Deluxe Double or Twin Room, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe
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Reviews of Ameri Plaza Hotel

4 out of 5
Ameri Plaza Hotel
76 Merab Kostava St, Tbilisi, Tbilisi

Reviews

9.0

Wonderful

Rating 10 - Excellent. 49 out of 73 reviews" "
Rating 8 - Good. 16 out of 73 reviews" "
Rating 6 - Okay. 3 out of 73 reviews" "
Rating 4 - Poor. 1 out of 73 reviews" "
Rating 2 - Terrible. 4 out of 73 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
The best thing about this hotel was perhaps the staff who answered all our questions before our arrival and during our stay. They were kindly able to offer early check-in, although I understand this is rare. It's also quite modern, clean, and well-maintained. Very happy with the room sizes, furniture, and cleanliness. What can be improved: the breakfast is very basic, some food was cold, not great quality, and some items felt/looked not fresh. Linen was not changed during our stay (5 days), and at least one change would be expected from a 4* hotel. All in all, it's great value for a 4* hotel and the prices in Tbilisi, given the location as well (10 mins drive into the city). Thanks again to all the reception and cleaning staff!
Stayed 5 nights in Dec 2023

2/10 Terrible

Ketevan

Stayed 3 nights in Nov 2023
Response from Nika Morchadze , Operations Manager on Dec 9, 2023
Dear Ketevan,We noticed that you left a negative review and we would like to understand more about the issues you experienced during your stay. We take all feedback seriously, and we would appreciate it if you could take a few moments to let us know what went wrong.

8/10 Good

Saad

Stayed 2 nights in Sep 2023

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service
Friendly staff and clean room
Stayed 5 nights in Jul 2023

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for two nights, enjoyed the view. Staff were very friendly, breakfast was delicious. We will come back!
Stayed 1 night in Jul 2023
Response from Shota (Sales and Marketing) on Jul 6, 2023
Dear Kathy,Thank you for your valuable feedback. It will be our pleasure hosting you in our Hotel again.Kind Regards,

10/10 Excellent

Michael

Stayed 1 night in Oct 2022

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was fast and easy. The room was a good size and it was clean. The breakfast served every morning. The staff were friendly and helpful. I stayed on the 14th floor and my favorite part was the balcony, it gave you a beautiful view of Tbilisi and opportunity to smoke if you're a smoker.
Stayed 9 nights in Sep 2021
Response from Sales and Marketing Assistant on Sep 22, 2021
Dear Brad, Thank you for taking time to review your recent stay with us. We were pleased to note that we were able to deliver you friendly service. Your feedback is a great motivation for all of us! We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely, Ameri Plaza Administration

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very nice , nice breakfast, clean and new room
Stayed 2 nights in Feb 2020
Response from Ameri Plaza Administration on Mar 30, 2020
Dear Guest, Thank you for taking time to review your recent stay with us. We were pleased to note that we were able to deliver you friendly service. Your feedback is a great motivation for all of us! We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely, Ameri Plaza Administration

10/10 Excellent

Siddhartha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic room and service. The breakfast menu is limited.
Stayed 3 nights in Feb 2020
Response from Aldo, Sales And Marketing Assistant on Mar 3, 2020
Dear Siddhartha, Thank you for taking time to review your recent stay with us. We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely, Ameri Plaza Administration

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Except check in process everything was fine. No car can stop in front off the hotel, you have to walk to the corner of the street.
Stayed 3 nights in Feb 2020
Response from Aldo on Feb 14, 2020
Dear Guest, Thank you for taking time to review your recent stay with us. We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely, Ameri Plaza Administration

8/10 Good

raya

Stayed 7 nights in Dec 2019

8/10 Good

Burt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Aldo on Dec 17, 2019
Dear Guest, Thank you for taking time to review your recent stay with us. We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely, Ameri Plaza Administration

10/10 Excellent

Nautiqueboy, Jacksonville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a new building in the city. Definitely if you go to Tbilisi stay in a new property. The room was nice, the bathroom and walk-in shower were large, the staff was nice, arranged transport to and from airport, gave me a lunch as I left for the airport. The included breakfast every morning was a large spread. Very nice experience, I would stay there again.
Stayed 18 nights in Nov 2019
Response from Aldo on Dec 13, 2019
Dear Guest, Thank you for taking time to review your recent stay with us. We were pleased to note that we were able to deliver you friendly service. Your feedback is a great motivation for all of us! We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely, Ameri Plaza Administration

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not central but O.K. Nearby restorants & facilities.
Stayed 3 nights in Nov 2019
Response from Sales and Marketing Assistant on Nov 12, 2019
Dear Guest, Thank you for taking time to review your recent stay with us. We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely, Ameri Plaza Administration

8/10 Good

lior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Ameri Plaza Administration on Nov 11, 2019
Dear Guest, Thank you for taking time to review your recent stay with us. We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely, Ameri Plaza Administration

10/10 Excellent

Craig

Stayed 1 night in Nov 2019
Response from Aldo on Feb 14, 2020
Dear Guest, Thank you for taking time to review your recent stay with us. We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely, Ameri Plaza Administration

2/10 Terrible

Muhammad Ali

Stayed 1 night in Oct 2019
Response from Aldo on Feb 14, 2020
Dear Guest, Thank you for taking time to review your recent stay with us. We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely, Ameri Plaza Administration

8/10 Good

Mazi

Liked: Cleanliness, staff & service, property conditions & facilities
Very problematic location because no place to wait for taxi near the hotel
Stayed 3 nights in Sep 2019
Response from Ameri Plaza Administration on Oct 10, 2019
Dear Guest, Thank you for taking time to review your recent stay with us. We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely, Ameri Plaza Administration

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
We loved our stay at Ameri Plaza Hotel. The staff were just amazing. We really enjoyed the buffet breakfast each morning as the spread was plentiful and so so delicious. Hotel was very clean and comfortable.
Stayed 3 nights in Sep 2019
Response from Ameri Plaza Administration on Oct 1, 2019
Dear Guest, Thank you for taking time to review your recent stay with us. We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely, Ameri Plaza Administration

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Ameri Plaza Administration on Sep 17, 2019
Dear Guest, Thank you for taking time to review your recent stay with us. We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely,

10/10 Excellent

Dalit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Ameri Plaza Administration on Jul 30, 2019
Dear Guest, Thank you for taking time to review your recent stay with us. We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely

10/10 Excellent

Naama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!
Stsyd for 1 nigth and came back for 2 moor. Lasha the receptionist was vey kind and helped us getting around. The hotel is not in the old city but it is ~6 lari with a taxi. Big rooms.very comfortbal. Recomended!!
Stayed 1 night in Jul 2019
Response from Ameri Plaza Administration on Jul 22, 2019
Dear Guest, Thank you for taking time to review your recent stay with us. We were pleased to note that we were able to deliver you friendly service. Your feedback is a great motivation for all of us! We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely,

2/10 Terrible

MO

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A.C. not working , after service was not cooling One Key for Each Room not allow to get 2 Keys Not cleaning very well
Stayed 4 nights in Jun 2019
Response from Ameri Plaza Administration on Jul 15, 2019
Dear Guest, Thank you for taking time to review your recent stay with us. Yours sincerely,

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good excellent staff good very clean hotel great views of Tbilisi from front rooms in Tbilisi.
Stayed 1 night in May 2019
Response from Ameri Plaza Administration on Jun 4, 2019
Dear Guest, Thank you for taking time to review your recent stay with us. We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely, Ameri Plaza Administration

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2019
Response from Ameri Plaza Administration on May 29, 2019
Dear Guest, Thank you for taking time to review your recent stay with us. We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely, Ameri Plaza Administration

10/10 Excellent

IRIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Ameri Plaza Administration on May 27, 2019
Dear Guest, Thank you for taking time to review your recent stay with us. We were pleased to note that we were able to deliver you friendly service. Your feedback is a great motivation for all of us! We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely,

10/10 Excellent

Mohammad hossein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Ameri Plaza Administration on May 1, 2019
Dear Guest, Thank you for taking time to review your recent stay with us. We were pleased to note that we were able to deliver you friendly service. Your feedback is a great motivation for all of us! We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely

10/10 Excellent

Verified traveler

Stayed 7 nights in Apr 2019
Response from Ameri Plaza Administration on Apr 25, 2019
Dear Guest, Thank you for taking time to review your recent stay with us. We were pleased to note that we were able to deliver you friendly service. Your feedback is a great motivation for all of us! We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely

10/10 Excellent

CONOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Ameri Plaza Administration on Apr 25, 2019
Dear Guest, Thank you for taking time to review your recent stay with us. We were pleased to note that we were able to deliver you friendly service. Your feedback is a great motivation for all of us! We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Apr 2019
Response from Ameri Plaza Administration on Apr 22, 2019
Dear Guest, Thank you for taking time to review your recent stay with us. We were pleased to note that we were able to deliver you friendly service. Your feedback is a great motivation for all of us! We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely

4/10 Poor

Verified traveler

Liked: Cleanliness
Stayed 4 nights in Apr 2019
Response from Ameri Plaza Administration on Apr 16, 2019
Dear Guest, Thank you for taking time to review your recent stay with us. We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel with Great Staff
The staff at Ameri Plaza were very helpful with arranging transportation for us both from the airport and also into the countryside. They were quick and thorough in answering questions prior to our arrival and also kept us informed during our stay. We received an upgrade to one of our rooms, but both rooms for our family were spacious and clean. The bed was very comfortable and the bathroom was spacious with a nice shower. The breakfast was very tasty and had many options, including a few different choices each morning. Though the hotel is located a bit farther away from the Old Town, it is very conveniently located near a metro station and it is very easy to access the metro system. There are food/coffee options nearby and the neighborhood feels busy enough to be comfortable, but also quiet enough to be enjoyable in the evenings.
Stayed 2 nights in Mar 2019
Response from Ameri Plaza Administration on Mar 27, 2019
Dear Guest, Thank you for taking time to review your recent stay with us. We were pleased to note that we were able to deliver you friendly service. Your feedback is a great motivation for all of us! We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room,polite , kind , responsible and smiler staff.
Stayed 3 nights in Mar 2019
Response from Ameri Plaza Administration on Apr 16, 2019
Dear Guest, Thank you for taking time to review your recent stay with us. We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely,

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are very good for the price and I especially liked the staff who were very diligent and meticulous in making my stay enjoyable.
Stayed 4 nights in Feb 2019
Response from Tina. Sales and Marketing Manager on Mar 14, 2019
Dear Guest. Thank you for taking time to review your recent stay with us. Your feedback is important for all of us! We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally we are very satisfied with this hotel. We highly recommended to travelers to stay in this hotel. Very nice and neat hotel. Rating of this hotel should be 4 star. Nice view in balcony. Spacious rooms, breakfast with different varieties and tasty.
Stayed 2 nights in Feb 2019
Response from Tina. Sales and Marketing Manager on Mar 14, 2019
Dear Guest. Thank you for taking time to review your recent stay with us. Your feedback is important for all of us! We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely.

10/10 Excellent

LUIS D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place to stay, the rooms are huge and confortable.
Stayed 2 nights in Feb 2019
Response from Tina. Sales and Marketing Manager on Mar 14, 2019
Dear Guest. Thank you for taking time to review your recent stay with us. Your feedback is important for all of us! We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely.

10/10 Excellent

נתי

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019
Response from Tina Kekelia. Sales and Marketing Manager on Mar 14, 2019
Dear Guest. Thank you for taking time to review your recent stay with us. Your feedback is important for all of us! We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasent !!
The hotel was very good comparing for the price we paid.
Stayed 3 nights in Feb 2019
Response from Nika Chubinidze General Manager on Feb 14, 2019
Dear Guest. Thank you for taking time to review your recent stay with us. Your feedback is important for all of us! We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely. Nika Chubinidze General Manager

10/10 Excellent

reuven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019
Response from Inga Mumladze Marketing Directo on Feb 14, 2019
Dear Reuven, Thank you for taking time to review your recent stay with us. Your feedback is great motivation for all of us! We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely.

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2019
Response from Nika Chubinidze General Manager on Feb 14, 2019
Dear Guest Thank you for taking time to review your recent stay with us. I was pleased to note that we were able to deliver you friendly service. Your feedback is great motivation for all of us! We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely.

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel. great staff
great
Stayed 5 nights in Jan 2019
Response from Inga Mumladze Marketing Director on Feb 14, 2019
Dear Moshe, Thank you for taking time to review your recent stay with us. Your feedback is a great motivation for all of us at Ameri Plaza. We do look forward in the hope to being able to welcome you back again in the near future and deliver you friendly service, which so many guests enjoy at Ameri Plaza Hotel. Yours sincerely

10/10 Excellent

Kerry-lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Lovely hotel with great ambiance. Rooms were clean and staff were extremely helpful.
Stayed 3 nights in Dec 2018
Response from Inga Mumladze Marketing Director on Jan 16, 2019
Dear Kerry-lee, Thank you for taking time to review your recent stay with us. I was pleased to note that we were able to deliver you friendly service. Your feedback is great motivation for all of us! We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely,

10/10 Excellent

Jonathan, Hoa

Absolute Value for Money,Convenient Location.
Stayed 3 nights in Nov 2018
Response from Inga Mumladze Marketing Director on Jan 16, 2019
Dear Jonathan, Thank you for taking time to review your recent stay with us. Your feedback is great motivation for all of us! We do look forward in the hope to being able to welcome you back again in the near future. Yours sincerely,

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Great place and convenient location. Breakfast was good too.
Stayed 3 nights in Oct 2018
Response from Inga Mumladze Marketing Director on Oct 30, 2018
Dear Michelle, Thanks a lot for taking time to review your resent stay with us. Your positive feedback is very motivating and means a lot for us. Looking forward to welcome you back again in the nearest future. Yours sincerely,

10/10 Excellent

Mohammad hossein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Inga Mumladze Marketing Director on Oct 30, 2018
Dear Mohammad, We are grateful you took time to review our hotel. Your positive feedback is motivating and means a lot for us. Looking forward to host you again in the nearest future. Yours sincerely,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel in new town
Overall a good experience. But if you want to watch TV, only Russian and Georgian channels available. Zero other languages. And if on top floors of hotel, you will have to do the last floors by stairs. Otherwise all good.
Stayed 1 night in Sep 2018
Response from Inga Mumladze Marketing Director on Oct 2, 2018
Dear Guest, Thank you for taking time to review your recent stay with us. I was pleased to note that we were able to make you feel comfortable at our hotel, but naturally disappointed that the TV channels didn’t match your expectations. I want to assure you that we will do our best to improve the situation. We do look forward in the hope to being able to welcome you back again in the near future delivering you professional and friendly service which so many guests have experienced and continue to enjoy at Ameri Plaza hotel. Yours sincerely,

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in new part of town
Stay was good. Hotel is modern and clean, in the new town. Only a few minutes away from the metro, so easy to get around. Overall good experience.
Stayed 1 night in Sep 2018
Response from Inga Mumladze Marketing Director on Oct 1, 2018
Dear Guest, Thank you for taking time to review your recent stay with us. I was pleased to note that we were able to make you feel comfortable at our hotel. We do look forward in the hope to being able to welcome you back again in the near future delivering you professional and friendly service which so many guests have experienced and continue to enjoy at Ameri Plaza hotel. Yours sincerely,

10/10 Excellent

Mohammad hossein

hi AMERI PLAZA HOTEL is very good and safe for family .
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait sauf l'isolation phonique
Un hôtel quasi parfait mais de gros problèmes d'isolation phonique qui ont rendu mes nuits difficiles du fait de voisins trop bruyants...
Stayed 6 nights in Jul 2023