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The Westin Zagreb

5.0 star property
Luxury Zagreb hotel in Donji Grad with a full-service spa

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for The Westin Zagreb

Lobby
Restaurant
Meeting facility
Restaurant
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
The price is ￥17,814
￥20,130 total
includes taxes & fees
Oct 5 - Oct 6
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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 2 Twin Beds, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, City View

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, City View

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Westin, Junior Suite, 1 Bedroom, Smoking

Westin, Junior Suite, 1 Bedroom, Smoking | Premium bedding, minibar, in-room safe, desk

Westin, Junior Suite, 1 Bedroom, Smoking

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, City View

Presidential Suite, 2 Bedrooms, City View | Living room | LCD TV, pay movies

Presidential Suite, 2 Bedrooms, City View

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
2 bedrooms
  • 190 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Smoking, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom, Smoking, City View

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior
Sheraton Zagreb Hotel
Pool
Spa
Pet friendly
Free WiFi
8.8 out of 10, Excellent, (1003)
The price is ￥19,829
￥22,661 total
includes taxes & fees
Oct 25 - Oct 26
Sheraton Zagreb Hotel

About the neighborhood

Map
10000, Zagreb, Krsnjavoga 1

What's nearby

  • Croatian National Theatre - 8 min walk
  • Ban Jelacic Square - 17 min walk
  • Museum of Broken Relationships - 18 min walk
  • Zagreb Cathedral - 4 min drive
  • Zagreb City Museum - 5 min drive

Getting around

  • Zagreb West Station - 10 min walk
  • Zagreb Airport (ZAG) - 26 min drive

Restaurants

  • ‪Krivi Put - ‬6 min walk
  • ‪Pivnica Budweiser - ‬6 min walk
  • ‪Cogito 2 - ‬5 min walk
  • ‪Caffe bar Glembay - ‬4 min walk
  • ‪Magazinska klet (roštilj na drveni ugljen) - ‬6 min walk

About this property

The Westin Zagreb

Luxury hotel located in Donji Grad
Take advantage of a terrace, shopping on site, and a coffee shop/cafe at The Westin Zagreb. Indulge in a body treatment, a manicure/pedicure, and a facial at the onsite spa. Fitness classes and Pilates classes are offered at the gym; The Westin Zagreb also has a garden, a hair salon, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center.
Additional perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, concierge services, and a reception hall
  • Luggage storage, an elevator, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All 349 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with satellite channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

Croatian, English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 20 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Shopping

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 17,222 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (45 inch wide door)
  • Grab bar near toilet (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2024 to October 15 2024 (dates subject to change):
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Westin Hotel Zagreb
Westin Zagreb
Zagreb Westin
Westin Zagreb Hotel
The Westin Zagreb Hotel Zagreb
The Westin Zagreb Hotel
The Westin Zagreb Zagreb
The Westin Zagreb Hotel Zagreb

Frequently asked questions

Does The Westin Zagreb have a pool?

Yes, this property has an indoor pool. The pool will be unavailable from July 1 2024 to October 15 2024 (dates subject to change).

How much does it cost to stay at The Westin Zagreb?

As of Sep 26, 2024, prices found for a 1-night stay for 2 adults at The Westin Zagreb on Oct 5, 2024 start from ￥17,814, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Zagreb pet-friendly?

Yes, The Westin Zagreb allows cats and dogs (limit 1 total). There's a fee of EUR 30.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Westin Zagreb?

Self parking is available for EUR 20 per day.

What time is check-in at The Westin Zagreb?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of EUR 10 (subject to availability).

What time is check-out at The Westin Zagreb?

Check-out is at 11:00 AM. Late check-out is available for EUR 10 (subject to availability).

Where is The Westin Zagreb located?

Located in Donji Grad, this luxury hotel is within a 10-minute walk of Mimara Museum, Marulic Square, and Museum of Arts and Crafts. Gallery SC and Ilica Street are also within 10 minutes. Zagreb West Station is 10 minutes by foot and Zagreb Central Station is 16 minutes.

The Westin Zagreb Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 431 out of 857 reviews" "
Rating 8 - Good. 272 out of 857 reviews" "
Rating 6 - Okay. 98 out of 857 reviews" "
Rating 4 - Poor. 28 out of 857 reviews" "
Rating 2 - Terrible. 28 out of 857 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Asim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyrhing was perfect
Stayed 1 night in Sep 2024

10/10 Excellent

Srdan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Elmer, Miami

Traveled with partner
Disliked: Amenities
Dated facility that requires more maintenance. There was a leak in the bathroom and curtains were very worn out.
Stayed 4 nights in Sep 2024

10/10 Excellent

Gunther

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large suite with one and a half bathrooms, super comfortable bed. At dinner in the hotelI I eat the best fish and chip in my 61 years on this earth, how do you top that?
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff throughout the hotel
Stayed 3 nights in Sep 2024

4/10 Poor

Seton

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The carpet was gross. The bathroom had hair in the shower. The ceiling was leaking. The room was so dusty. The bed was horribly uncomfortable. There was a massive spider on our wall. We saw a cockroach at the hotel breakfast.
Stayed 3 nights in Sep 2024

10/10 Excellent

Loretta and Jon, Maitland

Stayed 2 nights in Aug 2024

10/10 Excellent

Talal, Springfield Gardens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and large parking area.
Stayed 1 night in Sep 2024

8/10 Good

Austin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Shen-Yi

Stayed 1 night in Aug 2024

6/10 Okay

Christian

Liked: Staff & service
Disliked: Property conditions & facilities
Good central location but rooms require upgrades.
Stayed 1 night in Aug 2024

10/10 Excellent

Talal, Springfield Gardens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the uniqueness of Zagreb
Stayed 1 night in Aug 2024

10/10 Excellent

Dubravko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly personnel, and attention to details.
Stayed 7 nights in Aug 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Irina, Concord

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Very good location and excellent breakfast. However property needs modernization. Old and damaged carpets, AC needs maintenance.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jon M, Maitland

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staff!
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexander

Stayed 10 nights in Jun 2024

4/10 Poor

Ishan

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

8/10 Good

Lorelei

Staff were outstanding! Delivered the favorite ‘heavenly bed’
Stayed 2 nights in Jun 2024

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, clean, ideal location and easy parking
Stayed 4 nights in Jun 2024

10/10 Excellent

Thomas, Fairfax

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated, but decent business hotel in Zagreb. Morning coffee at buffet is weak American style pseudo coffee but otherwise decent breakfast buffet. Staff and location great.
Stayed 2 nights in Jun 2024

10/10 Excellent

Judy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was short but it was within walkable distance to several places of interest.
Stayed 1 night in Jun 2024

8/10 Good

Ella

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Swimming pool in very bad shape and full of mold .Carpets destroyed and causes tripping hazard .No electrical plugs on both side of the nightstands only on one. Great distance to the center of the town easy accessed.
Stayed 6 nights in May 2024

8/10 Good

Aseel

Traveled with partner
Disliked: Cleanliness
My husband and I stayed three nights at the Westin. Overall the stay was good but we were first surprised by the big deposit they asked us to pay at check in as this was not communicated before by the property. When we first walked into the room we noticed stains and dirt on the bed sheet, not something you would expect from a chain like the Westin, however we asked them to change the sheets and they did right away. The hotel is at close proximity to all attractions in the city.
Stayed 3 nights in May 2024

10/10 Excellent

Celine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Safe and quiet area of Zagreb near Tesla museum. Great breakfast!
Stayed 2 nights in May 2024