Hot springs

Reviews of Yufuin Hoteiya

3.5 out of 5
Yufuin Hoteiya
Yufuincho Kawakami 1414, Yufu

Reviews

9.2

Wonderful

Rating 10 - Excellent. 112 out of 155 reviews" "
Rating 8 - Good. 34 out of 155 reviews" "
Rating 6 - Okay. 2 out of 155 reviews" "
Rating 4 - Poor. 4 out of 155 reviews" "
Rating 2 - Terrible. 3 out of 155 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Sung Hee

Liked: Cleanliness
Clean and quiet place. Staff were very kind.
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifyl
Stayed 2 nights in Mar 2024
Response from shuttle driver on Mar 11, 2024
Thank you very much for staying with us this time.This time, we enjoyed a two-night stay at Hoteiya in Tsurumi.Hoteiya is a place where you can feel nostalgic about Japan's past and enjoy quiet time.Please come visit Hoteiya again.All the cast members are looking forward to seeing you.From all the Yufuin Hoteiya cast members

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just book it!
We stayed at Hoteiya to celebrate my grandmother’s birthday, and it was our best experience yet! I am so thankful that we were able to stay in this ryokan. Four generations, from my 2-year-old daughter to my grandmother in her 90s, still talk about how wonderful our stay at the ryokan was, and of course, all other family members loved it too. We stayed in the Fuji room, which was spacious, extremely clean, and very well-maintained. Both the indoor and outdoor hot springs were amazing. Outdoor one is definitely enough for 4 people. Everyone who worked there was top-notch and friendly. We love traveling in many countries, but I have never met this super friendly receptionist ever in my life!(She has short hair) I had seen some negative reviews about their kaiseki, but after experiencing it, I felt that it was a huge waste of my time. Each course was super tasty and extremely fresh, with a wide variety, and the portion sizes were perfect, even for my husband. Everyone was so impressed with the food. If we visit again, we will definitely stay for more than one night and, obviously, go back to Hoteiya.
Stayed 1 night in Feb 2024
Response from shuttle driver on Feb 19, 2024
Thank you very much for staying with us this time.This time, we stayed at "Fuji no Ma".We are really happy that the family, from the age of 2 to the grandmother in her 90s, was able to make wonderful memories.The open-air bath in the room, dinner, the warmth of the staff,The front desk staff received high praise from our customers and will make your stay at Hoteiya even better. We would like you to spend several nights and relax at Hoteiya. I'm really thankful to you.From all the Yufuin Hoteiya cast members

6/10 Okay

Vincent

Traveled with family
Overall, the stay was okay and not bad. However, in terms of food and service, I would say the hotel was average at best and not at par with the pricing.
Stayed 2 nights in Nov 2023
Response from 支配人 on Nov 17, 2023
Thank you very much for staying with us this time.This time we stayed for two nights in a room called "Kotobuki".I am sorry to hear that the food did not suit your taste.I am sorry that this stay could not live up to your expectations.It is difficult to satisfy all our guests, but as a ryokan in Yufuin, we will do our best not to disappoint our guests.Thank you very much for your valuable feedback.Yufuin Hoteiya Manager Katsumi Sato

10/10 Excellent

Sunyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from 支配人 on Oct 13, 2023
Thank you very much for staying with us this time.Furthermore, we would like to express our gratitude once again for receiving such a high evaluation.Hoteiya is a ryokan where you can spend a quiet and relaxing time based on the concept of the original Japanese landscape.If you want to enjoy the friendly cast, the hot springs that are gentle on the body, and traditional Japanese handmade cuisine,Please come back to Hoteiya again.All the cast members are looking forward to seeing you.From all the Hoteiya cast members

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rose was an excellent hostess and the shuttle driver was a warm and friendly host.
Stayed 3 nights in Aug 2023
Response from shuttle driver on Aug 9, 2023
Dear Thomas Thank you very much for staying at the room of "OOyama" for 3 nights from the other day.We are also happy that you and your wife had a wonderful stay."Three days were more comfortable with Rose's hospitality."Please come to Hoteiya again.All the cast are waiting for you.Hoteiya shuttle driver

10/10 Excellent

Kelvin

Stayed 2 nights in Jun 2023
Response from 支配人 on Jul 22, 2023
Thank you very much for staying with us this time.We are very happy that your stay was a memorable and good stay.At an inn where you can relax and enjoy the good old days of JapanPlease come whenever you need a refreshment.Yufuin Hoteiya Sato

10/10 Excellent

ben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining service young lady very good services
Stayed 1 night in Apr 2023
Response from 還暦さん on Apr 20, 2023
Thank you for staying with us.It looks like your stay at Hoteiya was wonderful.We are very happy too.Please come to Yufuin Hoteiya again.We are looking forward to seeing all the cast.Hoteiya Sato

10/10 Excellent

Ah

Stayed 2 nights in Jan 2023
Response from 支配人 on Feb 3, 2023
이번에 숙박해 주셔서 감사합니다.호테이야에서의 마음에 남는 추억이 생겼습니다 정말 기쁩니다.꼭 또 호테이 가게에 마을 돌아 가십시오.캐스트 일동, 진심으로 기다리고 있습니다.호테이야 사토 사토

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Recommended
Very good service, comfortable bed and very tasty dinner !
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay!
It has exceeded my expectation. Will definitely go back next time!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best Japanese hotel
The best Japanese hotel

10/10 Excellent

Gyuhaing

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
노천탕이 개별로 있어서 푹 쉬다 갑니다. 아기랑 왔는데 너무 편했습니다.
Stayed 1 night in Apr 2024

10/10 Excellent

Ming Chun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service and very nice breakfast, recommend for every guest stay here
Stayed 1 night in Apr 2024

10/10 Excellent

Mizuho

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
誕生日のお祝い旅行で宿泊しました。 湯布院は初めてだったので 旅館選びもかなり迷いましたが ネットの情報だけでゆっくりできそうな気がするという感じで決めました。 とにかくスタッフの方達の温かい接客とお部屋の清潔さ お風呂、そしてお料理 全てにおいて最高でした。 とてもいい旅行になって 大満足です。 ありがとうございました。
Stayed 1 night in Mar 2024

10/10 Excellent

Shu Leung

Stayed 1 night in Feb 2024
Response from shuttle driver on Feb 17, 2024
이번에 숙박해 주셔서 대단히 감사합니다.이번에는, 노천탕이 있는 객실의 「수」에서 묵었습니다.호테이야에서의 멋진 추억이 생긴 것 같아서 우리도 정말 기쁩니다.꼭 다시 호테이 가게에 와 주세요.캐스트 일동, 진심으로 기다리고 있습니다.유후인 호테이야 캐스트 일동보다

10/10 Excellent

YIWEI

Stayed 1 night in Jan 2024
Response from shuttle driver on Feb 4, 2024
Thank you very much for staying with us this time.This time, my family and I stayed in a room at Fuji.This guest room is luxuriously equipped with a 10 tatami and 6 tatami bedroom with an open-air bath and an indoor bath.Thank you for allowing us to take your time away from your daily stress, enjoy your time, and help create wonderful memories for your family.Please come back to Hoteiya again.All the cast members are looking forward to seeing you.From all the Yufuin Hoteiya cast members

8/10 Good

JAESIK

Stayed 1 night in Jan 2024
Response from shuttle driver on Jan 14, 2024
이번에 숙박해 주셔서 대단히 감사합니다.호테이 가게에서 천천히 편히 쉬셨던 것 같아서 좋았습니다.꼭 또, 호테이 가게에 와 주세요.캐스트 일동, 진심으로 기다리고 있습니다.호테이야 캐스트 일동보다

8/10 Good

Shuk yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from shuttle driver on Jan 10, 2024
Thank you very much for staying with us.Hoteiya is a ryokan where you can feel the charm of old Japan.Please come visit Hoteiya again.All the cast members are looking forward to seeing you.From all the Hoteiya cast members

10/10 Excellent

???

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
初めて利用させていただきました。離れのお部屋でしたが、広々としていてすごくくつろげました。露天風呂もかけ流しの湯でしたので、時間を気にすることなく入れるのは最高でした。またぜひ伺いたいと思います。
Stayed 1 night in Dec 2023
Response from shuttle driver on Jan 6, 2024
この度はご宿泊いただきまして誠にありがとうございました。初めてのご利用で当館でゆったりとした時間をお過ごしいただきました。ほてい屋は「日本の原風景」をコンセプトにお客様が存分にリフレッシュできる空間を目指しております。 是非またほてい屋へお越しくださいませ。キャスト一同、心よりお待ち申し上げております。

10/10 Excellent

MI RAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
후지룸 좋아요!
후지룸 후기가 적어서 걱정했는데 방 너무 너무 좋았어요! 가족여행이었는데 방도 넓고 개인노천탕도 정말 최고! 겨울이라 자는데 방이 조금 춥기는 했어요~ 따뜻한 잠옷 이나 핫팩 꼭 챙겨가세요ㅎㅎ 가이세키는 나쁘진 않았으나 평대로 조금 아쉽긴 했습니다. 그래도 시설도 너무 좋고 탕들도 다 마음에 들었고 다들 너무 친절하셔서 만족스러운 스테이였어요 :)
Stayed 1 night in Dec 2023
Response from shuttle driver on Jan 2, 2024
이번에 숙박해 주셔서 대단히 감사합니다.이번은 「FUJI」의 방에서 숙박해 주셨습니다.방도 넓고 노천탕도 좋았다고 하는 것으로 정말로 좋았습니다.스탭도 친절하고 만족에 가는 숙박이 되었습니다.꼭 또 호테이 가게에 와 주세요.스탭 일동, 진심으로 기다리고 있습니다.유후인 호테이야 스탭 일동보다

10/10 Excellent

Young Gil

Stayed 1 night in Dec 2023
Response from shuttle driver on Jan 2, 2024
Thank you very much for staying with us this time.This time we stayed in the "OOYAMA" room.Hoteiya is very close to Yufuin's main street Yunotsubokaido'' and Kinrinko Lake,'' and there is a lot of nature around, making it quiet and very relaxing.The staff was kind and we were satisfied with our stay.Please come visit Hoteiya again.All of our staff are looking forward to seeing you.From all the staff at Yufuin Hoteiya

8/10 Good

Yoon Soo

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
한국인 기준, 좋은 의미에서 레트로한 분위기의 료칸입니다. 카이세키도 괜찮은 수준으로 나오고, 노천탕도 시간을 지정해서 전세로 사용할 수 있습니다. 다만 욕탕이 좀 낡았다는 느낌을 받으실 수 있습니다. 그 정도만 제외하면 현재 가격에서 전체적으로 좋은 평가를 줄 수 있을 것 같아요.
Response from shuttle driver on Dec 24, 2023
이번에 숙박해 주셔서 대단히 감사합니다.온천을 낡게 느낀 이외는 만족하실 것 같아 정말 좋았습니다.유후인의 메인 스트리트 「유노평 가도」나 「금린호」에도 가까이 자연에 둘러싸인 거기는 매우 조용하고 침착할 수 있습니다.꼭 또, 호테이 가게에 와 주세요.스탭 일동, 진심으로 기다리고 있습니다.호테이야 스태프 일동보다

10/10 Excellent

Chang Min

Stayed 1 night in Dec 2023
Response from shuttle driver on Dec 16, 2023
이번에 숙박해 주셔서 감사합니다.이번에는 노천탕이 있는 「KOTOBUKI」의 객실에 숙박해 주셨습니다.호테이야에서 훌륭한 숙박을 할 수 있었던 것처럼, 정말 좋았습니다.꼭 또 호테이 가게에 돌아가 주세요.스탭 일동, 진심으로 기다리고 있습니다.HOTEIYA 스탭 일동보다

10/10 Excellent

jiyeon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호테이룸이랑 시다카 룸에 묵었어요. 겨울에 호테이방은 다른룸보다 추워요. 시다카방은 입실할때부터 바닥도 난방이 되어있고, 히터까지 잘 작동되어있는데, 호테이방은 조금 냉골이예요 ㅎ 호테이방은 저희가 바닥도 틀어봤는데 잘 작동이 되지않고 히터 틀어야 공기가 따뜻해 집니다~ 겨울에 전기장판 필수준비물이이예요~ 둘다 개인 노천탕은 훌륭합니다. 부모님 모시고 가시면 시다카 룸 완전강추요 ( 룸안에 있는 전신마사지기도 만족에 한몫해요 ) 이틀연박하니 석식도 조식도 두번다 바뀌어서 나와요
Stayed 2 nights in Dec 2023
Response from shuttle driver on Dec 14, 2023
이번에 숙박해 주셔서 감사합니다.이번은 부모님과 함께 「호테이」와 「시다카」의 방에 숙박해 주셨습니다.「호테이」는 일본의 옛 초가 지붕의 전통적인 객실로, 겨울은 조금 추운 것 같기 때문에 그 대책을 빨리 하고 싶습니다.그 이외는, 호테이야에서의 일본의 옛날에 타임 슬립한 것 같은 호화로운 시간을 보냈습니다.꼭 또 호테이 가게에 마을에 돌아가 주세요.스탭 일동, 진심으로 기다리고 있습니다.호테이 가게 직원 일동보다

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay
We had stayed for one night to celebrate our 4th Anniversary. We had a really enjoyable stay at the hotel. The staff were so nice and friendly. There was pick up service at the JR station and the hotel is very close to the Main Street for shopping and for food!
The room that we stayed, which is actually a house with private onsen.
The stay includes both dinner and breakfast
The private onsen was really wonderful
Stayed 1 night in Dec 2023
Response from shuttle driver on Dec 13, 2023
Thank you very much for staying with us this time.Thank you once again for choosing our hotel for your stay to commemorate your 4th wedding anniversary.Hoteiya is located 5 minutes walk from Yufuin's main street "Yunotsubokaido" and about 6 minutes from Lake Kinrinko.Once you step inside, you will find yourself in a very quiet place surrounded by nature, where you can relax your mind and body.Please come back to Hoteiya again.All of our staff are looking forward to seeing you.From all the Hoteiya staff

10/10 Excellent

Fong Ling, Tsuen Wan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from shuttle driver on Dec 13, 2023
非常感謝您這次與我們在一起。我真的很高興您在 Hoteiya 的住宿體驗如您所期望的那樣美好。布袋屋是一家以「日本的原始風景」為理念,讓您感受日本精華的旅館。請再次光臨布袋屋。我們全體員工期待您的光臨。布袋屋全體員工

8/10 Good

Wing hung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from 支配人 on Dec 12, 2023
Thank you very much for staying with us.I'm really glad that I had good memories at Hoteiya.Please come back to Hoteiya again.All of our staff are looking forward to seeing you.

10/10 Excellent

SEIN

Stayed 2 nights in Oct 2023
Response from shuttle driver on Nov 4, 2023
Thank you very much for staying with us this time.I'm really glad that you had some good memories during your stay at our hotel.Hoteiya is a relaxing place where you can feel the traditional atmosphere of old Japan.Please come back to Hoteiya again.All of our staff are looking forward to seeing you.From all the Hoteiya staff

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from shuttle driver on Nov 4, 2023
Thank you very much for staying with us this time.I'm really glad that you had some good memories during your stay at our hotel.It is a 5-minute walk from Yunotsubo Kaido, the main street in Yufuin, and about 7 minutes from Lake Kinrinko, making it very convenient for sightseeing in Yufuin.Although it is a little far from Yufuin Station, please use the shuttle service.We look forward to providing you with a wonderful space where you can refresh yourself.Please come back to Hoteiya again.All of our staff are looking forward to seeing you.From Hoteiya shuttle driver

8/10 Good

HOI YAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is traditional and beautiful. The private onsen is nice. The staff are nice. However, the food need to improve.
Stayed 1 night in Oct 2023
Response from 支配人 on Oct 19, 2023
Thank you very much for staying with us this time.Thank you for your compliments regarding our rooms and staff.However, we received your opinion that there is room for improvement in the food.We would also like to discuss and improve.Thank you very much for your valuable opinion.

10/10 Excellent

byung chan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from 支配人 on Oct 13, 2023
Thank you very much for staying with us this time.Furthermore, we would like to express our gratitude once again for receiving such a high evaluation.Hoteiya is a ryokan where you can spend a quiet and relaxing time based on the concept of the original Japanese landscape.Please come back to Hoteiya again.All the cast members are looking forward to seeing you.From all the Hoteiya cast members

8/10 Good

Pui Man

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
職員服務態度好,可以安排車JR站接送。溫泉池好優雅,除大眾池,房內有私人風呂,風呂旁是錦鯉池,環境一流。步行到商店行幾分鐘,到金鏻湖亦方便。
Stayed 1 night in Sep 2023
Response from 支配人 on Oct 13, 2023
非常感謝您這次與我們在一起。我們這次住的壽,工作人員的服務,接送服務的便利,優雅的溫泉,客房的露天浴池裡有鯉魚在遊動。距離布院的主要街道湯之坪街道步行約5分鐘,非常方便。請再次回到布袋屋。所有演員都期待著您的光臨。布袋屋全體演員

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay with my family, the staff are friendly and welcoming. Our family had a wonderful stay in this hotel, in particular, from 8-10pm they have a traditional popcorn making session, my kid loved it alot.
Stayed 1 night in Aug 2023
Response from 還暦さん on Sep 2, 2023
Thank you very much for your time.Friendly staff, making popcorn at night,Enjoy your precious family memories at Hoteiya.I was able to stay there.Please come back to Hoteiya again.All the staff are looking forward to seeing you.

2/10 Terrible

Seungju

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
료칸 객실에서 5cm정도의 바퀴벌레가 나와서 직원이 와서 바퀴벌레 약을 뿌려 주고 죽은 사체는 들고 나갔습니다 밤새 전등을 키고 불편하게 잠을 설쳐야만 했기에 그 다음날 아침식사 하자마자 체크아웃 했습니다! 객실의 해충방역을 철저히 하도록 료칸에 부탁드립니다!
Stayed 1 night in Aug 2023
Response from 支配人 on Aug 21, 2023
이번에 정말 고마워요.예상치 못한 사건으로 천천히 머물 수 없어죄송합니다.또한, 전관 만실이기 때문에 다른 객실을 준비 할 수 없습니다.미안한 마음으로 가득합니다.앞으로 벌레 대책을 만전에 손님이 천천히 체재 할 수있게하고 싶다고생각합니다.

10/10 Excellent

Wing Kit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
膳食一流,環境清靜,有家庭式私人風呂,適合同小朋友一齊參與,下次一定再到訪,
Stayed 1 night in Jul 2023
Response from shuttle driver on Aug 9, 2023
机翼套件“谢谢你和我们在一起。”感谢您给我们带来了愉快的住宿体验。我们也真的很高兴。非常感谢您提供的食物、氛围以及即使带着孩子也能安心使用的事实。请再次来到由布院布袋屋。我们期待见到所有演员。佐藤布袋屋

10/10 Excellent

Yihsin

Stayed 1 night in Jul 2023
Response from 還暦さん on Aug 9, 2023
Mr. Yihsin"Thank you for staying with us this time."And that it was a wonderful and memorable stayWe are really happy too.The food, the hot springs, the rooms, the appearance of the ryokan, and the warmth of the cast all made your stay even more wonderful. thank you very much."Please come to Yufuin Hoteiya again."We are looking forward to seeing all the cast members.Hoteiya Reservation Manager Sato

10/10 Excellent

JOONGMIN

Stayed 1 night in Jul 2023
Response from 支配人 on Jul 22, 2023
Thank you very much for staying with us this time.We are very happy that your stay was a memorable and good stay."Having received a high evaluation is our further encouragement." We can continue to inspire our customersI will do my best as an inn.Please come back to Hoteiya again.All the cast are looking forward to seeing you.Yufuin Hoteiya Sato

10/10 Excellent

UNG SIK

Stayed 3 nights in Jan 2023
Response from 支配人 on Jul 1, 2023
Dear UNG SIKThank you for staying with us. Thank you again for your kind words of appreciation.We are very pleased that you had a wonderful stay with us.Please come to Hoteiya again.All the cast are looking forward to seeing you.Hoteiya Reservation Manager Sato

4/10 Poor

Youngmee

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from 支配人 on Jun 24, 2023
Mr. youngmee"Thank you very much for staying with us.""However, I am sorry that your stay was not satisfactory."I am sorry."Why did you feel dissatisfied?"We really need to reflect and improve.Thank you very much for your opinion.Yufuin Hoteiya Sato

10/10 Excellent

Lai Yu

Stayed 1 night in Mar 2023
Response from 支配人 on Jun 8, 2023
Thank you very much for choosing our hotel from among the many inns in Yufuin and for staying with us.On top of that, all of us in the cast are very happy to hear that you had a wonderful stay.Hoteiya is a place where you can feel the nostalgic scent of old Japan and where time flows slowly.If you miss Hoteiya again, please come back home.All the cast are looking forward to seeing you.Hoteiya Reservation Manager Sato

10/10 Excellent

Yuen Ching

Stayed 1 night in May 2023
Response from 支配人 on May 29, 2023
Thank you for staying with us.We hope that your stay this time will remain in your heart as a good memory.We are very happy with the cast.Hoteiya is a representative ryokan in Yufuin where you can feel the nostalgia of Japan and the extraordinary, and has gained the support of many overseas guests.Please come back to Hoteiya again.All the cast are looking forward to seeing you.Hoteiya Sato

10/10 Excellent

INC

Stayed 1 night in May 2023
Response from 還暦さん on May 25, 2023
Thank you very much for this time.We are glad that your stay at Hoteiya was wonderful.We are very happy with all of our employees.Hoteiya is a place where many overseas customers feel the antiquity, nostalgia of Japan,And we will provide warm service.Please come back to Hoteiya again.All the cast are looking forward to seeing you.Hoteiya Sato

10/10 Excellent

hajeong

Stayed 1 night in May 2023
Response from 支配人 on May 25, 2023
Thank you for staying with us.Hoteiya is a place where you can feel the nostalgia of the good old days of Japan, where time flows slowly and at peace.In addition, we offer traditional Japanese kaiseki cuisine, which has been supported by many overseas customers.Please come back to Hoteiya again.All the cast are looking forward to seeing you.Hoteiya Sato

10/10 Excellent

Scottie

Liked: Staff & service, property conditions & facilities
Love it!
Stayed 1 night in May 2023
Response from 支配人 on May 17, 2023
Dear Scottie Hung Thank you for staying with us.All of us in the cast are very happy that your stay at Hoteiya was wonderful.Please come to Hoteiya again.All the cast are looking forward to seeing you.Hoteiya Sato

10/10 Excellent

PICHI

Stayed 1 night in Mar 2023
Response from 支配人 on Apr 28, 2023
Thank you very much for staying with us this time.Thank you very much for refreshing your stay at Hoteiya and for giving us such a valuable evaluation.Please come to Hoteiya again.All the cast are looking forward to seeing you.Hoteiya Sato

10/10 Excellent

KAR IN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from 還暦さん on Apr 28, 2023
Thank you very much for choosing our hotel for your parents' wedding anniversary.We believe that the room you stayed in this time was able to create a very good memory at "Naokawa".Please come to Hoteiya again.All the cast are looking forward to seeing you.From the cast of Hoteiya

10/10 Excellent

hyeri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
추천해요 좋아요
다들 친절하셨고 너무 좋은추억 만들고가요 송영서비스와ㅜ짐 맏아주시는 서비스 너무 좋았고 특히 식당 직원분이 너무 친절하셔서 기분이 좋았어요
Stayed 1 night in Apr 2023
Response from 支配人 on Apr 15, 2023
이번에 숙박해 주셔서 대단히 감사합니다.이번 체재가 훌륭하게 된 것 정말 저희도기뻐요.꼭 다시 유후인 호테이 가게로 돌아가시기 바랍니다.캐스트 일동, 진심으로 기다리고 있습니다.호테이야 사토 사토

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from 支配人 on Apr 3, 2023
Thank you for staying with us.I am very happy that you were satisfied with the splendor of the ryokan, the hot springs, and the food.Please come back to Hoteiya again.All the cast are looking forward to seeing you.