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Reviews of Luxury Family Chalet, Nicklaus North Golf Course, Mountain View, Hot Tub & Garage

Luxury Family Chalet, Nicklaus North Golf Course, Mountain View, Hot Tub & Garage
Whistler, B.C

Reviews

9.6

Exceptional

Rating 10 - Excellent. 18 out of 22 reviews" "
Rating 8 - Good. 3 out of 22 reviews" "
Rating 6 - Okay. 0 out of 22 reviews" "
Rating 4 - Poor. 1 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

9.6/10

Cleanliness

Reviews

10/10 Excellent

Andrea M.

Liked: Cleanliness
Great First Time in Whistler
Such a great space for my groups stay in Whistler. The location was great. Not to mention the beautiful backyard with a stunning view and hot tub! The house was clean and check in and out was great! Would recommend go anyone with a larger group who needs accommodations in Whistler.
Stayed 3 nights in Mar 2024
Response from VrboOwner on Apr 8, 2024
Thank you so much for the great review Andrea. I'm so pleased you enjoyed the property and your time here. All the best, Debbie

8/10 Good

Keith & Stephanie R., Camano Island, WA

Liked: Cleanliness
Wonderful Whistler Weekend
This home is lovely and was in a beautiful location for our annual family ski trip. The common areas are a spacious, open design and easily accommodate a group of different ages with good seating and dining spaces. It was great to have enough bathrooms with showers and/or tubs for everyone. All in all a great property. Would recommend.
Stayed 5 nights in Jan 2023
Response from VrboOwner on Jul 13, 2023
Rob, We appreciate you taking the time to write us a review and recommend this property. Happy to hear you had enough space for your family, we agree having plenty of bathrooms is key for a large group! Best regards, Lucy

4/10 Poor

Jim M.

Disliked: Cleanliness
Big price! But house not ready for our arrival.
This was to be a big occasion for us, so we were willing to pay the substantial price, for which we expected a first-class experience. But the house was nowhere near ready. On arrival, the driveway was sheer ice. The excuse was made that it had been bad weather, but Whistler Breaks (WB) had had 6 hours to make the place ready for us and had done nothing. We are from Ottawa and know how to deal with winter driveways: it's not rocket science. This was beyond unacceptable. On top of that, there was no salt, de-icer, sand, or even a metal shovel in the house. I texted WB, who responded very quickly, delivering salt and sand, with which we made the drive passable. The next issue we discovered was that the kitchen sink backed up and the garburator did not work. Right after that, it became apparent that the clothes washer did not work. I texted WB, who once again responded very quickly, sending tradesmen who fixed the clogged washer and the garburator/sink problem. Once again, these problems could and should have been fixed before our arrival. Other than the driveway and sink/garburator, we found the cleanliness of the house OK. With respect to the house itself, it met our expectations, except for the size of the garage. Our two cars were not exceptionally long (a Toyota Camry and a Subaru Outback), but the Camry had to be parked carefully to ensure there enough room to open and unload the trunk with the garage door closed, while to accommodate the outback we had to move the racks at the back of the garage out of the way. The garage entries are also quite narrow, which posed a problem at one entry because of a large mound of ice partially blocking the entry (eventually removed with a metal shovel we had with us). Some minor comments: 1) There was very little room for our groceries; 2) The Welcome Package was nice, but some of the contents were stale and were past the Best Before dates on the packages; 3) the bathroom tissue was of very low quality. Having paid a top price for our 5 days, we expected a first-class facility and service. With respect to the driveway, washer and sink/garburator issues, it was nowhere near first class. Debbie from WB always responded promptly and effectively to the problems we identified, but the real concern is that all of these should have been fixed before we arrived. Given all of the above, we really feel that we were overcharged for what we got, and that we should be reimbursed by at least $1000 CAD.
Stayed 5 nights in Dec 2022
Response from VrboOwner on Jul 13, 2023
Thank you for your review. As per our conversation, Whistler had freezing rain just prior to your arrival which is very unusual for Whistler. Unfortunately the previous guests had used up all the salts and as we explained there was no salts left anywhere in Whistler (everywhere had sold out). My kind neighbour was happy to loan me 2 bags which we dropped off to you the evening you arrived. We also brought round some sand the next morning and you replied saying it was much better. Unfortunately appliances do go wrong from time to time. You messaged me at 8pm saying the washer had stopped mid cycle and that the sink was backing up (garburator issue). I had someone come round at 8am the next morning to fix both. Unfortunately I cannot predict when things like this will go wrong and both were working prior to your arrival. I am pleased we were able to fix them pretty much straight away. Thank you for the note on the size of the double car garage, I haven’t had any one mention issues with parking before as there is ample space on the driveway to park additional vehicles. I am thankful that I have had many lovely guests stay this season and look forward to welcoming many more. Best regards, Debbie

10/10 Excellent

Bill C.

Liked: Cleanliness
Wonderful Whistler Getaway
Fabulous
Stayed 15 nights in Aug 2022
Response from VrboOwner on Jul 13, 2023
Bill, Great to hear you enjoyed your stay! Thanks

10/10 Excellent

nirmit a., Regina

Liked: Cleanliness
Peaceful and nice experience
Amazing experience, better than what we expect
Stayed 4 nights in Jul 2022
Response from VrboOwner on Jul 13, 2023
Thank you Nirmit, I'm so pleased you enjoyed your time here. All the best, Debbie

10/10 Excellent

Yoshi I.

Liked: Cleanliness
An amazing relaxing stay
We had a relaxing time at this beautiful spacious home. There were four families but there was plenty of space for each family. The interior was very cozy and clean. The hot tub was ready to soak in with an amazing view of the golf course. We would definitely stay again.
Stayed 5 nights in Jul 2022
Response from VrboOwner on Jul 13, 2023
Yoshi, Great to hear you enjoyed a relaxing time in Whistler making memories. We look forward to welcoming you back in the future. Thanks Lucy

10/10 Excellent

Michael A.

Liked: Cleanliness
Top notch
Our group has been renting in Whistler bi-annually for 10 years now, and this is the best property to date. Everything you need and quiet get away location. Thanks Debbie for making everything so easy. We will be back!
Stayed 4 nights in May 2022
Response from VrboOwner on Jul 13, 2023
Michael, We are very happy to hear that you enjoyed your stay with us! Looking forward to welcoming you again next time. All the best, Debbie

10/10 Excellent

Deborah B.

Liked: Cleanliness
Great home and location
Beautiful home. Lots of room for 8 adults. Large well stocked kitchen. Close drive to skiing and grocery stores.
Stayed 8 nights in Mar 2022
Response from VrboOwner on Jul 13, 2023
Thank you Deborah, I'm pleased you enjoyed your time here. Best regards, Debbie

10/10 Excellent

Randy S.

Liked: Cleanliness
Perfect winter stay!
This was a great property for a family stay. Our children and grandchildren loved all the space. We would recommend this property to our friends and family.
Stayed 4 nights in Jan 2022
Response from VrboOwner on Jul 13, 2023
Randy, We are so happy you were able to make memories with your children and grandchildren. Glad to hear you loved the space! All the Best, Debbie

8/10 Good

robert h., Bainbridge Island

Liked: Cleanliness
Great neighborhood. The house is spacious in group living areas. Bedrooms a bit cramped.
We loved the location and amenities. My only criticism is 2 guest bedrooms were small and cramped. Our host was wonderful and very helpful
Stayed 4 nights in Jan 2022
Response from VrboOwner on Jul 13, 2023
Robert, Thank you for your review glad to hear you enjoyed the central location and amenities. It was our pleasure to be your host. All the best, Debbie

10/10 Excellent

michael o.

Liked: Cleanliness
Excellent Getaway Cabin
Very happy with the quality of this property. Very functional for a larger group - we had 8 adults for a golf trip. Lots of space and very comfortable.
Stayed 3 nights in Sep 2021
Response from VrboOwner on Jul 13, 2023
Thank you Michael, I'm pleased you enjoyed the property. Best regards, Debbie

10/10 Excellent

Sarah M.

Liked: Cleanliness
Beautiful House....
We stayed as a family at this property and there was more than enough room for everyone! It was great! When we arrived, we were so pleased that everyone had a wonderful room and private bathroom... Kids were so excited for the bunk room, but unfortunately non of the electronics worked in that room - we spent some time trying to figure it out, but realized it just wasn't going to work... The kitchen is beautiful in the photos, but unfortunately, the oven in the main stove was broken and the wine fridge was not working properly. The garburator was full of plastic and glass so we shop vac'ed that out...A lot of the stuff in the kitchen is very used - it needs an update/refresh... We needed to call to get the chemicals re-done in the hot tube, but that was handled very responsively, however it would have been nice to not be on top of these things ourselves... The house is lovely, but most of the electronics do not work...the lights outside on the trees do not work. There is no question in its prime the house was LOVELY! All in all we enjoyed our stay. I guess we just assumed at top dollar, the house would have been in better shape overall...It has been rented a lot and people have been hard on it...The location and the view are amazing...Just be careful of bad golfers as we had a few balls come our way! :)
Stayed 4 nights in Aug 2021
Response from VrboOwner on Jul 13, 2023
Thank you Sarah for taking the time to write your review - I realise you had a few issues during your stay so I appreciate your patience with that. However as mentioned we would have arranged for someone to come straight out to look at the garburator, but you asked that that be done when you left. I'm glad however that you managed to extract whatever was in there! We called someone out regarding the main oven (luckily we have 2 in there), however it was found to be working perfectly so I'm not sure what happened there. Also the wine cooler was also working (the dial needed turning and the light was left on ... just a button at the bottom) but it possibly isn't as effective as some people would like, so we will look into that. The Christmas lights on the trees out the front have now been removed (thank you for telling me) and we have repaired the main Christmas lights on the house so they now light up which is nice. I am not sure what you a referring to when you say the electronics in the house. The only thing I can think of is the Nintendo which is in the bunk room, but we had all the items for this removed (apart from the wall mounted box) as it was causing too many issues with guests trying to work it out (hence the reason we not advertise having a Nintendo). Yes this is much more of a traditional Whistler Chalet, but I feel it is priced accordingly and not in the same price packets as some of the new homes that sleep the same amount of guests. However, overall it sounds like you had a great time and again thank you for the feedback and the 5* rating. All the best, Debbie

10/10 Excellent

Felicity T.

Liked: Cleanliness
The house was beautiful, comfortable and very clean and loved the air conditioning
Our impression was amazing - we highly recommend this home to other families. The hot tub was a big hit - the view of the golf course could have been a little better as the trees and bush have grown a bit wild. Bring your repellant as the mosquitoes were hungry. We would go back again and again. It was quiet and the grounds and club house were spotlessly clean and tidy.
Stayed 10 nights in Jul 2021

10/10 Excellent

Dennis S.

Liked: Cleanliness
Golf trip
This was a beautiful house. 7 friends and I stayed for 4 nights and it was an excellent place to be. All the things that mattered to us got checked off our list. Spacious house with lots of bedrooms and everyone had their bathroom. The kitchen was great with all the supplies you need. We cooked dinner every night like we were at home. BBQ worked great too. Lots of room for everyone to sit around and hang out together. Outside the hot tub was great. Lots of wildlife. We left the door open too long and a cat made itself home for a while hahaha. Racoons, chipmunks and even a black bear strolled right through! Perfect location as it was only minutes to the village and to the golf courses but zero traffic in the neighborhood, huge driveway and the garage was big too. Perfect as we drove up and had 4 cars there. Was definitely worth the cost.
Stayed 4 nights in Jul 2021
Response from VrboOwner on Jul 13, 2023
Thank you so much Dennis for the wonderful review! It sounds like you had an amazing trip and I am so pleased to hear you loved everything about the property. Seeing all the wildlife is a real treat too so I'm glad you got to experience that. Thanks for being great guests and I hope you'll be back on your next golfing trip. All the best, Debbie

10/10 Excellent

doug d.

Liked: Cleanliness
Great property. We would definitely stay again.
👍
Stayed 4 nights in May 2021
Response from VrboOwner on Jul 13, 2023
Thank you Doug, I'm pleased you enjoyed your time here. All the best, Debbie

10/10 Excellent

dougray s.

Liked: Cleanliness
Great house
Had a fantastic time.amazing house!
Stayed 15 nights in Jan 2021
Response from VrboOwner on Jul 13, 2023
Thank you Dougray, I'm so pleased you enjoyed your time here in our Nicklaus North Chalet. Thanks for being great guests! All the best, Debbie

8/10 Good

John S.

Liked: Cleanliness
Very enjoyable
My family really enjoyed the house along with the games and hot tub. Very clean with lots of room.
Stayed 7 nights in Dec 2020
Response from VrboOwner on Jul 13, 2023
Thank you John, I'm so pleased you enjoyed the property and your time here. All the best, Debbie

10/10 Excellent

Meilei L.

Liked: Cleanliness
Family Comfort with plenty of room
Great spacious house, plenty of room for everyone. Debbie was great! Answered all questions right away and very helpful. We were a family of 11 with 5 teenagers! Would rent again from her!
Stayed 3 nights in Jul 2020
Response from VrboOwner on Jul 13, 2023
Thank you Meilei, I'm so pleased you enjoyed your time here and thank you too for being such great guests. I hope you'll be back for a visit some time soon. Best regards, Debbie

10/10 Excellent

Caylee S.

Liked: Cleanliness
Would definitely book again
We stayed for a work retreat get away and absolutely loved our stay here. Very clean, and plenty of room for everyone to comfortably enjoy our stay.
Stayed 4 nights in Sep 2020
Response from VrboOwner on Jul 13, 2023
Thank you Caylee, I'm so pleased you enjoyed your time here. Thanks too for being great guests. All the best, Debbie

10/10 Excellent

Sarah M.

Liked: Cleanliness
Wonderful week!
Great stay! Bigger place than it looked in the picture. Had a fabulous week.
Stayed 4 nights in Aug 2020

10/10 Excellent

Emma M., Vancouver

Liked: Cleanliness
Family getaway
A beautiful and spacious property in a lovely location. Our family would definitely recommend this house.
Stayed 4 nights in Jul 2020
Response from VrboOwner on Jul 13, 2023
Thank you Emma, I'm so pleased you enjoyed your stay at our Beautiful Nicklaus North Home. Thanks for being great guests and I hope to see you back when you next visit. All the best, Debbie

10/10 Excellent

Jenny P.

Liked: Cleanliness
Family Weekend Away
Nicklaus North is a fantastic property for a large family group. We stayed with 8 adults and 4 kids and never felt cramped. Every bedroom having its own ensuite bathroom made the place feel very spacious. Great shared living space for group hangouts around the fireplace, and 2 large dining areas which allowed for the adults to eat dinner in peace while the kids ate at their own table across the room! We loved the location for accessing mountain biking trails right from our door (for the more avid bikers in the group) as well as an easy walk or bike into the village all along pathways away from the highway which was perfect for the kids. Property management was great with communication and available as needed. I would recommend this property and stay again.
Stayed 3 nights in Jun 2020
Response from VrboOwner on Jul 13, 2023
Thank you so much Jenny for taking the time to write such a glowing review. It sounds like you really made the most of the fantastic location! Thanks also for being such great guests and I hope you'll return on your next visit. All the best, Debbie