Suite, 1 Bedroom | Room amenity
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Reviews of Candlewood Suites Safety Harbor - Clearwater NE, an IHG Hotel

2.5 out of 5
Candlewood Suites Safety Harbor - Clearwater NE, an IHG Hotel
2471 Mcmullen Booth Road, Clearwater, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 158 out of 251 reviews" "
Rating 8 - Good. 59 out of 251 reviews" "
Rating 6 - Okay. 19 out of 251 reviews" "
Rating 4 - Poor. 8 out of 251 reviews" "
Rating 2 - Terrible. 7 out of 251 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

MELINDA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly & quick to respond to issues. Leftover foods were outside our room door upon check-in. Not sure if it was forgotten there after cleaning our room or a guest left it there. None of the outlets worked, apparently a breaker tripped. The front desk responded immediately to correct. Other than the snack shop was quite sparse in selections, we would stay again. Can walk to several eateries, shops. or a
Stayed 2 nights in May 2024

8/10 Good

Hudson

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location! Just need to have breakfast. Breaker in the room kept going off.
Stayed 4 nights in May 2024
Response from Eileen C on May 8, 2024
Thank you so much for your wonderful review and kind words. We look forward to having you visit us again very soon!

10/10 Excellent

Nereyda

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio y bello.
Stayed 1 night in May 2024
Response from Eileen C on May 8, 2024
Thank you so much for your wonderful review and kind words. We look forward to having you visit us again very soon!

10/10 Excellent

Elizabeth

Traveled with pets, Traveled with family
Amazing stuff beautiful clean place
Stayed 1 night in Mar 2024
Response from Eileen C on Apr 10, 2024
Thank you so much! Come see us again!

8/10 Good

William, Clearwater

Traveled with partner
Liked: Amenities
The staff was uniformly great! Personable and efficient. The location is very good, unless you're looking for beachfront. The facilities are slightly worn, but still functional. We will be back next time we are in Clearwater area.
Stayed 12 nights in Mar 2024
Response from Eileen C on Mar 29, 2024
Thank you so much for your review. We appreciate your business and your feedback! We look forward to seeing you again soon!

8/10 Good

Carol

Traveled with partner
Liked: Staff & service
Very spacious room. We were next to the mechanical room so was very noisy. Also traffic noise. Not happy that pool heater was broken so ruined my plans for a couple of r & r days. Liked that they had free washing machines.
Stayed 7 nights in Mar 2024
Response from Eileen c on Mar 29, 2024
Thank you so much for your review! I deeply apologize for the inconvenience during your stay. It is always our goal to provide a comfortable, clean and safe environment for our guests.We do hope that you will visit us again very soon!

10/10 Excellent

Becky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful, friendly staff. Clean. Close to all local attractions. Free laundry.
Stayed 7 nights in Feb 2024
Response from Eileen C on Mar 9, 2024
Thank you so much for your kind words! We are happy that you enjoyed your stay with us and hope to see you again soon!

8/10 Good

Elissa

Liked: Cleanliness, staff & service
Stayed 9 nights in Feb 2024
Response from Eileen c on Mar 9, 2024
Thank you so much for your kind words! We are happy that you enjoyed your stay with us and hope to see you again soon!

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location close to grocery store, pharmacy, and food options. Decent amount of parking. Room was big, spacious, and clean. Only issue we experienced was our room was directly next to the elevator, so several times throughout the night we were woken up by the noises of the elevator & people entering it, but otherwise it was a nice place to stay.
Stayed 2 nights in Feb 2024
Response from Eileen c on Feb 24, 2024
Thank you so much for your review! We hope to see you again soon and please let us know that you prefer far away from elevator- Thanks again

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly. Room was clean and very neat. Bathroom was spotless.
Stayed 1 night in Feb 2024
Response from Eileen c on Feb 24, 2024
Thank you so much for your wonderful review. We hope to see you again very soon!

8/10 Good

Sara

Stayed 2 nights in Jan 2024
Response from Eileen C on Jan 29, 2024
Thank you so much for your review! We look forward to seeing you again!

8/10 Good

Leigh Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Eileen c on Jan 9, 2024
Thank you so much for your wonderful review! We are so happy that you loved the hotel and look forward to you visiting us againHappy New Year!

10/10 Excellent

Trevor

Stayed 6 nights in Dec 2023
Response from Eileen C on Jan 29, 2024
Thank you so much for your review. We look forward to seeing you again!

10/10 Excellent

Tanaisha

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Eileen c on Jan 9, 2024
Thank you so much for your wonderful review! We are so happy that you loved the hotel and look forward to you visiting us againHappy New Year!

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast but rooms have a kitchen. Pool is outside and much smaller than I expected but staff very nice and hotel very clean. I would definitely stay at that hotel again.
Stayed 2 nights in Dec 2023
Response from Eileen C on Dec 5, 2023
Fabulous! Thank you so much for your lovely review and kind words. We look forward to having you visit us again very soon!

10/10 Excellent

Michael

Stayed 2 nights in Nov 2023
Response from Eileen c on Jan 2, 2024
Thank you for your review and we look forward to seeing you again very soon!

10/10 Excellent

Kreestol, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Eileen C on Dec 5, 2023
Thank you for the perfect score! We hope to see you again very soon!

6/10 Okay

Samantha

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Eileen C on Dec 2, 2023
Thank you for your review. We hope that you enjoyed your stay and look forward to seeing you again!Happy Holidays to you

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Love the fact they have Ethernet connection
Stayed 3 nights in Nov 2023
Response from Eileen C on Nov 27, 2023
Thank you so much for your review! We look forward having you visit us again!

8/10 Good

Dori

Stayed 1 night in Nov 2023
Response from Eileen c on Jan 2, 2024
Thank you for your review and we look forward to seeing you again very soon!

8/10 Good

Yonet

Traveled with family
Liked: Staff & service
Looks like deserted and under maintained
Stayed 1 night in Nov 2023
Response from Eileen C on Nov 17, 2023
Thank you for your review. Our hotel is surrounded by fabulous dining and entertainment. We are sorry that you did not explore the area. Additionally, the hotel is well- maintained by our hardworking full-time maintenance staff and housekeeping team allowing us to exceed the standards of the brand requirements.We hope that you visit again, and the front desk can provide you locations for anything that may make your stay enjoyable.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We enjoyed our stay very much. I actually like the fact they don't enter your room to make the bed and change linens unless you request it.
Stayed 7 nights in Oct 2023
Response from Eileen C on Nov 10, 2023
Thank you for your wonderful review! We look forward to seeing you again!

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and courteous. The hotel is located very close to several restaurants and a grocery store which is great since there is a refrigerator and and a stove to cook. The only things we noticed that could have been fixed were that the toilet rocked a little, the overhead light in the bottom of the microwave needed replacing as it did not light up and there was a roach that we found crawling on the floor. Other than that we thoroughly enjoyed our stay and would gladly stay there again in the future as well as recommend to others.
Stayed 7 nights in Oct 2023
Response from Eileen C on Nov 6, 2023
Thank you for your kind words. We appreciate the heads up on the room and what is needed. This helps us improve and keep our rooms in tip top shape! We look forward to seeing you again very soon!

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Eileen C on Nov 6, 2023
Thank you so much for your wonderful review! We hope to see you again very soon!

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Our room was comfortable and appropriately sized for two people. There are a few restaurants within walking distance that are quite good. There were a couple of maintenance items that we told the hotel about at checkout. It was easy for us to work around them and we didn't want to change rooms.
Stayed 4 nights in Oct 2023
Response from Eileen C on Nov 6, 2023
Thank you so much for your review and for advising us of the issues you had in the room. This is what helps us maintain a perfect rooms for all guests, so thank you! We look forward to seeing you again in the near future.

10/10 Excellent

Annette

Stayed 1 night in Oct 2023
Response from Eileen c on Nov 27, 2023
Thank you so much for your review. We are happy that you enjoyed your stay and look forward to having you visit us again very soon!

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, quaint, quiet. Nice staff. Clean
Stayed 1 night in Oct 2023
Response from Eileen C on Oct 30, 2023
Thank you so much for your kind words! We are so happy that you enjoyed your stay and look forward to your next visit!

6/10 Okay

Diane

Business traveler
Liked: Cleanliness, staff & service, amenities
Convenience, like the suite aspect. The lock on the door did not work properly and the microwave
Stayed 4 nights in Oct 2023
Response from Eileen C on Oct 30, 2023
Thank you so much for your review. We apologize for the information about the door and microwave and greatly appreciate the heads up! We hope that we are your hotel of choice when traveling to the area again!

8/10 Good

Gino

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Eileen C on Oct 31, 2023
Thank you for your review. We do hope that you keep us in mind for your future travel plans!

8/10 Good

Timothy

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The hotel was clean and maintained. Only issue is you park in a shared lot with the strip mall.
Stayed 2 nights in Oct 2023
Response from Eileen C on Oct 17, 2023
Thank you so much for your review. We are happy that you enjoyed your stay and apologize for the parking. We do hope that you will visit us again very soon!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very clean and crisp with easy n and out access
Stayed 1 night in Oct 2023
Response from Eileen C on Oct 17, 2023
Thank you so much for your wonderful review. We look forward to seeing you again!

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Eileen C on Oct 17, 2023
Thank you for the PERFECT score! Hope to see you again in the near future!

10/10 Excellent

Ajoie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff nice and professional!
Stayed 1 night in Oct 2023
Response from Eileen C on Oct 17, 2023
Thank you so much for your kind words. I will be certain to share with our team. Meanwhile, we look forward to seeing you again very soon!

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long weekend stay
The hotel was just what we needed for a long weekend stay. Our son slept on the fold out couch. Since the room just had the one king bed, it felt spacious and comfortable. The room had a full size fridge, dishwasher, and even a cooktop (which we did not use). The staff at check-in were helpful and kind. Only issue we had was with the elevator being super slow a couple of times. We would stay there again.
Stayed 3 nights in Oct 2023
Response from Eileen C on Oct 17, 2023
Thank you for your very nice review. We are happy that you found comfort and enjoyed the amenities that we offer. We look forward to having you visit us again!

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We decided on a spur in the moment trip. So we had to take our little dog with us. The hotel was very accommodating and everyone was very nice and helpful. The room was great and very clean. You have a lot of restaurants all around and it was very quiet. I definitely would stay there again.
Stayed 1 night in Sep 2023
Response from Eileen C on Sep 25, 2023
Thannk you so much for your wonderful review. It is always our goal to provide a safe, clean and exceptional experience for our guests!We look forward to seeing you again in the near future!

4/10 Poor

Mary J

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Had to flip all breakers in the room to get electricity working, toilet ran all night, smelled like a former smoking room, no USB outlets, overall kinda dank.
Stayed 1 night in Sep 2023
Response from Eileen C on Sep 25, 2023
Thank you for your response. We apologize immensely for the inconvenience of the breakers. Our hotel is a non-smoking hotel, and we do our best to hold everyone accountable. We hope that you will visit again and allow us the opportunity to provide you with a much better experience

6/10 Okay

Robert

Average
Stayed 2 nights in Sep 2023
Response from Eileen c on Sep 18, 2023
Hello: Thank you for you review. We hope that you visit us within your travels again.

10/10 Excellent

Mikira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Lee Waits on Sep 19, 2023
Thank you for reviewing your stay with us! I hope to see you again the next time you are in the area!

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Hotel is great. Was a little disappointed my room was given to someone else. Needed to wait for that person to vacate the room and the room to be cleaned again. The staff was apologetic but there was no type of compensation for the inconvenience. Other than the long wait to check in due to this mishap, the room was very spacious and hotel is clean and pleasant.
Stayed 1 night in Sep 2023
Response from Eileen C on Sep 25, 2023
Thank you so much for your review. We are embarrassed that happened and so grateful for how wonderfully understanding you were. Please visit us again, we promise a smoother check in!

10/10 Excellent

Alban, philadelphia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for a short stay. In a shopping complex and close to a busy street
Stayed 2 nights in Sep 2023
Response from Lee Waits on Sep 19, 2023
Thank you for reviewing your stay with us! I hope to see you again the next time you are in the area!

10/10 Excellent

Sami

Stayed 1 night in Aug 2023
Response from Lee Waits on Sep 19, 2023
Thank you for reviewing your stay with us! I hope to see you again the next time you are in the area!

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
Lee, at the front desk was very personable and helpful. The room was quite large and well-appointed. We will definitely stay here again.
Stayed 1 night in Aug 2023
Response from Eileen C on Aug 29, 2023
Thank you so much for your wonderful review. We are happy to have Lee on our team and will share you message. We hope to see you again very soon!

10/10 Excellent

Cornelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, spaciuos room. Friendly staff, convenient location with lots of parking, restaurants, supermarket near by. Definitely recommend.
Stayed 1 night in Aug 2023
Response from Eileen c on Aug 28, 2023
Thank you so much for your kind review. We look forward to having you visit us again very soon!

10/10 Excellent

Elljanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great solid hotel. Free laundry facilities. Lots of restaurants right outside the front door. It's an older hotel and could use a refresher. However, it still feels clean. I travel as a single mum with two of my kids (ages 6 and 11). I felt safe in the hotel and walking around.
Stayed 4 nights in Aug 2023
Response from Eileen c on Aug 22, 2023
Thank you so much for your review. Our hotel opened in June, 2020 and has been quite busy. We are happy that you enjoyed and felt safe. We look forward to seeing you again very soon!

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, property, rooms were clean. Staff is very friendly and professional
Stayed 2 nights in Aug 2023
Response from Eileen C on Aug 21, 2023
Thank you so much for your wonderful review! We look forward to having you visit us again very soon!

10/10 Excellent

Richard

Stayed 1 night in Aug 2023
Response from Lee Waits on Sep 7, 2023
Thank you for reviewing your stay with us!I am happy you enjoyed your stay & we hope to see you again soon!

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Eileen c on Aug 15, 2023
Thank you so much for your wonderful review! We look forward to seeing you again soon!

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Take Roach spray with you.
The place looked nice and was clean but we notice three different roaches on 3 different occasions while we were there. The front desk occupant tried to downplay it and say that "oh its just little small bugs that fly around out." We were not very comfortable after seeing these roaches.
Stayed 2 nights in Jul 2023
Response from Eileen c on Jul 27, 2023
Thank you for your review. I am sorry that you had such an experience as we do not have an issue with pests. We would welcome the opportunity to speak with you. Please feel free to contact us at anytime

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Only thing I would advise Candlewood to do is pull up that carpet. Not a good idea for pets. The lady 2 places at stayed with candlewood smelled like dog. Other than that the place is huge and has everything you need! Bed is SOOOO comfortable, plenty of pillows, full size refrigerator, great location, quiet, food within walking distance, parking is easy, and staff was amazing!
Stayed 1 night in Jul 2023
Response from Eileen c on Aug 15, 2023
Thank you so much for your review! We are happy that you were comfortable and look forward to seeing you again very soon!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Eileen c on Aug 15, 2023
Thank you for your wonderful review. We hope to see you again very soon!