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Reviews of Petit Steffani

3 out of 5
Petit Steffani
Via Traunter plazzas 6, St. Moritz

Reviews

8.4

Very Good

Rating 10 - Excellent. 61 out of 133 reviews" "
Rating 8 - Good. 42 out of 133 reviews" "
Rating 6 - Okay. 18 out of 133 reviews" "
Rating 4 - Poor. 10 out of 133 reviews" "
Rating 2 - Terrible. 2 out of 133 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Stayed 1 night in Aug 2022

6/10 Okay

Mark

Disliked: Property conditions & facilities, room comfort
Room we received, not worth the price.
We paid almost $200 for the room for one night and they put us in a room in the back of the hotel where we had to climb up and down ladders to get to, even though the hotel had a very low occupancy rate. In my opinion, if they ever wanted us to return to their hotel in the future, they could have upgraded our room. On the plus side, they did have a shuttle to take us from and to the train station.
Stayed 1 night in Oct 2021

10/10 Excellent

R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay. Older hotel but amenities all new !
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional service
Stayed 2 nights in Aug 2021

4/10 Poor

Daniel

Disliked: Staff & service, room comfort
Horrible
As soon as you book, they send you a message that the place is a hostel attached to a 4 star hotel and maybe I would be happier if I upgraded. It was priced like a hotel. Since I was just staying the night between trains, I decided to be cheap in this overpriced town. When I arrived, the front desk person told me how to find the room, sort of. I had to take the elevator to 1, walk down a 1/2 flight of stairs, then walk to the end of the hall. That wasn't true. An arrow then pointed to go up a flight of stairs. There did not seem to be any rooms there. There was a dark unmarked hallway, that looked like a storage area. If you went down the hall and turned, there was the room. It was a dark dingy room. To get fresh air, I opened the window, but there was a rooftop/landing outside and anyone could have come in. If you advertise that the hotel has an elevator, you should not claim that if the elevator does not go to the floor on which your room is located. When I got up in the morning the hall light was switched off and did not go on with a sensor. I had to hind my way in the pitch black.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay!
We absolutely loved our time here! Wonderful staff and place!!
Stayed 2 nights in Nov 2019
Response from Family Märky on Nov 24, 2019
Dear Hannah Thank you very much for your outstanding rating. We are pleased you had a good stay at our Hostel Petit Steffani and we would love to welcome you back. In the meantime we remain with kind regards,

10/10 Excellent

Terence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from family Märky on Nov 9, 2019
Dear Terence Thank you very much for your outstanding rating. We are pleased you enjoyed your stay in our hotel and we would be delighted to welcome you back! In the meantime we remain with kind regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Well-maintained, charming old hotel in the heart of the tourist area of Saint Moritz. Beautiful views of the mountains in the lake below. Close back somebody to restaurants and shopping.
Stayed 1 night in Sep 2019
Response from Family Märky on Oct 6, 2019
Dear guest Thank you very much for your outstanding rating about your stay in our Hostel Petit Steffani. We are happy you enjoyed your stay and we would be delighted to welcome you back.Kindest regards,

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Family Märky on Sep 20, 2019
Dear Alan Thank you for your outstanding review, we highly appreciate. We would be delighted to welcome you again and remain in the meantime with kind regards,

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petit Steffani is a small section of the bigger Steffani hotel. It is quite a dated section. The room was not as nice as the photo but was still comfortable enough. The staff were very friendly and helpful. The location is perfect in the center of St Moritz. The pool and sauna were absolutely luxurious and a nice way to relax after a big day out. The breakfast was simple but a good start to the day. It's expensive (like everything in St Moritz) but a nice night's stay.
Stayed 1 night in Aug 2019
Response from Family Märky on Sep 1, 2019
Dear guest Thank you for your very good review. We are very happy you enjoyed your stay in our Hostel Petit Steffani including the SPA area of our 4* Hotel Steffani in the middle of St. Moritz. With pleasure we would like to welcome you again and in the meantime we remain with kind regards,

10/10 Excellent

Shu Hua

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Family Märky on Sep 1, 2019
Dear Shu Hua Thank you for your outstanding rating we are happy you enjoyed your stay in our Hostel Petit Steffani. It would be a pleasure to welcome you again, in the meantime we remain with kind regards,

4/10 Poor

Verified traveler

Stayed 1 night in Aug 2019
Response from Family Märky on Sep 20, 2019
Dear guest Thank you for your review, we higly appreciate. Unfortunately you did not feel 100% good during your stay which we feel sorry about. We would be pleased to welcome you again and remain in the meantime with kind regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I know this is St Moritz, and an expensive place, but felt that we paid a lot of money for a rather inconvenient room with no private bathroom facilities. I knew we had to share facilities, but was not prepared for a ridiculous shower, which was essentially a shower cubicle with a lockable door - nowhere to put towels and robes out of the way.
Stayed 1 night in Aug 2019
Response from Family Märky on Aug 22, 2019
Dear guest Thank you for your very good review. Unfortunately you did not feel 100% good during your stay in our Hostel Petit Steffani. For another reservation in our property we would highly recommend our 4* Hotel Steffani (with privat bathroom) for reasonable rates in different categories. We would be pleased to welcome you again and remain in the meantime with kind regards,

6/10 Okay

Ming Kin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall is good regarding to the price
Breakfast is good have have free shuttle bus to train station. My budget single room have stinky smell and the shared bathroom is really small and no place to put towel and clothes.
Stayed 1 night in Jun 2019
Response from Family Märky on Aug 11, 2019
Dear Ming Kin Thank you very much for your review. We are sorry you did not feel totally comfortable during your stay. Our suggestion for another reservation in our property would be a room in our 4* Hotel Steffani with private bathroom (most of our rooms are newly renovated and designed). We would be pleased to welcome you again and remain in the meantime with kind regards

4/10 Poor

KIT YING

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
disappointed room which was not worth
The room is totally different from what I saw in the photo when I booked. We were so disappointed that the room was so shabby and tiny which totally not worth for over Chf 140 per night and the hotel claimed to be a 4 starred hotel. We had told the reception lady that our room was not the same as the photo shown when we booked and the lady told us it was the old photo...that was nothing we would do. The only thing which would be considered great were the breakfast and the free shuttle bus, yet the shuttle bus operated in fixed time, which was not flexible. The hotel was a bit far from main train station
Stayed 2 nights in Jun 2019

8/10 Good

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything OK
The room was OK. Clean and comfortable. The staff was nice. Free transfer to train station. Breakfast was great, many options, and cappuccinos (instead of the always tasteless hotel's coffee) . Location is very good, near restaurants, stores, the lake and less than ten minutes walking to the train station.
Stayed 1 night in May 2019
Response from Family Märky on May 7, 2019
Dear Ramiro Thank you for your good review. We are happy you enjoyed your stay in our Hotel Petit Steffani and we will forward your compliments to our employees! We would be delighted to welcome you once more.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal with access to 4-star hotel facilities.
This is part of the Steffani Hotel, which means you get to enjoy all the perks of the 4-star hotel, but the rooms seem to be a part of a previous hostel or annex. We booked it because it was all we could find at the last minute but were pleasantly surprised that we could use all the facilities (wellness centre, robes, ski room, great breakfast) as if we were guests of the regular hotel. We had a sink in our room but the toilet was shared and across the hall. The shower was also shared and, for some reason, opens up right onto the hallway. But overall it was a very good value even though we had a tiny room with two single beds. The gondola is just a few minutes walk away, and you're right in town. Probably the best deal in all of St. Moritz!
Stayed 2 nights in Jan 2019

6/10 Okay

Hawkzzz, Iowa

Liked: Cleanliness, staff & service
Disliked: Room comfort
must have missed something when I booked the room. Plain Jane room with no TV and a microscopic sink. Shared a toilet with 3 other rooms. Two bus tour groups where talking at breakfast (breakfast was good) about how plush and comfortable their rooms were. I think I must have gotten a "back packers special". The location was very good for an over night while taking the Glacier Express Train from St Moritz to Zermatt. The hotel provided a quick run to the Train station.
Stayed 1 night in Oct 2018
Response from Daniela Märky on Oct 19, 2018
Dear Hawkzzz, thank you for your stay at Petit Steffani and your feedback. You booked a sportsman room with shared shower and bathroom in our hostel. We are pleased that you enjoyed our rich breakfast buffet and liked the free transfer to the train station. We hope to welcome you back another time. Sunny regards from St. Moritz The Märky Family

4/10 Poor

Sungae

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2018
Response from Daniela Märky on Oct 19, 2018
Dear Sungae, thank you for your stay at Petit Steffani and your feeback. We are looking forward to welcome you back another time. Sunny regards from St. Moritz The Märky Family

8/10 Good

Jeff

Liked: Cleanliness, staff & service
Unknowingly I was booked into a "hostel" style of room, which was like a dungeon. The desk clerk upgraded me to a normal room at no extra charge.
Stayed 1 night in Sep 2018
Response from Daniela Märky on Oct 19, 2018
Dear Jeff, thank you for your stay at Petit Steffani and your good feedback. t's nice to hear that we were able to make you happy with the free upgrade. We hope to welcome you back soon at Petit Steffani. Sunny regards from St. Moritz The Märky Family

8/10 Good

sadiq, toronto

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel,courteous staff,good breakfast,neat and clean place
Stayed 1 night in Sep 2018
Response from Daniela Märky on Oct 19, 2018
Dear Sadiq, thank you for your stay at Petit Steffani and your good feedback. We are pleased to hear that you have enjoyed your stay with us and have especially promised you our beautiful hotel, our friendly and courteous staff and our rich breakfast buffet. We are looking forward to welcome you back soon at Petit Steffani. Sunny regards from St. Moritz The Märky Family

10/10 Excellent

Csaba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ST. Moritz card was included (free usage of the cable cars)
Stayed 2 nights in Aug 2018
Response from Family Märky on Aug 10, 2018
Dear Csaba Thank you very much for your excellent feedback. Yes, if you are staying for two night or more during summer season the cable cars and public transportation in this area are complimentary. We are already looking forward to welcome you again. Kind regards

10/10 Excellent

Wei, Boston USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old style clean hotel with very nice staff, the breakfast was great with many choice. Window view is not great in my room but it is not important that I did not stay the room at day time.
Stayed 1 night in Jun 2018
Response from Family Märky on Jul 20, 2018
Dear Wei Thank you very much for your great feedback. Some of our Superior and all our Deluxe Rooms have a balcony. If you are planing to visit us again we do recommend to book one of this categories. Kind regards Family Märky

4/10 Poor

Verified traveler

Disliked: Room comfort
Small room, small share bath room.
Stayed 1 night in Jun 2018
Response from Family Märky on Jun 30, 2018
Dear Sir or Madame Thank you very much for your feedback. The hostel Petit Steffani is basic but there is everything you need for a comfortable low budget visit in the heart of St. Moritz. Dont forgett that you are able to use all the 4* facilities such as the pool and spa area complimentary. For your next visit we do recommend you to book the basic option in our 4* Hotel for a bit of an extra charge. We are already looking forward to welcome you again. Kindest regards

8/10 Good

Tony, England

Liked: Cleanliness, staff & service, property conditions & facilities
Very smart spotless hotel close go centre woth pool etc.Only slight downsides were single rooms were very narrow with no tv and communal shower was very cramped.
Stayed 2 nights in Jun 2018
Response from Family Märky on Jun 22, 2018
Dear Tony Thank you very much for your feedback. You made a reservation in our Hostel Petit Steffani and not in the 4* Hotel Steffani. We do have different room types in our Hostel from single to double with shared shower and toilet which are a great value for the money or we do evan have the more deluxe option with private shower and toilet which are a bit more expensive. The Hostel is actually perfect for our guests who like to enjoy the town and the nature - the rooms are basic but there is everything needed for a short stay in St. Moritz and it is located in the city centre. It would be great to welcome you again. Kind regards

10/10 Excellent

Jo Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Charming Hotel
This family run hotel has old world charm, excellent food, generous breakfast included, and shuttle service to and from the train station. The bus stop is close to the hotel. A good choice for travelers.
Stayed 3 nights in May 2018
Response from Family Märky on Jun 22, 2018
Dear Jo Ann Thank you very much for your amazing feedback. It is great to hear that you enjoyed your stay and that everything was great! We are already looking forward to welcome you back! Kindest regards

6/10 Okay

Barb, Australia

Liked: Cleanliness
The hotel generally had a 'moth balls' feel. Our room, being in the hostel, was tucked away. The room was extremely expensive for what we got.
Stayed 1 night in May 2018
Response from Family Märky on Jun 22, 2018
Dear Barb Thank you very much for your feedback. The Hostel Petit Steffani is very basic but there is everything for a comfortable stay. For a bit of a extra money it is already possible to book a basic room in our 4* hotel Steffani. But the great thing is that you can use all the 4* facilities of the hotel Steffani! It would be great to welcome you another time! Kindes regards

10/10 Excellent

Lee Lian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is perfect!!!
The front desk staff is friendly and helpful. My room is clean and spacious for 2 twin beds. The shared bathroom & toilet even though very small, but very clean. The hotel also arrange pickup and drop off at train station. The breakfast is nice too. What’s more, I am staying at the hostel style room, but I can use the facility of hotel like swimming, sauna & spa. I will go back to this hotel next time.
Response from Family Märky on Apr 17, 2018
Dear Lee Lian Thank you very much for your excellent feedback! Great to hear, that you enjoyed the pool and spa area. As you said it is a hostle and provides everything for a great stay and in addition you are able to use the pool and spa area free of charge. We are already looking forward to welcome you next time! Kind regards

10/10 Excellent

gayle

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel was as we expected and we enjoyed our overnight stay. The only down side was being left at the station to wait when we had requested a pickup. We were given an upgrade to Hotel Steffani when we arrived in a taxi as we were on the list but that had been missed somehow. The staff were vey apologetic. The hotel dining room is beautiful and we enjoyed the breakfast offered to guests.
Stayed 1 night in Oct 2017
Dear Gayle Thank you very much for your great feedback. We truly apologize for the missed pick up service and are glad to hear that we made it up with a upgrade and that you enjoyed your stay! It would be our pleasure to welcome you again! Kind regards The Märky Family

6/10 Okay

antonia , NJ, USA

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Overpriced for my room
It says hotel when I booked online, but tge room they gave me is actually hostel condition. Feel like the room is overpriced.
Stayed 1 night in Oct 2017
Response from Daniela on Oct 22, 2017
Thank you for your visit and feedback. It is a hostel where you are able to use facilites of a 4**** Hotel. We do have different room types also with private bathroom - next time let us know at check in and we can help :) Kind regards, your hosts, The Märky Family

8/10 Good

Emiko

Liked: Cleanliness, staff & service, property conditions & facilities
I should have checked carefully that the room doesn't have a bathroom.
Stayed 2 nights in Sep 2017
Tank you for your lovely feedback and the 4 Stars! We are glad you shared your experience with other travelers and hope to welcome you back soon. We do have different room types also with private bathroom - next time let us know at check in and we can help :) Kind regards, your hosts, The Märky Family

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff in traditional hotel
Friendly helpful staff, free shuttle from station, good sized room with large bathroom in traditional Swiss hotel. Included breakfast was excellent. Certainly recommend this hotel.
Stayed 1 night in Sep 2017
Tank you for your lovely feedback and the 5 Stars! We are glad you shared your experience with other travelers and hope to welcome you back soon. Kind regards, your hosts, The Märky Family

4/10 Poor

Scott, Portland, OR USA

Disliked: Cleanliness, property conditions & facilities, room comfort
Bars on the window
The room was a very small dorm-like space with no toilet or shower/bath in the room. One needed to walk down the hall for these facilities. To top things off there were bars on the window that would have prevented escape in an emergency. Cost/benefit of this room was skewed toward cost. I'd not stay here again!
Stayed 1 night in Sep 2017
Response from Daniela on Oct 22, 2017
Dear Scott - thank you for your visit and for taking the time to share your Feedback with us. In our hostel we have different rooms available, also with private bathroom. The Bars are for safety due to the Roof height, as the fire escape is into another direction. We think we provide good value for Money pending on the Budget as you are free to use all the Hotel facilites of a 4**** but have hostel rooms. We hope you come back and give us another Chance. Kind regards, Daniela Märky

8/10 Good

Steve and Julie, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Steffani Hotel - Perfect Location
This hotel is perfectly located right in the centre of St. Moritz. The staff dressed in traditional clothing were marvellous ... Clio and Raffaella at reception were delightful and very helpful throughout our short stay. Andrea at the bar and table service was also fantastic ... and the 4 course dinner was well worth the 50CHF. We were given an upgrade which was unexpected but really appreciated. We would highly recommend this hotel for your stay in S. Moritz.
Stayed 1 night in Sep 2017
Response from Daniela Märky on Oct 22, 2017
Dear Steve and Julie - thank you for your lovely feedback and the 4 Stars! We are glad you shared your experience with other travelers and hope to welcome you back soon. Kind regards, your hosts, The Märky Family

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Solo traveler
Good location, very nice staff. Room very small, in a dark small corridor. Window opened on to a ledge, where people were walking; so could not keep it open. Very hot and stuffy at night, with no aircon on fan/ ventilation.
Stayed 1 night in Jul 2017
Response from Daniela Märky on Jul 31, 2017
Dear Guest thank you for your visit. The B&B rooms are simply for a low price, but were you can enjoy all the amenities and services of a 4**** Hotel. It is forbidden to have Air Conditions - and usually it is very cold at night thus opening the window is usually enough :) We hope to welcome you back and appreciate your feedback, as we always thrive to improve. Thanks and see you soon, your hosts, The Märky Family

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2017
Yay - thank you for your visit and for the 5 Stars! So happy you enjoyed your stay! Kind regards, your hosts, The Märky Family

10/10 Excellent

Cece, Florida USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in St Moritz
We got there with the Glacier Express. The front desk workers were really friendly. They have a nice shuttle to the train station and the breakfast buffet was great. We booked for petit Steffani and they gave us an upgrade to the Steffani Hotel.
Stayed 1 night in Jun 2017
Response from Daniela Märky on Jul 31, 2017
Dear Cece, thank you for your visit and for the 5 Stars! Happy you enjoyed our B&B in the heart of St. Moritz. See you hopefully soon again.

8/10 Good

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort room with a private bath&
We got a nice room with a private bathroom. The bathroom was nice and bigger than a lot of hotel rooms we stayed. We like the location, and the free shuttle bus from the airport.
Stayed 2 nights in Jun 2017
Dear Lisa - glad you enjoyed your upgrade into a room with private bathroom! :) We hope to see you soon again...kind regards, your hosts, The Märky Family

6/10 Okay

Howshinn

Liked: Staff & service
Hotel is old, you can hear the door open sound from next room, no elivator directly to first floor, we have to carry our luggage up and down the stairs to our room, very incinvient.
Stayed 1 night in Jun 2017
Dear Howshinn...thank you for your visit and for your review. Some of our budget rooms do not have an elevator, but we do have a Porter always there to help to carry your luggage. We of course also have more luxurious options, but at a higher price. We hope to welcome you back soon and once again thank you for your feedback! your hosts, The Märky Family

8/10 Good

Emanuele

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Off season and there wasnt much to do. Bed was also too soft for my liking
Dear Emanuele...thanks for your feedback and for your visit in our Petit Steffani. Off season it's time to relax, use the Spa and enjoy the nature :) - but we are so glad that you liked it! Come back soon. Your hosts, The Märky Family

8/10 Good

Jean

Traveled with partner
Liked: Cleanliness, staff & service
Dans l'ensemble cet établissement est correct et appréciable.
Stayed 1 night in Oct 2021

8/10 Good

Christian

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2021

10/10 Excellent

Arthur

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Edgard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr ausgefallenes Frühstück Lage, sehr gut
Stayed 1 night in Oct 2021

10/10 Excellent

Jan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Laercio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício.
Stayed 2 nights in Sep 2021

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ci hanno chiesto un upgrade per la camera che dicevano essere non pronta, la camera che ci hanno assegnato era molto carina è mi ha fatto piacere pagare un sovrapprezzo. Struttura molto confortevole e pulita.
Stayed 1 night in Sep 2021