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Reviews of Fairfield Inn & Suites by Marriott Sidney

2.5 out of 5
Fairfield Inn & Suites by Marriott Sidney
889 East Jennifer Lane, Sidney, NE

Reviews

9.2

Wonderful

Rating 10 - Excellent. 261 out of 380 reviews" "
Rating 8 - Good. 90 out of 380 reviews" "
Rating 6 - Okay. 16 out of 380 reviews" "
Rating 4 - Poor. 4 out of 380 reviews" "
Rating 2 - Terrible. 9 out of 380 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adequate facilities
Stayed 1 night in May 2024
Response from Catrina on May 6, 2024
Thank you for your feedback.

10/10 Excellent

Wendy, Springville

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant, efficient, quiet
Stayed 1 night in Apr 2024
Response from Catrina on Apr 22, 2024
Thank you for feedback.

10/10 Excellent

Brad

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, clean, professional.
Stayed 1 night in Mar 2024
Response from Catrina on Mar 26, 2024
Thank you for your feedback.

2/10 Terrible

Ryan

Stayed 1 night in Feb 2024
Response from Catrina on Feb 6, 2024
Thank you for your feedback. I am sorry to hear that we did not meet your expectations during your stay with us.

10/10 Excellent

Matthew, Cheyenne

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Catrina on Feb 5, 2024
Thank you for your feedback. I am happy to hear that you enjoyed your stay with us.

10/10 Excellent

Amy

Stayed 1 night in Jan 2024
Response from Catrina on Mar 22, 2024
Thank you for your feedback.

10/10 Excellent

Frederick

Stayed 1 night in Jan 2024
Response from Catrina on Jan 29, 2024
Thank you for your feedback on your recent stay with us.

2/10 Terrible

Cole, Williston

Liked: Amenities
I didn’t get to stay because I am sicm
Stayed 1 night in Jan 2024
Response from Catrina on Jan 9, 2024
Thank you for your feedback. I am sorry you didn't get to stay with us.

8/10 Good

Christi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Catrina on Dec 26, 2023
Thank you for your feedback.

8/10 Good

Harry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and welcoming. The hotel and our room was very clean. Our bed was a little bit on the firm side a breakfast was good but limited.
Stayed 1 night in Dec 2023
Response from Catrina on Dec 23, 2023
Thank you for your feedback.

8/10 Good

Jan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Front desk person was super nice! Breakfast was good and the coffee was excellent. The only complaint is the shower was not hot enough but I like mine extra hot so might actually be ok.
Stayed 1 night in Dec 2023
Response from Catrina on Dec 11, 2023
Thank you for your feedback I am glad to hear you enjoyed your stay with us. We will look into the issue with the hot water.

10/10 Excellent

Kirk

Stayed 1 night in Dec 2023
Response from Catrina on Dec 23, 2023
Thank you for your feedback. We hope to see you again the next time you are in the area.

10/10 Excellent

Sumera

Stayed 1 night in Nov 2023
Response from Catrina on Dec 19, 2023
Thank you for your feedback. I am happy to hear that you enjoyed your stay.

10/10 Excellent

Alissa

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful stay with clean, modern rooms and public areas. The staff was professional and welcoming, even bringing a crib to our room when we needed it. The breakfast was one of the better complimentary hotel breakfasts we have had recently; I especially enjoyed the oatmeal bar with fancy toppings. The hotel was reasonably priced. We would stay here again.
Stayed 1 night in Nov 2023
Response from Catrina on Nov 13, 2023
Thank you for your feedback. I am so happy to hear that you enjoyed your stay.

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was top notch! Room, shower, breakfast!!!
Stayed 1 night in Oct 2023
Response from Catrina on Oct 24, 2023
Thank you for your feedback.

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Catrina on Oct 24, 2023
Thank you for your feedback.

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Catrina on Oct 18, 2023
Thank you for your feedback.

8/10 Good

Deidre

Overall very nice hotel; the only issue I had was there were a few nail clippings on rug, and pillows killed my neck,as they were too hard.
Stayed 1 night in Oct 2023
Response from Catrina on Oct 13, 2023
Thank you for your feedback. I do apologize that our pillows did not meet your standards.

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 2 nights in Oct 2023
Response from Catrina on Oct 9, 2023
Thank you for your feedback.

6/10 Okay

Carrie Ann

Disliked: Cleanliness
The room is designed well, but the bathroom floor had hair around the toilet and the shower doors were dirty. We had to wipe off the nightstands because they were sticky. We told both the night manager and morning manager but they both said they would tell management, but did not offer any recompense. It wasn't terrible, but it was just not great.
Stayed 1 night in Oct 2023
Response from kaitlyn on Oct 8, 2023
thank you for reaching out and telling us about your experience with us. We do apologies that the room was not to Marriott standards.

10/10 Excellent

Trent Kling

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Catrina on Sep 30, 2023
Thank you for your feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again!
Nice newer hotel. Good breakfast and friendly staff. Would stay again.
Stayed 1 night in Sep 2023
Response from Catrina on Sep 28, 2023
Thank you for your feedback.

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Complimentary water, chips and a good breakfast.
Stayed 1 night in Sep 2023
Response from Catrina on Sep 28, 2023
Thank you for your feedback. We are happy to hear you enjoyed your stay.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Sep 2023
Response from Catrina on Sep 27, 2023
Thank you for your feedback. We are happy to hear that you enjoyed your stay.

8/10 Good

Erin

Traveled with partner
Clean, comfortable and quiet.
Stayed 1 night in Sep 2023
Response from kaitlyn on Sep 24, 2023
Thank you for telling us about your stay with us!

10/10 Excellent

Catherine

Stayed 1 night in Sep 2023
Response from Catrina on Oct 5, 2023
Thank you for your feedback.

10/10 Excellent

Ashley

Stayed 1 night in Sep 2023
Response from kaitlyn on Sep 23, 2023
Thank you for sharing your experience with us!!

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Catrina on Sep 1, 2023
Thank you for your feedback.

10/10 Excellent

Barton

Traveled with partner
Liked: Cleanliness
Hard to find from freeway
Stayed 1 night in Aug 2023
Response from Catrina on Aug 28, 2023
I do apologize that we were hard to find. Thank you for your feedback.

10/10 Excellent

nora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel, pleased with all.
Stayed 2 nights in Aug 2023
Response from Catrina on Aug 21, 2023
Thank you for your feedback. I am happy to hear that you enjoyed your stay.

10/10 Excellent

Curtis

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here multiple times and have zero complaints.
Stayed 1 night in Aug 2023
Response from Catrina on Aug 21, 2023
Thank you for your feedback it is always great to hear how your stay was.

2/10 Terrible

Ray

Stayed 1 night in Aug 2023
Response from Kaitlyn on Sep 9, 2023
Thank you for reaching out and letting us know about your experience with us sir. We do apologies that your stay did not meet your needs.

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing really special
Stayed 1 night in Aug 2023
Response from Catrina on Aug 19, 2023
Thank you for your feedback.

6/10 Okay

Jimane

Liked: Staff & service
Property was fine. The pillows were hard as bricks and wouldn’t compress at all. I couldn’t sleep on them. Made for a very uncomfortable night. For the price of the room, I was surprised and dismayed to not be able to sleep.
Stayed 1 night in Aug 2023
Response from Catrina on Aug 16, 2023
Thank you for your feedback. I do apologize that your experience was not satisfactory. I will relay your information to the rest of our team.

10/10 Excellent

ROSA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Catrina on Aug 10, 2023
Thank you for your feedback. Hope to see you again next time your in the area.

10/10 Excellent

Klayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good, beds are comfortable but the only thing i didn't like was understanding the T.V set up. Otherwise everything was great. Will stay there in the future if we are cutting through
Stayed 2 nights in Jul 2023
Response from Catrina on Aug 1, 2023
Thank you for your feedback i will take a look at the TV.

6/10 Okay

Joseph

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Arrived at check in time. General Manager RUDELY stated our room wasn’t ready. Her demeanor was very unpleasant. There were two other front desk employees there as well. They made me feel extremely uncomfortable, as they were quite unprofessional. I’ve traveled extensively throughout the United States, Europe and parts of Asia. Therefore I know a thing or two about hotels. A guest should be welcomed upon arrival. It’s simple common courtesy, but for a business it should be paramount. The accommodations were lovely however. The people at the desk were so strange, I didn’t feel comfortable interacting with them. I feel that if a person is employed in the hospitality industry, they might want to be a bit well mannered, and hospitable??? Nebraska was the most wonderful state, everyone I encountered was so polite and friendly. Sadly these folks reminded me of back home… (Boston)
Stayed 1 night in Jul 2023
Response from Catrina on Jul 31, 2023
Thank you for your feedback. I do apologize that you did not feel welcomed at our hotel. I will speak with staff on there demeanor at check in.

10/10 Excellent

Beverly, Bozeman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 1 night in Jul 2023
Response from Catrina on Jul 28, 2023
Thank you for your feedback.

10/10 Excellent

Monika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Catrina on Jul 28, 2023
Thank you for your feedback.

10/10 Excellent

April

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been traveling across country and have stayed in many hotel rooms. This one was the cleanest and the most spacious. There were no weird smells and it just felt good. So thank you for a comfortable stay. We needed it. My only feedback is that there wasn’t much parking. There were many trailers that parked accross multiple spots and we couldn’t find parking.
Stayed 1 night in Jul 2023
Response from Catrina on Jul 27, 2023
Thank you for your feedback. I am happy to hear that you enjoyed your stay with us.

8/10 Good

Randall, West Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice however, missed opportunity with not be having an EV Charger.
Stayed 1 night in Jul 2023
Response from Catrina on Jul 22, 2023
Thank you for your feedback. I do apologize for not having an EV Charger.

8/10 Good

BRIAN

Worth every penny.
Large, clean, comfortable room with high quality bed and linens. As with most hotels, the fitness center was very small and ill-equipped. Otherwise, this is a wonderful location at which to stay.
Stayed 1 night in Jul 2023
Response from Catrina on Jul 22, 2023
Thank you for your feedback.

8/10 Good

Penny

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2023
Response from Catrina on Jul 22, 2023
Thank you for your feedback.

6/10 Okay

Brad

Stayed 1 night in Jul 2023
Response from Catrina on Aug 8, 2023
Thank you for your response. Please let me know if there is anything that we can do on our end in the future to make you stays more enjoyable.

10/10 Excellent

LANCE

Stayed 1 night in Jul 2023
Response from Kaitlyn on Aug 5, 2023
Thank you for giving us your feedback about your stay with us! Hope to have you stay with us again!

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Catrina on Jul 8, 2023
Thank you for your feedback. I am happy to hear you enjoyed your stay.

8/10 Good

Christi

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Catrina on Jul 6, 2023
Thank you for your feedback.

10/10 Excellent

Shea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and the room was spotless!
Stayed 2 nights in Jun 2023
Response from Catrina on Jul 3, 2023
Thank you for your feedback. I am happy to hear that you enjoyed your stay with us.

8/10 Good

William

Stayed 1 night in Jun 2023
Response from Catrina on Jul 22, 2023
Thank you for your feedback.

10/10 Excellent

Rodale, Holdrege

Traveled with partner
Good
Stayed 1 night in Jun 2023
Response from Catrina on Jun 30, 2023
Thank you for your feedback.