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Reviews of Collective Hill Country Retreat

3.5 out of 5
Collective Hill Country Retreat
7431 Fulton Ranch Rd, Wimberley, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 21 reviews" "
Rating 8 - Good. 4 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 2 out of 21 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Cullen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place to stay with great staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Krishnaveni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful and calm retreat from busywork
Stayed 1 night in Mar 2024

10/10 Excellent

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Despite the cold night (2 degré Celsius!), we were quite confortable and had a fantastic time. Staff is very dedicated, the location is gorgeous. Strongly recommended.
Stayed 1 night in Feb 2024

10/10 Excellent

Yekaterina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, service and food! Great lodging and beautiful views
Stayed 1 night in Feb 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Emily

Stayed 1 night in Apr 2023

8/10 Good

Renee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Glamping was a wonderful adventure! The facilities were very nice and the views were outstanding. The staff was extremely helpful. Wimberley is a lovely town to shop, eat and visit.
Stayed 1 night in Apr 2023

6/10 Okay

Seongjin

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No more BBQ boxes. Heating system was not strong enough for the cold weather. Most compliment services are all downgraded.
Stayed 2 nights in Mar 2023

8/10 Good

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place with very friendly and helpful staff. Dining options are pretty expensive so we drove into town instead. There were a few times when the concierge shuttle was either running behind or wasn't available to shuttle us to our room at the bottom of the hill. Wasn't a huge deal and we enjoyed the walk instead but it would have difficult to carry anything with us if we had needed to.
Stayed 1 night in May 2022

10/10 Excellent

Chirag

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 2 nights in Apr 2022
Response from Christopher Malcaus, Assistant General Manager on Apr 14, 2022
Hello, Chirag. Thank you for your complimentary review. We hope that you revisit for another experiential stay. All my best, Christopher Malcaus, Assistant General Manager

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, relaxing, perfect
Stayed 3 nights in Apr 2022
Response from Christopher Malcaus, Assistant General Manager on Apr 12, 2022
Hello, Nicole. Thank you for your thoughts on your recent stay. We are grateful that you chose to have your experiential visit with Collective Hill Country and hope to host you again soon. All my best, Christopher Malcaus, Assistant General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

TISHA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Loved the concept!!! The tents were beautiful and the staff were nice. Unfortunately, a variety of activities/amenities were not available during our stay. We were sent an email listing what was included in the resort fee-keepsake bandana, cooked to order breakfast, etc. We didn’t receive any of that, nor were we notified before our stay that it wouldn’t be available. We also weren’t told that we wouldn’t be getting the cheese with the branding or green juice with yoga. To be fair, we received a continental basket with pastries but that’s just not our thing. We planned our vacation around what was listed on the website and if they were not available to provide everything we should have been notified. One of the staff members even apologized for the lack of communication and amenities during our stay. They even started a promotion for the month of October due to the reduction of amenities. To make matters worse, customer service refused to respond to my emails and gave me the run around win regards to my phone calls. I had to call 3 times to finally come to a resolution. Again, beautiful grounds/tent, but I just really felt like they took advantage by charging me the same amount of money, and offering less than what’s listed on the website without notification.
Stayed 2 nights in Sep 2021
Response from Collective Retreats team on Oct 12, 2021
Dear Tisha, We apologize that your stay wasn't as expected. Rest assured we will address all points, you mentioned, with our team. We hope to see you again.

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a mini vacation. Staff is friendly and the view is amazing
Stayed 1 night in Nov 2020
Response from Collective Retreats team on Nov 24, 2020
Dear guest, Thank you for your positive feedback. We are glad to learn that you have had a great time and that our team was able to contribute to the success of your mini-vacation. We hope to see you again soon.

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2020
Response from Collective Retreats team on Sep 17, 2020
Dear valued guest, Thank you for the perfect review. We are ecstatic to learn you have enjoyed your stay and are looking forward to seeing you again.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Little Romantic Getaway
What a wonderfully unique experience. We have never been clamping, and it was truly a unique experience. The location was nice and secluded, the staff was exceptional and the rooms were to die for. I almost forgot we were in a tent with all the luxuries that were provided to us. We had a restroom with a shower, they even provided shampoo & conditioner. Not to mention each tent had it's own fan and heater if needed. At night they provided s'mores by the campfire and free breakfast in the main tent. Would definitely visit again.
Stayed 1 night in May 2019

6/10 Okay

Kathleen

Liked: Staff & service, property conditions & facilities
Disappointing....
I had to say overall, I was disappointed with my stay. The tent was nice but close to other tents. Also, I was not given a choice of a tent with a view - I didn’t know this was a choice. Apparently, the only ones with a view are If I had known there was a view, I would have even paid a premium price for it. The other thing that really aggravated me was I asked for a king size bed. I got a tent with two twin beds shoved together. This was really upsetting because this was supposed to be a romantic trip, and I’m dealing with pushing two beds back together over and over and to sleep next to my fiancé, I had to lay in the crack. This last one is really nitpicky, but when you’re paying close to $400 for a night in a tent, you expect more. When I went to make coffee, there was no creamer. When they brought the ingredients to make s’mores in the stove, the jar was dirty and there was old chocolate inside the jar. I just expected more. The staff, however, was great. They helped me make a reservation for a massage at the last minute, which was great.
Stayed 1 night in Mar 2019

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NATURAL BEAUTY
We stayed for our Anniversary in June and it was warm, but we would stay again in the Fall to visit the natural beauty of the Texas Hill Country.
Stayed 1 night in Jun 2018

10/10 Excellent

Shaokang

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Decorations is unique, the safari camping setting is cool
Stayed 1 night in Mar 2024

2/10 Terrible

Katerin

Disliked: Amenities
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great glamping
Great location with super friendly and helpful staff. Looking forward to staying at another of their locations in the future.
Stayed 1 night in Oct 2018