Deluxe Room, 2 Twin Beds | Exterior
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Reviews of Le NexHotel

3 out of 5
Le NexHotel
Avenue Des Forges, Tarbes, Hautes-Pyrenees

Reviews

9.0

Wonderful

Rating 10 - Excellent. 310 out of 540 reviews" "
Rating 8 - Good. 184 out of 540 reviews" "
Rating 6 - Okay. 36 out of 540 reviews" "
Rating 4 - Poor. 7 out of 540 reviews" "
Rating 2 - Terrible. 3 out of 540 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Autumn

Stayed 1 night in Mar 2024
Response from lucindah on May 12, 2024
Chère Madame,Votre ressenti est important à nos yeux et nous sommes enchantés de lire votre satisfaction.C’est avec joie que nous vous recevrons de nouveau.Cordialement Lucindah

10/10 Excellent

Glenn, Flower Mound

Liked: Cleanliness, staff & service, property conditions & facilities
Many restaurant choices nearby, easy to get to, parking on site
Stayed 2 nights in Jul 2023
Response from lucindah on Jul 16, 2023
Chère Madame,Toute l’équipe vous remercie pour vos compliments et pour votre note.C’est avec un grand plaisir que nous vous accueillerons de nouveau dans notre établissement.Cordialement Lucindah

10/10 Excellent

Thomas

Stayed 1 night in Jan 2023
Response from Lucindah on Jan 10, 2023
Cher Monsieur,Nous vous remercions d’avoir pris le temps de répondre à l’enquête d’Expédia.Nous sommes honorés d’avoir obtenu la note maximale et nous vous en remercions.C’est avec joie que nous vous recevrons de nouveau.Cordialement Lucindah

10/10 Excellent

Eamon

Stayed 1 night in May 2022
Response from Mélissa on Jul 9, 2022
Madame, Monsieur, Nous vous remercions d’avoir pris le temps de noter notre hôtel. Nous sommes honorés d’avoir obtenu la note maximale et nous vous en remercions. Espérant vous accueillir de nouveau. Cordialement

2/10 Terrible

venessa

Stayed 2 nights in May 2022
Response from Mélissa on Jul 2, 2022
Chère Madame, Nous vous remercions d’avoir choisi le NexHôtel pour votre séjour à Tarbes. Nous sommes attristés de constater votre déception. Toujours désireux de satisfaire notre clientèle, pourriez-vous revenir vers nous afin d’en connaître les raisons. Veuillez agréer, Madame, nos plus cordiales salutations. Cordialement

8/10 Good

Thibaud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good stay but get an electrician in!
One night stay in Tarbes.Convenient location for the station. Room fine overall, but small issue with electrics in both our initial and then subsequent room on a different floor which meant we had no overheard lighting.
Stayed 1 night in Nov 2021
Response from Mélissa on Nov 27, 2021
Dear Madam, Sir, Thank you for taking the time to complete the Expedia survey. We are pleased to note your general satisfaction with the rating assigned. We are sorry for the problem with the electricity. This has been forwarded to the relevant department and it has been fixed. Hoping to welcome you again. Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly but on Friday night noise on the street outside made it impossible to sleep
Stayed 5 nights in Aug 2019
Response from Mélissa on Sep 10, 2019
Dear Madam, Sir, Thank you for taking time to share your experience. We are glad that you enjoyed our hotel. We are sorry for the nuances of sound. The trading association of the Arsenal and the City Council works together to stop the noise at night but in vain, the civism is civility not mandatory. Hoping to welcome you again. Best regards, Mélissa.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms are exactly as shown on the website. Fantastic breakfast! Air conditioning works well and is a huge relief in the heatwave. Oddly, they only had one iron for the entire hotel and we stayed 5 days and only were given one bar of soap. Hair dryer was weak. Staff is friendly and if you come in and don't see anyone, just check the back door - they are all smoking out there.
Stayed 6 nights in Jul 2019
Response from Mélissa on Aug 20, 2019
Dear Madam, Sir, Thank you for taking the time to submit a comment. We are happy that your stay has gone well. We are sorry that there was only one iron available during your stay, unfortunately some customers do not return after use which block other people, civility is not always de rigueur. We are surprised and saddened to read your remark about the staff, our Management will inform the people concerned so that it doesn’t happen again. Please accept our cordial greetings.

8/10 Good

Verified traveler

Stayed 1 night in Jul 2019
Response from Mélissa on Aug 22, 2019
Madame, Monsieur, Nous vous remercions d’avoir pris le temps de noter notre hôtel. Nous sommes heureux que votre séjour se soit bien passé. Espérant que votre choix se portera de nouveau sur le RexHotel. Cordialement

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2019
Response from Mélissa. on May 14, 2019
Cher Monsieur, Nous vous remercions d’avoir pris le temps d’évaluer votre séjour. Au vue de la note attribuée nous sommes navrés de constater votre satisfaction plutôt mitigée. Espérant vous recevoir de nouveau. Cordialement

10/10 Excellent

Eric, Richmond, Texas USA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is nice. Really enjoy the stay. The trip went well
Stayed 2 nights in Sep 2018
Response from Mélissa on Apr 9, 2019
Dear Sir, Thank you to had taking time to submit your opinion on our hotel. We are delighted to read your complete satisfaction. Hoping to see you soon. Best regards

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay.
Simple accommodation but very comfortable and clean. Comfortable bed. Clean shower. No hand basin in separate toilet but we can forgive that. Kettle and coffee in room(unusual in France). Good television. Very friendly and helpful staff. Good secure parking. Good selection at breakfast. A good selecton if bars and restaurants, plus multi-screen cinema within walking distance. What more could you wish for? We were there as a stopover but would happily have stayed another night or two.
Stayed 1 night in Dec 2018
Response from Mélissa on Jan 9, 2019
Dear Sir, Thank you to had taking time to answer at the questionnaire. We are honored to read your complete satisfaction. All the team thanks you for all these compliments that reward our work. It is with joy that we will welcome you again. Best regards.

10/10 Excellent

Anne, Toronto, Ontario,Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property, well maintained. about 15 minute walk from city centre. Lots of Secure Parking for our car. Only one problem was we could not access the wifi directly through our MacBook we had to use a partnered connection via our iPhone. This was problematic in that the iPhone reception was good but the MacBook.
Stayed 2 nights in Sep 2018
Response from Mélissa on Oct 16, 2018
Dear Madam, Thank you to had chosing the Nexhotel for your stay in Tarbes. We are glad to read your compliments and we are happy that your stay was good. We take note of the wifi issues for the Macbook and we try to find a solution. Hoping to see your again for a next stay. Best regards.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trendy hotel
Nice hotel easy walking distance to the centre of Tarbes, through a beautiful park.
Stayed 1 night in Nov 2017
Response from Mme MURGUIONDO directrice on Dec 4, 2017
Dear Mrs or Mr, Thank you for choosing the NexHotel for your recent stay in Tarbes; and taking time to review it on Expedia. I appreciate your feedback concerning the location of the hotel. Hoping that you will choose to stay with us if ever in the area again, kind regards Mrs E.Murguiondo, managing director

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great: Highly recommended
This is a new hotel in an area that's a gentrified former industrial manufacturing zone. As such, a GPS navigator won't find it. Google Maps just barely did, but we located it after 10 minutes of looking. Just be aware of that going it. Great room. Clean, new and crisp. Good lighting and nice big windows. The usual great breakfast and there are good restaurants and a movie theater within a three minute walks. Hotel staff is helpful and friendly. We stayed for two days and I really liked this place. Definitely would stay again.
Stayed 1 night in Jun 2017
Response from Mme MURGUIONDO directrice on Jun 21, 2017
Dear Mister Paul, Thank you for selecting the NexHotel for your recent stay in Tarbes; and taking time to review it on Expedia. I appreciate your feedback concerning the friendly staff, the breakfast and the area. Hoping that you will choose to stay with us if ever in the area again, kind regards Mrs E.Murguiondo, managing director

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Not in city center but very good restaurants are near
Response from Mrs E. Murguiondo, the manager on Jun 23, 2016
Dear Madam, Sir Thank for taking time to review the Next hotel and for giving us such good marks. It is a pleasure to know you enjoyed staying with us and liked our location and all the restaurants nearby. Hoping to welcome you soon again, till then kind regards

10/10 Excellent

GARY , DUBAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT PLACE
GOOD NICE CLEAN PLACE. JUST WHAT I NEEDED WAS WELL SET OUT BUT COULDN'T WORK OUT HOW TO OPERATE AIR CONDITIONER. HAD A WORK TO TRAIN STATION AND ATE AT THE kEBAB SHOP OPPOSITE IT., GRETA VALUE FOR MONEY

10/10 Excellent

Karen, South Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new hotel just outside city centre
Friendly welcome and clean well appointed room. Train line just behind the hotel didn't cause too much disturbance but not the most attractive view! Good breakfast for the money too.

2/10 Terrible

GC, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Earth Should Open Up and Swallow This Hotel
On January 26, 2014, I booked July 22nd and July 23rd at this hotel not long after the Tour de France published its routes for 2014. I knew that Tarbes would fill up on those dates due to the Tour, and I did not want to be forced to find a disgusting dive or sleep in my car. Hotels.com sent me e-mail indicating that my reservation was confirmed, and that all I had to do was show up and enjoy my stay. It didn’t work that way. The attractive young woman at the desk first claimed that she could not find my reservation. Then, when I produced a copy of the message from Hotels.com, my reservation was miraculously found but I was told that there was a problem with “my room” in that it did not have electricity. That bears a bit of emphasis. Only one room in the hotel -- my room -- did not have electricity. Oh, and they were fully booked so they already had made me a reservation at another hotel, the Ibis Budget. Interesting that they already had made me a reservation at the Ibis Budget given that they earlier had denied that I even had a reservation at their hotel. We took the room at the Ibis Budget. We were given “the last available room” at the Ibis Budget. It smelled horribly and the floors were dirty, but we had no choice. It was that or sleep in our car, as Tarbes was just as full as we expected it would be when I reserved these rooms last January.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Chambre très propre et agréable. Lit avec une très bonne literie.
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Lucindah on Mar 25, 2024
Cher Client,Nous sommes heureux de constater votre satisfaction générale.En espérant que votre choix se portera à nouveau sur notre établissementCordialement Lucindah

6/10 Okay

muriel

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Hôtel très bien situé à deux pas de la gare mais le quartier de l’arsenal attire la nuit des personnes relativement bruyantes qui se servent de la rue principale comme d’une piste de course en voiture. Réveil à 3h du matin !
Stayed 1 night in Feb 2024
Response from Lucindah on Feb 11, 2024
Chère Madame,Nous vous remercions d’avoir choisi le NexHotel pour votre séjour à Tarbes.En effet l’hôtel se situe dans le quartier de l’Arsenal, qui est un ancien quartier militaire.Petit à petit les bâtiments sont réhabilités pour en faire des lieux de loisirsL’association commerçante de l’Arsenal et la Mairie travaille ensemble pour cesser ce tapage nocturne mais en vain, malheureusement le civisme n’est pas toujours de rigueurEn espérant que votre choix se portera à nouveau sur notre établissement Cordialement Lucindah

6/10 Okay

David

Stayed 1 night in Feb 2024
Response from Lucindah on Feb 11, 2024
Cher Monsieur,Nous vous remercions d’avoir pris le temps de répondre à l’enquête d’Expédia.Nous sommes honorés d’avoir obtenu la note maximale et nous vous en remercions.C’est avec joie que nous vous recevrons de nouveau.Cordialement Lucindah

10/10 Excellent

Carla

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lucindah on Feb 11, 2024
Chère Madame,Nous vous remercions d’avoir pris le temps de répondre à l’enquête d’Expédia.Nous sommes honorés d’avoir obtenu la note maximale et nous vous en remercions.C’est avec joie que nous vous recevrons de nouveau.Cordialement Lucindah

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lucindah on Feb 11, 2024
Cher Client,Nous vous remercions d’avoir pris le temps de répondre à l’enquête d’Expédia.Nous sommes honorés d’avoir obtenu la note maximale et nous vous en remercions.C’est avec joie que nous vous recevrons de nouveau.Cordialement Lucindah

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel agréable et trés réactif
Excellent rapport qualité/prix. Personnel agréable et trés réactif
Stayed 1 night in Jan 2024
Response from Lucindah on Jan 21, 2024
Cher Monsieur,Nous sommes enchantés que vous mettiez en avant l’accueil de notre personnel, qui nous semble nécessaire au bon déroulement d’un séjour.C’est avec un grand plaisir que nous vous accueillerons de nouveau dans notre établissement.Cordialement Lucindah

6/10 Okay

Valerie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impossible de régler la température dans la chambre. Il y faisait 24 degrés en novembre. Malgré un appel à la réception, rien n’a été fait pour modifier la température. Le conseil que l’on m’a donné a été d’ouvrir la fenêtre alors que ma chambre donnait sur le voie ferrée…
Stayed 1 night in Nov 2023

10/10 Excellent

frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from carine on Dec 21, 2023
Cher Monsieur,Merci d’avoir pris le temps de laisser un avis suite à votre séjour chez nous. Nous sommes ravis de l’excellente note que vous nous avez attribué. Au plaisir de vous accueillir à nouveau. Cordialement, Carine

8/10 Good

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Bertrand

Business traveler
Liked: Cleanliness, staff & service
Ça serait bien d avoir de la pression d eau dans la salle de bain et du gel douche
Stayed 1 night in Nov 2023

10/10 Excellent

Fabien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel
Hôtel récent Les chambres sont propres et fonctionnelles dommage qu'un rideau sépare la salle de douche de la chambre Wc fermé par porte coulissante et isolé de la salle de bain Petit déjeuner varié et de qualité Bon accueil
Stayed 1 night in Nov 2023
Response from carine on Dec 21, 2023
Cher Monsieur,Merci d’avoir pris le temps de laisser un avis suite à votre séjour chez nous. Nous sommes ravis de l’excellente note que vous nous avez attribué. Au plaisir de vous accueillir à nouveau. Cordialement, Carine

10/10 Excellent

Rabah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour!
Séjour à la hauteur de mes espérances. Equipes dynamique, disponible et à l'écoute.
Stayed 1 night in Nov 2023
Response from carine on Dec 21, 2023
Cher Monsieur,Merci d’avoir pris le temps de laisser un avis suite à votre séjour chez nous. Nous sommes ravis de l’excellente note que vous nous avez attribué. Au plaisir de vous accueillir à nouveau. Cordialement, Carine

10/10 Excellent

Maryline

Stayed 1 night in Nov 2023
Response from carine on Dec 21, 2023
Chère Madame,Merci d’avoir pris le temps de laisser un avis suite à votre séjour chez nous. Nous sommes ravis de l’excellente note que vous nous avez attribué. Au plaisir de vous accueillir à nouveau. Cordialement, Carine

10/10 Excellent

edwige

Stayed 1 night in Oct 2023
Response from carine on Dec 21, 2023
Chère Madame,Merci d’avoir pris le temps de laisser un avis suite à votre séjour chez nous. Nous sommes ravis de l’excellente note que vous nous avez attribué. Au plaisir de vous accueillir à nouveau. Cordialement, Carine

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien à dire hôtel propre chambre impeccable
Stayed 1 night in Nov 2023

10/10 Excellent

Jean-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel a recommander
Très bon hôtel, confortable et très propre Le personnel est très aimable
Stayed 1 night in Oct 2023
Response from carine on Dec 21, 2023
Cher Monsieur,Merci d’avoir pris le temps de laisser un avis suite à votre séjour chez nous. Nous sommes ravis de l’excellente note que vous nous avez attribué. Au plaisir de vous accueillir à nouveau. Cordialement, Carine

4/10 Poor

alain

Stayed 1 night in Oct 2023

10/10 Excellent

Jean-Marie

Stayed 1 night in Oct 2023
Response from carine on Dec 21, 2023
Cher Monsieur,Merci d’avoir pris le temps de laisser un avis suite à votre séjour chez nous. Nous sommes ravis de l’excellente note que vous nous avez attribué. Au plaisir de vous accueillir à nouveau. Cordialement, Carine

10/10 Excellent

Nadège

Stayed 1 night in Oct 2023
Response from carine on Dec 21, 2023
Chère Madame,Merci d’avoir pris le temps de laisser un avis suite à votre séjour chez nous. Nous sommes ravis de l’excellente note que vous nous avez attribué. Au plaisir de vous accueillir à nouveau. Cordialement, Carine

10/10 Excellent

Cédric

Stayed 1 night in Oct 2023

10/10 Excellent

Justo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Patrick

Stayed 3 nights in Sep 2023

10/10 Excellent

marc

Stayed 1 night in Oct 2023

8/10 Good

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre très agréable et bon petit déjeuner.Accès facile à pied de la gare SNCF
Stayed 1 night in Sep 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre correcte .. bien et propre
Stayed 2 nights in Sep 2023

10/10 Excellent

Isabelle

Stayed 1 night in Sep 2023