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Reviews of Wakkanai Sun Hotel

3 out of 5
Wakkanai Sun Hotel
Chuo 3-7-16, Wakkanai, Hokkaido

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 26 reviews" "
Rating 8 - Good. 14 out of 26 reviews" "
Rating 6 - Okay. 5 out of 26 reviews" "
Rating 4 - Poor. 2 out of 26 reviews" "
Rating 2 - Terrible. 2 out of 26 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Oded

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Very good located but the bed was really really really hard to sleep on! The breakfast buffet was amazing
Stayed 1 night in Jul 2017

10/10 Excellent

HIROYUKI, Irvine, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our beds were really hard, but the staff allowed us to have futons on the mattress. Otherwise, we enjoyed everything else about our stay. Within walking distance to Wakkanai Station, local bus, and ferry, it was easy to visit Wakkanai Lighthouse (take local bus to Noshappu), and take ferry for day trip to Rushiri Island.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rudest check in I ever experienced
It was the last hotel available on hotels.com in this city. Although the reviews were generally below average or poor I needed a hotel as I was on a long trip in Hokkaido. I have stayed in hotels in about 15 different countries and have never been treated so badly upon check in as this hotel. I absolutely would never stay here nor set foot in this place again. Extremely rude to international visitors, at least me. I asked to see the General Manager and was told he wasn't there. When I asked for a refund on the night he suddenly appeared. Caught red handed in a lie as well. Do yourself and favour. STAY AWAY FROM the Wakkanai Sun hotel.

6/10 Okay

Tim

Liked: Cleanliness
Close to Station and Port
Nice property near train station and port. Not many affordable food options nearby, but there are pachinko parlors if that's for you. The train station has some options for food and a movie house.

8/10 Good

pokupoku, Osaka,Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL Staff are very kind .They are corresponded to my request kindly.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
ホテルのスタッフの笑顔がいい。
建物、部屋は古かったけど、従業員の皆様が大変フレンドリーであり、感激しました。
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2017

10/10 Excellent

Yukie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食が大満足
接客態度及び清潔感が良かった。特にレストランのスタッフの勤務態度が好感持てた。
Stayed 3 nights in Jul 2017

8/10 Good

旅行觀光者, 香港

Liked: Cleanliness, staff & service, room comfort
交通方便，房間闊大舒適的酒店
近火車站，觀光巴士站，碼子，交通方便。酒店雖然有點舊，但設施良好。房間闊大舒適。美中不足的是空調只能應付寒冷的天氣，夏天房間很熱，酒店職員不懂外語，幾乎無法溝通。幾經辛苦才明白客人的要求。最後他給我們關掉空調，打開窗子，解決了問題。
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended Hotel in Wakkanai
The room was neat and comfortable, staff were helpful—although not all of them are fluent in English, they were willing to help and answer the questions with my journey. The hotel is easy to access—around 5 minutes walk from JR Wakkanai Station, or if you taking the Soya Bus from Wakkanai Airport, this is a half-hour trip and the stop is diagonally opposite the hotel. There are supermarket and convenience store nearby, and restaurants as well (pay attention to the opening hours, most of them close quite early). Overall, it is a nice experience, and I definitely would stay in this hotel next time.
Stayed 2 nights in May 2017

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
一般的日本舊式酒店
職員態度非常親切, 但酒店比較舊, 房間的設施也是, 廁所內清洗屁股的不能用, 不會推荐朋友入住...

6/10 Okay

Sangwon, 서울

Liked: Cleanliness
Disliked: Room comfort
그냥 그런 호텔
그냥 그래요. 낡은 호텔. 많은 기대를 하지 않고 가야 함.

8/10 Good

Verified traveler

Liked: Room comfort

6/10 Okay

Verified traveler

位置方便
很近稚內駅,格離已是便利店,所以位置是很方便的. 但酒店比較舊,我進入房間後覺得自己去了大陸的酒店入住呢~

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Near rail station
Staff is readily available even I reached Wakkanai at 11pm. The hotel is just a few steps from the rail station and bus station.

6/10 Okay

KIKI

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
역에서 매우 가까운 호텔
생긴지 오래되어 욕실이나 시설물들이 많이 낡아 있으나 이용하는데 불편할 정도는 아님. 흡연실이라지만 객실은 물론 복도에서 부터 냄새가 심하게 나는편. 역에서 가까운 점이 강점

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

ChihDou, 台灣

Liked: Cleanliness, staff & service, room comfort
距離市場近，可買到廉價的生熟食，便宜新鮮海膽必買。

8/10 Good

Verified traveler

Liked: Staff & service
閑静でコンビニも近く、快適だった。 築年数が古い割には清潔で、利便性も 良く、駐車場も無料だった。 再度、稚内を訪れる際には また利用したい。

8/10 Good

yasunobu

Liked: Staff & service

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
駅に近い
稚内駅のすぐそばなので、移動・観光にはとても便利ですし、ホテル内にレストランがあります。でも、値段の割には古くて、清潔な感じはなかったような気がします。

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
古いホテルという印象です。スタッフの感じはいいし、清潔ですが、部屋はお湯がいきなり出なくなったり、などいろいろと不便でした。寝巻きとして 浴衣がおいてあるというのも、あまり好きではありません。朝食にはこれといった特徴はなく、おきまりのできあいのおかずばかりといった感じです。部屋にコーヒーメーカーがあるのは、 いいと思いました。

2/10 Terrible

hiroo, 岩見沢市

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
駐車じょも、聞いたのに、止めずらいし、畳の、ヘア、最悪。２度と行かないし！皆に言います。サービスも最悪。

8/10 Good

yamachan, 大阪

Liked: Staff & service, room comfort
何よりも駅からのアクセスがよい
稚内駅からすぐのところにあり、どこに出かけるにしてもアクセスがよい。宿泊した部屋は北向きだが、眼前に北防波堤ドームや稚内港、遠くに宗谷岬を見渡せる位置にあり、好天に恵まれた２日間の滞在は快適だった。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Maggie, Hong Kong

Liked: Cleanliness, staff & service, room comfort
極近車站，舒適整潔
職員懂簡單英語，雖然不是個個識。我是早上從旭川過來，接著參加當地旅遊團觀光，火車到達到觀光團出發只有一小時，因為酒店坐落地點近車站，只是幾分鐘路程，已可以check in, 稍歇，食個簡單lunch了。