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Reviews of PARKROYAL Yangon

4.5 out of 5
PARKROYAL Yangon
33 Alan Pya Phaya Road, Dagon Township, Yangon

Reviews

8.6

Excellent

Rating 10 - Excellent. 194 out of 426 reviews" "
Rating 8 - Good. 188 out of 426 reviews" "
Rating 6 - Okay. 27 out of 426 reviews" "
Rating 4 - Poor. 10 out of 426 reviews" "
Rating 2 - Terrible. 7 out of 426 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mastercard

Stayed 1 night in Feb 2024
Response from Zar Zar on Mar 11, 2024
Dear Mastercard,Thank you for your patronage of PARKROYAL Yangon and your perfect rating.I am very pleased to note that you enjoyed your stay with us and thank you for giving us the opportunity to be of service to you. My team and I look forward to your next visit, please be so kind to drop me a note whenever you plan your next visit.Simply Yours,Zar Zar Tin Win Front Office Manager

8/10 Good

MORI

Stayed 1 night in Nov 2023
Response from Zar Zar on Feb 5, 2024
Dear Mori,Thank you for your patronage of PARKROYAL Yangon and your kind review and good rating.I am pleased to note that you had enjoyed your stay with us and thank you for giving us the opportunity to be of service to you. I am pleased to know that your appreciation of our product. We constantly enhance our product and services to meet and exceed expectations of our valued guests. My team and I look forward to your next visit, please be so kind to drop me a note whenever you plan your next visit.Simply Yours,Zar Zar Tin Win Front Office Manager

10/10 Excellent

Ratnapala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2023
Response from Zar Zar on Oct 23, 2023
Dear Ratnapala,Thank you for your patronage of PARKROYAL Yangon and your excellent review with perfect rating in Expedia.I am very pleased to note that you enjoyed your stay with us and thank you for giving us the opportunity to be of service to you. I am pleased to know that your appreciation of our product. We constantly enhance our product and services to meet and exceed expectations of our valued guests. The team is much encouraged with your comments and are eagerly looking forward to being of service to you.I look forward to your next visit, please be so kind to drop me a note whenever you plan your next visit.Simply Yours,Zar Zar Tin Win Front Office Manager

8/10 Good

Tan

Stayed 2 nights in Oct 2023
Response from Zar Zar on Oct 24, 2023
Dear Tan,Thank you for your patronage of PARKROYAL Yangon and your kind rating.I am very pleased to note that you enjoyed your stay with us and thank you for giving us the opportunity to be of service to you.I am also pleased to know of your appreciation for our product. We constantly enhance our product with regular preventive maintenance and services with regular training to meet and exceed expectations of our valued guests. Our associates are delighted with your kind comments and look forward to being of service to you again very soon. I look forward to welcoming you back soon, please be so kind to drop me a note whenever you plan next trip. Simply Yours,Zar Zar Tin Win Front Office Manager

10/10 Excellent

Ratnapala

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2023
Response from Zar Zar on Oct 24, 2023
Dear Ratnapala,Thank you for your patronage of PARKROYAL Yangon and your perfect rating and review.I am very pleased to note that you enjoyed your stay with us and thank you for giving us the opportunity to be of service to you.I am also pleased to know of your appreciation for our product. We constantly enhance our product with regular preventive maintenance and services with regular training to meet and exceed expectations of our valued guests. Our associates are delighted with your kind comments and look forward to being of service to you again very soon. I look forward to welcoming you back soon, please be so kind to drop me a note whenever you plan next trip. Simply Yours,Zar Zar Tin Win Front Office Manager

10/10 Excellent

Faisal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's a very convenient location.
Response from Zar Zar on Sep 19, 2023
Dear Faisal,Thank you for your patronage of PARKROYAL Yangon and your fantastic review, perfect rating and recommendation.I am pleased to note that you had enjoyed your stay with us and thank you for giving us the opportunity to be of service to you.I am pleased to know that your appreciation of our product. All areas of our hotel undergo regular scheduled maintenance and upkeep in order to offer our valued guests a comfortable and restful stay.Our location is indeed ideal, being within the Central Business District, offering easy access to several Business, Malls and Tourist attractions. My team and I look forward to welcoming you back soon, please be so kind to drop me a note whenever you plan your next visit.Simply Yours,Zar Zar Tin Win Front Office Manager

10/10 Excellent

Choon Wah

Stayed 1 night in Sep 2023
Response from Zar Zar on Sep 10, 2023
Dear Choon Wah,Thank you for your patronage of PARKROYAL Yangon and for your wonderful recommendation and perfect rating.I am very pleased to note of your wonderful stay with us and thank you for giving us the opportunity to be of service to you. Thank you for your appreciation on our outlets, Si Chuan Dou Hua offers authentic Si Chuan Cuisine, Spice Brasserie our Halal Certified all day dining offers a unique blend of Myanmar and International specialties whilst Shiki Tei, helmed by renowned Chef Tsumura offers authentic Japanese cuisine. Our resident vocalists help our guests enjoy the evening in the Lobby Bar, followed by further performances in SilverMoon.Our rooms are large and spacious, undergo constant upkeep to ensure our discerning guests have a comfortable stay. Our breakfast buffet is sumptuous and has been put together carefully to suit the diverse guest demographics. Our associates are delighted with your kind comments and look forward to being of service to you again very soon.I look forward to you next visit, please be so kind to drop me a note whenever you plan your next stay.Simply Yours,Zar Zar Tin Win Front Office Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will come back again. Mrs Kay & Anna
We initially booked for 24 nights. But my daughter and I planned to go for meditation retreat, so we asked the reception if they allowed us to checkout for 10 days and check back in thereafter. They allowed and agreed to what we requested. Overall all the hotel and restaurant staffs have been very polite and nice to us throughout our stay. We felt very welcome and it's rare to see the whole team with such positive attitude towards their services. Well done and we sincerely thank you to all the staffs at Park Royal Yangon for making our stay memorable. Keep up the good work ❤️☺️
Stayed 6 nights in Jul 2023
Response from Zar Zar on Aug 2, 2023
Dear Mrs. Kay & Ms. Anna,Thank you so much for your patronage of PARKROYAL Yangon and your excellent review and rating.I am very pleased to know that you enjoyed your stay and thank you for giving us the opportunity to be of service to you. It is so encouraging to be known as a hotel offering a memorable experience for our valued guests.Our associates are very much delighted with your kind comments and look forward to being of service to you again very soon.I look forward to your next visit, please be so kind to drop me a note whenever you plan your next visit.Simply Yours,Zar Zar Tin Win Front Office Manager

10/10 Excellent

Ahmad Shah

Stayed 2 nights in May 2023
Response from Zar Zar on Jun 2, 2023
Dear Mr. Shah,Thank you for your patronage of PARKROYAL Yangon and your fantastic rating.I am pleased to know that you enjoyed your stay with us and thank you for giving us the opportunity to be of service to you.I look forward to your next visit, please be so kind to let me know whenever you plan your next trip.Simply Yours,Zar Zar Tin Win Front Office Manager

10/10 Excellent

Nyein Chan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023
Response from Zar Zar on May 5, 2023
Dear Mr. Nyein Chan,Thank you for your patronage of PARKROYAL Yangon and your fantastic ratings.We look forward to your return visit, please be so kind to let me know whenever you plan your next trip.Simply Yours,Zar Zar Tin Win Front Office Manager

10/10 Excellent

La Pyae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs
Response from Khine on Jan 19, 2023
Dear La Pyae,Thank you for your patronage of PARKROYAL Yangon and your kind review and recommendation in Expedia.We are pleased to note that you enjoyed your stay with us and thank you for giving us the opportunity to be of service to you.It is always a pleasure to be known as a Hotel with ”Friendly associates”.We look forward to welcoming you back soon.Simply yours,Khine WahAssistant Front Office Manager

10/10 Excellent

TAPAN KUMAR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Please choose Park Royal Hotel when you visiting Yangon. Affordable price, great services, nice room, nice food etc. You wont regret it.
Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

Narath

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from Aye on Mar 12, 2020
Dear Narath, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely yours, Aye Kyawt Khaing Front Office Manager

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Aye on Feb 9, 2020
Dear Vlaued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely yours, Aye Kyawt Khaing Front Office Manager

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff's service is very good, room is very clean and nice decoration.
Stayed 2 nights in Feb 2020
Response from Aye on Feb 9, 2020
Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely yours, Aye Kyawt Khiang Front Office Manager

8/10 Good

Collin

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2020
Response from Aye on Feb 1, 2020
Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely yours, Aye Kyawt Khaing Front Office Manager

10/10 Excellent

Ramesh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Aye on Jan 27, 2020
Dear Ramesh, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely yours, Aye Kyawt Khaing Front Office Manager

8/10 Good

Michael

Stayed 18 nights in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Food is excellent. Specifically breakfast is very good. They included indian menu.
Stayed 3 nights in Jan 2020
Response from Aye on Jan 21, 2020
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, Aye Kyawt Khaing Front Office Manager

10/10 Excellent

Michael J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasons for returning to this hotel
This was my second stay at the Parkroyal. It is an excellent older hotel which has maintained itself well. The service and comfort are both excellent.
Stayed 3 nights in Jan 2020
Response from Aye on Jan 13, 2020
Dear Michael J, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, Aye Kyawt Khaing Front Office Manager

10/10 Excellent

Val, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was very relaxing and the room was very big.Very comfortable kingsize bed.
Stayed 3 nights in Jan 2020
Response from Aye on Jan 11, 2020
Dear Val, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, Aye Kyawt Khaing Front Office Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A spacious and comfortable room. Breakfast excellent. I loved swimming in the hotel pool.
Stayed 2 nights in Jan 2020
Response from Aye on Jan 11, 2020
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, Aye Kyawt Khaing Front Office Manager

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only was the staff at Park Royal extremely polite and courteous, but I became very ill with a serious poisoning (from eating a yoghurt from a convenient store!!!) and they shown utmost care and professionalism. They organised a doctor, checked regularly on me, and arranged for relevant in-room food too. I would definitely recommend Park Royal and their amicable staff!
Stayed 4 nights in Dec 2019
Response from Aye on Dec 17, 2019
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, Aye Kyawt Khaing Front Office Manager

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Dec 2019
Response from Aye on Dec 11, 2019
Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely yours, Aye Kyawt Khaing Front Office Manager

8/10 Good

Meng hwee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Aye on Dec 11, 2019
Dear Mengt, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely yours, Aye Kyawt Khaing Front Office Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's good hotel .room service is fine . It's location is easy to find
Stayed 2 nights in Nov 2019
Response from Aye on Dec 3, 2019
Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely yours, Aye Kyawt Khaing Front Office Manager

10/10 Excellent

Anshuman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Amazing
Stayed 1 night in Nov 2019
Response from Aye on Nov 30, 2019
Dear Anshuman, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely yours, Aye Kyawt Khaing Front Office Manager

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. My AC didn’t work so well. Restaurants were good
Stayed 2 nights in Nov 2019
Response from Aye on Nov 24, 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely yours, Aye Kyawt Khaing Front Office Manager

10/10 Excellent

Verified traveler

Stayed 3 nights in Nov 2019
Response from Aye on Nov 23, 2019
Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely yours, Aye Kyawt Khaing Front Office Manager

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Aye on Nov 13, 2019
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, Aye Kyawt Khaing Front Office Manager

10/10 Excellent

Monte

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay on the Club floor!
One of our all time best hotel experiences ever! We stayed on the club floor, and it was worth it. The club floor staff was exceptional!
Stayed 6 nights in Oct 2019
Response from Aye on Nov 6, 2019
Dear Monte, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, Aye Kyawt Khaing Front Office Manager

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly , always smiling, beds very comfortable.
Stayed 3 nights in Oct 2019
Response from Aye on Oct 29, 2019
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, Aye Kyawt Khaing Front Office Manager

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Aye on Oct 29, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, Aye Kyawt Khaing Front Office Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Aye on Oct 12, 2019
Dear Valued guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely yours, Aye Kyawt Khaing Front Office Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Aye on Oct 9, 2019
Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely yours, Aye Kyawt Khaing Front Office Manager

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
August 2019
Hospitality is excellent. Good service and safe with security. There prices are a little high on rooms.
Stayed 8 nights in Aug 2019

10/10 Excellent

Vittorio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Aye on Sep 1, 2019
Dear Vittorio, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely yours, Aye Kyawt Khaing Front Office Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Aye on Aug 25, 2019
Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely yours, Aye Kyawt Khaing Front Office Manager

10/10 Excellent

Patrick

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff is friendly and all ammenities is here
Stayed 2 nights in Aug 2019
Response from Aye on Aug 5, 2019
Dear Patrick, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely yours, Aye Kyawt Khaing Front Office Manager

8/10 Good

pw

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Staff were very friendly and helpful. However, for the price it charged, the room was a bit old and can listen noise from other rooms.
Stayed 1 night in Jul 2019
Response from Aye on Jul 25, 2019
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely yours, Aye Kyawt Khaing Front Office Manager

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly. They are kind enough to accommodate me in earlier time
Stayed 1 night in Jul 2019
Response from Aye on Jul 17, 2019
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, Aye Kyawt Khaing Front Office Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from Aye on Jul 9, 2019
Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely yours, Aye Kyawt Khaing Front Office Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Really liked the stay at park royal Yangon , good restaurants and loved the pool & gym
Stayed 2 nights in Jun 2019
Response from Aye on Jun 25, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Yours Aye Kyawt Khaing

8/10 Good

Verified traveler

Stayed 2 nights in May 2019
Response from Aye on Jun 13, 2019
Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely yours, Aye Kyawt Khaing Front Office Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pay up and stay here
We ended up escaping from our "guest house (hostel)" at 3am. We arrived here shortly and booked a room for 3 nights. Best decision of my life. The country has mandatory power outages throughout the day and night. This hotel has a generator so you will have constant a/c through the night. Great concierge, and very relaxing trip.
Stayed 2 nights in May 2019
Response from Aye on Jun 3, 2019
Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely yours, Aye Kyawt Khaing Front Office FManager

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Aye on May 6, 2019
Dear Damian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, Aye Kyawt Khaing Front Office Manager