Neos Marmaras, Halkidiki, Sithonia, Central Macedonia
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Gorgeous place to spend time with your family. Great amenities to use at the resort. Our favorite pace was the dinner patio with a vew at the marina. The patio with the sea view is also great!
Response from Guest Relations Team on May 26, 2024
Dear Mr. SarevskiandreskiThank you for your excellent rating of your stay at Porto Carras Grand Resort! We would be very happy to see you again!Kind regards,Guest Relations Team
8/10 Good
Aleksandra
Traveled with family
Sep 6, 2023
Liked: Cleanliness, staff & service, room comfort
Aleksandra
Stayed 4 nights in Aug 2023
8/10 Good
Reut
Traveled with family
Aug 26, 2023
Liked: Staff & service
Disliked: Room comfort
Nice resort, horrible bed!
Overall the resort is nice and we had a good time. There are few things that we didn’t like- the food: there is a good variety but the quality is just ok. The bed is awful, too hard and not comfortable at all! The pool slides needs a fix, my 4 years old daughter didn’t want to slide because it was too painful…
Not sure we will be back…
we received a room that air condition didnt work.
we had to ask 4 times till a techniocian came and then at night we came back and still the AC didnt work.
We had to argue to find for us a solution. no one took responsibility or offered solution with out the need to spend land waste ots of time arguing. at the end we didnt get another room but the manager was surprised we were not offered one as he told me he instruck them to giove us a nother room.
on top eleveators are old and do not work properly. one was not wroking at all during the stay and once the elevator had a sudden stop while we were in. in general the service was not able and had no skills to offer solution for a no AC room and didnt offer a compensation.
it doesnt worth the money we paid. dont pay above 200-250$ per night
the bech is wonderfull
all inclusive is not really all inclusive in the bars and restaurants but very enjoyable to include
Guy
Stayed 5 nights in Jul 2023
6/10 Okay
Olga
Traveled with family
Jul 14, 2023
The bathrooms were weird. Every time we took showers it would have water in the corner. The balcony overlooking the beach had just dirt, it was unappealing. The pool area was terrible and I inviting. The sand wasn’t great but all the waitstaff was amazing
Olga
Stayed 4 nights in Jul 2023
10/10 Excellent
Theodore
Traveled with family
Jul 14, 2023
I have always gone to this property everything was great but it’s starting to show it’s age inside the rooms
Theodore
Stayed 4 nights in Jul 2023
4/10 Poor
THEOFANIS
Jun 23, 2023
THEOFANIS
Stayed 5 nights in Jun 2023
10/10 Excellent
Stuart
Jun 3, 2023
Stuart
6/10 Okay
Veselin
Traveled with family and small children, Traveled with family
Jun 3, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There were very loud parties on the last two nights we were there…and we were not invited ;-)
The beach and pool area were very nice.
Staff were ok,
Beakfast was average, and dinner was average
Room was not comforatble, bed was terrible, so uncomfortable, housekeeping was very poor.
We had a lovely time!
Pros:
-the buffet was amazing and had so many options
-the staff were very friendly and helpful
-there were always sun beds available
-there were many activities
-the shuttle boat to Neos Marmaras was easily accessible and cheap
-the property has two small supermarkets
-room service was quick and excellent
-the shuttle from the airport was great
-the water sports were amazing! Jet skiing is a MUST
-everything is walkable and close
-the staff are all extremely kind and friendly. It was so lovely to be greeted by them
Cons:
-lunch isn’t included even though it’s an all inclusive resort. This wasn’t advertised very well. There’s half and full board options. Confirm before you arrive:
-one elevator was always out of service which resulted in long waits
-the elevator closes VERY quickly. You need to go fast.
-the schedule for the shuttle boat on the marina is wrong. The updated schedule can be found at guest services. This resulted in us waiting and no boat coming
-we never received a schedule for all of the activities and had to find it ourselves. It would be helpful if this was provided at check in
-some activity locations changed due to poor weather and this wasn’t told to us. There should’ve been signs in the elevator or at guest services about the change
-The bike rentals no longer exist
-the “shopping” at the marina is all empty
-at dinner, there are no drinks included. You even have to pay for water.
We stayed at Porto Carras for 7 nights. Everything was as expected for a 5-star resort, would definitely book here again. Special thanks to the hotel staff which went above and beyond at all times!
Great rooms, fantastic pool great for families. Loved the location of being right on the beach. Ferry to nearest town was good too to enable us to go out at night for a change. Drinks expensive in hotel.
Lovely resort, great pools, beautiful beach. Restaurants with good food and drinks.
Evelyn
Stayed 1 night in Sep 2021
Response from Hotel Manager on Sep 22, 2021
Dear Evelyn,
We would like to kindly thank you for taking time to write about your recent stay! We are thrilled to read that you enjoyed your stay at Porto Carras Meliton. Your feedback is highly appreciated and thank you for highlighting the quality of the whole place such as: the excellent service, the food, the cleanliness, our ambitious and friendly staff, the enthusiastic Animation team, the peaceful and relaxing atmosphere, as it makes your Porto Carras team better. Hospitality is all about People, love and Care! We sincerely hope to welcome you again in order to create and share more wonderful memories together!
Have a beautiful day.
Kind regards, Kostas Plaskasovitis
Hotel Manager
מתחם מהמם וגדול עם כל השירותים
קזינו, מסעדות, חוף מסודר ועוד
שירות מצויין של הצוות והענות מהירה לכל בקשה באדיבות
הדבר היחיד שהמלון חייב לשפר בהקדם זה מזרנים למיטה הזוגית כי הנוכחים היו קטסטרופה ושברו לנו את הגב
jacob
Stayed 7 nights in Sep 2021
Response from Hotel Manager on Sep 19, 2021
Dear Jaboc,
We would like to kindly thank you for making the Porto Carras your holiday destination! and for taking time to write about your recent stay with us!
We are very thrilled to read that you enjoyed your stay at Porto Carras with the most beautiful sea view settings, peace and relaxation.
Your feedback is highly appreciated and thank you for highlighting the quality of the service, the food, the cleanliness and the friendly staff, and the list goes on. Hospitality is all about People, love and Care!
We sincerely hope to welcome you again in order to create and share more wonderful memories together!
Have a beautiful day.
Kind regards,
Kostas Plaskasovitis
Hotel Manager
Dear Rea,
We would like to kindly thank you for making the Porto Carras your holiday destination! and for taking time to write about your recent stay with us!
We are very thrilled to read that you enjoyed your stay at Porto Carras with the most beautiful sea view settings, peace and relaxation.
Your feedback is highly appreciated and thank you for highlighting the quality of the service, the food, the cleanliness and the friendly staff, and the list goes on. Hospitality is all about People, love and Care!
We sincerely hope to welcome you again in order to create and share more wonderful memories together!
Have a beautiful day.
Kind regards,
Kostas Plaskasovitis
Hotel Manager
6/10 Okay
Ioannis
Sep 16, 2021
Ioannis
Stayed 1 night in Sep 2021
Response from Hotel Manager on Sep 19, 2021
Goodmorning dear Ιoannis,
Thank you for your review and your constructive feedback. We are delighted to hear you enjoyed the tastefull food and the variety of the meals, thank you for highlighting our passionate and ambitous staff to provide the best service. Please, be kindly aware that your feedback is highly appreciated and it will be decisive on the improvement of the services and facilities. Currently, we are working on the mastre plan of a complete renovation to be taken. However, Hospitality is all about people, love and care. The entire team hopes to have the pleasure of welcoming you back to Porto Carras Meliton for many more memorable stays.
Have a beautiful day.
With best regards,
Kostas Plaskasovitis
Hotel Manager
Dear Mauricio,
We would like to kindly thank you for taking time to write about your recent stay with us!
We are thrilled to read that you enjoyed your stay at Porto Carras Meliton.
Your feedback is highly appreciated and thank you for highlighting the quality of the service, the food, the cleanliness and our amazing and friendly staff, as it makes your Porto Carras team better. Hospitality is all about People, love and Care!
We sincerely hope to welcome you again in order to create and share more wonderful memories together!
Have a beautiful day.
Kind regards,
Kostas Plaskasovitis
Hotel Manager
Dear Mr. Nikos,
We would like to kindly thank you for taking time to write about your recent stay with us!
We are thrilled to read that you enjoyed your stay at Porto Carras Meliton.
Your feedback is highly appreciated and thank you for highlighting the quality of the service, the food, the cleanliness and as it makes your Porto Carras team better. Hospitalitour amazing staff. Hospitality is all about People, love and Care!
We sincerely hope to welcome you again in order to create and share more wonderful memories together!
Have a beautiful day.
Kind regards,
Kostas Plaskasovitis
Hotel Manager
The rooms were clean, very comfortable, and the staff was amazing.
Vivian
Stayed 4 nights in Aug 2021
Response from Hotel Manager on Sep 14, 2021
Dear Mrs Vivian,
We would like to kindly thank you for taking time to write about your recent stay with us!
We are thrilled to read that you enjoyed your stay at Porto Carras Meliton.
Your feedback is highly appreciated and thank you for highlighting the quality of the service, the food, the cleanliness and as it makes your Porto Carras team better. Hospitalitour amazing staff. Hospitality is all about People, love and Care!
We sincerely hope to welcome you again in order to create and share more wonderful memories together!
Have a beautiful day.
Kind regards,
Kostas Plaskasovitis
Hotel Manager
Dear Renos,
Thank you for making Porto Carras Meliton your holiday destination!
Your kind and generous words about our services and facilities are truly valued by Porto Carras Meliton ambitous team with passion to exceed guest expectations.
However, it is indeed so heartwarming to know that you have enjoyed every aspect of your stay such as the lovely and relaxing atmosphere, the excellent standards, our amazing team , the quality and variety of the food. Indeed your 5 star review and your satisfaction represent our greatest reward.
It would be a pleasure to welcome you back at the Porto Carras Meliton for another unforgettable holiday experience. Hospitality is all about people, love and care.
Have a beautiful day.
Kind regards,
Kostas Plaskasovitis
Hotel Manager
Hotel building, rooms, restaurants and other areas are nice and clean. Only thing bothers me in this hotel is service at the beach area. I can understand the high prices of the hotel beach but food is very moderate. I ordered one burger but meat wasn't cook properly and bread wasn't fresh. I tried other food selections but none of them was satisfactory. Additionally they don't serve alcoholic and soft drinks in the bottle. I think they do it to prevent injuries but drinking a beer from paper cup is not nice. Last, they should work with a professional DJ. We listened same songs again and again all day(s). Apart from these issues everything was ok.
Verified traveler
Stayed 4 nights in Aug 2021
Response from Hotel Manager on Aug 22, 2021
Dear valued guest,
Thank you for your review regarding your recent stay. Please, be kindly aware that your feedback is highly appreciated and it will be decisive on the improvement of the services and facilities. Currently, we are working on the master plan of a complete renovation to be taken, in the near future. However, Hospitality is all about people, love and care. The entire team hopes to have the pleasure of welcoming you back to Porto Carras Meliton for many more memorable stays.
Have a beautiful day.
With best regards,
Kostas Plaskasovitis
Hotel Manager
8/10 Good
Ted
Aug 19, 2021
Ted
Stayed 3 nights in Aug 2021
8/10 Good
IOANNIS
Aug 19, 2021
IOANNIS
Stayed 2 nights in Aug 2021
Response from Hotel Manager on Sep 19, 2021
Dear Ioannis,
We would like to kindly thank you for making the Porto Carras your holiday destination! and for taking time to write about your recent stay with us!
We are very thrilled to read that you enjoyed your stay at Porto Carras with the most beautiful sea view settings, peace and relaxation.
Your feedback is highly appreciated and thank you for highlighting the quality of the service, the food, the cleanliness and the friendly staff, and the list goes on. Hospitality is all about People, love and Care!
We sincerely hope to welcome you again in order to create and share more wonderful memories together!
Have a beautiful day.
Kind regards,
Kostas Plaskasovitis
Hotel Manager
the team was excellent in the Crystal restaurant and the Pefko restaurant. Keep these people together. They create a harmony in the hotel
Verified traveler
Stayed 6 nights in Aug 2021
Response from Hotel Manager on Aug 18, 2021
Dear valued guest,
Thank you for your wonderful review. We are delighted to hear you enjoyed your recent stay with us, thank you for highlighting our high level of service standards , facilities, the friendly and attentive staff. Hospitality is all about people, love and care. Teamwork makes the Dreamwork. The entire team hopes to have the pleasure to welcome you back to Porto Carras Meliton for many more memorable stays.
Have a beautiful day.
With best regards,
Kostas Plaskasovitis,
Hotel Manager
8/10 Good
IOANNIS
Aug 15, 2021
IOANNIS
Stayed 4 nights in Aug 2021
Response from Hotel Manager on Sep 19, 2021
Dear Ioannis,
We would like to kindly thank you for taking time to write about your recent stay!
We are thrilled to read that you enjoyed your stay at Porto Carras Meliton.
Your feedback is highly appreciated and thank you for highlighting the quality of the service, the food, the cleanliness and the friendly staff.Hospitality is all about People, love and Care!
We sincerely hope to welcome you again in order to create and share more wonderful memories together!
Have a beautiful day.
Kind regards,
Kostas Plaskasovitis
Hotel Manager
10/10 Excellent
Rik
Aug 14, 2021
Liked: Cleanliness, staff & service, room comfort
Lovely stay - 5* quality except room condition
Overall a great stay - good resort with excellent facilities.
Only slight issue is that the guest rooms need updating e.g. our bathroom lock was clearly broken
Staff was lovely and good variety re dinner menu (though you have to pay for all drinks, including soft, at dinner even when all inclusive)
Rik
Stayed 6 nights in Aug 2021
Response from Hotel Manager on Aug 14, 2021
Dear Rik,
Thank you for your wonderful review. We are delighted to hear you enjoyed your recent stay with us, thank you for highlighting our high level of service standards , facilities and our amazing staff. Hospitality is all about people, love and care.The entire team hopes to have the pleasure to welcome you back to Porto Carras Meliton for many more memorable stays.
Have a beautiful day.
With best regards,
Kostas Plaskasovitis,
Hotel Manager
8/10 Good
Chovsep
Aug 13, 2021
Chovsep
Stayed 4 nights in Aug 2021
Response from Hotel Manager on Sep 19, 2021
Dear Chovsep,
We would like to kindly thank you for making the Porto Carras your holiday destination! and for taking time to write about your recent stay with us!
We are very thrilled to read that you enjoyed your stay at Porto Carras with the most beautiful sea view settings, peace and relaxation.
Your feedback is highly appreciated and thank you for highlighting the quality of the service, the food, the cleanliness and the friendly staff, and the list goes on. Hospitality is all about People, love and Care!
We sincerely hope to welcome you again in order to create and share more wonderful memories together!
Have a beautiful day.
Kind regards,
Kostas Plaskasovitis
Hotel Manager
Dear Anthos,
Thank you for your wonderful review. We are delighted to hear you enjoyed your recent stay with us, thank you for highlighting our high level of service standards , facilities and our amazing staff. Hospitality is all about people, love and care.The entire team hopes to have the pleasure to welcome you back to Porto Carras Meliton for many more memorable stays.
Have a beautiful day.
With best regards,
Kostas Plaskasovitis,
Hotel Manager
6/10 Okay
Christa
Traveled with family
Aug 9, 2021
Disliked: Property conditions & facilities
Christa
Stayed 6 nights in Aug 2021
Response from Hotel Manager on Sep 19, 2021
Goodmorning dear Christa,
Thank you for your review and your constructive feedback. Please, be kindly aware that your feedback is highly appreciated and it will be decisive on the improvement of the services and facilities. Currently, we are working on the mastre plan of a complete renovation to be taken. However, Hospitality is all about people, love and care. The entire team hopes to have the pleasure of welcoming you back to Porto Carras Meliton for many more memorable stays.
Have a beautiful day.
With best regards,
Kostas Plaskasovitis
Hotel Manager
Awesome location with gorgeous views. Organised staff and very friendly no issues with any requests. I was impressed how well the staff complete their jobs. They answer all my questions since was my first time at Porto Caras.
I want to make a note that One of the staff Dimitri’s from the bar restaurant went above and beyond !
Great Service!
Verified traveler
Stayed 3 nights in Aug 2021
Response from Hotel Manager on Aug 7, 2021
Dear values Guest,
Thank you for your wonderful review. We are delighted to hear you enjoyed your recent stay with us, thank you for highlighting our high level of service standards and facilities. Hospitality is all about people, love and care.The entire team hopes to have the pleasure to welcome you back to Porto Carras Meliton for many more memorable stays.
Have a beautiful day.
With best regards,
Kostas Plaskasovitis,
Hotel Manager