OCT East Water Park Pet-friendly Vacations

My 2nd visit and stay there after 1st good experience. Didn't know my room was upgraded during my 1st stay. Thus my 2nd stay I need to upgrade n pay the difference from package deal which flight and hotel package deal. Only disappointment was there's no more free movies to watch from the room TV. Internet much slower as compared to 1st stay. As was the washing machine and dryer,suggest they do some housekeeping maintenance to it. At times the washing machine was quite dirty after several usage. Overall it a good stay throughout

Exceptional service and a truly comfortable stay – this hotel exceeded all our expectations! The breakfast buffet was delicious and varied.

This hotel has the best view among all my hotel stay. Extremely nice view of a beautiful golf court with contours of green and a lake. Staffs are friendly and helpful, especially Tom who helped me order a taxi. 👍

The environment and room itself are nice, clean and cozy, also the staffs are great I can tell two front desk staffs with the last names “Pan” and “Qin” are patient and helpful.

Very close to subways and 3 big malls (5mins walking)

Incredible stay. Room is clean, tidy, spacious, the buffet was the best I've ever had. Can't find a single fault

They really shouldn’t be called a 5-star hotel. The staffs are nice and friendly but the service is not yet up to the international standard. I would have considered staying there again for work if they could improve their in-room service. Apparently all their restaurants shut down early and their in-room service is outside food delivery service, everything comes in plastic bags. Trust me you don’t see this in any 5-star hotel.

Good located, excellent breakfast,room is clean and staff is helpful.