Dear LeightonMany Thanks for your bad review you published everywhere without any right at allYou did wrong booking dates for your stay asked the hotel for extra night 1 day before you arrive we offer it for you for 75 euros for this night included the breakfast we sent you the driver in time and he get you to hotel – in your message replied you told me you are happy to pay the 75 euros for this night – please note our minimum stay at the hotel is 3 nights offer booking you one night stay was good service from us to you as your room booked was not available till the day you supposed to check-in – so we give one room for 1 night than moved to other room a day after – I can easy say I do not have any availability please try to find other hotel for this night and I am sure if you will not find you will pay 2 or 3 times more you paid us and I think you tried Your room you stay in there many gussets went in and out without any kinds of comment or complain – you just expecting the extra night for free – when I look at your false and unfair review you are talking about the best things we offer and described as bad- for example you describe our breakfast as poor standard which it is big lie as well when you saying pool area dirty – and you had your breakfast in full daily and more then you need for day but I think they stop you take food out from restaurant as rules of the house the same for the rooms towels you can not take it to the pool or beach it is very simple you booked room for yourself so non- guests not allowed to hotel rooms – that what we call rules of the house – you do not agreed or understand it is fine Dear Leighton it is shame to fabricate /Fake lies and insult hotel because you have right to write and published review – let ask you did you went to reception or manager and complain about what you published here ? no you never did because it is all fake lies

thank you

Dear Mr Sugand You booked here for 3 nights you come after midnight your room had 2 hand towels in bath room and one towel per person as MTA regulations in Malta for all 3* hotel and this per day – and not like what I have in home – and you have in room when you arrive so this first false excuse which you asked me for 3 towels per day per persons when we went and I check the TV it was worked fine the hair dryer we give new one to use + the one in Bath room I do not think so you are in need to use the hair at the time you arrive which 01.30AM – as per the night receptionist nothing was wrong in the room you just looking for free upgrade for what ? for not having 3 towels per person in the room Saying you wait 40 mins for new towels it not true again .you talked with me for 20 mins and all the times you repeat to me you come from London and I SAY TO YOU NOW – I RESPECT ALL ME GUESTS come from London or Pakistan or India for me they all paying guests and I do the best service I can for them Dear Sir there no wrong where we all come from there wrong when people try to find only the false faults to benefit from it was clear for me that what you are looking for I can write more if you wish to and tell the full story and say about your personality like what you try to do with me here but I will not I will stay professional