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Reviews of Huttopia Paradise Springs

2 out of 5
Huttopia Paradise Springs
18101 Paradise Dr, Valyermo, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 24 reviews" "
Rating 8 - Good. 5 out of 24 reviews" "
Rating 6 - Okay. 2 out of 24 reviews" "
Rating 4 - Poor. 2 out of 24 reviews" "
Rating 2 - Terrible. 1 out of 24 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andra

Traveled with family and small children, Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. So much to do. The daily activities were awesome and the kids loved it. Will be coming back every year!
Stayed 2 nights in May 2024
Response from Neyrouz on May 14, 2024
Hello Andra,Thank you very much for this great review! We are delighted to hear you enjoyed your stay and we are looking forward to welcoming you again!

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Rubi

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Neyrouz on Oct 18, 2023
Hello Ruby,Thank your for this great review!We appreciate you staying with us and hope to welcome you again soon!

4/10 Poor

Cree

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our tent was covered in dog hair. The floor, the dishes, we even found hair in our food. The floor wasn’t swept well and linens did not smell clean. Very disappointing. We asked for additional blankets and when we received them & they smelled like dog. It was very unpleasant. Also, the electricity on the tent went out, the staff came and turned it on, unfortunately it went out again. Besides the power outage, the dog hair everywhere and linens that smelled like dog, all of the staff were very pleasant, great scenery, and the grounds were kept well. Pool area, & bath houses were nice and clean.
Stayed 2 nights in Oct 2023
Response from Neyrouz on Oct 18, 2023
Hello Cree,Thank you for taking the time to share your experience with us.We are very sorry to hear that you were disappointed with your stay at our site. Our aim is to provide a clean and comfortable accommodation and we sincerely apologize that our housekeeping left something to be desired on this occasion – this is very unlike us. We have taken note of this situation and will work hard to ensure that this does not happen again. Despite this, we appreciate you staying with us, and we hope that we will have the chance to welcome you to one of our sites once again.

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Staycation Getaway - In a Tent!
Huttopia Paradise Springs is a very relaxing & quiet tent camping resort. I wouldn't call it glamping, as it doesn't have the high end amenities like other glamping hotel chains. This is definitely still tent camping, but with lots of space and supplies that is set up & ready for you. It was very clean & well maintained, the tents have everything you need (except wifi, but thats a plus for me). They have a great little book & games cabin with things to entertain you (or bring your own). The pool is not heated and VERY cold when the weather starts to dip into cool temps at night. The little kitchen has great food options that we really enjoyed. Depending on the time of year, come prepared for tons of mosquitos. The tents are very good at keeping the bugs & mosquitos out - we saw only 1 or 2 inside. Its great having a bathroom in the tent. The sunrise there was really beautiful and the surrounding scenery is relaxing. The Devil's Punchbowl Trail nearby is great. Huttopia is a great spot to escape LA & take a break, but I think the price is a bit high for what you get (having stayed at many similar resorts). Thankfully it seems like the prices are going down for the tail end of the season.
Sunrise in the tent
The grounds team will set up a bonfire in the bonfire area if you ask! This area is at very high risk for fires so they do not let you light your own.
Stayed 1 night in Sep 2023
Response from Sixtine on Oct 5, 2023
Hello Laurie, thank you so much for taking the time to give your feedback and illustrated it with those lovely pictures!We hope to have the chance to welcome you again soon!

8/10 Good

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok, except for the bees and mosquitos are all around the tent
Stayed 1 night in Sep 2023
Response from Margaux on Oct 2, 2023
Hello James, Thank you for taking the time to share your experience with us. We're glad you enjoyed your stay at Huttopia Adirondacks. It's true that at the time of your stay we were experiencing bees and mosquitos season. Being in a protected environment, we don't want to use chemicals products that could damage nature. However, we understand your disappointment and are actively working to find solutions to reduce the presence of yellow jackets and mosquitoes without impacting the Huttopia Paradise Springs environment. We hope to see you soon on one of our Huttopia sites!We hope to see you soon!

2/10 Terrible

xiaoming

Stayed 3 nights in Sep 2023
Response from Neyrouz on Oct 20, 2023
Hello Xiaoming,We are sorry to hear your stay did not live up to your expectations. We stay at your disposal to discuss any comments or input you may share on your experience with us.We appreciate you staying with us and wish you a great day.

6/10 Okay

SHIN YOUNG

Stayed 2 nights in Aug 2023
Response from Margaux on Aug 12, 2023
Hello Shin Young, Thank you for taking the time to write to us. We're sorry to hear that not all aspects of your stay were to your complete satisfaction. We would be delighted to discuss these points with you. We hope that despite this you were able to enjoy the beautiful natural surroundings of our site. Yours sincerely, The Huttopia team

4/10 Poor

mathew

Traveled with partner, Traveled with pets
Liked: Cleanliness
Too far away from the pool and the bistro. Had to drive 1/4 mile to throw trash. Felt unsafe. The overhead fan of was no good. it was making more noise that working. Bring your own fan. It was 97 degrees . The Bistro was pricey and the food was not good at all. It was not glamping at all. Felt very isolated and there was bear sighting. Basically drove 26miles to get better food.
Stayed 2 nights in Jul 2023
Response from Margaux on Aug 4, 2023
Hello Mathew, Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not reach your expectations. We take note of all your comments regarding the restaurant, localisation and security. As customer service is our priority, we will pass on all this information to the relevant departments.Best regards, the Huttopia team

6/10 Okay

Sophia, Claremont

Traveled with pets, Traveled with family
Liked: Staff & service
Pool was not sparkling clean; perhaps having an outdoor shower & requiring people to rinse off their dusty bodies would help. Highly recommend having communal golf carts so Leila don’t need to struggle with their supplies to get into their tents. The so-called market was a joke— either stick with more items or just close it. Food options were WAY OVERPRICED & no where justified in cost (simple, not gourmet). Folks should be warned to TAKE YOUR OWN FOOD OPTIONS & SO NOT REALLY ON THE MARKET OR ONSITE RESTAURANT
Stayed 3 nights in Jul 2023
Response from Margaux on Jul 22, 2023
Hello Sophia,Thank you for taking to share your experience with us. We are very sorry to hear that you were disappointed with your stay at our Huttopia Paradise Springs site. We take note of all your comments and remarks and will pass them on to the managers of each department concerned. We thank you for you understanding and hope to see you again soon at one of our Huttopia sites. Best regards!

10/10 Excellent

Karen

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Love that we got be close to nature but still able to shower and sleep on a comfy bed
Stayed 2 nights in Jul 2023
Response from Sixtine - Huttopia Team on Jul 20, 2023
Hello Karen,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We hope to see you again soon at one of our Huttopia sites. Best regards!

10/10 Excellent

Jesse

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
First time glamping and I would say we had a great experienced. I'm rating it 4 star because the staff are top notch. Otherwise I would rate this with 3 stars. Pros: The facilities are clean (except for the pool, well given where you at I don't think you'll get a cleaner pool, with all the dust and trees. surrounding) Staff are very friendly and helpful. Especially to the general manager (I apologized we didn't get your name), but he helped us picked up some coolant for our car that was over heating. We appreciate your help. Nice view My favorite was there is a stream infront, which is very cold and relaxing. Cons: This is my number 1 problem, there was no description that the tent we booked was like 5 mins drive from the main facility/pool/activities area/trash area. They should atleast put a note or sign when booking that the tent with private bathroom are far from the main facilities. On our last day of the stay we woke up with no power. I guess the solar panel ran out? This is a very expensive stay and you still need to take out the trash yourself and clean the tent, otherwise you'll be paying extra. If something happens over night there is no one that cam help you, they don't have an overnight staff. The power went off overnight and no one was there to help us. These are just cons that everyone should be aware of, otherwise it was a good stay.
Stayed 2 nights in Jul 2023
Response from Sixtine - Huttopia Team on Jul 20, 2023
Hello Jesse,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay overall. We care about our guests' experience and are always looking for ways to improve. We have taken note of your comments and will look at making improvements. We hope to see you again soon at one of our Huttopia sites. Best regards!

8/10 Good

Denise

Traveled with pets, Traveled with family
Liked: Cleanliness
The property and amenities were great but it was very inconvenient to be placed very far from the main area, where there were dining, pool or cell service. We had to always drive from our side of the tent to the main area. The tent itself was very nice with all the utensils for cooking and it was pretty clean. Our propane however, was empty the first night and we didn't realize until later the night and it was hard to track anyone to change it until the next morning. The concept was nice but there could be improvements, maybe entertainment in main area, s'mores nights, or yoga in the morning... just some ideas.
Stayed 2 nights in Jun 2023
Response from Neyrouz on Jul 3, 2023
Hello Denise,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay overall. We care about our guests' experience and are always looking for ways to improve. We have taken note of your comments and will look at making improvements. We hope to see you again soon at one of our Huttopia sites. Best regards!

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Margaux on Jul 1, 2023
Hello Adrea, Thank you for taking the time to share your experience with us. We're delighted to hear you had a great stay at Huttopia Paradise Springs. We hope to see you soon on one of our Huttopia sites!

10/10 Excellent

Gurdeep

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
First time taking the family camping and this place was perfect. Not being a big camping fan, I wanted to try it and I wasn’t disappointed. The real elements are still presents along with some nice touches with the tents that you book. I was happy they had kid activities each night and I was overall pleased with dining option they had onsite. Note, cell service is bad so plan to disconnect when coming up.
Stayed 2 nights in Jun 2023
Response from Margaux on Jul 1, 2023
Hello, Thank you very much for taking the time to share your experience with us. We're delighted to hear that your camping experience was just what you were looking for. We hope to see you soon on one of our Huttopia sites!

8/10 Good

Simone

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Margaux on Jul 1, 2023
Hello Simone, Thank you for taking the time to share your experience with us. We're glad to hear you enjoyed your stay with us. We hope to see you soon at one of our Huttopia sites!

10/10 Excellent

mariejane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the greenery and big trees around the main area. The main area was nice and felt very outdoorsy/glamping appropriate. Once I got to my tent area, it looked different. I wish there were more activities near the tent areas as the main area is quite far. When booking, I didn’t realize how far most of the tents were from the main area. If possible, I’d recommend trying to get a tent near the main hub for a better experience.
Stayed 1 night in Jun 2023
Response from Sixtine - Huttopia Team on Jun 21, 2023
Hello,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay overall. We care about our guests' experience and are always looking for ways to improve. We have taken note of your comments and will look at making improvements. We hope to see you again soon at one of our Huttopia sites.

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Margaux on Jun 23, 2023
Hello Cristina,Thank you for taking the time to leave your comments about your experience with us.We are delighted to hear that you generally enjoyed your stay. We care about our guests' experience and are always looking for ways to improve it.So please do not hesitate to let us know in detail what you were not happy about during your stay.We look forward to seeing you soon at Huttopia !

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Margaux on Jun 23, 2023
Hello,Thank you for taking the time to leave your comments about your experience with us.We are delighted to hear that you generally enjoyed your stay. We care about our guests' experience and are always looking for ways to improve it.So please do not hesitate to let us know in detail what you were not happy about during your stay.We look forward to seeing you soon at Huttopia !

10/10 Excellent

Wendoly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Margaux on Jun 23, 2023
Hello Wendoly,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We hope to see you again soon at one of our Huttopia sites. Best regards!

10/10 Excellent

Terrance, Keystone Heights

Liked: Cleanliness, staff & service, property conditions & facilities
What a great place to go clamping. Secluded, friendly, quiet, and great staff. I will definitely stay here again.
Stayed 1 night in May 2023
Response from Huttopia Paradise Springs on May 18, 2023
Happy to see that you enjoyed your stay with us ! Hope to see you soon, Huttopia's Team

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
This property was excellent If you are looking for a place to disconnect this is it - beautiful property, fresh food, friendly service, glamping at its best
Stayed 2 nights in May 2023
Response from Sixtine - Huttopia Team on Jun 21, 2023
Hello!Thank you for your rating and comment. We are happy you enjoyed your stay with us and hope to see you again soon at one of our Huttopia sites.Kind regards!

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huttopia was an amazing experience. The tent was well equipped and very clean and comfortable. It was very spacious as well for our family of four. Every employee was beyond helpful and so kind. I would definitely recommend this place
Stayed 2 nights in Jun 2022
Response from Huttopia Paradise Springs on Jul 13, 2022
Hello Monica, Thank you for your feedback, we truly appreciate it. The whole staff is delighted to hear that you enjoyed your stay with us and that you were able to truly live the Huttopia journey. We hope to see you soon, Best regards, The Huttopia Paradise Springs Team

10/10 Excellent

Jennie

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful and peaceful. A breakfast of bread, jam, butter, orange juice, and a hot drink were included - but you could purchase other food throughout the day. The coffee cart was delicious (and included with breakfast). The pool was very, very cold but it seems like it would be great on a hot day - and it is nice to hang out there regardless. The only thing that bothered us slightly is that the sprinklers come on throughout the night, and the water pelted our tent waking me up every time (I'm a light sleeper). Our tent neighbors said it woke them up also. And I HIGHLY recommend getting a tent with a bathroom, if it is available (especially if you have very young children) - it's a bit of a walk to get to the shared bathroom, and not so fun when it's pitch black outside. Overall though, we will definitely be going back! They are planning to add a playground and more tents.
Stayed 2 nights in Sep 2021