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Reviews of Seacroft Estate

2.5 out of 5
Seacroft Estate
4990 Great Ocean Rd, Sugarloaf, VIC

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 37 reviews" "
Rating 8 - Good. 11 out of 37 reviews" "
Rating 6 - Okay. 2 out of 37 reviews" "
Rating 4 - Poor. 7 out of 37 reviews" "
Rating 2 - Terrible. 2 out of 37 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Tammy

Traveled with partner
Disliked: Staff & service
The property location was a stunning setting. However, lack of signage showing where you were allowed to park, where the kitchen was and the names of the areas in the peoperty were very lacking. A bath mat would have been nice or even a mop so we could at least clean up after we had a shower. This is more of a hostel setting and whilst it is not the owners fault, the night we stayed, guests arrived very late and proceeded to be very noisy not respecting other guests sleeping. Being an old building, the walls are very thin and the noise travels even when conversing inside your room. Apart from all this, the peoperty is in a stunning location with great views, however it lacks personal communication and requires a bit of care.
Stayed 1 night in Jan 2024

4/10 Poor

Glenn

Disliked: Staff & service
The view from my room was wonderfull, and the property is located conveniently between Lorne and Apollo Bay. Unfortunately, that is where the good things end. The treehouse room that I stayed in was a windowless box barely large enough to fit a double bed - which wasn’t the end of the world considering the large communal areas. But the room was stiflingly hot with the door closed, and leaving the door open resulted in hundreds of mosquitoes filling the room. I wound up leaving the room at midnight to sleep on the couch in the common room. I would definitely not recommend spending $200 if there are any other available rooms.
Stayed 1 night in Jan 2024

4/10 Poor

Andrew

Traveled with partner
Disliked: Staff & service, property conditions & facilities
For the price paid, I expect more than a Hostel experience of shared facilities. Kitchen area is great. Toilet/shower block is a refrigerated portable and water can not be used by two people at once. I could not get hot water to shower while someone else was showering. The room was dirty with cobwebs around windows, doors and the light on the ceiling. It also wasn’t big enough to swing a cat in! Pre-information for access to room and facilities was good, but no mention about parking which made knowing where to park confusing when the stone area was completely full. You had to find a map to see what areas could be parked in, which included a grass area that had no signage. I would happily stay here if it was a cheap hostel comparative price (no more than $100), but not for anything more than that!
Stayed 1 night in Jan 2024

8/10 Good

Kathy

Stayed 1 night in Dec 2023

8/10 Good

Tamra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was once a monastery so the bedrooms are small, but the communal areas are spacious. Sea views from the sunroom. A well stocked kitchen. A very peaceful location. Shared bathrooms which are multigender. No TV. A good place for groups. Child friendly. Good communication.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Angela

Disliked: Property conditions & facilities
Very basic accommodation but in an outstanding location with great views. Amenities and room are bare basics but did the job.
Stayed 1 night in Oct 2023

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Eoin

Stayed 1 night in Oct 2023

4/10 Poor

Geoff

Disliked: Property conditions & facilities
My room had two single beds; a painted wooden chair; a very small electric heater; a single overhead light bulb and two small plastic bedside lamps and nothing else. On my journey from Adelaide I had stayed in two motels prior to Seacroft which were about half the price of Seacroft. They both had an in room toilet and shower; refrigerator, electric kettle, toaster, microwave and basic crockery. Seacroft with its shared bathroom/toilet facilities and communal kitchen would best suit a student group or a religious faith retreat. In my opinion it is not suitable for national and international travellers.
Stayed 1 night in Sep 2023

4/10 Poor

Ruchein

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cons: 1. The room is so small that one side of the bed touches the wall. There is no fan/AC in the room which makes it hot during the day. 2. The shared bathroom area wasn't cleaned in the morning. It had dead insects all over the floor. 3. Disturbance from other guests at night - Not the owner's fault but the guests have to be mindful of the fact that it is a shared accommodation. 4. Overpriced for a shared accommodation considering the comfort factor was missing. Pros: 1. The ocean view from the room is excellent. 2. The shared kitchen and the activity/lounge area is well equipped.
Stayed 1 night in Sep 2023

2/10 Terrible

Daniel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I'm unsure what to say about this experience other than you get the distinct impression these accommodation providers are taking you for a ride. We stayed in the "tree house" which is both structurally unsound it sways! and is so small you have to depart the room over the end of the bed. Severe claustrophobics beware. The "hospitality" such that it is extends to an otherwise absent owner who suggested (via text message) that the reason he doesn't include wifi is that there are as yet 'no cables over the mountains.' It never occurred to him that with satellite communications he could offer a better service for very little. It would go part-way towards making up for every other shortfall....of which there are too many to list here. The view is excellent. There's no taking that away from the location. But this is a natural occurrence. One need thank the universe or the almighty for this. In short: stay clear of this mob.
Stayed 1 night in Sep 2023

8/10 Good

Sangita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a quick getaway. Staff are helpful and the rooms are clean and very simple. Amenities are separate from the rooms. Could use a mirror in the bedroom.
Stayed 2 nights in Apr 2023

8/10 Good

Adrian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small bedrooms with shared bathrooms and kitchen facilities. Comfy beds and a few things to do. The grounds were interesting and nice to explore. Good location

10/10 Excellent

lisa

Stayed 1 night in Jan 2023
Response from Joanne on Jan 28, 2023
I am so glad you enjoyed your stay at Seacroft Estate.

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Joanne on Jan 28, 2023
It's great you enjoyed your stay at Seacroft Estate.

10/10 Excellent

Rona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where the place located, and the owner, really takes time to talk to the guests. Highly recommended for families with young kids.
Response from Joanne on Jan 28, 2023
I'm so pleased you enjoyed your stay with us.

10/10 Excellent

peter

6/10 Okay

Lauren

Traveled with partner
Liked: Cleanliness
We knew when booking the property it was shared amenities. Our room was beside the toilet/shower but you could hear everything going on inside the washroom laying in bed. It was like a 4 hour non-stop highway outside our door at night with people getting ready for bed. The main door to the toilet/shower area is heavy so slams each time it closes. Not a good location for lighter sleepers. Would benefit from a fan in the room or something to help drown some of the exterior noises. Room was clean and location was convenient.
Stayed 1 night in Dec 2022
Response from Joanne on Jan 28, 2023
The automatic closer to the door to the bathroom had been broken on this night, it was immediately fixed. This problem no longer occurs.

10/10 Excellent

Jane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice secenory
Stayed 1 night in Nov 2022
Response from Joanne on Jan 28, 2023
We are delighted that you enjoyed your stay at Seacroft Estate.

8/10 Good

Yuka

Stayed 1 night in May 2022
Response from Joanne on Jan 28, 2023
We are so pleased you enjoyed your stay.

10/10 Excellent

Jarek

Stayed 1 night in Apr 2022
Response from Joanne on Jan 28, 2023
It is terrific that you enjoyed yourself at Seacroft Estate.

2/10 Terrible

Glenys

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
A lot left to be desired, there is nothing positive one can say about this experience.
Stayed 1 night in Apr 2022
Response from S on May 31, 2022
We are an historic guesthouse with spectacular 180 views of the ocean on one side, and sweeping views of farmland and the state forest on the other. Come here to experience the roar of the ocean when you sleep and wake up to a coffee at our coffee bar overlooking the ocean in the morning.

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and furnishings were mostly dated yet surprisingly appealing and the surrounding forests, birdlife and coastline awe inspiring. I felt privileged to visit Wongarra and left feeling more optimistic than when I arrived. I hope Seacroft Estate maintains its relatively untouched character for past, present and future generations.
Stayed 2 nights in Apr 2022
Response from S on May 31, 2022
Your experience of our unique property is exactly what we are offering. You have summed it up perfectly.

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the tranquility of the estate. I had a wonderful experience.
Stayed 2 nights in Jan 2022
Response from Joanne on Jan 28, 2023
It is wonderful you were able to relax here in our fabulous location by the ocean.

4/10 Poor

allan

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
beds were good. The rest was poor - cold shower, amenities on the whole were very ordinary for the price.
Stayed 1 night in Jan 2022
Response from Seacroft on Jan 29, 2022
Glad you liked the beds. Please note that all our showers have hot water, of course. I hope you enjoyed the massive historic dining room and kitchen, the coffee/bar with incredible ocean views and the natural beauty of our location.

10/10 Excellent

Suwinder pal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2021
Response from Seacroft on Jan 29, 2022
Nice

10/10 Excellent

Parminder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
We stayed at the tree house. Amazing view that made our trip even more memorable. Huge kitchen and lounge area. Don’t forget to enjoy dinner in sun down room. 10/10 👌
Stayed 1 night in Jan 2021
Response from Joanne on Jan 28, 2023
It is terrific that you loved the views and our seaside location.

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2020
Response from Joanne on Jan 28, 2023
It is great that you enjoyed yourself at Seacroft Estate.

10/10 Excellent

Phil, Portland, Victoria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, I didn't get to travel and stay on this occasion - but price, communication and customer service were all fantastic! Given its awesome natural setting, I really hope to be able to experience Seacroft Estate in better times....
Stayed 2 nights in Mar 2020
Response from Joanne on Jan 28, 2023
Please come back soon!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing best night away definitely going again
Stayed 1 night in Mar 2020
Response from Joanne on Jan 28, 2023
It is wonderful that you enjoyed yourself here at Seacroft Estate.

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything about this location and addcomodation! The Bay View Cottage is just perfect!!
Stayed 1 night in Mar 2024

10/10 Excellent

Jacques-Olivier

Stayed 1 night in Dec 2023

10/10 Excellent

JONGUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really satisfied with treehouse.
Great great place. If you travel great ocean road, you must come here.
Stayed 1 night in Sep 2022
Response from Seacroft on Sep 25, 2022
Thanks for your visit!