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Reviews of Staybridge Suites Washington DC East - Largo, an IHG Hotel

3 out of 5
Staybridge Suites Washington DC East - Largo, an IHG Hotel
9401 Lotts Ford Road, Upper Marlboro, MD

Reviews

8.8

Excellent

Rating 10 - Excellent. 274 out of 419 reviews" "
Rating 8 - Good. 79 out of 419 reviews" "
Rating 6 - Okay. 30 out of 419 reviews" "
Rating 4 - Poor. 19 out of 419 reviews" "
Rating 2 - Terrible. 17 out of 419 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

stevon

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very helpful with all needs!
Stayed 1 night in May 2024

10/10 Excellent

Edward

Property and staff were outstanding!
Stayed 4 nights in May 2024

10/10 Excellent

stevon

Liked: Cleanliness
Stayed 3 nights in May 2024

10/10 Excellent

Ramona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No need to look any further! This place is everything you need or want. Friendly staff, so clean, close to Washington DC.
Stayed 3 nights in May 2024
Response from SBS Team on May 13, 2024
Thank you Ramona for the very nice review.

10/10 Excellent

Sarita

Shana at the front desk was wonderful!
Stayed 1 night in May 2024
Response from SBS Team on May 10, 2024
Thank you Sarita for the great rating review.

10/10 Excellent

Marjorie, Rochester

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property clean very small things could of been improved like wiping down fridge and making sure housekeeping sweeps better, other than that facility was nice definitely would book again. Staff friendly.
Stayed 2 nights in Apr 2024

6/10 Okay

Lina

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Apr 2024

2/10 Terrible

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I'm giving this property one star, and here's why: My first stay here two years ago was fantastic, so I decided to return. However, my experience this time around was incredibly disappointing. The first red flag was the sign at the front desk stating they require a $250 incidental hold - in addition to room rate. Yes; you read that right. Throughout the day and night, there was constant noise from doors slamming and children running up and down the halls. To make matters worse, there were two fire drills within 30 minutes of each other. While I must commend the staff for their excellence, I didn't feel safe due to the disruptions, and my staycation was completely ruined as a result
Response from SBS Team on May 1, 2024
Thank you KAREN for the feedback. The team strives to make every stay a 5/5 and we do apologize that your recent stay didn't meet those expectations. We do hope that you will give us another chance in the future

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from SBS Team on May 1, 2024
Thank you Megan for the great rating review

10/10 Excellent

Bhrooz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay 2 nights everything was great 10/10 I love it breakfast was great too even the pool was great recommended to everyone with kids.
Stayed 2 nights in Apr 2024
Response from SBS Team on Apr 29, 2024
Thank you Bhrooz for the great review

2/10 Terrible

sara

Disliked: Cleanliness
Stayed 2 nights in Apr 2024
Response from SBS Team on Apr 29, 2024
Thank you sara for the rating review. The team strives to make every stay a 5/5 and we do apologize that you didn't feel that you didn't have that type of stay.

8/10 Good

Colette

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again.
Stayed 2 nights in Apr 2024
Response from SBS Team on Apr 29, 2024
Thank you Collette for the nice review

10/10 Excellent

Qi

Stayed 5 nights in Apr 2024
Response from SBS Team on May 10, 2024
Thank you Qi for the very nice rating review.

10/10 Excellent

katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was painless. Easy, free parking. Quick check in and out. Free breakfast. Clean rooms. My only minor complaint would be the lighting by the bathroom sink. Its ambient lighting so its not good for doing makeup. Wish they had an option for brighter lighting in that area. Would stay again.
Stayed 2 nights in Apr 2024
Response from SBS Team on Apr 16, 2024
Thank you katie for the very nice review

10/10 Excellent

Swad

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was pleasant experience!
Stayed 1 night in Apr 2024
Response from Angela on Apr 7, 2024
Thank you for your review!

10/10 Excellent

Justin T.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you 💛
Stayed 1 night in Mar 2024
Response from SBS Team on Apr 4, 2024
Thank you Justin T for the super rating review

10/10 Excellent

Basavaraj

Traveled with family
Rooms are spacious, clean and lobby is big to sit. Love the fireplace.
Stayed 2 nights in Mar 2024
Response from SBS Team on Mar 20, 2024
Thank you Basavaraj for the super rating review

10/10 Excellent

Latiyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Angela on Mar 12, 2024
Thank you for your review!

10/10 Excellent

Latasha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place.
Stayed 2 nights in Feb 2024
Response from SBS Team on Mar 8, 2024
Thank you Latasha :)

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was extremely kind. Room was very clean. Loved the shower.
Stayed 1 night in Feb 2024
Response from SBS Team on Mar 2, 2024
Thank you Heather for the very nice review

10/10 Excellent

Latasha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 2 nights in Feb 2024
Response from SBS Team on Mar 2, 2024
Thank you Latasha for the great rating review

8/10 Good

Claudette

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from SBS Team on Mar 2, 2024
Thank you Claudette for the good review

10/10 Excellent

Keisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent Very clean
Stayed 1 night in Feb 2024
Response from SBS Team on Mar 2, 2024
Thank you Keisha for the excellent review

6/10 Okay

samantha

Traveled with family and small children
This was our second time we love the staff upfront we love the housekeeping staff the room was great but the only problem we had was this time the food was not good at all we were very surprised
Stayed 1 night in Feb 2024
Response from SBS Team on Mar 2, 2024
Thank you Samantha for the feedback. We do apologize that you had an issue with the taste of the food during your stay

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay I liked it !!
Stayed 1 night in Feb 2024
Response from Angela on Feb 22, 2024
Thank you for your review! We appreciate you!

10/10 Excellent

India

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay went well. The property was clean, the staff was nice and helpful. I had no issues besides the breakfast situation.
Stayed 2 nights in Feb 2024
Response from Angela on Feb 22, 2024
Thankyou for your review! We appreciate your feedback!

8/10 Good

Johnette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay
Great stay. The front desk lady Tashanda I think her name was made us feel at home, she was so fun and kind and really set the mood for a good night. The service was nice, the room was really clean and comfortable. The breakfast was okay but maybe because we were late and it was almost all gone. GREAT STAY WILL STAY HERE AGAIN!!!!
Stayed 1 night in Feb 2024
Response from Angela on Feb 22, 2024
Thank you so much for your review! Tashana is really great and we are so lucky to have her on our team! Thank you for mentioning her personally!

10/10 Excellent

Benita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff nice
Stayed 1 night in Feb 2024
Response from Angela on Feb 22, 2024
Thank you!

10/10 Excellent

Grandville, Baltimore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with an outdoor firepit.
Stayed 1 night in Feb 2024
Response from Angela on Feb 22, 2024
Thank you for your review!

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay and will be back soon
Stayed 1 night in Jan 2024
Response from Angela on Jan 31, 2024
Thank you so much for your review! We can't wait to see you when you return.

10/10 Excellent

Magdalena

Stayed 1 night in Jan 2024
Response from SBS Team on Mar 20, 2024
Thank you Magdalena for the great rating review

8/10 Good

Brandice

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Angela on Jan 31, 2024
Thank you for taking the time to review your stay with us! Looking forward to seeing you again soon!

10/10 Excellent

Rodney, Hyattsville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back again
Stayed 1 night in Dec 2023
Response from Angela on Jan 31, 2024
Thank you for your review!

10/10 Excellent

Mela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The Staybridge in Largo is excellent. The rooms are beautiful and clean. I would definitely stay here again.
Stayed 3 nights in Jan 2024
Response from Angela on Jan 31, 2024
Thank you for taking the time to review your recent stay with us! We look forward to seeing you on your next trip to the area!

8/10 Good

LaCresha

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great
Stayed 1 night in Jan 2024
Response from Angela on Jan 31, 2024
Thank you for taking the time to review your recent stay with us! We look forward to seeing you on your next trip to the area!

10/10 Excellent

Alexis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and room size.
Stayed 1 night in Jan 2024
Response from Angela on Jan 31, 2024
Thank you for taking the time to review your recent stay with us! We look forward to seeing you on your next trip to the area!

10/10 Excellent

Dawne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Angela on Jan 21, 2024
Thank you for your review!

10/10 Excellent

Joseph Shikmut

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Angela on Jan 19, 2024
Thank you for taking the time to review your stay with us! We appreciate this.

8/10 Good

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen area needed cleaning. Didnt have any soap in the bathroom. Had to make a request 3 times before receiving any. Social hour is a great touch.
Stayed 2 nights in Jan 2024
Response from Angela on Jan 17, 2024
Thank you for your review. We appreciate you taking the time to share your experience and have forwarded your comments to the appropriate department so that the concerns you brought up our addressed immediately.

10/10 Excellent

Yensy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Angela on Jan 12, 2024
Thank you for your review! We appreciate it so much.

10/10 Excellent

Charles

Stayed 1 night in Jan 2024
Response from Angela on Jan 12, 2024
Thank you so much for your review!

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
It was just an overnight stay on our way home from Florida that was extremely helpful and pleasant the pool was clean and breakfast was phenomenal we will stay here again
Stayed 1 night in Jan 2024
Response from Angela on Jan 10, 2024
Thank you for the review! We are thrilled your family enjoyed the stay!

10/10 Excellent

Segun

Stayed 7 nights in Dec 2023
Response from Angela on Jan 10, 2024
Thank you for submitting 10 out of 10 for us!

10/10 Excellent

Jason

Was pleasantly surprise how clean the facility and rooms were. The breakfast was a huge selection of both hot and cold options.
Stayed 1 night in Dec 2023
Response from Angela on Jan 10, 2024
Thank you, Jason for your review. We are thrilled you enjoyed your stay with us!

10/10 Excellent

denisha

Stayed 1 night in Dec 2023
Response from Angela on Jan 10, 2024
Thank you for the 5 stars!

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a good value for our money. The staff overall were attentive and courteous. Breakfast options were ample. Housekeeping attended to basic cleanup every day, though it was not covered in the deal. Would definitely recommend to anyone, at this price point.
Stayed 3 nights in Dec 2023
Response from Angela on Jan 10, 2024
Thank you for your review! We hope to see you soon!

8/10 Good

Angela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could be a bit longer. 9am is when everyone comes down.. but breakfast is over or there is nothing left at 830. Other than the breakfast nice hotel. Will stay again.. oh and making sure there are towels at the pool...
Stayed 3 nights in Dec 2023
Response from Angela on Dec 31, 2023
Thank you for your review!

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Angela on Dec 31, 2023
Thank you for taking the time to review us!

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved everything!
The room was spacious and clean. The staff was helpful and friendly. We thoroughly loved our stay and will recommend to anyone we know visiting the DC area.
Stayed 3 nights in Dec 2023
Response from Angela on Dec 31, 2023
Thank you so much for your review! We look forward to seeing you on your next trip to the area.

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I frequently explore various hotels during our vacations, and I must say, our recent stay at this hotel was an absolute delight. It stands out as one of the best experiences we've had. The location is perfect for those driving to visit the DC area. Highly recommended for anyone planning a trip!
Stayed 3 nights in Dec 2023
Response from Angela on Dec 31, 2023
Thank you so much for your review! We are so glad you enjoyed your stay with us!