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Reviews of Herons Haven Coastal Elegance with Pool Access

Herons Haven Coastal Elegance with Pool Access
South Padre Island, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 5 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 2 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

9.6/10

Cleanliness

2.0/10

Staff & service

8.0/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

barbara t.

Liked: Cleanliness
SPI Fun Trip
Tiki was amazing as usual!
Stayed 9 nights in Feb 2023

6/10 Okay

Larry B.

Liked: Cleanliness
Bad weather
over all OK but a lot of little things wrong and hard to get to fixes between Copa and Tiki
Stayed 10 nights in Jan 2023

6/10 Okay

Norma C.

Liked: Cleanliness
Okay
I didn’t like the fact you can’t have visitors coming from far to go to another condo where they do except visitors to go to the beach. Didn’t stay all day only to sleepy.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness
Very clean
Nice clean apartment. Yo bad there was construction going on the beach.
Stayed 5 nights in May 2021

10/10 Excellent

Shanne J.

Liked: Cleanliness
Tiki 223
The overall condo deal was a great overall deal. Please don’t increase the price. The beach is a close to 223. The manager at La Copa in was very nice to give us extra towels, no questions asked. My feedback is to have an office for check-in/ checkout service a little closer instead of driving all the way to La Copa Inn. We had to drive a little to get our breakfast from at La Copa. The bathroom floor was always wet and we did not know from what, I killed 2 roaches. I think this is it. Thanks for the good deal.
Stayed 6 nights in Apr 2021

10/10 Excellent

Greg M.

Liked: Cleanliness
Nice
The place was comfortable and clean with an updated bathroom and nice TVs in the living room and bedroom. The pool right outside the unit and the nearby beach seemed convenient, though I didn't visit them due to bad weather.
Stayed 2 nights in Feb 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property manager had sent some move in instructions months before my trip, i thought it was just a registration confirmation. I go to the Tiki to check in like i did last year (different property manager) and they blindly sent me to the condo. At the door I'm confused by there not being a lockbox for a key or anything. I call the front desk and they don't know and say check my email. Finally i find the email months back in my email with instructions to check in at La Copa first to get the key. I called La Copa for assistance and they said we had to drive all the way back to the front of the island, get the key, and drive back to the Tiki to access our condo. Very, very, very frustrating. Especially when you try to regularly check in and have your hands full of suitcases and bags and have to take them back down the stairs and put everything back in your car because you have to drive miles to go get the key. Very stupid if you ask me. Property itself was GREAT! Beautiful and clean, no critiques there.
Stayed 4 nights in Aug 2019

8/10 Good

Richard J.

Liked: Cleanliness
Very clean
Check in was a bit of a process.
Stayed 2 nights in Aug 2019

10/10 Excellent

JEFF K.

Liked: Cleanliness
Relaxed, Family Friendly Beach Condo
Easy Check-in, great family and pet friendly condos. It is a bit aged but well maintained. The price is quite reasonable for the amenities provided. The beach is within 50 yards of the property. Umbrella and loungers are available for daily rental. At the beach.
Stayed 4 nights in Jul 2019

10/10 Excellent

april M.

Liked: Cleanliness
Late check in
The late check in process was vague but we muddled through it, it just needs to be a little more clear. Thank you for a wonderful stay it exceeded my expectations
Stayed 3 nights in Jul 2019