Executive Double Room, 1 Bedroom | Individually decorated, soundproofing, rollaway beds, free WiFi
Check availability

Reviews of Mansfield Castle Hotel

3.5 out of 5
Mansfield Castle Hotel
Scotsburn Road, Tain, Scotland

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 33 reviews" "
Rating 8 - Good. 10 out of 33 reviews" "
Rating 6 - Okay. 4 out of 33 reviews" "
Rating 4 - Poor. 1 out of 33 reviews" "
Rating 2 - Terrible. 4 out of 33 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

BART

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This would actually be a review of the Morangie Hotel in Tain. We were informed just a few weeks before our trip that they have repairs that needed to be done in the Mansfield hotel and that they transferred us to another hotel without an offer of a refund. The Morangie Hotel was a nice looking manor and had lovely stag head and Jacobite sword memerobilia. However shrouded in tacky halloween decorations and buckets laid about to catch leaks around the hotel. It wasn’t the stay we were expecting.
Stayed 1 night in Oct 2023

2/10 Terrible

CYNDIE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor experience: Transferred us to an old house
Despite being asked for a refund, they still transferred us to the "Morangie Hotel Tain" which is nothing more than an old house. That "hotel" had such a strong smell of carpet clue or some other cleaning chemicals that it triggered an asthma attack and we needed to leave urgently. We were unable to stay at that hotel and had to travel all the way to Dornoch at 11:00pm in order to stay at another hotel so we had to pay for another hotel. We need a refund for our stay and until we receive one, this review will remain here and other sites. I wish the castle had handled the situation better, but they did not.
Stayed 2 nights in Sep 2023

6/10 Okay

Gary

Liked: Cleanliness, staff & service
Disliked: Room comfort
Lovely hotel and staff
Lovely big hotel , staff were amazing , food amazing . Had a very creaky bed every time i moved in it the noise was crazy 😄 . Could dowith a little up dating , lamps and fridges , but none the less it was an old hotel , so authentic . A little expensive for what we got to be honest , but would i go back , most definitely 😊.
Stayed 2 nights in Jul 2023

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Morangie Hotel great place!
We were at the Morangie Hotel not the Mansfield Castle due to plumbing issues.
Stayed 2 nights in Jun 2023

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a castle. It’s pretty cool. Place is old which is expected. Wifi could be better.
Stayed 1 night in Aug 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Joan

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
It was closed…. Thanks for informing us Expedia… NOT
Stayed 1 night in Oct 2021

2/10 Terrible

Jonn

Business traveler
Disliked: Cleanliness, property conditions & facilities
The hotel was very run down. Toilet bowl was loose, bedside light and shaving mirror light not working. Breakfast was excellent. Very poor service, no staff. No evening meal available. Dreadful hotel.
Stayed 1 night in Aug 2021

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent - pity it was just for one night.
Very nice hotel in a quiet location with car parking outside in the grounds. Clean and good sized room with a large en-site. Breakfast was good. I would definitely stay here again.
Stayed 1 night in Aug 2021

8/10 Good

Christopher

Liked: Cleanliness, staff & service, room comfort
Pleasant
A little dated maybe but staff were very pleasant and accommodating and room was comfortable.
Stayed 1 night in Aug 2021

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel .. full of Scottish tradition. Excellent service. Great Scottish breakfast.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Great wee hotel
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellant with huge jet bath and huge bed. Loved the 'original castle' feel of the place with its tartan carpets and wooden features - very quiet and good food if a little expensive for what it was.
Stayed 1 night in Jul 2021

8/10 Good

Carl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mansfield Castle Hotel
Had a very good trip and the hotel was very friendly and welcoming. Finding the rooom was a challenge intially but was very comfortable and quiet.The food was excellent and the bar staff very entertaining. Would recomend it as a good base for the area and look forward to returniung later in the year
Stayed 1 night in Jun 2021
Response from jas on Jun 26, 2021
Thank Carl,much appreciated during these challenging times.

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from jas on Jun 17, 2021
Thanks Anita, especially at this very difficult time. Your comments are much appreciated.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Friendly staff, disappointed with overall feel
Clean and friendly customer service. Unfortunately, the place was not as expected and for us, it felt incredibly dated and old fashioned, and whilst we understand the looks that is trying to be achieved, it just came across as tired and dated. The customer service was great and the staff were very friendly but just not the type of place we were expecting. The bed, equally, was very uncomfortable and we ended up booking another place for the night.
Stayed 1 night in Jun 2021
Response from .. on Jun 10, 2021
Thanks for the comments.We appreciate all feedback. Not sure which bed as you have remained anonymous. The Castle was built in 1870-80 and we are trying to keep the castle feel with more modern updates etc. We of course have the garden wing which is attached to the older building by an internal stairway.These rooms have power showers and are large in size.Most are zip and link beds which these days are more practical but do give a king size feel. The main wing where most of the superior rooms are located is more individual.in bed style.

8/10 Good

Richard

Liked: Staff & service, room comfort
Decent enough stay, hotel a bit tired in places,
Stayed 1 night in Sep 2020

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
ld and full of character
Very nice setting and the staff were very efficient and friendly. The room was a bit on the tired side but clean. The food was good with a good choice.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a castle in Tain. Staff were excellent, friendly and helpful. Relaxed meal in the hotel crab shack was very good.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique hotel with wonderfully friendly staff. Comfortable restaurant with great food and atmosphere. I loved the unique decor throughout the hotel.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had dinner while staying at Mansfield Castle Hotel. Very attentive staff both in the bar and in the ‘crab shack’ dining area. The food was excellent and the wine list sufficient with sensible pricing. Would definitely recommend this hotel.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property and a lovely room. Good food in the Crab Shack downstairs. Great area to wander about.
Stayed 2 nights in May 2019
Response from LG on Jun 8, 2019
Glad you've enjoyed your stay with us! It's been nice having you.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
No heating in the bedroom and food expensive.
Stayed 1 night in Jan 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Visit
Staff was friendly, room was great, and food was wonderful.
Stayed 2 nights in Aug 2018

6/10 Okay

Bobby, USA

Liked: Cleanliness, property conditions & facilities, room comfort
A pretty building in a nice location and a very comfortable bed but that's about it, not worth the money, food was uninspired, staff just going through the motions, not an authentic Scottish experience, i would look elsewhere next time,
Stayed 1 night in Jul 2018
Response from jas on Aug 2, 2018
Bobby Iam a bit surprised. We just had another expedia customer advising they had a wonderful dinner and breakfast. Our Crab Shack menu is aimed at Fresh Fish daily, with Skye Oysters,Crab Cakes made with hand picked white crab meat. Highland Beef and Venison from our local butcher,Garry Grant in Golspie. Staff are mainly local and I can assure you would have been willing to meet your every request. Anyway thanks for the input we welcome all comments positive or negative.

10/10 Excellent

Ryan, Edmonton, Alberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The castle is renovated nicely, the room was very nice, great amenities, great breakfast. Could not have asked for anything more!
Response from jas on May 6, 2018
Thank you Ryan much appreciated

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un joli château devant et une petite maison basse et sombre derrière où vous prendrez garde à ne pas être logé. Le confort des cahmbres est au rendez vous mais le château est un attrape nigaud pour le voyageur ordinaire de chez Expedia..
Stayed 1 night in Aug 2019

8/10 Good

Corinne

Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Struttura incantevole servizi nn in linea con la bellezza della struttura ma comunque il mio giudizio è positivo..
Stayed 1 night in Jul 2019

10/10 Excellent

Gunilla, Sverige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel!
Very nice hotel. Very Good dinner and a wonderful breakfirst!
Stayed 1 night in Jul 2018
Response from jas on Aug 2, 2018
Thanks Gunilla, Much Appreciated.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schlafen in einem schottischen Schloß
Wann schläft man schon in einem schottischen Schloss? Wir haben hier eine sehr schöne Übernachtung gehabt. Das Hotelrestaurant ist preislich gehoben und lecker. Das Zimmer sehr ordentlich und nett eingerichtet.
Response from jas on May 6, 2018
Thank you Benjamin much appreciated

8/10 Good

Gimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort