Arabako Ibarrak All inclusive Vacations

Great rooms, good value

Clean, tidy and modern. But there was some sloppiness: 1. We asked for a refill of body lotion multiple times but this wasnt done- there was no body lotion when we moved into the room. 2. Whilst the lightning system and controls are modern and loom good, they dont work very well. I couldnt turn all the lights off but leave the reading lights on and the black out curtains let light in. 3. It seemed odd that the hotel had a spa and marketed itself as a spa hotel, but we had to pay to use it. We selected the hotel as we wanted a luxurious stay with spa ameanities, and were willing to sacrifice location for this. However, given we had to pay to use the spa, we may as well have stayed more central.

Staff was wonderful.

Had a fantastic stay at this hotel. The staff were so kind and flexible. If room needed to be cleaned late they arranged it. Housekeepers very good and left room impeccably clean. It was quiet and we could not hear any noise from the street outside. Beds were large and comfortable.

The staff at the front desk were so helpful and pleasant. Lovely room

Beauty and location. Good breakfast. Although the coffee was always cold to my taste. Very comfortable bed. Central location

Not particularly special. Would definitely not stay here again.

Amazing experience!!!

Very nice clean comfortable hotel. Centrally located in new town.

Clean, tidy and modern. But there was some sloppiness: 1. We asked for a refill of body lotion multiple times but this wasnt done- there was no body lotion when we moved into the room. 2. Whilst the lightning system and controls are modern and loom good, they dont work very well. I couldnt turn all the lights off but leave the reading lights on and the black out curtains let light in. 3. It seemed odd that the hotel had a spa and marketed itself as a spa hotel, but we had to pay to use it. We selected the hotel as we wanted a luxurious stay with spa ameanities, and were willing to sacrifice location for this. However, given we had to pay to use the spa, we may as well have stayed more central.

Located in the heart of old town, right in the middle of all the activities, walkable. Friendly staff