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Quality Inn & Suites Hanes Mall

2.5 star property
Hotel with free breakfast, a quick walk to Novant Health Forsyth Medical Center

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Quality Inn & Suites Hanes Mall

Seasonal outdoor pool
Lobby
Lobby
Desk, blackout drapes, iron/ironing board, free WiFi
Seasonal outdoor pool

Reviews

7.0 out of 10

Good

Popular amenities

6.6 out of 10
Guest amenities rating.
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
The price is ￥9,537
￥10,776 total
includes taxes & fees
Sep 24 - Sep 25
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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Accessible Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 2 Double Beds, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Single Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior
La Quinta Inn & Suites by Wyndham Winston-Salem
Pool
Breakfast included
Pet friendly
Parking included
7.0 out of 10, Good, (1006)
The price is ￥10,357
￥11,703 total
includes taxes & fees
Oct 13 - Oct 14
La Quinta Inn & Suites by Wyndham Winston-Salem

About the neighborhood

Map
27103, NC, Winston-Salem, 2008 S Hawthorne Rd

What's nearby

  • Novant Health Forsyth Medical Center - 5 min walk
  • Hanes Mall - 10 min walk
  • Wake Forest University Baptist Medical Center - 4 min drive
  • Benton Convention Center - 7 min drive
  • Wake Forest University - 9 min drive

Getting around

  • High Point Station - 26 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 81 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk
  • ‪Texas Roadhouse - ‬17 min walk
  • ‪Golden Corral - ‬19 min walk
  • ‪Dave & Buster's - ‬13 min walk

About this property

Quality Inn & Suites Hanes Mall

Hotel near Novant Health Forsyth Medical Center
Located close to Hanes Mall and Wake Forest University Baptist Medical Center, Quality Inn & Suites Hanes Mall provides free self-serve breakfast, a garden, and a business center. Guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool
  • Free self parking
  • RV/bus/truck parking, 3 meeting rooms, and a reception hall
  • A banquet hall, a vending machine, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 146 rooms include comforts such as air conditioning, as well as amenities like free WiFi.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May 26 to September 04

Property is also known as

Quality Inn Winston Salem
Quality Winston Salem
Winston Salem Quality Inn
Quality Inn Hanes Mall Winston-Salem
Quality Inn Hanes Mall
Quality Hanes Mall Winston-Salem
Quality Hanes Mall
Quality Inn Suites Winston Salem
Quality Inn Suites Hanes Mall
Quality & Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel
Quality Inn & Suites Hanes Mall Winston-Salem
Quality Inn & Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Does Quality Inn & Suites Hanes Mall have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Quality Inn & Suites Hanes Mall?

As of Sep 23, 2024, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Hanes Mall on Sep 24, 2024 start from ￥9,537, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn & Suites Hanes Mall pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Quality Inn & Suites Hanes Mall?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites Hanes Mall?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Quality Inn & Suites Hanes Mall?

Check-out is at 11 AM.

Where is Quality Inn & Suites Hanes Mall located?

Located in the heart of Winston-Salem, this hotel is within a 10-minute walk of Novant Health Forsyth Medical Center and Hanes Mall. Wake Forest University Baptist Medical Center and Truist Stadium are also within 3 mi (5 km).

Quality Inn & Suites Hanes Mall Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 254 out of 1000 reviews" "
Rating 8 - Good. 335 out of 1000 reviews" "
Rating 6 - Okay. 173 out of 1000 reviews" "
Rating 4 - Poor. 110 out of 1000 reviews" "
Rating 2 - Terrible. 128 out of 1000 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Misty, Winston Salem

Disliked: Cleanliness
Stayed 6 nights in Aug 2024

4/10 Poor

Shanice

Stayed 1 night in Aug 2024

6/10 Okay

Elise

Business traveler, Traveled with partner
Liked: Staff & service
It’s about what you expect for what you pay. Musty in the room, door hard to unlock and had to beg for more clean towels. They have a no food rule from breakfast. Like NO removing anything from the breakfast area including the coffee you’re drinking. You can’t grab breakfast to eat on the run.
Stayed 3 nights in Jul 2024

6/10 Okay

Li

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room itself was pretty nice, besides the access to TV and you had to slam the door for it to shut all the way. The hotel was also very close to everything which was really convenient. However, we booked the hotel thinking we would have a pool and gym but both were closed, which was disappointing and the breakfast options were pretty minimal.
Stayed 1 night in Aug 2024

4/10 Poor

Burl

Disliked: Property conditions & facilities
The property was dated and not well lighted. Person at the front desk was not very fluent in English. There was no hot water to shower the next morning. I would not stay at this location again.
Stayed 1 night in Aug 2024

10/10 Excellent

Aniya

Traveled with partner
Liked: Cleanliness, staff & service
Everything was decent for pricing!
Stayed 2 nights in Aug 2024

4/10 Poor

Virginia

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were very professional and helpful but the accommodations were poor including broken bathroom doorknob, electrical outlet taped in place, poor A/C cooling, smelly room, and TV did not work despite following written instructions
Stayed 2 nights in Aug 2024

6/10 Okay

Dustin

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Nathaniel, Ft Myers

Liked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

joyce

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
this property was the worst i ever seen i been try to contact you to talk to some one but its impossible you made it that way i going to try a lawyer and see what i can do to get refund the room did not look like the pictures and i believe you guys new that i have picture and i want to send them to you but you made that impossible also i going put them on the internet and show people what you have don i'll also have a friend on good morning america and i will reach out to them and see if they can show the world about what you do to people, ill keep trying until some one will here me . i try call you and you are impossible to reach. i will never use you again joyce lomax at jazza1149@att.net.
Stayed 4 nights in Jul 2024

6/10 Okay

Zahra

Decent hotel
Stayed 2 nights in Aug 2024

6/10 Okay

Michele

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ac Loud room room smell of smoke informed front desk did as if we wanted another room
Stayed 1 night in Aug 2024

2/10 Terrible

rachel

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The pictures that are advertised is not what you’re walking into.. there was rust and mold in the bathtub and around the toilet, the walls were dirty, finger prints and toothpaste splats all over mirrors . There was an Odor that the bedsheets and towels had as if they were just washed in water. They have the coffee maker inside the bathroom on top of the sink which is very unsanitary. There was many drug addicts in the area doing activities that made me feel unsafe. Staff was not welcoming at all ! I cut my stay short due to this inconvenience. I don’t think this is fair and I feel as you guys should post the accuracy of the hotel we are spending money on. I am highly disappointed and will think twice before booking through Expedia again!
Stayed 2 nights in Aug 2024

4/10 Poor

Matthew

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I will begin by saying that the staff that helped me were EXCEEDINGLY kind to me. Caring, compassionate, professional. The night staff, the morning staff, the maintenance staff -all of them were wonderful people. And all of the cons I am about to list have nothing to do with them. I hope the multiple, dark, large stains on the carpet were chew not blood. But then I hope the dark smears along both sides of the mattress pad were blood not feces (I’m sorry, I’m not making this up). The curtains had LOT of holes. Moths? Cigarettes? Not sure, but there were a lot of them in the mornings. There are tons of burns in the carpet. Burns on the dresser. A circular burn on a bedside table that sure looks like the size of a pipe that got too hot (circular, about a nickel in diameter). There were dark hand prints on the bathroom walls where the fingers had been drug down the walls. Faded but very clear. And multiple. The tv didn’t work. They provided instructions which helped, but I needed a passcode they didn’t provide. I was there for my 40 year old wife’s failed cancer surgery, so I didn’t have the time, energy or heart to bring this up to the staff over the two nights I was there. I was too mentally and emotionally blitzed to care the first night, but it was so un-ignorable the second night. I checked out early because my wife was sent home early, but I don’t think I would’ve stayed anyway. But 1 last time -I cannot emphasize enough how kind the staff was to me.
Stayed 3 nights in Jul 2024

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was terrible. As soon as we walked in the room we noticed the big stains on the floor. The bed sheets and skirts around the bed were dirty. Looked like boogers. Tv didn’t work, door didn’t close properly. Roache’s, sketchy people walking around, we felt very unsafe. Very dirty grounds. The ratings and pictures were completely false.
Stayed 2 nights in Jul 2024

6/10 Okay

Abigail

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
They said they couldn't provide more towels for pool 😒
Stayed 3 nights in Jul 2024

10/10 Excellent

Natalie

Stayed 1 night in Jul 2024

2/10 Terrible

Lee

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a handicap room that they told me there were none and had to go to 2nd floor.I booked the room due to being at hospital at 6:45 appontment I asked for a 5 o clock wake up and did not get it I had prepaid for my room on the 11th and thhey had me put up a $100 deposit which I have not seen a dime of this was one of the worst motel expreiances I hAVE EVER HAD WILL NEVER BOOK THERE AGIN EVEN THOUGH i HAVE MANY APPONTMENTS AT THE CANCER CENTER
Stayed 1 night in Jul 2024

10/10 Excellent

Shinho

Liked: Cleanliness
Stayed 1 night in Jul 2024

4/10 Poor

Joe

Traveled with family
Disliked: Amenities, property conditions & facilities
No water pressure shower sucked
Stayed 3 nights in Jul 2024

10/10 Excellent

Shonte

Stayed 2 nights in May 2024

10/10 Excellent

Dario, Costa Mesa

Stayed 1 night in Jul 2024

6/10 Okay

Hephziba

Liked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Michellie

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I arrived at the hotel and it was disgusting. It smelled horribly of smoke that someone tried to cover up One room, when the AC unit was turned on, smelled like death. Something dripped from the ceiling onto the head. There was green mold on the tiles in the bathroom. The carpets were extremely worn and not vacuumed. Hair on the sheets, pillowcases smelled terrible on all pillows. Tried to make a complaint when leaving property but waited at front desk and no one came.
Stayed 1 night in Jun 2024

10/10 Excellent

Timothy

Stayed 1 night in Jun 2024