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Reviews of Shosenkaku Kagetsu

3.5 out of 5
Shosenkaku Kagetsu
318-5 Yuzawa, Yuzawa-machi, Yuzawa, Niigata-ken

Reviews

9.4

Exceptional

Rating 10 - Excellent. 21 out of 30 reviews" "
Rating 8 - Good. 7 out of 30 reviews" "
Rating 6 - Okay. 2 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Wancy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great onsen and room
Amazing stay and excellent service. Everything is attention to details and the room are spacious! Love the onsen and the pick up service are delighted given weather condition or else just few mins away you could walk to train station pretty easily! Love the Japanese artwork around. Definitely recommended！ could consider adding 1 more clock in Onsen area.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful ryokan close to the train station and ropeway. The staff is kind and great experience!
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very friendly and helpful staff.
Stayed 1 night in Nov 2017

10/10 Excellent

TAKAHIRO

Stayed 1 night in Mar 2024

6/10 Okay

ふみ

Liked: Cleanliness
Stayed 6 nights in Feb 2024

10/10 Excellent

だいき

Stayed 1 night in Aug 2023

6/10 Okay

SHUNSUKE

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

MIHO

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
以前にも宿泊させていただきました。 チェックアウト後もスキーの後にお風呂に入らせて頂けたり、乾燥室を使わせていただけたりと至れりつくせりで大満足です。
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

みつお, 横浜

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
越後湯沢の駅からも近く立地がよいです。 温泉も露天風呂があり清潔で良いです。 しかし、部屋が乾燥していて加湿器がほしかったです。
Stayed 1 night in Apr 2020

10/10 Excellent

Chen Te

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
出かけるところが限られるがのんびり
駅からもロープウェイ駅からも近い。清潔で布団も快適。ラウンジなど細かなサービスが行き届いている。
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝ごはん美味しかったです。
Stayed 2 nights in Aug 2019

10/10 Excellent

kazu, saitama

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とてもリラックスできました ありがとうございます
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2019

8/10 Good

横浜の人, 横浜

Traveled with partner
Liked: Cleanliness, property conditions & facilities
越後湯沢近く温泉もあり非常に良い旅館です。 朝食も個室で落ち着いて食べれました。
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
今回ノンビリ温泉を楽しむ旅行だったので、此方にお世話になってとても満足出来る旅行を楽しめました。 従業員の方の対応、拘りのお料理、ノンビリリラックス出来る温泉全て満足です。 宿泊した日は雪もかなり降っており、出発前に車の雪かきが気になってましたが、従業員の方が雪下ろしと車寄につけて頂き、濡れずに出発出来た事とても気遣い出来ると嬉しかったです。 また、越後湯沢に来る機会があれば是非伺いたいホテルだと思いました。
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is Perfect!!! Wonderful experience here, but just little bit expensive
Stayed 1 night in Dec 2018

8/10 Good

湯沢のイケメン

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
越後湯沢の駅から歩いてすぐで、立地もよいです。 ついてからも部屋の案内も丁寧で非常に気分が良かったです、
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
対応が非常に良かった
Stayed 1 night in Jul 2018

10/10 Excellent

Yue Hwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing trip
服務好，食物好，纜車上山的風景好
Stayed 1 night in Jun 2018

10/10 Excellent

Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務很好
Stayed 2 nights in Feb 2018

8/10 Good

Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常溫馨的飯店、強推
Stayed 2 nights in Feb 2018

10/10 Excellent

SUK YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

CHOU IO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好評,值得推薦
雖然價錢有點貴,但真心值得,員工服務態度超級讚,房間舒適且空間很大,酒店內還有溫泉,有機會會再入住 以下分享一則一事,想讚揚一下前台接待員(是一位女仕,懂流利的英語,但忘了叫什麼名字): 入住當天早上,我與朋友提早到酒店check in,本來打算去gala 湯澤滑雪, 可惜當天因大雪關係,該滑雪場暫停營業,當時我們很無助,不知還可以去那個滑雪場(因事前沒有預計滑雪場會關閉),該前台接待員即時介紹其他幾間滑雪場給我們,還指引我們如何前往,她真心幫了我們很大忙.到我們check out當天,也因為大雪關係,她幫我們聯絡酒店司機,並送我們往車站,最後還送了一隻褶紙小狗給我們,祝賀狗年快樂,真的很有心思呢
Stayed 1 night in Jan 2018