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Reviews of THE RECENZ Dongdaemun Hotel

3.5 out of 5
THE RECENZ Dongdaemun Hotel
383 Cheonho-daero, Dongdaemun-gu, Seoul

Reviews

8.6

Excellent

Rating 10 - Excellent. 177 out of 403 reviews" "
Rating 8 - Good. 165 out of 403 reviews" "
Rating 6 - Okay. 40 out of 403 reviews" "
Rating 4 - Poor. 12 out of 403 reviews" "
Rating 2 - Terrible. 9 out of 403 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Akira

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big bed is good. Small desk is not good.
Stayed 4 nights in May 2024

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

elisa

Stayed 1 night in Feb 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Harold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staffs are very friendly, perfect service.
Stayed 1 night in Nov 2023

10/10 Excellent

Elizabeth Jean

Stayed 9 nights in Aug 2023

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Enjoyed staying at this hotel, however, the pillows were very thin. When I asked for 2 extra pillows, I was told they could not give me them. Check in staff not friendly or helpful.
Stayed 23 nights in Apr 2023

10/10 Excellent

Oyunomin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied. Right across the street, there is bus stop which was so convenient. For emergency, the reception staff can exchange to dollar to won. Everyday fresh water bottles were given per person. My husband initially stayed there in the queen bed room and I came later, they did not charge extra, which makes sense but very nice.
Stayed 9 nights in Oct 2022

8/10 Good

XING HAN

Stayed 8 nights in May 2022
Response from 더 리센츠 동대문 on Aug 4, 2022
안녕하세요 더 리센츠 동대문 입니다. 고객님의 소중한 이용 후기 감사합니다♡ 더 나은 서비스를 제공 하기 위해 더욱 더 노력하는 더 리센츠호텔 동대문이 되겠습니다. 감사합니다.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Recenz reservation manager on Jul 21, 2021
안녕하세요, 더 리센츠 동대문 호텔입니다. 저희 호텔을 이용해주셔서 감사드립니다. 앞으로도 안전한 방역과 최고의 서비스를 제공하기 위해 더욱 노력하도록 하겠습니다. 감사합니다.

10/10 Excellent

Minkil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Recenz reservation manager on Jun 29, 2021
안녕하세요, 더 리센츠 동대문 호텔입니다. 저희 호텔을 이용해주셔서 감사드립니다. 앞으로도 안전한 방역과 최고의 서비스를 제공하기 위해 더욱 노력하도록 하겠습니다. 감사합니다.

8/10 Good

Fernando

Liked: Staff & service, property conditions & facilities, room comfort
Convenience place to stay.
When I check the information book at the room it was nasty besides that everything was ok.
Stayed 1 night in Apr 2021
Response from Recenz reservation manager on May 10, 2021
Hello, This is The Recenz Dongdaemoon Hotel. Thank you for your feedback. We will try to be the best hotel to provide better service. Thank you.

8/10 Good

Fernando

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to stay
The location is great since the subway is just 5 minutes walking distance. Also, there are convenience stores and many kinds of restaurants around there. Staff speaks English and they are very kind.
Stayed 2 nights in May 2020

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Aleyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I never forget this trip ever. I lived in Gangnam when I grew up and I haven't been out of Gangnam so I don't know really about a map of Seoul and direction well. Even I left Korea for a long time ago. So I worried when I booked here at that time but it had a super great location. and it has a lot of transportation to went everywhere and easily went Gangnam as well. And not that much traffic compare to Gangnam. The room was super great and tidy comfortable and nice view. staff was so friendly
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
, not great
Overall not a bad hotel, but not great. About a three star hotel. A little bit loud and a little bit of tobacco smell in the room. Although not sure why. No gym, breakfast or other significant amenities. Location is also a bit far. Would stay again if I needed a cheap place for the Right price
Stayed 1 night in Feb 2020

10/10 Excellent

Matt, LA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location - very close walk to the station. Fast and easy check-inn staff were friendly and helpful. Clean room - good amenities. And nice hot water!
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 8min walk to the train station, no cigarette smoking smell in the room, heating is good for winter in Jan, not that cold and hey, it was below freezing point outside! Room amenities are typical, and great! Nothing to complain about! An extremely tasty korean food restaurant located a block away, operating till past midnight, and that was really convenient! Direct 70mins airport public bus service 6013 is really super convenient for those catching morning flights. 30mins interval, so its really convenient. But you need to walk about 15mins with your huge luggages to the bus stop. So check out early and give yourself enough time. Location is slightly out of city centre, but travelling on their metro isn’t difficult at all. Myeongdong can be easily accessible in 30-40mins. Overall it was a great stay!
Stayed 3 nights in Jan 2020

6/10 Okay

Gina

Traveled with family
Disliked: Staff & service
Didnt provide water when they were supposed to.. i asked them but they said they doubted me and told me that they will confirm my words and send water after but didn't.. didn’t clean the room when i asked them to..
Stayed 5 nights in Jan 2020

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

eunjoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good for the money
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Overall good
The room was really nice but the breakfast area was a bit dirty. Not enough staff to manage the breakfast area during rush hour.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Hotel was nice and staff are friendly. Facility is just okay. It is close to train and bus station😊.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean modern rooms
Stayed 2 nights in Jan 2019

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Great place for a family. There was plenty of room and a spacious bathroom. It has tours that cycle through. Not a great location if you want to sight see, but local transportation is close by.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
worth the price. close to public transport access, buses and train.
Stayed 1 night in Dec 2018

10/10 Excellent

SIRIN, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy for transportation even a bit far from the travel center. But for anyone would like to relax. It's recommened.
Stayed 5 nights in Jan 2019

8/10 Good

Sweetie_P, Bangkok

Liked: Cleanliness, staff & service, room comfort
The hotel is located in peaceful and convenient location. Staffs are very nice.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2018

10/10 Excellent

anja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seoul
This is a great hotel for the price and conveniently located near shopping and dining. We stayed in a suite and they were kind enough to put a second bed in the living room. It was a comfortable stay overall.
Response from RECENZ on Apr 13, 2018
Thank you for staying with us. We will provide you better services next time Thanks

10/10 Excellent

RAYMOND HONGSIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price and clean hotel
It is a cost effective hotel. It may sound just cheap; however, it is pretty worthy to stay at a low price. It is so close to metro and bus, just 2 mins walk from exit 1 of Janghanpyung , line no 5.
Stayed 1 night in Feb 2018
Response from RECENZ on Feb 20, 2018
Thank you for staying with us. We will provide you better services next time Thanks

8/10 Good

Tristan David James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seoul
Nice hotel with fantastic staff in a relatively boring area.
Stayed 2 nights in Jan 2018
Response from seungyeon on Jan 24, 2018
Thank you for staying with us. We will provide you better services next time Thanks

4/10 Poor

Verified traveler

Disliked: Staff & service

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend to stay
Excellent customer service. Nice amenities and clean room. Good buffet restaurants in 2nd floor. I had an urgent to prepare several documents so I asked front desk. They printed my documents out and enveloped it. Although I went there for leisire purposes, I would highly recommend this hotel for business trip as well.
Stayed 4 nights in Dec 2017
Thank you for staying with us. We will provide you better services next time Thanks

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2017

10/10 Excellent

Sung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed out stay in this hotel, The front desk was friendly and very helpful. Provided us info on how to get around town. Breakfast was good too
Stayed 3 nights in Oct 2017

8/10 Good

Young-eun

Liked: Cleanliness, staff & service, room comfort
Total score is good.
Total score is good. The room was clean, cozy, somewhat spacious. But, there was soundproof problem. 'room vs. room' was okay. but 'room vs.passage' wasn't... Anyway, considering the price (including discount), this hotel is good enough
Stayed 4 nights in Sep 2017

8/10 Good

SHOU YUAN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
還不錯 有機會會在去
Stayed 3 nights in May 2024

8/10 Good

[ ???? ??? ]

Liked: Cleanliness, staff & service, property conditions & facilities
방음시설이 약하고 티비가 작은거 화장실 배수구 냄새? 이거 빼고는 무난한 비즈니스 호텔입니다^^ 가성비 좋은곳이네요
Stayed 1 night in May 2024

8/10 Good

daisuke

Liked: Cleanliness, staff & service, property conditions & facilities
忘れ物をしてしまったが、連絡の取り方が分からなく、それだけが心残りでした。
Stayed 2 nights in Apr 2024

8/10 Good

TOMOMI

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024

10/10 Excellent

Kazuaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
そうじて良かったです！
Stayed 2 nights in Mar 2024

2/10 Terrible

GANGSIN

Stayed 2 nights in Mar 2024

8/10 Good

KANAKO

Traveled with family and small children
Liked: Cleanliness
最寄りの長漢坪駅からは近く、そばにCUもあり良かったですが基本、地下鉄に乗らなければ繁華街へは行けません。ホテルの回りに食事するところがもう少しあると良かったと思いました。トイレはペーパー流せません！でしたが部屋は清潔でエアコンもよく利き暑いほどでした。窓も開けられて良かったです。 次回はもう少し街中に宿泊したいかな？と思いました！
Stayed 4 nights in Mar 2024

8/10 Good

SUNGJOONG

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2024

8/10 Good

윤주

Liked: Cleanliness, staff & service, property conditions & facilities
좋았어요. 깔끔하고 가성비 대비 좋았습니다. 그런데, 화장실 천장에서 물이 조금 새더라고요. 그건 보수 하셔야할 것 같습니다.
Stayed 1 night in Dec 2023