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Reviews of Best Western Tbilisi City Center

3.5 out of 5
Best Western Tbilisi City Center
#92 Barnovi Street, Tbilisi, Tbilisi

Reviews

9.2

Wonderful

Rating 10 - Excellent. 28 out of 46 reviews" "
Rating 8 - Good. 15 out of 46 reviews" "
Rating 6 - Okay. 2 out of 46 reviews" "
Rating 4 - Poor. 1 out of 46 reviews" "
Rating 2 - Terrible. 0 out of 46 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian Burns

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and me and my fiance both really enjoyed our stay.
Stayed 6 nights in Apr 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

Aby

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

DAVID

Stayed 4 nights in Oct 2023

10/10 Excellent

Eugene

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice quaint hotel with modern touches. The breakfast is awesome, very tasty dishes.
Stayed 3 nights in Oct 2023

8/10 Good

Tenzin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean. The staff were quite friendly and helpful.
Stayed 7 nights in Oct 2023

10/10 Excellent

Mamuka, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, friendly and helpful staff, clean cozy hotel close to everything
Stayed 5 nights in Oct 2023

10/10 Excellent

Khatuna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice large room with a living room. Bathroom was nice and shower. The hotel's restaurant was also great.
Stayed 5 nights in Oct 2023

8/10 Good

Stanislav

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
The hotel is located at the prime location. Very friendly to us as guests. The bed is a bit hard in comparison with other hotels. For the rest, all is good.
Stayed 2 nights in Sep 2023

10/10 Excellent

Alexander

Stayed 8 nights in Sep 2023

10/10 Excellent

Christiane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bravo Best Western
Stayed 3 nights in Jul 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023

8/10 Good

????

Stayed 5 nights in Apr 2023

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Katie on May 1, 2023
Dear Justine, Thank you for your kind review . We really appreciate it and hope to see you again in our hotel.

4/10 Poor

Martin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel far from the City Center, even in name they using City Center, is about 5-6 km from real city center. During the 3 nights stay not even once room during my stay room did not had any room attendance at all . Far from anything and breakfast really really simple
Stayed 3 nights in Oct 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Thoroughly enjoyed our stay
We highly recommend this hotel. These resturant staff ( Lika, Maryam, Vaniko and Liza ) were amazing. Very helpfull and polite. They painstaking ensured we were made comfortable not just during breakfsst but any time we requested assistance. Staff on reception wrlere also very couteous. We thoroughly enjoyed our stay as these staff members made us feel at home.
Stayed 6 nights in Sep 2022

10/10 Excellent

Kenneth, Lynden

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and friendly staff.
Stayed 6 nights in Aug 2022

8/10 Good

Meri

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful staff: the ladies at the front desk were always very helpful and welcoming.
Stayed 16 nights in Jul 2022

6/10 Okay

Valeriy

Liked: Cleanliness, staff & service, property conditions & facilities
My suite was quite small and simple but had a balcony with a nice view of the nearest hills. The breakfast was okay. The only issue i had was the clerk didn't charge me on checkout and called my taxi driver to get me back. So i had to return to the hotel to sort it out.
Stayed 3 nights in Jul 2022

10/10 Excellent

Marc William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value and the staff was excellent, friendly and efficient. Bed was comfortable and room while a tad small was very good. Overall I would recommend especially because of the staff
Stayed 2 nights in Jul 2022

10/10 Excellent

Marcos, CLERMONT

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my time in Tbilisi and here at this Best Western. Thank you
Stayed 7 nights in Feb 2022

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2021

8/10 Good

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for visiting the city
Stayed 3 nights in Nov 2021

8/10 Good

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff
A great place in a great location, shame that renovation made it a little difficult to use the lift. The staff were incredibly friendly and accommodating.
Stayed 1 night in Nov 2021

10/10 Excellent

Tugce

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

10/10 Excellent

Bodi awono

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2021

10/10 Excellent

ELIEZER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll be back , it was a wonderful stay hotel
Stayed 5 nights in Sep 2021

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People at restaurant were very good and politely
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
i love the friendly staff great service i would definitely stay there again
Stayed 6 nights in Jul 2021

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Normal hotel, no parking, everything is normal. Normal hotel, no parking, everything is normal
Stayed 2 nights in Jul 2019

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week in Tbilisi
Everything was exceptional. Particularly liked conversation with the restaurant manager. He provided me with a lot of great insight and tips on the beautiful city.
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So hot but great otherwise...
The hotel is nice and clean. It was January when we stayed and the room was scorching hot! The climate control didn't seem to work despite staff coming in and resetting it. The shower had warm water but not quite the hot temperature I prefer. Breakfast was good and staff helpful and friendly. Would stay again
Stayed 1 night in Jan 2019

10/10 Excellent

Michal, Bratislava, Slovakia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excelent ! Hotel is very new. Couldnt find anything negative about it.
Stayed 3 nights in Nov 2018

8/10 Good

ALAIN

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

8/10 Good

ALAIN

Stayed 1 night in Feb 2024

10/10 Excellent

Aziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel good staff. Please make some changes in your breakfast ( it is oriented more for Georgian people but there are people from Muslim countries as well ) all else is super.
Stayed 4 nights in Jan 2024

10/10 Excellent

JIHYUN

Stayed 2 nights in Mar 2023
Response from Katie on May 1, 2023
Dear Jihyun,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best regards, Katie

10/10 Excellent

Ozsváth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

8/10 Good

Chabrat

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Wonderfull
Stayed 1 night in Aug 2022

10/10 Excellent

Honey Bee Morondos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anbefalt 😊 ansatter er veldig hjelpsom . Veldig god frokost og fasilititet er alt greit . Skal bu here hvis eg Kom igjen til Georgia . Veldig trygg plas å bo og er barnevenligg.
Stayed 4 nights in Aug 2022

8/10 Good

Noud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, Clean and value for money
We really enjoyed our stay in BW Tbilisi City Center. The staff was helpful and nice. Check-in was quick and the rooms and the whole hotel was very clean. The choices for breakfast were not to extensive, but maybe it had to do with the fact that it was pretty quiet in the hotel. Overall I would recommend it when visiting Tbilisi!
Stayed 6 nights in Jul 2021

8/10 Good

Mohammed

Stayed 2 nights in Jun 2021

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and clean hotel. Nice beds. Staff was exilent
Stayed 4 nights in Jul 2019

10/10 Excellent

Nico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019