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Reviews of Convento Boutique Hotel

3 out of 5
Convento Boutique Hotel
Piazza San Francesco, 5, Susa, Città Metropolitana di Torino

Reviews

9.4

Exceptional

Rating 10 - Excellent. 81 out of 108 reviews" "
Rating 8 - Good. 22 out of 108 reviews" "
Rating 6 - Okay. 4 out of 108 reviews" "
Rating 4 - Poor. 1 out of 108 reviews" "
Rating 2 - Terrible. 0 out of 108 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Barrie, Newton Abbot

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Leonardo, Reception on May 27, 2024
Dear CustomerThank you for the review.We hope to have you again as our esteemed guest in the future.Best regards

10/10 Excellent

Antonique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boy did we fall on our feet with this place, it is truly gorgeous. From the warm welcome to the beautiful building. The convent is truly beautiful and has been wonderfully renovated. I loved our stay here and wish that we had more than 1 night. We will definitely be back. We loved it.
Stayed 1 night in Mar 2024
Response from Michele Reception on Mar 10, 2024
Good morning, thank you very much for your feedback.We are particularly pleased to read that you found our friendly and helpful staff and our location.In the hope of being able to welcome you again to our hotel, we send you our warmest regards.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convento, Susan
Great place, convenient for town. Only reason for four stars was that it was a bit noisy in the corridor in the morning and noise from other people opening their shutters. Decent breakfast.
Stayed 1 night in Feb 2024
Response from Convento Boutique Hotel on Feb 20, 2024
Good morningWe thank you for your feedback and for your appreciation. Hoping to have you back as our dear guests as soon as possible, we send our cordial greetings.

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, comfortable, quiet. We were disappointed that the restaurant was closed, but the excellent breakfast made up for it.
Stayed 1 night in Feb 2024
Response from Reception on Feb 7, 2024
Good evening,Thanks for the review. We hope to be able to host you again soon. We wish you a good evening,Best regards

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
They did a great job converting this medieval monastery into a hotel. A really nice comfy room. Worth a stay if you’re in Susa.
Stayed 1 night in Jan 2024
Response from Reception on Jan 29, 2024
Dear CustomerThank you for the review.We hope to have you again as our esteemed guest in the future.Best regards

10/10 Excellent

Thomas, Christchurch

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing value, beautiful building and easy walk to key sights of Suza
Stayed 1 night in Jan 2024
Response from Reception on Jan 28, 2024
Good evening,Thanks for the wonderful review.With the hope of being able to host you again in the future, we wish you a good eveningBest regardsReception

10/10 Excellent

Gigliola

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Reception on Jan 14, 2024
Buonasera,Grazie per la recensione. Con la speranza di potervi ospitare nuovamente in futuro vi auguriamo una buona serata!

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel in a delightful town. Converted from a convent, the hotel has style, comfort and charm. The location was excellent for exploring by foot and the staff were very polite and helpful. Other attractions were the expansive breakfast and safe, enclosed parking. We are very happy we chose this hotel and recommend it to others.
Stayed 1 night in Nov 2023
Response from Reception on Nov 15, 2023
Good morningThank you for your positive review! We are pleased to know that your stay at our hotel lived up to your expectations. In the hope of welcoming you again in the future, we send you our warmest regards.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stopover in Susa
We were greeted by a charming young man, Leonardo, who spoke very good English and was very helpful. Room is large, bedding excellent quality and a fantastic Mountain view. Breakfast - lovely fresh pastries and cakes, fresh fruits, savoury selection. Beautiful building very careful restored still retaining its history, the cloisters make for a nice place to sit down in peace with a coffee. As our car was laden so the gated secure parking is an asset. This hotel is excellent value for money and will certainly use it again. Added bonus it’s location in a nice town
Stayed 1 night in Nov 2023
Response from Leonardo, Reception on Nov 14, 2023
Dear Mr. Milkins,We're really glad that you enjoyed your stay in our Hotel and I'm personally flattered by your words.We gladly hope to have you back as our esteemed guests in the future.Best Regards

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful, friendly, and made our accommodation easy. Secure parking was available and dining options were walkable. The surrounding area is beautiful and I would certainly stay again.
Stayed 2 nights in Nov 2023
Response from Reception on Nov 7, 2023
Gentile Sig Anthony Molinarla ringraziamo molto per la gentile recensione.Siamo felici di sapere che abbiate trascorso un soggiorno piacevole nel nostro Hotel. Il suo feedback positivo è una grande fonte di ispirazione per tutto il nostro team che lavora duramente per assicurare un' esperienza indimenticabile ai nostri ospiti. Nella speranza di di darvi nuovamente il benvenuto in futuro la ringraziamo ancora per aver scelto di soggiornare nel nostro Hotel .Cordiali saluti.Michele

10/10 Excellent

Mohammad Abul, Brambleton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautifully renovated property, very clean, well organized and a quiet place. I loved my stay here.
Stayed 1 night in Oct 2023
Response from Convento Boutique Hotel on Nov 3, 2023
We thank you very much for your review.We hope to have you back as our welcome guest.Best regardsReception

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Reception on Oct 20, 2023
Bonjour M. Michael GrayNous vous remercions et sommes très heureux que vous ayez apprécié votre séjour dans notre hôtel.La satisfaction de nos clients est notre propriété.Dans l'espoir de vous compter à nouveau parmi nos invités, Cordialement.

10/10 Excellent

Iain

Stayed 1 night in Aug 2023
Response from Convento Boutique Hotel on Aug 15, 2023
Thank you for your review, it was a real pleasure to have you among our guests.Soon

8/10 Good

mrs P

Stayed 1 night in Jul 2023
Response from Reception on Aug 25, 2023
Dear Mrs. SibleyWe thank you for your rewiev.We'd like to have you back one day as our dear guest.Best Regards

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent stay
Beautiful facility, friendly staff, impeccably maintained, great breakfast. Note: they are not allowed to have air conditioning due to heritage regulations.
Stayed 1 night in Jul 2023
Response from Convento Boutique Hotel on Jul 25, 2023
Hello, thank you very much for your evaluation.We are very pleased to have made you spend an excellent stay.Hoping to have you again as welcome guests, we send our best regards.

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast ever
Beautiful and unique space. The breakfast was amazing. Free parking and safe neighborhood. Many historical sights in the area and hiking trails.
Stayed 1 night in Jul 2023
Response from Convento Boutique Hotel on Jul 8, 2023
Good morning,Thanks for this beautiful review. With the hope of being able to host you again in our hotel, we wish you a good day and best regards,Reception

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Staff were extremely helpful and friendly. Good breakfast buffet and ample parking. Unfortunately we arrived on the wrong day of the week, so a number of ample restaurants in the area were closed. The use of a ceiling fan instead of air conditioning was a welcome change.
Stayed 1 night in Jun 2023
Response from Convento Boutique Hotel on Jun 8, 2023
Good morningWe thank you for your review. We are happy to have had you as our guests and to have made you spend an excellent stay.Best regards.

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Convento Boutique Hotel on Apr 16, 2023
Good morning Mr. Tomasz KrzeszowiecWe thank you for your feedback. We are happy that you had a great stay.Best regards.

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical building has been turned into a unique hotel. The room was very comfortable and well equipped. Breakfast buffet was delicious and all staff were extremely helpful and pleasant. Easy walking access to many restaurants and exploring Susa on foot. Would highly recommend staying here.
Stayed 1 night in Feb 2023
Response from Convento Boutique Hotel on Feb 5, 2023
Dear Madam, Thank you for choosing our hotel and for your review.We are happy that you had a nice stay.Hoping to have you back as our welcome guest, we send our best regards.

10/10 Excellent

Julian

Stayed 1 night in Apr 2024
Response from Leonardo, Reception on May 21, 2024
Dear CustomerThank you for the review.We hope to have you again as our esteemed guest in the future.Best regards

10/10 Excellent

francesca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location splendida all interno di questo convento , vicino alle rovine romane di Susa . Prenotato camera standard con letto matrimoniale , materasso comodissimo, biancheria top e pulizia eccellenti. Colazione dolce/salata super abbondante , con ottimo caffè servita in una sala ristorante bellissima. Preso per fare una tappa prima di proseguire per andare a sciare in zona Claviere-Monginevro, sicuramente consigliato Complimenti
Stayed 1 night in Apr 2024
Response from Reception on Apr 3, 2024
BuonaseraGrazie per la bellissima recensione!Siamo felici di sapere che il vostro soggiorno nel nostro Hotel sia stato confortevole.Con la speranza di avervi nuovamente come ospiti vi auguriamo una buona serata,Cordiali saluti

10/10 Excellent

Fulvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aspettative non tradite...e qualcosa in piu'!
Tutto secondo le alte aspettative della struttura. Nessun inconveniente dall'accoglienza precisa e veloce a tutto il resto compresa abbondante e qualificata colazione. Contesto eccezionale che sprizza storia da tutti gli angoli. Ciliegina sulla torta la visita alla Chiesa di San Francesco, facente parte della struttura, con l'accompagnamento del Direttore della struttura, molto preparato e disponibile
Stayed 3 nights in Feb 2024
Response from Leonardo, Reception on Feb 27, 2024
Gentile Cliente,La ringraziamo per la recensione. Speriamo di poterla riavere in seguito come Nostro stimato Ospite.Cordiali Saluti

8/10 Good

jocelyne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Reception on Feb 24, 2024
Good morning, thank you for your review.In the hope of being able to have you again as our welcome guests, we send our cordial greetings.

10/10 Excellent

Alessia

Stayed 1 night in Feb 2024
Response from Reception Convento Boutique Hotel on Feb 20, 2024
Buongiorno la ringrazaimo molto per la sua recensione. Nella speranza di riavervi come graditi ospiti, porgiamo cordiali saluti.

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima struttura
struttura molto bella e curata, stanza molto pulita, colazione varia, personale molto gentile, consigliatissima
Junior suite
Junior suite
bagno Junior suite
chiostro
Stayed 1 night in Feb 2024
Response from Reception on Feb 17, 2024
Buobgiorno, grazie per la bellissima recensione.Con la speranza di potervi ospitare nuovamente al più presto vi porgiamo cordiali saluti,Buona giornata

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Posto pulito e personale gentile. Ottima colazione e posizione strategica. Peccato per la struttura che avrebbe bisogno di una bella ristrutturazione. Le finestre e gli infissi sono prossimi al tracollo.
Stayed 1 night in Feb 2024
Response from Reception on Feb 5, 2024
Buongiorno,La ringraziamo per la recensione e prenderemo sicuramente in considerazione i suoi suggerimenti.Con la speranza di poterla ospitare nuovamente in futuro le porgiamo cordiali saluti

10/10 Excellent

Elena Ersilia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Per chi ama la storia, vale la pena scegliere questa struttura meravigliosa che porta con sé la pace e la vita di chi l'ha costruita e in essa ha vissuto per SECOLI!.
Stayed 2 nights in Jan 2024
Response from Reception on Jan 28, 2024
Buonasera,Vi ringraziamo per questa bellissima recensione. Siamo felici che il soggiorno nella nostra Struttura sia stato per voi gradevole. Con la speranza di potervi ospitare nuovamente al più presto vi auguriamo una buona serata,Cordiali saluti

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una sosta eccellente
Eccezionale. Livello molto superiore alle aspettative in tutto. Comfort, piccole e tante attenzioni in camera, dal bollitore, con caffe e tisane, frigo, ciabatte, letti super comodi, cuscini in piu, biancheria nuova e morbidissima, temperatura confortevole e regolabile. Arredamento curatissimo con pezzi antichi. Colazione favolosa, con salato e dolci speciali, torte brioches e anche angolo prodotti senza glutine. In un vero convento, si transita in chiostri antichi e affascinanti. Personale molto gentile. Buone indicazioni per cena in trattoria a due passi. Da tornarci, piuttosto con piccola deviazione.
Stayed 1 night in Jan 2024
Response from Reception on Jan 28, 2024
Buongiorno la ringrazaimo per il suo feedback siamo lieti di sapere che abbiate trascorso un eccellente soggiorno presso il nostro Hotel.Ci impegnamo per offrire ai nostri ospiti un'esperienza di alto livello, e la sua recensione ci conferma che il nostro lavoro prosegue nella giusta direzione.Nella speranza di potervi accogliere nuovamente, e ringraziandovi per averci scelto, porgiamo cordiali saluti.MicheleReception

10/10 Excellent

Caterina

Liked: Cleanliness, staff & service, property conditions & facilities
Posto carino personale gentile ottima colazione . È già la seconda volta che torniamo
Stayed 1 night in Jan 2024
Response from Reception on Jan 22, 2024
Buonasera!Grazie per la bellissima recensione. Con la speranza di potervi ospitare nuovamente in futuro vi auguriamo una buona serata,Cordiali saluti

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Superbe hôtel .chambres convenables
Hôtel tres original . Extérieurs superbes. Accueil au top . La chambre triple par contre est pas tres avenante odeur d hopital mobilier decousu et matelas tres mou et etroit. Par contre theire bonne idee . Salle de bain qui a besoin d un coup de fraîcheur . Dommage tres peu assorti aux extérieurs sublimes . Petit déjeuner bon dans l ensemble.
Stayed 1 night in Jan 2024
Response from Reception on Jan 22, 2024
Bonsoir,Merci pour la critique.Nous vous informons que nous travaillons à rendre l'ameublement des chambres conforme au style de l'Hôtel.Dans l'espoir de pouvoir vous revoir parmi nos invités de bienvenue, nous vous adressons nos plus chaleureuses salutations.

8/10 Good

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è molto bella , silenziosa pulita , il personale molto preparato e cordiale . La camera pulita è carina. Il topper alla notte scalda un po' ma forse è personale .la colazione abbondante e varia dolce e salato .
Stayed 1 night in Dec 2023
Response from Reception on Dec 25, 2023
Buongiorno,Grazie per la recensione. Con la speranza di potervi ospitare nuovamente al più presto vi auguriamo un felice Natale

10/10 Excellent

Mattia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima location e parcheggio interno e riparato. Ambiente curato nei dettagli.
Stayed 2 nights in Dec 2023
Response from Reception on Dec 25, 2023
Buongiorno,Grazie per la recensione!Con la speranza di potervi ospitare nuovamente al più presto vi auguriamo un felice NataleCordiali saluti

8/10 Good

SONIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Reception on Dec 25, 2023
Buongiorno,Grazie per la recensione!Con la speranza di potervi ospitare nuovamente al più presto vi auguriamo un felice NataleCordiali saluti

10/10 Excellent

Karel Marie Joseph

Stayed 1 night in Nov 2023
Response from Reception on Dec 25, 2023
Buongiorno,Grazie per la recensione!Con la speranza di potervi ospitare nuovamente al più presto vi auguriamo un felice NataleCordiali saluti

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joli mais pas très silencieux
Très joli endroit mais un peu bruyant. On entend les bruits des autres chambres. Personnel très aimable. Bon petit déjeuner.
Stayed 1 night in Nov 2023
Response from Reception on Dec 5, 2023
Bonjour Nous vous remercions pour votre aimable critique. Nous sommes heureux de savoir que vous avez apprécié votre séjour dans notre hôtel.Dans l'espoir de pouvoir vous accueillir à nouveau à l'avenir, nous vous adressons nos cordiales salutations.

10/10 Excellent

Beat

Business traveler
Liked: Cleanliness, staff & service, amenities
wer alte Mauern oder angepasste Kloster liebt ist dies die richtige Adresse. Im Dorf gute Restaurants, schönes Frühstücksbuffet
Stayed 1 night in Nov 2023
Response from Reception on Nov 23, 2023
Dear CustomerThank you for the review.We hope to have you again as our esteemed guest in the future.Best regards

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderschönes Hotel
Wunderschönes altes Kloster als Hotel, sehr charmant restauriert und ganz tolle Zimmer
Stayed 3 nights in Nov 2023
Response from Reception on Nov 12, 2023
Good morning, we thank you for your wonderful review and we hope to host you again as soon as possible.With the wish of a good Sunday we send you cordial greetings

10/10 Excellent

Favro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Reception on Nov 7, 2023
Gentile ClienteLa ringraziamo per la recensione.Speriamo di averla presto nuovamente come Nostro gradito ospite.Cordiali Saluti

8/10 Good

Stefano

Traveled with family
Liked: Cleanliness, staff & service
La chambre était propre et calme et le lit était très confortable.Il n'y avait pas de minibar et le restaurant de l'hôtel était fermé.
Stayed 1 night in Nov 2023
Response from Reception on Nov 6, 2023
Cher clientMerci pour l'avis.Nous garderons de bonne foi les conseils qui nous seront donnés afin de nous améliorer et de pouvoir offrir un service encore meilleur.Nous espérons vous compter à nouveau parmi nos invités estimés à l'avenir.Cordialement

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Personnel tres accueillant. Tres bel Hotel avec des cours interieurs superbes. Cyclistes bienvenues
Stayed 1 night in Oct 2023
Response from Reception on Nov 1, 2023
BonjourMerci beaucoup pour votre aimable feedback. Nous sommes vraiment heureux d'apprendre que vous avez apprécié votre séjour dans notre hôtel. Nous sommes également très heureux que nos services aient satisfait vos besoins. Cordialement.

10/10 Excellent

Jean Michel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent rapport qualité prix nous recommandons fortement a tous les voyageurs et à ceux qui veulent séjourner merci a tte l équipe
Stayed 1 night in Oct 2023
Response from Convento Boutique Hotel on Oct 29, 2023
Chers clients,Nous vous remercions pour cette merveilleuse critique. Il nous fera plaisir de vous accueillir à nouveau dès que possible dans notre hôtel.Merci et bon dimanche,Cordialement,Réception

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Reception on Oct 26, 2023
Bonjour Monsieur Jacques CourvoisierMerci d'avoir partagé votre expérience positive de votre séjour.Dans l'espoir de pouvoir vous compter à nouveau parmi nos invités de bienvenue, nous vous adressons nos cordiales salutations.

10/10 Excellent

Helene

Stayed 1 night in Oct 2023
Response from Reception on Oct 23, 2023
Bonjour Mme Hélène SauvageotNous vous remercions beaucoup pour votre avis.Dans l'espoir de pouvoir vous accueillir à nouveau comme invité de bienvenue, nous vous adressons nos salutations cordiales.

10/10 Excellent

PAOLO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo, consigliata !
Stayed 1 night in Oct 2023
Response from Reception on Oct 18, 2023
Gentile Sig. Paolo Griggiola ringraziamo molto per aver condiviso la sua recensione! Il suo feedback è prezioso per noi e ci incoraggia a continuare ad offrire servizi di alta qualità ai nostri graditi ospiti.

10/10 Excellent

Olaf

Stayed 1 night in Oct 2023
Response from Reception on Oct 11, 2023
Dear CustomerThank you for the review.We hope to have you again as our esteemed guest in the future.Best regardsReception

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Reception on Oct 11, 2023
Dear CustomerThank you for the review.We hope to have you again as our esteemed guest in the future.Best regardsReception

10/10 Excellent

Maria Jesús

Stayed 1 night in Sep 2023
Response from Reception on Oct 4, 2023
Dear CustomerThank you very much for the review.We hope to be able to have you as our guest again in the future.Best regards.Reception

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Reception on Oct 4, 2023
Gentile Sig. Roberto Villa grazie mille per aver scelto di soggiornare presso il nostro hotel, e per aver dedicato del tempo per condividere la sua esperienza positiva con noi. Siamo davvero felici di averle fatto trascorre un' ottimo soggiorno.Cordiali saluti.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Reception on Oct 4, 2023
Good morning, thank you again for choosing to stay in our hotel and for sharing your positive experience. Kind regards.

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Reception on Oct 4, 2023
Gentile ClienteLa ringraziamo per la recensione.Speriamo di poterla avere nuovamente come Nostro stimato ospite in futuro.Cordiali SalutiReception