Interior
Check availability

Reviews of Kisiwa House

3.5 out of 5
Kisiwa House
572 Baghani Street, Zanzibar Town

Reviews

8.8

Excellent

Rating 10 - Excellent. 141 out of 253 reviews" "
Rating 8 - Good. 81 out of 253 reviews" "
Rating 6 - Okay. 18 out of 253 reviews" "
Rating 4 - Poor. 5 out of 253 reviews" "
Rating 2 - Terrible. 8 out of 253 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
- Hotel in great condition, rooms really big and the decor all around the property is lovely. - A/c in the rooms and the power works most of the time and they have a backup generator. - Staff super friendly and knowledgeable - Internet is okay. I was there for work so I probably needed it more than the average traveller. - Could do with a bit more bottled water in the rooms - Good location close to everything - Breakfast a bit boring (fruit, cereal, eggs, crepe). Wish they had an option for a Swahili breakfast.
Stayed 6 nights in Nov 2021

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and everything was spotlessly clean. The reception staff were amazing especially Frank and also the lady whose name I forgot who was working when I arrived very early and arranged a room for me. She also arranged two tours at short notice. Would highly recommend this lovely hotel
Stayed 1 night in Nov 2021

8/10 Good

Tamara

Liked: Cleanliness, property conditions & facilities, room comfort
Good but no airport transfer
Hotel was lovely and clean. Despite the listing saying they offer an airport transfer, no one was waiting for us. Overall good.
Stayed 1 night in Nov 2021

10/10 Excellent

jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within Stone-town. The staff was exceptionally helpful and friendly. Comfortable rooms with air conditioning.
Stayed 3 nights in Oct 2021

2/10 Terrible

Nashie

Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2021

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a great stay. Perfect location and rooms are nice and clean. Breakfast was delicious and service was wonderful!
Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Liked: Cleanliness
Didnt The noise made by guests checking out eRly morning when they take down their luggage dragging them down the wooden stairs. The step in the room should be clearly marked in red to avoid guests falling as no one expect a step just after one gets into a room. Liked the staff who are extremely friendly and polite. The breakfast is also great in quantity and variety...
Stayed 3 nights in Nov 2019

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to explore Stone town.
Very nice vintage boutique hotel,close to everything,perfect to explore Stone town,nice decoration.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful space, great staff, convenient location. I wouldn't hesitate to stay there again.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decor, location, friendly staff, wifi speeds & more. A leaking bathroom was a downer.
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveler

Disliked: Room comfort
3* hotel
A 3*hotel, the rooms need to be renovated.AC, TV, Hair dryer were not working. It took over 2h for someone to check on it, it wasn’t possible to fix any of it. It was the only hotel in the area which you could easily enter in the evening hours without someone at the front desk (poor security). Positive: central location, delicious breakfast with a sea view, nice style of furniture.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel in Stone Town, traditional design and architecture. I had a pleasant stay, service was good. My only complaint was with my room. I was #1 on the ground floor facing the street. It’s very noisey, you hear foot/Moto traffic all night as well as anything happening at reception. Plus side is you don’t have to walk the stairs (there are a lot) to access your room, but you will for breakfast. Be prepared. If you can, request a room on a higher floor in the back. In a great location for exploring Stone Town... around the corner from lots of shops and a few cafes.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful property, good location. Very clean and friendly staff
Stayed 1 night in Jul 2019

10/10 Excellent

GToor, Ithaca, NY

Liked: Cleanliness, staff & service, property conditions & facilities
Better than expected. In the heart of Stonetown. Very good location for everything you wanna do in Zanzibar. Spacious rooms and bathrooms. Very cool vibe at the restaurant. Very tasteful decor. I loved everything here. Go. Go. Go.
Stayed 2 nights in Apr 2019

10/10 Excellent

Ton, Dar es Salaam

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room with beautiful big bathroom and bathtub . Corridors on all floors very specially decorated.
Stayed 1 night in Apr 2019

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good apart from the bed which was very hard.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Great helpful staff. Beautiful old house. It’s located in a neighborhood in the old town that is inhabited by locals with all the noise, color and smells.
Stayed 1 night in Jan 2019

10/10 Excellent

Selam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay in Stone Town
This hotel really provided the best service. The staff were all very friendly, accommodating, and made you feel welcome. The breakfast was very nice, and the location is in the heart of Stone town so it made a great base for walking around. The room was really clean, and the furniture very comfortable. L
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Service was good, people were good, but there was a sewer smell in the toilet
Stayed 1 night in Jan 2019

6/10 Okay

Sara

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kisiwa is a beautiful period property nestled amoung the historic buildings of Stone Town. The hotel staff were very friendly and helpful. The room was large clean and with some nice period features. Breakfast on the rooftop had eveeything we needed and tasted great. Only downside is they charge double for any trips or tours. I would advise you to book with one of the tour guides as it is exactly the same tour but a lot cheaper.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely decorated boutique hotel in the historical area of Stonetown. Good location for walking and touring the town. Spacious and comfortable rooms. Very nice bed. Room was air-conditioned and had a television. The bathroom was large and clean. Never saw an insect in the room. The rooftop restaurant had a nice breakfast included with the stay. The hotel communicated with us days before we arrived and set up a car to pick us up at the airport. Good service. The hotel is in a quieter area of Stonetown away from the mosque loudspeakers. The prayers can still be heard but at a fainter volume. I would definitely stay at this hotel again.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, typical and very unique Zanzibar style property in top top condition. Our room 10 seemed rand new rennovated :-) Loved it and would be back anytime! Thank you all!!!
Stayed 2 nights in Nov 2018

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Kisiwa House was great. It is very centrally located in Stone Town. We found local restaurants within a 5 minute walk as well as various tourist attractions. The staff were amazing and looking after all our needs and questions. The breakfast in the morning was also quite nice.
Stayed 2 nights in Nov 2018

8/10 Good

Atiyah, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kisiwa House is conveniently located in the busy part of Stone Town where shops, restaurants and markets are all walking distance. My standard room was really large with a comfortable bed, fan, air conditioning, fridge, safe and huge bathroom. The decor is beautiful and little touches like cookies on a plate and toiletries are great. Breakfast on the rooftop is just fantastic; choose freshly prepared eggs and pancakes, along with a fruit platter and bread and pastries. You won't need lunch after this morning complimentary feast! My only issue is the noise. It's an old building so no sound proofing and loud people on the street can be heard until midnight. Roosters will wake you up early in the morning too. Aside from noise, it's a cosy yet stylish place to stay for a couple of nights.
Stayed 3 nights in Nov 2018

8/10 Good

Fred, Vancouver, Canada

Liked: Cleanliness, staff & service, room comfort
Comfortable hotel nestled in the small streets of Stonetown but within easy and safe walking distance to all of the attractions and restaurants. Only concern was we were not advised regarding the room AC so had an uncomfortable and quite noisy first night as had to open windows to let in some cooler air. Breakfast was wonderful on the upper terrace overlooking the water.
Stayed 2 nights in Oct 2018

10/10 Excellent

Valerie, Ottawa Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully decorated and spacious. Very clean. Good location and friendly staff!
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff and beautiful, intimate hotel right in Stonetown and close to water-view dining. We were disconcerted when we arrived because cars cannot drive straight up to the hotel, and it looked like we were in some dreary alley, but people arrived to take our bags a very little distance and there was our beautiful hotel. We loved it and highly recommend it!
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

veronica

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not 5stars
Room was clean and reception staff pleasant. Breakfast was extremely slow and not all items on menu were available. I wouldn’t have given this 5 stars and it was not worth the money compared to similar hotels in stone town.
Stayed 1 night in Jul 2018

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Pascale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice discovery
Nicely located with great service from the staff.
Stayed 1 night in Jun 2018

10/10 Excellent

Andy, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely renovated historic building in the centre of Stone Town. Traditional wooden floors / ceilings, with antique furniture and decorations throughout. Small courtyard in the back. Daily breakfast on top floor with sea views.
Stayed 3 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Beautiful guest house! Very central and the service was excellent .. definitely recommend!

10/10 Excellent

Clodagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a Gem!
It was a great decision to check into Kisiwa House for one night before our departure the next day. Opportunity to explore Stone Town and the sights. From the welcome, wonderful rooms and breakfast. Highly recommended. Great location for walking to loads of tourist spots. Also made it a quick 15 minutes to the airport, no long bus trips! Thank you!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning!
Beautiful guest house tastefully decorated in a stunning African style. Very centrally located with everything within walking distance. Our room was huge, very comfortable and spotlessly clean. We would definitely recommend it!

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect introduction to Zanzibar
We arrived to Kisiwa house straight from the airport. The driver (Salum) arranged by the hotel was pleasant and professional (we got his number and used him again on other journeys and even a Spice Tour). The reception we got on arrival was fantastic, as was the room and breakfasts but we never ate at the hotel. The hotel itself was right in Stone Town, very near the beach which has plenty shopping and eating options on offer. We walked everywhere, including round the Darajani market and the Slave Museum which were very interesting and worth a visit! Staff were always friendly and polite and would definitely stay there again.

10/10 Excellent

Rachel, Nashville, TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, inviting hotel close to the ocean.
The stress and heat of traveling evaporated immediately upon stepping into the lobby of Kisiwa House. Staff greeted us warmly and made us comfortable, providing fresh juice and cold towels, in a delightful lounge area. They soon showed us to our room, which was large and nicely appointed. The next morning, we ate a wonderful breakfast at the rooftop restaurant - excellent service and a stunning view. All in all, I highly recommend this place.
Stayed 1 night in Mar 2018

8/10 Good

LK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable, comfortable stay
Professional, attentive and helpful staff. Great amenities and location. Overall an enjoyable and comfortable stay - I would return in a heartbeat!
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

8/10 Good

nicole, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central hotel with comfortable beds
Excellent location and very helpful staff. Be aware restaurant is on rooftop three flights of stairs - so for anyone with mobility issues this may not be ideal. Also avoid ground floor rooms if you plan on a lie in as they are near to reception. Ask for suggestions on tours especially to Prison Island and around the Town
Stayed 2 nights in Feb 2018

2/10 Terrible

Seamus

Disliked: Staff & service, property conditions & facilities, room comfort
No receipt from hotel
Cancelled one night, contacted the hotel who stated this was fine, the hotel documentation stated that our stay was for one night. Asked for a receipt when checking out to ensure we were charged for 1 night. This was not provided and we were actually charged for two nights.

10/10 Excellent

Biljana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

ak, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base for stone town
Full of character building that was once a merchantshouse. Spacious room with proper bath and shower which is nice after a long day pounding the streets of stone town. Breakfast on the roof terrace was always fresh and served with gracious service. May be an issue for elderly or infirm but food is on the 4th floor. Location if this place is hard to beat. Ten mins walk to night food market..daranjani market. Old fort. Only issue was the room was on the ground floor at street level However you eventually get used to this background noise.
Stayed 4 nights in Jan 2018

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in the centre of Stone Town!!
This is the second time in 2 weeks we stayed here. Excellent again would recommend it highly!!
Stayed 1 night in Jan 2018

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem in stone town!!
Lovely hotel fantastic staff and warm welcome. Rooms are spacious and very comfortable with hugh bathroom. Breakfast on roof top cooked to order and was very good. Definitely will stay again infact I'm booked already!
Stayed 3 nights in Jan 2018

10/10 Excellent

JB, paris france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING and worth it!!
Staff were so sweet and helpful, breakfast was fantastic and the room was beautiful. Location was excellent. Just all around a great place.
Stayed 1 night in Jan 2018

8/10 Good

duncan, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great location
Only downside was they had not prepared our take away breakfast in time for our 7am departure. Small issue massively outweighed by all the positives.
Stayed 1 night in Dec 2017