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Reviews of Snow hotel

3 out of 5
Snow hotel
53, Banpo-daero 14-gil, Seocho-gu, Seoul, Seoul

Reviews

8.6

Excellent

Rating 10 - Excellent. 128 out of 232 reviews" "
Rating 8 - Good. 65 out of 232 reviews" "
Rating 6 - Okay. 24 out of 232 reviews" "
Rating 4 - Poor. 10 out of 232 reviews" "
Rating 2 - Terrible. 5 out of 232 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Woosung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in a convenient place close to a metro station. Also it is an affordable place in the heart of Gangnam.
Stayed 3 nights in May 2024

8/10 Good

Madison

Stayed 9 nights in Apr 2024

6/10 Okay

youngchul

Stayed 1 night in Oct 2023

10/10 Excellent

Susie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very roomy compared to other hotels
Stayed 1 night in Sep 2023

10/10 Excellent

Alan

Stayed 1 night in Aug 2023

10/10 Excellent

Alan

Stayed 5 nights in Aug 2023

6/10 Okay

SE YOUNG, Burke

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in May 2023

2/10 Terrible

shannon

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Do not book till you read this review.
Warning!!! Do not stay at this hotel, there is no heating control in the rooms and the hotel turn off the heating after 2 hours. We booked a room for a family of 4. The kids were given futon mattresses on the floor which was fine while the heating was on. 5am in the morning the kids are freezing cold sleeping on an ice cold floor because the hotel turned off the heating in the middle of the night. The front desk admitted they turn the heating off after 2 hours. We moved hotel after the first night with the manager refusing to refund the 1 night we stayed, he was even arrogant enough to suggest " do you guys do this all the time trying to get free accommodation" We are still chasing a refund for the first night. Save yourself the hassle and book a different hotel.
Stayed 3 nights in Dec 2022

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities

8/10 Good

Shi, RESEDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed only one night and quite liked the style of my room. The sink and bathroom counter are super small though, with that much total space in the room I would install a bigger sink if I were the designer… It’s definitely one of a kind, would recommend to travelers that are tired of cookie cutter hotels.
Stayed 1 night in Oct 2022

10/10 Excellent

SOOHYUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice place,
Stayed 1 night in Jun 2022

10/10 Excellent

Tess

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Privacy and excellent service
Lovely suite, large soaking tub, walk in rain shower, sitting/eating area with large windows, blackout curtains. Hotel is very pretty and private. Bed is very hard/firm- which I don’t care for, but which I’ve found is typical here in kore. Service was fantastic! Location is perfect- close to Seoul Arts Center.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

YONGGUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Ji Seon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from 호텔소설 on Jan 25, 2021
고객님, 안녕하세요. 호텔 소설입니다. 소중한 시간 내주시어 이용 후기 남겨주셔서 대단히 감사드립니다.

10/10 Excellent

BO MIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020
Response from 호텔 소설 on Apr 15, 2020
고객님 안녕하세요. 호텔 소설입니다. 저희 호텔 소설을 이용해주시고 소중한 시간 내주시어 높은 평점 남겨주셔서 대단히 감사드립니다. 좋은 하루 되세요!

10/10 Excellent

Alan Ho Lun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020
Response from SHOSUL HOTEL on Jan 14, 2020
Dear Guest, Greetings from SHOSUL HOTEL! Thank you for your review and we hope to see you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from 호텔소설 on Dec 19, 2019
고객님 안녕하세요. 호텔 소설입니다. 저희 호텔 소설을 이용해주시고 평점 남겨주셔서 대단히 감사합니다.

10/10 Excellent

Rose, Seoul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for a weekend staycation after a busy week at work. The room was generously sized, the bed was very comfortable, and the pillows were wonderful. My only complaint would be about the bathroom fixtures - both the waterfall tap for the tub and the rainfall showerhead were partially clogged and water didn't flow evenly out of them. Overall though I really enjoyed my stay and would definitely return.
Stayed 3 nights in Nov 2019
Response from SHOSUL HOTEL on Nov 21, 2019
Dear Guest, First of all, thank you for your high-rating review. We will try to develop our room condition based on your inconvenience experience.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Unique rooms. Convenient for getting to line 3. Would definitely stay here again.
Stayed 4 nights in Oct 2019
Response from Hotel SHOSUL on Nov 21, 2019
Dear Guest, Greeting from SHOSUL HOTE! First of all, thank you for high-rated review. We hope to see you soon and give you warm hospitality.

10/10 Excellent

Jian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Besides cleanness and comfortableness, I love the breakfast more! The Korean breakfast is healthy and tasty. Can’t have enough of it. Great value for its price.
Stayed 5 nights in Sep 2019
Response from HOTEL SHOSUL on Oct 3, 2019
Thank you for your review with high rating.

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from 호텔 소설 on Oct 3, 2019
고객님, 안녕하세요. 소중한 시간 내주시어 높은 평점 남겨주셔서 대단히 감사드립니다. 좋은 하루 되세요!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique room. The receptionists were very friendly.
Stayed 1 night in Sep 2019
Response from HOTEL SHOSUL on Sep 11, 2019
Thank you for your review.

8/10 Good

Verified traveler

Stayed 3 nights in Jul 2019
Response from 호텔 소설 on Aug 3, 2019
고객님 안녕하세요. 소중한 시간 내주시어 높은 평점 주셔서 대단히 감사합니다. 더욱 나은 서비스로 찾아뵙겠습니다.

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from SHOSUL HOTEL on Jun 7, 2019
Thank you for your high rating!

10/10 Excellent

COCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018
Response from 호텔 소설 on Dec 11, 2018
안녕하세요. 호텔 소설입니다. 높은 평점 남겨주셔서 감사합니다.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel , Very stylish
Get a room with window ! Perfect for romantic interlude ..
Stayed 4 nights in May 2018

10/10 Excellent

Jenna, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funky Hotel with great staff
Our hotel stay did not start out too well because Expedia stated that this hotel had a pool and workout room, which it did not. However, the hotel itself remedied this issue by upgrading us to a suite and letting us check in early. Choi was so helpful at the front desk and we don't what we would have done without her! overall excellent service and staff. the room designs were very creative and funky, and we have never stayed anywhere like this before. Excellent experience after the rocky start.
Stayed 8 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Great location very close to the Seoul Arts Center. Breakfast was unusually good.
Stayed 5 nights in Oct 2017

8/10 Good

Tze Him Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
Room condition is good but no view

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

tea young

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
need to solve some problems
I had some problems when i stayed there 1. air conditoner is too noisy . luckily it was winter time when i went there , so i just turned it off 2. i did call the staff to solve the problem but they couldnt do anything even change the room for me except all the above , i was so impressed with this place . nice interior and location

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from snow staff on Jul 25, 2015
thank you so much

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Very clean
Response from snow staff on Jul 25, 2015
thank you!!^^

2/10 Terrible

setsuko

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

TS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Jan 2024

10/10 Excellent

heekwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

JOONHEE

Stayed 1 night in Jan 2024

10/10 Excellent

CORP. KOGAS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

keynglag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Allbalance

Business traveler
Liked: Cleanliness, staff & service
윗층 소음이 매우 심해요. 방음이 잘 안되는듯 합니다.
Stayed 1 night in Nov 2023

8/10 Good

Jeong Ho

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

HYUNWOO

Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
部屋の広さが良い！
4泊お世話になりました。部屋が広かったので、同室の友人と適度な距離で気ままに過ごすことができました。清掃も行き届いていました。 お手洗いの水が、スイッチの接触が悪いのかなかなか流れず苦労しました。3日目くらいにはなんとか押し方のコツをつかみましたが、他がすべて良かったので残念でした。
Stayed 4 nights in Nov 2023

10/10 Excellent

Seung Gu

Stayed 1 night in Oct 2023

6/10 Okay

KYEONGJU

Stayed 2 nights in Oct 2023

8/10 Good

Seonyoung

Business traveler
Liked: Staff & service, room comfort
그냥저냥
출장으로 2박 3일 묵음(이전 1박 이용 경험상 좋았던것 같아 재예약했는데, 방마다 차이가 큰듯) 장점: 위치(접근성 좋음), 카페트 아닌 데크 및 타일 단점: 방음 별로, 에어컨 작동시 소음이 너무 큼, 바닥 머리카락 등 청소상태, 냉장고 냉기 없음
Stayed 2 nights in Sep 2023

10/10 Excellent

Sangcheol

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023