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Reviews of Yakushima Green Hotel

3 out of 5
Yakushima Green Hotel
788-110, Anbo, Kumagegun, Yakushima, Kagoshima

Reviews

9.0

Wonderful

Rating 10 - Excellent. 64 out of 116 reviews" "
Rating 8 - Good. 41 out of 116 reviews" "
Rating 6 - Okay. 9 out of 116 reviews" "
Rating 4 - Poor. 0 out of 116 reviews" "
Rating 2 - Terrible. 2 out of 116 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
INCREDIBLE ocean view, beautiful garden trail, large two bedroom with tatami space, public bath, free massage chairs. The hotel is not newer, but clean, quiet, good value for the price. Front staff are very nice and helpful.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jason

Liked: Staff & service, property conditions & facilities
Great place to stay close to the airport.
Stayed 2 nights in Dec 2023

10/10 Excellent

Hyrum

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond Legendary Service
Traditional Japanese inns (Ryokan) are known for exceptional service in caring for their guests; from greeting you upon arrival, through preparing the futon while dining, to wishing you well on your journey upon departure. In these respects Yakushima Green Hotel meets all expectations. However, during our family stay the Yakushima Green Hotel staff exceeded all reasonable expectations. Dinner at the hotel was our first experience with a traditional, high class Japanese meal (washoku). The meal was exquisitely prepared and, as my older daughter stated, was such a work of art it seemed a shame to eat it. Although the rest of us relished the experience of trying new things (there were no less than 9 separate dishes) my younger daughter was overwhelmed to the point of tears. After I took her back to the room the staff took the time, despite my poor Japanese language skills, to understand my daughter’s feelings and plan for a much simpler breakfast. 1,500 characters is insufficient to properly express my gratitude to the staff and give a full detail of their efforts to ensure a comfortable stay and an enjoyable experience. For this incredible service the staff at Yakushima Green Hotel have earned the highest praise!
Stayed 1 night in Jul 2023

6/10 Okay

Chor Mei

Traveled with family
Liked: Cleanliness, staff & service
The hotel staff were very nice and helpful. However, the facilities are outdated (especially the bathroom and toilet) that it was inconvenient during the stay.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and very helpful staff, amazing view on the sea and one of the best dinner.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel and staff
Very good and very friendly staff. The room was kept clean. Breakfast was good. Staff was very attentive and engaging. Great location, easy access to the national park and close to the Toppy rocket jetfoil.
Stayed 4 nights in Jan 2020

8/10 Good

Bernard, Palo Alto, CA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful though they don’t speak English. I suggest you have your google translate apps handy. If possible install a Japanese keyboard so that they can give you the answer on your phone. The ocean view in the room is most pleasing. Location of the hotel is about 30 min from the ferry port or 15 min from the airport. If you plan to have a rental car, that should easy. Internet in the room is sporadic, this is the room for improvement. Overall, a pleasant stay.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and modest hotel in the area. Very friendly and warm service from the staff. Hotel is a bit dated but well maintained. Lovely ground overlooking the sea. About 30 min walk from Anbo town and harbour, but you can take a bus to town from the stop near to the hotel.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd highly recommend this hotel for anyone who is planning to Yakushima. Every one of the hotel staff was full of hospitality and had an eye for details.
Stayed 3 nights in Nov 2018

8/10 Good

YI

Liked: Cleanliness, property conditions & facilities, room comfort
The location is very nice. You could see the sea from the hotel. There are a store and restaurant in walking distance. The futon isn’t comfortable for who’s used to soft bed.
Stayed 3 nights in Sep 2018

10/10 Excellent

Anne, Hong Kong

Liked: Staff & service, property conditions & facilities, room comfort
Convenient location and nice view
I stayed in this hotel for 3 days. It takes only 10 minutes drive from this hotel to all the starting points of your hike. This hotel is not far away from restaurants, some of the good restaurants are even within walk-able distance. The onsen is nice especially after the hike to jomon sugi. The stone spa is nice to try too, when compare its price to the stone spa in Hong Kong, it is relatively cheap. The stone spa did help to relax my muscle after the hike. The staffs do not speak English very well but they did their best so we can still communicate without much trouble. Nice sea view from my hotel room. All in all I would recommend this hotel to travelers.
Stayed 3 nights in Mar 2018

10/10 Excellent

Yuko

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
2泊宿泊しました。 ホテル自体は少し古く、中はリノベされているかんじでした。お部屋は広くて、オーシャンビューで、ゆっくり過ごせました。 そして冷蔵庫には麦茶があり、お風呂あがりにも飲むことができ、癒されました。登山の後の大浴場は疲れがとれました。 何よりスタッフの方々がとても親切で、快適に過ごす事ができ、再訪したいと思えるホテルでした。
Stayed 2 nights in Feb 2024

10/10 Excellent

YUKIO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
電子レンジあります。散策できる庭あります。
Stayed 1 night in Feb 2024

10/10 Excellent

TAKETO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフ皆さん、親切で、優しく、とても好感度が高かったです。 部屋から種子島のロケット打ち上げも見えました。
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

MIYUKI

Stayed 4 nights in Feb 2024

8/10 Good

YOICHI, Fukuoka city

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
スタッフの皆さん…みんな親切で気遣いがありがたかったです。
Stayed 1 night in Feb 2024

10/10 Excellent

Masaaki

Traveled with partner
Liked: Property conditions & facilities
スタッフが親切丁寧です。部屋からの眺めも良く、とても静かで、大浴場、レストランへのアクセスも良く考えられたホテルです。駐車場は広くて使い易くて良いと思いました。
Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフが非常に親切。登山届もホテルで預かってくれるし、帰ってきたかきちんとチェックしてくれている。
Stayed 3 nights in Dec 2023

10/10 Excellent

SeungWoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
야쿠시마 3박4일 혼여
12월에 3박4일 있었는데 아주 만족스러웠습니다. 시설이 약간 오래되기는 했지만 깔끔하게 관리되고 있고 호텔 관계자분들이 다들 친절하게 응대해 주셔서 불편함이 없었습니다. 한국어도 번역기를 통해서 응대해 주셔서 편안하게 활동할 수 있었습니다.
Stayed 3 nights in Dec 2023

10/10 Excellent

Miki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方が丁寧に対応していただきました。 部屋も快適でした。
Stayed 1 night in Dec 2023

2/10 Terrible

まさのり

Stayed 1 night in Sep 2023

8/10 Good

Naoya

Stayed 1 night in Jun 2023

10/10 Excellent

nobuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

6/10 Okay

SHUNJI

Liked: Cleanliness, staff & service
Disliked: Amenities

10/10 Excellent

TOMOKO

Stayed 2 nights in Oct 2022

8/10 Good

Tsukamoto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
柔軟に対応していただき過ごし易かったです。
Stayed 3 nights in Oct 2022

10/10 Excellent

Hiroko

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

8/10 Good

MAKO

Stayed 1 night in Sep 2022

10/10 Excellent

Megumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

6/10 Okay

Toshi

Stayed 1 night in May 2022

8/10 Good

Susumu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの気配りが良い
Stayed 7 nights in Mar 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適なホテル
全ての従業員が丁寧に対応してくれて、快適でした。 お料理も美味しかったです。 部屋と大浴場前の冷えた麦茶サービスが良かった。
Stayed 3 nights in Apr 2022

8/10 Good

Kashiwagi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応がとても良かった
Stayed 4 nights in Mar 2022

10/10 Excellent

Masateru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

6/10 Okay

takamoto

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Nov 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Room comfort
チェックイン時に色々と提案して頂き、スムーズに行動する事ができました。お庭を散策したかったのですが、時間的に余裕が無くて残念でした。お部屋は少し古い感じはしましたが、広くてベッドの寝心地が良かったのと、大浴場が綺麗だったので満足でした。 あと、徒歩2〜3分のところに美味しいお寿司屋さんがあったのも良かったです。
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

MIYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

HIRAKU

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2021

10/10 Excellent

ミエ

Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

machiko

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
冷蔵庫の効き目が悪かった。 大浴場があるのはよかった。
Stayed 3 nights in Sep 2021

8/10 Good

kenji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
エレベーターまでの通路が傾斜して歩きにくい。大浴場は広く気持ちよく利用出来ました。
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルに関しては申し分ないです。 とにかく、スタッフの皆様が親切丁寧に対応していただきました。
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
良いホテル！
初の屋久島で利用。 コスパ良し、立地良し。 特にフロントのスタッフさんの対応が非常に良かった。 ただ一つ残念だったのが部屋のエアコンが古いせいか度々異音がし睡眠に支障をきたしたこと。 それ以外は本当に良かったです。
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2021