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American Inn & Suites Waterford
3.0 star property

Inn in Waterford with a sauna and a 24-hour business center

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for American Inn & Suites Waterford

Lobby
Reception
Banquet hall
Standard 1 King Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby sitting area

Reviews

6.2 out of 10

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
The price is ￥9,257
￥9,812 total
includes taxes & fees
Sep 24 - Sep 25
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Room options

Available filters for rooms
Showing 3 of 4 rooms

View all photos for Standard King Non Smoking Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Standard King Non Smoking Accessible

Highlights

Air conditioning
LCD TV
Hair dryer
Jetted bathtub
Private bathroom
Coffee/tea maker
Cable channels
Laptop workspace
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 2 Queen Beds Non Smoking Accessible

Highlights

Air conditioning
LCD TV
Hair dryer
Jetted bathtub
Private bathroom
Coffee/tea maker
Cable channels
Laptop workspace
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard 1 King Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 1 King Non Smoking

Highlights

Air conditioning
LCD TV
Hair dryer
Jetted bathtub
Private bathroom
Coffee/tea maker
Cable channels
Laptop workspace
  • Sleeps 2
  • 1 King Bed

Similar properties

Standard Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel
Breakfast included
Parking included
Free WiFi
Air conditioning
8.8 out of 10, Excellent, (843)
The price is ￥13,953
￥15,069 total
includes taxes & fees
Sep 29 - Sep 30
Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel

About the neighborhood

Map
48327, MI, Waterford, 7076 Highland Rd

What's nearby

  • Pontiac Lake State Recreation Area - 3 min drive
  • Alpine Valley Ski Area - 8 min drive
  • Great Lakes Crossing Outlets - 16 min drive
  • Pine Knob Ski Resort - 16 min drive
  • Pine Knob Music Theatre - 19 min drive

Getting around

  • Pontiac Station - 12 min drive
  • Pontiac, MI (PTK-Oakland County Intl.) - 1 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Jimmy John's - ‬3 min drive
  • ‪Leo's Coney Island - ‬3 min drive
  • ‪Jimmy John's - ‬3 min drive
  • ‪Applebee's Grill + Bar - ‬3 min drive

About this property

American Inn & Suites Waterford

Inn in the business district
A grocery/convenience store, dry cleaning/laundry services, and a 24-hour business center are just a few of the amenities provided at American Inn & Suites Waterford. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a snack bar/deli.
Other perks include:
  • An indoor pool and an outdoor pool
  • Free self parking
  • RV/bus/truck parking, ATM/banking services, and a vending machine
  • An elevator, a 24-hour front desk, and a ballroom
Room features
All 111 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi.
Extra amenities include:
  • Bathrooms with jetted tubs and free toiletries
  • LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Raised toilet seat (21 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Inn Hotel Waterford
Comfort Inn Waterford
Waterford Comfort Inn
Comfort Inn Waterford Hotel Waterford
Quality Inn Waterford
Quality Waterford
Quality Inn Suites
American & Suites Waterford
American Inn Suites Waterford
American Inn & Suites Waterford Inn
American Inn & Suites Waterford Waterford
American Inn & Suites Waterford Inn Waterford

Frequently asked questions

Does American Inn & Suites Waterford have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at American Inn & Suites Waterford?

As of Sep 23, 2024, prices found for a 1-night stay for 2 adults at American Inn & Suites Waterford on Sep 24, 2024 start from ￥9,257, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is American Inn & Suites Waterford pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 30 per pet, per stay. Service animals are exempt from fees.

How much is parking at American Inn & Suites Waterford?

Self parking is free at this property.

What time is check-in at American Inn & Suites Waterford?

Check-in start time: 3 PM; Check-in end time: 4:30 AM.

What time is check-out at American Inn & Suites Waterford?

Check-out is at 11 AM.

Where is American Inn & Suites Waterford located?

Situated near the airport, this inn is within 2 mi (3 km) of Pontiac Lake State Recreation Area, Huron River, and Pontiac Lake Dog Park. Union Lake and Waterford Oaks Waterpark are also within 6 mi (10 km).

American Inn & Suites Waterford Reviews

Reviews

6.2
Rating 10 - Excellent. 169 out of 885 reviews" "
Rating 8 - Good. 222 out of 885 reviews" "
Rating 6 - Okay. 162 out of 885 reviews" "
Rating 4 - Poor. 140 out of 885 reviews" "
Rating 2 - Terrible. 192 out of 885 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

5.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Traci

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine didn’t spend a lot of time in hotel
Stayed 2 nights in Sep 2024

2/10 Terrible

Chelsie

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pretty average, although wasn’t helpful when requesting a refund. The rooms were poorly maintained. Very dirty, there was what looked like blood on the floor near ice machine, mold in the mini fridge, dirt, dander and other unknown substances on the still plastic wrapped box spring of the bed, clearly not vacuumed floors, the a.c. was caked in dirt and dust, there was multiple stains on carpet, there was what I think was mold in the shower corners and stains and hair on the sheets. Also, there was wetness in the entry way of the room into the bathroom and after taking a shower a member of staff told us that our shower was leaking into the pool which was under us. Not to mention, the website says it’s a non smoking hotel well the whole place reeked of cigarette and weed smoke smell. They do allow pets, as stated on the website as well but the hallways have a rancid urine smell. There were unsupervised children riding bikes in the hallway late at night past midnight. Also there were no fire alarms in our rooms one of our rooms didn’t have one, and the other had a gutted fire alarm (no electronics just the outside casing of it) and the bathroom vent fan was busted up. I guess there’s not much good to say about this place. The property owners best bet would probably be to demo it and start over, in need of some serious TLC.
Stayed 2 nights in Sep 2024

4/10 Poor

Mike

Liked: Staff & service
Disliked: Cleanliness
This place was poorly maintained and had a bad smell emanating from it at the entrance way.
Stayed 1 night in Sep 2024

6/10 Okay

Kristen

Traveled with family and small children
The room smelled like peed and the shower sucked. Could hear all the conversations that were outside.
Stayed 1 night in Sep 2024

4/10 Poor

eugene

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I've stayed at this location many times including before they changed owners. This motel is on the southeast side of the state and I live on the northwest side. it's convenient for for visiting friends, relatives, and doing business. However, this time the room was filthy, it didn't have coffee cups, the walls have splatter & paint, it smelled terrible, and there were many flies. It was definitely substandard to previous visits.
Stayed 1 night in Sep 2024

2/10 Terrible

Tammi

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotels elevator smelled like someone had urinated in it. The stairs had carpet that was disgusting. The chair in our room had stains all overr it. It was gross. Dude at counter would only give us another room on the 2nd floor and we werent happy with that. He finally found us a room that cost us $30 more than we paid. This room was much cleaner but the air conditioner fan didnt work. I was so disappointed.
Stayed 1 night in Sep 2024

6/10 Okay

Ken

Traveled with pets, Solo traveler
Liked: Staff & service
No coffee available at anytime. Trash on entry was overflowing. Staff did the best they could
Stayed 3 nights in Sep 2024

6/10 Okay

Gregory

Business traveler
Not very clean. Still waiting for my refund.
Stayed 3 nights in Sep 2024

4/10 Poor

Julie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In need of drastic remodeling, TV kept saying no access, so couldn’t watch. Several hallways confusing. Used for Pine Knob concert but lots of winding, dark roads on way back. Poor experience overall.
Stayed 1 night in Sep 2024

4/10 Poor

Amy

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
So many homeless hanging around! This place needs some major updates! I felt like I was in a homeless hotel. When we left there was a woman sitting outside our door.
Stayed 1 night in Sep 2024

4/10 Poor

Lovely

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room had old worn out furniture, the smoke detector was dangling from the ceiling, the light in the bathroom would not turn off, the bedside lamp would not stay on, the refrigerator hadn’t even been shimmed to be solid it was wobbly. The mattress was hard and had a very thin pad on it. I could see through the sheet and see the pattern of fabric on the mattress. The blanket was barely thicker than the sheet. And the climate control unit was dirt and barely adequate.
Stayed 1 night in Sep 2024

2/10 Terrible

Susan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is the 2nd worsr hotel we have ever stayed in. Filthy. Everything is broken and old. Disgusting.
Stayed 1 night in Sep 2024

4/10 Poor

Linda, Jacksonville

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Property is rundown and sketchy. Got on elevator with man wearing ankle monitor.
Stayed 4 nights in Sep 2024

6/10 Okay

Paul

Property is in need to a major overhaul. Replace broken fixtures. New paint. Repairs to the cable tv.
Stayed 3 nights in Sep 2024

8/10 Good

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a decent stay with this hotel
Stayed 1 night in Sep 2024

6/10 Okay

Brian

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Close to most everything one would need
Stayed 1 night in Sep 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Gina

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This property was so gross! The whole place was disgusting!! Don't stay here!
Stayed 1 night in Aug 2024

2/10 Terrible

Barbara

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs a lot of work. Stained bedspread, no towels or soap in the bathroom. Pool was not functioning. Mattress on the ground in back parking lot. Lots of weed consumption going on there.
Stayed 1 night in Sep 2024

4/10 Poor

Van

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2024

4/10 Poor

Joset

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We pulled in to an old camper parked in the lot with many unsavory people around along with a dirty mattress on the grass & people loitering around. The room lacked any soap, shampoo, and the rug was so filthy my grandchild's feet were black after walking around there. We woke up very itchy after sleeping in the bed. We ended up leaaving a day early because of the state of the whole place. We did not feel safe there. I would recommend never staying there.
Stayed 2 nights in Aug 2024

2/10 Terrible

Sindi

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
First of all the room was very hot it took hours to cool it off and the tv would lose its connection after about two minutes over and over again the receptionist said it was because of a storm 3 days earlier also the bathtub was filthy the elevator was ancient that’s about it. Won’t go there again.
Stayed 1 night in Aug 2024

4/10 Poor

Sherri

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The girl who checked us in was great, after that it was all down hill. The entire place was grungy. The pool was DISGUSTING!!! There were bandages and medicinal patches floating around in the green water, and wet cloth couches for deck seating. The walls are so thin we could hear everything that went on throughout the hotel. When I checked in I made a point to say that I would need a receipt when we checked out as I was being reimbursed for the room, but the guy who checked us out didn’t even know how to print a receipt and when I asked when someone would be in who could help me he said “I don’t know it varies” so now I’m out the $168 because I have no receipt. I will NEVER STAY HERE AGAIN!!!!
Stayed 1 night in Aug 2024

2/10 Terrible

Jamie

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Employee at front desk was polite. Hallways were disgusting.. ceiling leaking, pool cloudy, sauna didnt work. No hot tub like in the description. There was also a nasty smell.
Stayed 1 night in Aug 2024

4/10 Poor

Jessica

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Gross! It was an emergency stay due to power outages but I would never stay there again.
Stayed 1 night in Aug 2024