Suite Fourth (43 square meters, non-smoking) | Down comforters, free WiFi
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Reviews of GEMS YUFUIN

2 out of 5
GEMS YUFUIN
Yufuincho Kawakita 2-11 Ekimae Dori, Yufu, Oita Prefecture

Reviews

8.8

Excellent

Rating 10 - Excellent. 10 out of 15 reviews" "
Rating 8 - Good. 2 out of 15 reviews" "
Rating 6 - Okay. 2 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Mei-Chun

Stayed 2 nights in Feb 2024

10/10 Excellent

WAI MAN

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good, ideal for family with good size of room. Clean and very new.
Stayed 1 night in Feb 2024
Response from GEMS YUFUIN on Feb 11, 2024
Thank you for staying with us at GEMS YUFUIN.We would also like to thank you again for taking the time to write a review of our hotel.We look forward to welcoming you again!Thank you very much.

8/10 Good

TERIHA

Liked: Cleanliness, staff & service, property conditions & facilities
おしゃれで複数で利用すると良いと思う。
Stayed 1 night in May 2024
Response from GEMS YUFUIN on May 8, 2024
この度は私共GEMS YUFUINにご宿泊いただき誠にありがとうございます。私共の客室は4名様以上でご利用いただくのに最も適しております。エキストラベッドのご用意になるのは5名様以上での宿泊になりますので、4名様までは備え付けのベッドでお休みいただけるのが特徴でございます。お忙しい中、口コミにご投稿いただきありがとうございます。またのお越しを従業員一同、心よりお待ち申し上げております。

10/10 Excellent

たかあき

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅近な事もあり、想像を遥かに超える立地条件で非常に満足させて頂きました。
Stayed 2 nights in Apr 2024
Response from GEMS YUFUIN on May 8, 2024
過日はご宿泊いただき誠にありがとうございます。私共は由布院駅から徒歩1分の距離にございますので、電車やバスでお越しのお客様には大変便利な立地となっております。お忙しい中、口コミにご投稿いただきありがとうございます。またのお越しを従業員一同、お待ち申し上げております。

6/10 Okay

Taichi

Stayed 1 night in Mar 2024

10/10 Excellent

??

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設が新しく、内装もきれいで室内空間も広く快適だった。２段ベッドになっており上段への梯子がやや不安ではあった。角度をつけた階段にすると良いと思う。 地元の人が行く焼き鳥屋を紹介してもらい、大変美味しかった。
Stayed 1 night in Feb 2024

10/10 Excellent

Hsuchi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務團隊很年輕熱心(有一位臺灣人) 類似民宿，房間很乾淨，有投幣式洗衣機，樓下是一間咖啡BAR，也是旅宿經營的
Stayed 1 night in Feb 2024
Response from GEMS YUFUIN on Feb 15, 2024
Thank you very much for staying with us at GEMS YUFUIN.We would also like to thank you again for your compliments on our staff.We will continue to strive to improve our services.Thank you very much.

10/10 Excellent

Yoo-Beom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from GEMS YUFUIN on Feb 13, 2024
Thank you for staying with us at GEMS YUFUIN.We are very happy to hear that you were satisfied with your stay.Thank you for taking the time to write this review.We look forward to welcoming you again.

10/10 Excellent

chien yi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a wonderful experience trip to Yufuin staying in this nice and comfortable hotel , will stay again here
Stayed 1 night in Feb 2024
Response from GEMS YUFUIN on Feb 13, 2024
Thank you very much for staying with us at GEMS YUFUIN.We are very happy to read that you were satisfied with your stay.We will continue to strive to improve our services.We hope to see you again at GEMS YUFUIN.

4/10 Poor

Chik Pui

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Good point is very close to JR station. But terrible points are, no elevator, need to get heavy luggage upstairs, need to charge 1000 yen if you need to keep luggage there for a couple of hours after check out, hot spring bath available at limited time period , and the smell of the new wood in the room have give a bad day for those who are sensitive to smell, just like those people don’t smoke cannot tolerate smoking room. Think before you try provided the cost of stay is not cheap when compared with other hotels nearby.
Stayed 1 night in Feb 2024
Response from GEMS YUFUIN on Feb 13, 2024
Thank you very much for staying with us at GEMS YUFUIN.Our hotel is only a minute walk from Yufuin Station, so it is very convenient for you.Guests staying at our hotel or using our café can stay until the last minute before departure.However, we apologize for the inconvenience and discomfort caused by the luggage and the smell.Our rooms are located on the 2nd and 3rd floors and there is no elevator.We will do our best to assist you with baggage up.We will continue to strive to improve our service.We hope to see you again at GEMS YUFUIN.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的旅館
地點超好的飯店！出由布院站走沒五分鐘就到了，樓下是咖啡廳🍵，老闆娘&店員小姐都很親切，其中一位店員小姐剛好是台灣人太好了😀溝通無障礙～飯店很新、設備很多、房間夠大、一家四口住豪華四人房～還有澡堂可以泡湯唷！有機會來湯布院一定會想再來住的😀只是小小缺點沒電梯而已
Stayed 1 night in Jan 2024
Response from GEMS YUFUIN on Feb 13, 2024
Thank you very much for staying with us at GEMS YUFUIN.We are very happy to read that you were satisfied with your stay.Our rooms are spacious and ideal for large groups.Our hotel also prides itself on the friendliness of its staff in particular.We will continue to strive to improve our services.We hope to see you again at GEMS YUFUIN!

10/10 Excellent

アキエ

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GEMS YUFUIN on Feb 13, 2024
Thank you very much for staying with us at GEMS YUFUIN.We will continue to strive to improve our service.We hope to see you again at GEMS YUFUIN.