneral Manager

8/10 (良い)

Rachel

家族旅行
良かった点 : スタッフとサービス
Room and Reception staff great, friendly, clean. Breakfast staff member (1 only ?) snappy, flies amongst the fruit/yoghurt cups area, juice jugs empty & wall bench seating and seat backs filthy.
2024 年 1 月に 2 泊滞在
Shyamからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Rachel, Thank you for taking the time to tell us about your experience at the Mantra Hindmarsh Square Adelaide. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shyam Patil Rooms Division Manager

8/10 (良い)

Simon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
Simonからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Simon,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,Simon De JongGeneral Manger

8/10 (良い)

Myrna

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Accommodating staff, good facility,clean. The thing i dont like is the parking, coz you need to go out from the building and hard to find a spot to park.
2024 年 1 月に 3 泊滞在
Simonからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Myrna, We very much appreciate your comments regarding your stay at the Mantra Hindmarsh Square Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. We really appreciate your valuable suggestion and will certainly review this. We understand that the carparking is quite tight and limited spots for availability, next time you stay with us please ask us for our alternate options! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon de Jong General Manager

10/10 (非常に良い)

Meloney

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Simonからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Meloney,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,Simon De JongGeneral Manger

8/10 (良い)

Michael

2023 年 12 月に 6 泊滞在
Shyamからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Michael,Thank you for your stay and we look forward to welcome you back.Sincerely,Shyam Patil

10/10 (非常に良い)

M Arif

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 8 泊滞在
Shyamからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear M Arif,thank you for the score, i am sure that your stay was enjoyable. We look forward to welcoming you back.Sincerely,Shyam Patil

8/10 (良い)

Kyle

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Simonからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Kyle,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,Simon De JongGeneral Manger

8/10 (良い)

Ekta

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Its was really good to have kitchenette specially when we are with kids and parents
2023 年 12 月に 3 泊滞在
Shyamからの返信 (投稿日 : 2023 年 12 月 30 日)
Dear Ekta,Thank you for taking the time to share your experience at the Mantra hindmarsh Square. We are pleased to learn that your overall stay was enjoyable and you liked in room facilities. We look forward to welcome you back in the future.Sincerely,Shyam PatilRooms Division Manager

10/10 (非常に良い)

Thelma

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Don’t miss out
I have been using the Mantra for more than 29 years. It’s the best!
2023 年 12 月に 3 泊滞在
Syamからの返信 (投稿日 : 2023 年 12 月 30 日)
Dear Thelma,Thank you for your recent stay and we value your loyalty to Mantra. It has always been our pleasure to have you stay with us. we very much appreciate your kind words.We look forward to welcome you back.Sincerely,Shyam Patil

8/10 (良い)

Robert

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location in central cbd and quiet
2023 年 12 月に 4 泊滞在
Simonからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Robert,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,Simon De JongGeneral Manger

10/10 (非常に良い)

Tenille

2023 年 12 月に 2 泊滞在
Simonからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Tenille,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,Simon De JongGeneral Manger

10/10 (非常に良い)

trevorm

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bed was uncomfortable and we went out bought some pillows the hotels were so hard, otherwise couldn't complain about anything room serviced every day, location excellent and bar downstairs was good and friendly
2023 年 11 月に 5 泊滞在
Simonからの返信 (投稿日 : 2023 年 12 月 1 日)
Dear Trevor, We very much appreciate your comments regarding your stay at the Mantra Hindmarsh Square Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team. We really appreciate your valuable suggestion and will certainly review this. We will also look into softness of the pillows. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon de Jong General Manager

10/10 (非常に良い)

Brooke

2023 年 8 月に 2 泊滞在
Simonからの返信 (投稿日 : 2023 年 11 月 22 日)
Dear Brooke,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,Simon De JongGeneral Manger

6/10 (普通)

Alison

出張
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
The room was 100.00 more than I was expecting from the website, the TV didn't work properly in both rooms, the kitchen was supposed to be open till 8.00pm but at 7.40pm was closed. No information/brochures in the room. The fellow who checked me in and found me another room with working tv's was excellent.
2023 年 11 月に 1 泊滞在
Shyamからの返信 (投稿日 : 2023 年 11 月 15 日)
Dear Alison.We appreciate your recent stay and taking the time to share your experience. Please allow me to express my sincerest apologies for not meeting your expectations and for the issues you encountered.Please be rest assured that we will investigate the further about the times of the dining and also reiterate with our teams to ensure to check all the appliances in the rooms prior to arrival. We do have QR code placed in the rooms with digital compendium to access the information. I am sorry if there was any error to access that.Once again, we very much appreciate your stay and valuable feedback.Sincerely,Shyam PatilRooms Division Manager

2/10 (非常に不満)

Yousef

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was really awful. It was my fault to book a room in this hotel; everything was disgusting. Additionally, the breakfast was horrible.
Shyamからの返信 (投稿日 : 2023 年 11 月 15 日)
Dear Yousef,Thank you for your recent stay and taking the time to share your experience at the Mantra Hindmarsh Square. Please allow me to express my sincerest apologies for failing to meet your expectations. We would have much appreciated to have more information around your experience so we could investigate further to ensure that we are taking all the measures to improve in all the areas and addressing your concerns.We sincerely to hope to get another opportunity to welcome you back and turn things around for you.Sincerely,Shyam PatilRooms Division Manager

10/10 (非常に良い)

Tim

2023 年 10 月に 1 泊滞在
Simonからの返信 (投稿日 : 2023 年 12 月 1 日)
Dear Tim,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,Simon De JongGeneral Manger

10/10 (非常に良い)

Ian

2023 年 10 月に 2 泊滞在
Simonからの返信 (投稿日 : 2023 年 11 月 15 日)
Dear Ian,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,Simon De JongGeneral Manger

8/10 (良い)

Paul

カップルで旅行
良かった点 : 清潔度
Great central CBD location (a bit on the east side which we prefer) and close to Rundle mall and great restaurants. Rooms are basic, no Nespresso machine which is unfortunate, and the walls don't really have much sound deadening. Bring some ear plugs just in case.
2023 年 10 月に 4 泊滞在
Simonからの返信 (投稿日 : 2023 年 10 月 25 日)
Dear Paul, Thank you for your recent stay and we very much appreciate your comments. We are pleased to learn that your stay was great and you love the location as well as our offerings. I am sorry about the thinness of the walls, we will look into this matter. We look forward to welcome you back in the near future. Sincerely, Simon de Jong General Manager

10/10 (非常に良い)

Marc

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great situation and great service
2023 年 10 月に 5 泊滞在
Simonからの返信 (投稿日 : 2023 年 10 月 24 日)
Dear Marc, Thank you for choosing to stay at Mantra Hindmarsh Square! I am delighted to read about your recent stay experience and I have shared your comments with our team, as it is always pleasing to receive feedback like yours. We look forward to welcoming you back in near future. Warm regards, Simon De Jong General Manager

10/10 (非常に良い)

Nancy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
wonderful amazing staff fantastic
2023 年 10 月に 6 泊滞在
Simonからの返信 (投稿日 : 2023 年 10 月 24 日)
Dear Nancy, Thank you for choosing to stay at Mantra Hindmarsh Square! I am delighted to read about your recent stay experience and I have shared your comments with our team, as it is always pleasing to receive feedback like yours. We look forward to welcoming you back in near future. Warm regards, Simon De Jong General Manager

10/10 (非常に良い)

SUZANNE

2023 年 10 月に 6 泊滞在
Simonからの返信 (投稿日 : 2023 年 10 月 23 日)
Dear Suzanne,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,Simon De JongGeneral Manger

8/10 (良い)

Gerardine

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The facilities were good for our 5 night stay.
2023 年 10 月に 6 泊滞在
Simonからの返信 (投稿日 : 2023 年 10 月 23 日)
Dear Gerardine,Thank you for your recent stay and taking the time to share your experience at the Mantra Hindmarsh Square Adelaide. We appreciate the positive feedback and pleased to learn that your overall stay was enjoyable. We look forward to welcoming you back during your next visit. Sincerely,Simon de JongGeneral Manager

6/10 (普通)

Peter

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
Can’t beat the location, even if it’s showing it’s age a little
2023 年 10 月に 3 泊滞在
Simonからの返信 (投稿日 : 2023 年 10 月 11 日)
Dear Peter,Thank you for your recent stay and we very much appreciate your comments. We are pleased to learn that your stay was great and you love the location. We look forward to welcome you back in the near future. Sincerely,Simon de JongGeneral Manager