Lobby lounge
Check availability

Reviews of Hotel Osel

3 out of 5
Hotel Osel
Phendey Lam, Thimphu

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Shunsuke

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities
unique is in heart of the city. and disappointing is that unreasonable charge for breakfast and laundry. sometimes, if the guest number are less, they take the buffet charge but the service they provide as alakart. every time u have to ask for food as if u become tired off asking. weardrob having bad smell, the comode they provide it shakes. it's a bad experienced in this hotel.
Stayed 2 nights in Nov 2019

10/10 Excellent

Anupam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Our stay was very comfortable and enjoyable. Everyone at the hotel was very pleasant. I needed some medical help during my stay at Thimphu and the hotel staff was very helpful and gave my husband and I all the help we needed to ensure I was okay. Thank You so much for your hospitality
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019
Response from Hotel Manger on Apr 23, 2019
Dear Sir Thank you for your feedback. We look forward to have you in future

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2017
Response from Hotel Manager on Apr 23, 2019
Dear Sir Thank you for your feedback. We look forward to have you in future Thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from hotel Osel on Nov 2, 2018
Dear Sir Thank you for your feed back We look forward to have you in near future Thank you

10/10 Excellent

Sonali, Kolkata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at the centre of the town
Hotel is located quite close to points of interest and even the office for obtaining permit for Punakha and other regions is located close. Rooms were spacious (we were 3 adults in one room) and clean, food was great ( we did not take the buffet option and directly ordered from restaurant). Only thing was that the hotel collect extra amount from us saying Expedia has not collected the amount for the extra bed. The invoice from Expedia though clearly mentioned 3 adults. The hotel did not give us any receipt for the extra amount collected from us. Don't know if there was any confusion between hotel and Expedia . However I would still rate the hotel excellent
Stayed 1 night in Apr 2018

10/10 Excellent

Tirtha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
The stay was very comfortable and the property very clean. Definitely recommended if you are staying in Thimphu.
Stayed 2 nights in Feb 2018

10/10 Excellent

sachin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OAwesome Osel
The stay at Osel was just fantastic. The customer service was great, nice location, excellent restaurant, clean room with amazing view of city n mountains, facilities top notch and a comfortable bed. Everything one can expect on a hotel stay.
Stayed 2 nights in Dec 2017
Response from Sangay Chozom on Jan 17, 2018
Dear Sachin Thank you for your feedback. We look forward to received you again at hotel Osel.

10/10 Excellent

prakash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Sep 2017

8/10 Good

PAWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were shifted to City hotel. So the rating is of City Hotel. Osel were very gracious to send a bottle of wine for the inconvenience.

8/10 Good

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Dasgupta, Bangalore

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel near the city main street
Cordial staff, good welcome, swift check-in. Room size and amenities are pretty standard. Minor irritants, like non-working power points, jammed door locks, bathroom lock not working, creaky wooden floor - nothing that will make you regret, but will slightly inconvience you. Otherwise has evetything you expect - decent beds, fridge, tv, standard channels (incl. good variety of kids' channels), tea/coffee, toiletteries, wifi etc. Room service/ restaurant menu is very limited, and half of that menu is not available at any given time. But they have a buffet, which I haven't tried, so no comments. There are no decent eateries nearby, specially if you are limited by Indian food. Overall, I felt it was slightly over priced but looked among the best 3* Thimphu has to offer.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Zentral gelegen und komfortabel