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Reviews of Boutique Hotel SB Seoul

3.5 out of 5
Boutique Hotel SB Seoul
36, Yeongjung-ro 4-gil, Yeongdeungpo-gu, Seoul, Seoul

Reviews

7.6

Good

Rating 10 - Excellent. 187 out of 662 reviews" "
Rating 8 - Good. 253 out of 662 reviews" "
Rating 6 - Okay. 134 out of 662 reviews" "
Rating 4 - Poor. 52 out of 662 reviews" "
Rating 2 - Terrible. 36 out of 662 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had a fine stay. It’s pretty simple, but the staff was nice and helpful in hailing taxis, the area is extremely convenient. It’s not a fancy place, but for the motel price it was fine.
Stayed 8 nights in May 2024

8/10 Good

Karishma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel located between 2 train stations Yeongduengpo(Blue) and Singil(Purple). So, it is really easy to travel. There're restaurant street close to the hotel, don't have to worry about food. Staffs are friendly and helpful.
Response from Front Desk on Jan 26, 2024
We will do our best next time.We hope you have a great luck from all over the world.Thank you very much.

8/10 Good

Albert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk on Jan 26, 2024
We will do our best next time.We hope you have a great luck from all over the world.Thank you very much.

4/10 Poor

Jae-hoon

Liked: Property conditions & facilities
Disliked: Staff & service
Very bad cleaning service. You have to ask for cleaning service, and even if the room is cleaned service quality is pretty bad.
Stayed 20 nights in Nov 2023

2/10 Terrible

Leobardo

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was nice and walkable the main problem was with the room itself. There was mold and dust, the window shutters were broken so if I tried to close them I’m pretty sure they would’ve fallen off the hinges, there was used toothpaste on the counter next to bug spray. This property was not at all what we paid for or expected. We asked for a refund and they refused to give us one so we left and booked a different hotel. Currently in the process of disputing the charges.

10/10 Excellent

Makiko

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were the largest and cheapest in my search over 3 star hotels in Seoul in November (around 70USD per night). The staffs were calm and kind. Free water bottles and coffee available at front desk area. Close to large department stores like Time Square, Lotte Shinsegae. The only concern was the environment that was very noisy and busy small market with lots of restaurants and bars especially on Friday and Saturday at nights. Inside hotel was quit and peaceful. It was a bit awkward that the airport shuttle driver I requested through the hotel wanted extra 10,000W at the end even though the front desk confirmed the price was 90,000W in cash when I made a reservation.
Response from Front Desk on Dec 1, 2023
We will do our best next time again.We hope you have a great luck from all over the world.Thank you very much.

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2023
Response from Front Desk on Nov 7, 2023
We will do our best next time again.We hope you have a great luck from all over the world.Thank you very much.

2/10 Terrible

Daniel

Disliked: Cleanliness, property conditions & facilities
Mold in the room, dark and depressing, bed very uncomfortable. I kept feeling weak & ill in the mornings due to mold. Left on 3rd day to go to better hotel.
Stayed 9 nights in Oct 2023

6/10 Okay

Aw

Stayed 2 nights in Oct 2023

10/10 Excellent

Jong

Stayed 1 night in Oct 2023
Response from Front Desk on Oct 13, 2023
We will do our best next time again.We hope you have a great luck from all over the world.Thank you very much.

6/10 Okay

Barbara

Stayed 5 nights in Oct 2023

4/10 Poor

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
I wish the hotel is cleaner
Stayed 1 night in Oct 2023

4/10 Poor

Kimberly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
First time staying at this hotel, I love how spacious our room was, but I wish it was more cleaner. We asked to make up our room and we were expecting that the pillow cases and bed sheets will be changed (like other hotels I’ve stayed before), but they only took the garbage out and that was it. Also, the room was really dirty, I looked on the side of my bed and I saw dirty tissues and this was our first night, really dirty bed covers with molds on them, towels were really dirty, not sure if they were make up stains or something else, really dirty toilet bowl, looked like it was never cleaned before and the hotel was outdated and no free breakfast and laundry facility. Lacking in alot of things that guests will need for a good hotel. Location was really good tho and that was pretty much it.
Stayed 9 nights in Sep 2023

6/10 Okay

Major

Traveled with group
Disliked: Amenities
Relatively clean and quiet. Close to subway and shopping malls. Busy area at night.
Stayed 9 nights in Sep 2023

6/10 Okay

Noah

Disliked: Cleanliness, property conditions & facilities
The bath tub was dirty, and the sheets had what was either stains, or they were dirty from not being washed properly. The staff was friendly, and it was easy to check in.

10/10 Excellent

fazida binte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Considerate hotel
Huge spacious room , located near cafes and malls. The staff allowed us to store our luggage for 3 days at no cost after we checked out to go out of Seoul
Stayed 2 nights in Aug 2023
Response from Front Desk on Sep 3, 2023
We will do our best next time again.We hope you have a great luck from all over the world.Thank you very much.

10/10 Excellent

Jack

Stayed 20 nights in Jul 2023
Response from Front Desk on Aug 30, 2023
We will do our best next time again.We hope you have a great luck from all over the world.Thank you very much.

4/10 Poor

KELVIN

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Area is good a lot of good places to eat and be around near to train station but, the room was suoer dirty and old plus the bed wasn’t the average condition. Very disappointed
Stayed 4 nights in Jul 2023

6/10 Okay

Young, Vienna

Liked: Cleanliness
Stayed 4 nights in Jul 2023

6/10 Okay

Rachel

Stayed 5 nights in Jun 2023

8/10 Good

Jennifer

Stayed 9 nights in May 2023
Response from Front Desk on Jun 26, 2023
We will do our best next time.We hope you have a great luck from all over the world.Thank you.

6/10 Okay

Thomas, Tokyo

Traveled with partner
Liked: Staff & service
We stayed there for 2 nights attending a wedding at The Patio Yeouido (about 15min walk from the hotel) -- good location with plenty of restaurants nearby and close to Yeongdeungpo station [Line 1) -- a Lotte Department store on top of the station -- if you enjoy walking / jogging, the Yeouido Park is not far -- rooms are reasonably big but few amenities/services
Response from Front Desk on Jun 2, 2023
We will do our best next time.Thank you.

10/10 Excellent

Johansel M

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Front Desk on May 30, 2023
We will do our best next time again.We hope you have a great luck from all over the world.Thank you very much.

6/10 Okay

Mikita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location.
Stayed 8 nights in Mar 2023
Response from Front Desk on Apr 7, 2023
We will do our best next time.Thank you.

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2023
Response from Front Desk on Jan 25, 2023
We will do our best next time.We hope you have a great luck from all over the world.Thank you.

6/10 Okay

Danessa

Liked: Staff & service, amenities
no

8/10 Good

Preschalan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PROS: - Work station area within room was great. - Spacious living quarters. - Room was warm in winter - Close to train station, bus stops and shopping - Staff were friendly and helpful CONS: - Bathroom could've been slightly cleaner (mould on ceiling) - No views of the city or area.
Stayed 27 nights in Nov 2022
Response from Front Desk on Dec 19, 2022
We will do our best next time.We hope you have a great luck from all over the world.Thank you.

10/10 Excellent

Mati

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staffs were helpful
Stayed 5 nights in Oct 2022
Response from Front Desk on Nov 3, 2022
We will do our best next time again.We hope you have a great luck from all over the world.Thank you very much.

2/10 Terrible

John

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2022

4/10 Poor

INHO

Disliked: Staff & service
Stayed 1 night in Oct 2021

2/10 Terrible

Yerin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The WORST Hotel ever!
This was the worst hotel stay I have ever experienced. I felt like throwing up the whole night. Disgusting!!!
Stained bed
Stayed 1 night in Oct 2021

6/10 Okay

KRIST ZOREN

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The room is dirty ㅠㅠ
Stayed 1 night in Jul 2021
Response from Front Desk on Jul 28, 2021
We will do our best next time. Thank you.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Not that comfortable
The bed was not good and the bathtub had weird spots like it was not cleaned properly
Stayed 1 night in Apr 2021
Response from Front Desk on May 3, 2021
Thank you very much for your message. We are sorry that you would call us but we will check all equipment of the rooms again. We hope you have a great luck from all over the world. Thank you.

8/10 Good

Sohyeon

Liked: Cleanliness, staff & service, property conditions & facilities
PLEASE TURN ON THE AIRCON
I wish they let us use the aircon now because the weather is hot already. My bf and I stay there almost every weekend.
Stayed 1 night in Apr 2021
Response from Front Desk on May 3, 2021
Thank you very much for your message. The airconditioner is working well. It can be working by remote controller. We are sorry that you would call us but we will check all equipment of the rooms again. We hope you have a great luck from all over the world. Thank you.

10/10 Excellent

cristel

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2020
Response from Front Desk on Nov 1, 2020
We will do our best next time again. We hope you have a great luck from all over the world. Thank you very much.

10/10 Excellent

Minzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Front Desk on Oct 9, 2020
We will do our best next time again. We hope you have a great luck from all over the world. Thank you very much.

4/10 Poor

Oleg

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for
Very cheap love motel. Dirty sheets(covered in men pubic and long women hairs) and pillows(obviously didn't change after previous guests, I had to ask to change it), shower rooms is all covered in mold. Towels all in holes and smell pee, I couldn't use it. One pillow was all in blood stains....
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020
Response from Front Desk on Mar 19, 2020
We will do our best next time again. We hope you have a great luck from all over the world. Thank you very much.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
The bath tub is not working but everything in the room is fine and clean, the service is good though not every staff can communicate in English.
Stayed 5 nights in Jan 2020
Response from Front Desk on Jan 31, 2020
Thank you very much for your message. The bathtub you used is working well. If you call the front desk we would help you use it. We are very sorry and will do our best again. Thank you.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Returning happy guest from the precious stay. Never fail
Stayed 5 nights in Jan 2020
Response from Front Desk on Jan 31, 2020
Thank you very much for your message. We will do our best next time again. Thank you.

6/10 Okay

Tally

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is well equipped with anything and everything you might need. The down side for me is the smell of cigarette. I gave it three for cleanliness because there were woman hair all over my sheet. The decor and service was very good. The location is fantastic.
Stayed 1 night in Jan 2020
Response from Front Desk on Jan 19, 2020
We will do our best next time. We hope you have a great luck from all over the world. Thank you.

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Have stayed 4 nights but only got 1 day housekeeping. The room temperature was too hot.
Stayed 4 nights in Jan 2020
Response from Front Desk on Jan 15, 2020
We do cleaning all of the rooms everyday. If you don't get housekeeping service, we will check again. Anyway, if it's true, it's very important problem to us. We will check it again. We will do our best next time. We hope you have a great luck from all over the world. We will do our best for you next time, if we have a chance. Thank you.

8/10 Good

Jwong, Hong kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and accessible location . Nice staff Nice restaurants nearby.
Stayed 2 nights in Dec 2019
Response from Front Desk on Dec 10, 2019
We will do our best next time. We hope you have a great luck from all over the world. Thank you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 16 nights in Nov 2019
Response from Front Desk on Nov 23, 2019
We will do our best next time. We hope you have a great luck from all over the world. Thank you.

6/10 Okay

Verified traveler

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
The pictures of the rooms are deceiving... we were disappointed when we arrived. Not a “boutique” hotel at all.
Stayed 6 nights in Oct 2019
Response from Front Desk on Nov 21, 2019
We will do our best next time. We hope you have a great luck from all over the world. Thank you.

6/10 Okay

Liumoyin

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Decent choice for motel but not a hotel
It is not a hotel but a motel. Front desk people are friendly, and they have accommodating features. But the room feels a little scary for solo girl, and it smells like cigarettes. The name is misleading. But if you are looking for decent motel, this is a good choice.
Stayed 2 nights in Oct 2019
Response from Front Desk on Nov 1, 2019
The hotel is not a motel but a registered business hotel. We will do our best next time. We hope you stay other hotel next time because the hotel is not suit for you. We hope you have a great luck from all over the world. Thank you.

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2019
Response from Front Desk on Oct 29, 2019
We will do our best next time again. We hope you have a great luck from all over the world. Thank you very much.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location, lots of restaurants nearby, shopping mall, department store, and train station also nearby. Easy to get to and from airport as airport bus stop also within few minutes walk.
Stayed 5 nights in Oct 2019
Response from Front Desk on Oct 27, 2019
We will do our best next time. We hope you have a great luck from all over the world. Thank you.

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place, not too far from train station. Staff were nice. Would be nicer if amenities like microwave was available at each floor. One thing that put me off was that towels were dirty, there were stains and a hair inside a new towel I was using.
Stayed 8 nights in Oct 2019
Response from Front Desk on Oct 18, 2019
We will do our best next time. We hope you have a great luck from all over the world. Thank you.