1.Took sometime for the Front Desk to process our check-in, despite my earlier request to have our 3 suites to be co-located in the same building. The Resident Manager himself who happened to be around, had to take over from the staff supposedly attending to us.
2. There is no compendium or brochure in each room to serve as guide for guests, particularly on who and where to call directly since the Operator takes a while to answer calls. It’s necessary to have info on restaurants and their menus so as ti give guests a good choice especially when there are children or family members who obviously would want to have their choice of food and drinks.
3. There are no emergency lights around the villas especially on pathways, making it very dangerous for guests to walk outside at night in certain areas. In our case, there were no lights outside Villa #6 (there were electrical problems that night) and it took sometime to restore the lights in that area.
4. On the other hand, the restaurant staff at the Grill were very helpful and accommodating during our dinner outdoors. Problem though is the ‘poor’ lighting in the area, even around where we sat, and we could have enjoyed our dinner more.