Breakfast served, American cuisine
Check availability

Reviews of Courtyard by Marriott St. Petersburg Downtown

3 out of 5
Courtyard by Marriott St. Petersburg Downtown
300 4th St N, St. Petersburg, FL

Reviews

8.4

Very Good

Rating 10 - Excellent. 243 out of 528 reviews" "
Rating 8 - Good. 176 out of 528 reviews" "
Rating 6 - Okay. 58 out of 528 reviews" "
Rating 4 - Poor. 34 out of 528 reviews" "
Rating 2 - Terrible. 17 out of 528 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff , very comfortable quite stay 5 stars from me
Stayed 2 nights in May 2024

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good clean hotel close to everything
Stayed 2 nights in May 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in May 2024
Response from BRT on May 23, 2024
Thank you for your feedback!

8/10 Good

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good in General
Stayed 1 night in May 2024
Response from BRT on May 21, 2024
Thank you for your feedback!

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to events
Stayed 4 nights in May 2024
Response from BRT on May 13, 2024
Thank you for your feedback!

10/10 Excellent

Roberta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the street traffic noise!
Stayed 1 night in May 2024
Response from BRT on May 13, 2024
Thank you for your feedback!

10/10 Excellent

Margret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay tremendously.
Stayed 2 nights in Apr 2024
Response from BRT on Apr 25, 2024
Thank you for your feedback!

10/10 Excellent

Richard B

Stayed 1 night in Apr 2024
Response from BRT on May 13, 2024
Thank you for your feedback!

10/10 Excellent

DOUGLAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent price. Wish pool was deeper or outside but was very nice overall. Staff helpful and held bags for my late flight so i didn’t have to wait in airport and enjoy more of my day.
Stayed 5 nights in Apr 2024
Response from BT on Apr 23, 2024
Thank you for your feedback!

6/10 Okay

Michael

Liked: Cleanliness
Stayed 5 nights in Apr 2024
Response from BT on Apr 19, 2024
Thank you for your feedback

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from BT on Apr 17, 2024
Thank you for your feedback!

8/10 Good

Hilda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to St Pete Pier and downtown.
Stayed 2 nights in Apr 2024
Response from AL on Apr 15, 2024
Thank you for staying with us. See you next time!

8/10 Good

Yiema

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from BRT on Apr 9, 2024
Thank you for your feedback!

8/10 Good

Wing

Traveled with family
Liked: Cleanliness, staff & service
Staff was helpful. Was not happy the laundry room was out during my 5 night stay at the hotel
Stayed 5 nights in Mar 2024
Response from BRT on Apr 5, 2024
Thank you for your feedback!

10/10 Excellent

Arpita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from BRT on May 23, 2024
Thank you for your feedback!

10/10 Excellent

Leamon

Stayed 4 nights in Mar 2024
Response from AL on Apr 15, 2024
Thank you for the 5 star review! We appreciate you.

10/10 Excellent

Claudia, Apopka

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Overall is an outdated property and overpriced!! Perhaps is convenient in downtown but there is no option on dining around if you are walking. Or breakfast buffet and for the $$$ we paid there was not even ISB port for us to charge our phones!! It definitely needs improvement.
Stayed 1 night in Mar 2024
Response from BT on Mar 23, 2024
Thank you for your feedback.

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from BT on Mar 19, 2024
Thank you for your feedback!

4/10 Poor

Andrei

Traveled with family
Disliked: Property conditions & facilities
It was very noisy and we didn’t not have hot water. They put us in a handicapped room.
Stayed 1 night in Mar 2024
Response from BT on Mar 6, 2024
Thank you for your feedback.

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from BT on Feb 22, 2024
Thank you for your feedback!

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from BT on Feb 23, 2024
Thank your for your feedback!

2/10 Terrible

Jeffrey

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I did not appreciate no notice of a fee to valet park when there is no parking at the hotel. Sounds from the street all night kept me awake. I will NEVER stay at this hotel again. It needs MAJOR renovations from the prior hotel it used to be. They need parking ( no valet ) for customers who drive to the hotel.
Stayed 5 nights in Feb 2024
Response from BT on Feb 21, 2024
We are a property located Downtown with limited public parking areas. Thank you for your feedback.

4/10 Poor

Danny

Business traveler
Disliked: Staff & service
Don't expect carrying service & check your bill.
The desk staff falls short of welcoming or particularly interested in their guest's needs and experience. They also charged me for valet on each night...I did not have a car. Ironically the people running the valet seemed very nice and invested, giving me a warm welcome when I would come and go The hotel all in all does the basic job of a mid-level chain. It's clean and the upkeep is passable. Just don't expect much more.
Stayed 2 nights in Feb 2024
Response from BT on Feb 21, 2024
Thank you for your feedback.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from BT on Feb 6, 2024
Thank you for your feedback!

10/10 Excellent

Even

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Service & Location
Stayed 2 nights in Jan 2024
Response from BT on Jan 29, 2024
Thank you for your feedback!

8/10 Good

Ernest

Traveled with family
Liked: Cleanliness, staff & service
The staff was extremely friendly and helpful.
Stayed 2 nights in Jan 2024
Response from BT on Jan 29, 2024
Thank you for your feedback!

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from AL on Jan 26, 2024
Thank you for staying with us. Hope to see you again soon!

2/10 Terrible

Nicholas

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from BT on Jan 23, 2024
Thank you for your feedback.

4/10 Poor

Darren

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
NO HOT WATER
NO HOT WATER. Not only was there no hot water, the staff played it off like it wasn’t real. No care for the guest staying in this hotel. Very unsatisfied.
Stayed 3 nights in Jan 2024
Response from BT on Jan 22, 2024
Thank you for your feedback!

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot water was not very hot No in room safe
Stayed 7 nights in Jan 2024
Response from BT on Jan 18, 2024
Your feedback is appreciated.

10/10 Excellent

Tetyana

Stayed 1 night in Jan 2024
Response from BRT on Jan 19, 2024
Thank you for your feedback!

6/10 Okay

Ramona

Stayed 2 nights in Dec 2023
Response from BT on Jan 17, 2024
Thank you for your feedback!

10/10 Excellent

Luther Ronald, Toledo

Stayed 3 nights in Jan 2024
Response from BT on Jan 15, 2024
Thank you for your feedback!

8/10 Good

Gregory, Largo

Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping department needs some attention. 12 day stay and 2 days no room cleaning. The left dirtysheets laying in my open suitcase. 3 days the coffee was not replenished.
Stayed 5 nights in Jan 2024
Response from BT on Jan 10, 2024
Thank you for your feedback. I will be sure to share this with our leadership team to prevent it in the future.

2/10 Terrible

aaron

Business traveler
Disliked: Cleanliness, property conditions & facilities
No hot water, dirty bathrooms
Stayed 1 night in Jan 2024
Response from BT on Jan 9, 2024
I'm sorry to hear that, I will take a further look into this.

2/10 Terrible

Heather, New York

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I had no air conditioning and my mini refrigerator was broken.
Stayed 3 nights in Jan 2024
Response from BRT on Jan 9, 2024
I'm sorry to hear that. We will take a further look into it.

8/10 Good

Rachel D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in St.Pete
I think it is important to be aware that parking at this property is an additional $35.00. The hotel is in a perfect location for walking around town.
Stayed 2 nights in Jan 2024
Response from BT on Jan 9, 2024
Thank you for your feedback!

6/10 Okay

Virginia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from BT on Jan 8, 2024
Thank you for your feedback!

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely renovated but $35 parking is extreme
Overall, nicely renovated hotel. However, a forced $35 mandatory valet fee is extreme and not worth the price.
Stayed 1 night in Jan 2024
Response from BRT on Jan 8, 2024
Thank you for your feedback

8/10 Good

Ricara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from BT on Jan 8, 2024
Thank you for your feedback!

8/10 Good

Ken, North Andover

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but clean, comfortable. Staff are polite and responsive. Good value for location under Marriot badge.
Stayed 1 night in Dec 2023
Response from BT on Jan 8, 2024
Thank you for your feedback!

10/10 Excellent

Xitlali

Stayed 1 night in Jan 2024
Response from BT on Jan 8, 2024
Thank you for your feedback!

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst stay - Ever
Worst hotel experience I’ve ever had. Employees - friendly. Facilities - atrocious. There was no hot water, the water had very poor pressure, the bed was lop-sided and clearly hasn’t been replaced in years. The TV received maybe 5 channels which continued to shut off after a few minutes. WiFi would work for about 20 minutes at a time. The exterior side door does not work. I could hear word for word what was said in hallways and next door (I’m sure they could say the same). The fact that I had to go to a coworker’s hotel down the street just to shower is horrible. Truly the worst stay I’ve ever had. Will make sure this hotel is removed from our recommended listing. For the price comparison of other hotels in the area, this was an overpriced motel 8.
Stayed 3 nights in Dec 2023
Response from BT on Jan 3, 2024
Thank you for taking the time to share your thoughts regarding your stay. I appreciate you bringing it to our attention. I will share your message with the leadership team.

10/10 Excellent

James

Stayed 2 nights in Dec 2023
Response from BT on Jan 2, 2024
Thank you!

8/10 Good

sarah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite some recent negative reviews about ongoing construction, we really enjoyed our stay and construction seemed to be complete as of Dec 30. My only complaint is that there are only two elevators which run extremely slowly. It took about 10 minutes for one to come this morning.
Stayed 2 nights in Dec 2023
Response from BT on Dec 31, 2023
Thank you for your feedback!

4/10 Poor

Catherine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Older hotel thin walls
The receptionist neglected to tell us of the amenities on the property. For example, they had an indoor pool, a bar, and a breakfast restaurant. We are platinum Marriott members, and couldn’t believe the welcome we received. Nothing! The hotel for Marriott is very old, although the elevator Did work thank goodness. The room had been updated but the TV was the smallest I’ve ever seen in a hotel with no channel list of any kind in the room, again very disappointing. The walls were paper thin, and the vents were connected to the rooms down the hall, I could literally hear a woman talking on the phone for over an hour through the vent in our bathroom. Thankfully the noise did not carry on through the night. Technically, it is considered downtown and we were able to walk to many restaurants even in the rainy day cold evening. It is quite a walk to the restaurant areas maybe 8 to 10 blocks. For those interested in saving $35, there is parking along the street right by the hotel after 6 PM. We did not see the signs and were unaware so we paid the valet. It was not what we expected. Maybe others will be happy to stay there.
Stayed 1 night in Dec 2023
Response from BT on Dec 30, 2023
Thank you for your feedback.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Currently under construction/pool closed
A lot of things not disclosed at the time of booking. The pool is currently closed with no timeline for reopening (per the front desk), they were doing construction in the lobby and upgrading things in the rooms so every morning around 10am there was drilling and knocking in the rooms next door to me. Don't bother paying for parking, there's plenty of spots on the street right next to the hotel.
Stayed 6 nights in Dec 2023
Response from BT on Dec 27, 2023
Thank you for your feedback.

6/10 Okay

Angela

Traveled with family
Liked: Staff & service
Hotel was under construction so we had some minor hiccups. We were assigned to a room on the 4th floor but rooms had no window treatments which were laying on the floor in the hallway or in the rooms so we asked to be reassigned which was no problem. The elevator seemed to take longer than normal because of the construction workers and staff trying to get from one floor to another. Our room was clean and the beds were comfortable but we had no hot water middle of 2nd day and morning of checkout. Hotel staff was friendly and offered to comp us for the valet parking. If I had known the hotel was under construction, I would have stayed somewhere else but it's in a good location to downtown.
Stayed 2 nights in Dec 2023
Response from BT on Dec 27, 2023
Thank you for taking the time to let us know about your stay. We look forward to welcoming you back!

10/10 Excellent

donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight stay
Great location at good price. Front desk staff were friendly and extremely helpful and all should get a raise!!!
Stayed 1 night in Dec 2023
Response from BT on Dec 27, 2023
Thank you for your kind feedback!

6/10 Okay

Kristen

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from BT on Dec 27, 2023
Thanks for your feedback.