Premium Room, 1 King Bed | Terrace/patio
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Reviews of Orchards Inn

3.5 out of 5
Orchards Inn
North State Route 89a,254, Sedona, AZ

Reviews

8.6

Excellent

Rating 10 - Excellent. 566 out of 1004 reviews" "
Rating 8 - Good. 248 out of 1004 reviews" "
Rating 6 - Okay. 107 out of 1004 reviews" "
Rating 4 - Poor. 60 out of 1004 reviews" "
Rating 2 - Terrible. 23 out of 1004 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from room and balcony
Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Amenities
We loved the red rock view of Sedona from our room’s balcony! This is a superb location with easy access to shops & restaurants.
Stayed 2 nights in May 2024

8/10 Good

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Had to carry our luggage up to the top floor. The toilets were very low to the floor. Great location..located behind the “Main Street” walked to restaurants & shopping
Stayed 10 nights in May 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

James, Lawrenceville

Stayed 1 night in May 2024

10/10 Excellent

Marion Mestas,

Liked: Cleanliness, staff & service, amenities
Beautiful view
Stayed 4 nights in Apr 2024

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
The view from my room was spectacular. I would suggest a more modern renovation for the Inn but my stay was pleasant.
Stayed 1 night in May 2024

10/10 Excellent

Celina, Phoenix

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was my second time staying at the orchards inn. I love it because it is at the top of the hill right in the middle of shops and restaurants. The room itself is dated but still very clean and has an amazing view.
Stayed 1 night in Jan 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early and a room was ready - we were actually upgraded to a room with a balcony and beautiful view. The
Stayed 1 night in May 2024

4/10 Poor

Sarmi, Hoffman Estates

There were cockroaches in room and crumbs on floor. Lobby is closed after 7. Cats everywhere. Views are good
Stayed 4 nights in Apr 2024

10/10 Excellent

Kanti

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and location
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Hao

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Orchards Inn is located at a great location: convenient to everywhere yet still quite. The view of our room is amazing. Staff were friendly and professional. Would definitely stay here again :)
Stayed 1 night in Apr 2024

10/10 Excellent

Karen L.

Traveled with family
Liked: Amenities, property conditions & facilities
The location of the hotel was awesome, but nothing could compare to the view from our room...absolutely gorgeous.
Stayed 1 night in Apr 2024

8/10 Good

carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice inn. Clean and comfortable with beautiful views. Parking is difficult in the lot, only negative.
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Easy access. I’ve been staying at this property over 15 years.
Stayed 2 nights in Apr 2024

2/10 Terrible

brent

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed and would never stay there again.
Stayed 1 night in Apr 2024

4/10 Poor

jisun, Los Angeles

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Not worth the money. Location is the best as you can walk to Uptown but that was it. At first floor, there's no fire place or private patio. And it's a standing shower so if you have young kids or babies, it'll be hassle to wash them. The front desk wasn't that nice or professional either. It said "$25 nightly Amenity Fee includes a one-day Red Rock trail pass" but I wasn't offered any when I checked in. We spent $$$ and regret booking this hotel. I know that Sedona is the most expensive real estate in Arizona but there's no amenity whatsoever and don't think it's worth the money. I would stay at other hotels in my next trip to Sedona.
Stayed 2 nights in Mar 2024

10/10 Excellent

Marisol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view at this property is the most incredible view I have ever seen, and every single room gets to experience this. That is what I love most about this property. The only thing that could have made it better was to have an actual breakfast nook to eat on like a table on the balcony rather than the wicker chairs they offer with a short table which is not comfortable to actually eat on the balcony. Oh we absolutely hated the pillows they feel like feather downs pillows which lay very flat and are horrible uncomfortably. All 3 in my family always woke up with neck pains. The mattresses are very comfortable. I would definitely stay here again since it’s so centrally located to easy strolls to shop and dine.
Stayed 3 nights in Mar 2024

8/10 Good

Donald, Maysville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The views were beautiful.
Stayed 3 nights in Mar 2024

8/10 Good

Leah, Fountain

Liked: Cleanliness, staff & service, property conditions & facilities
The views are amazing
Stayed 1 night in Mar 2024

10/10 Excellent

paula

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally great experience!
Stayed 2 nights in Mar 2024

6/10 Okay

Srikanth

Traveled with family and small children
Liked: Staff & service
It is ok , not that good .
Stayed 2 nights in Mar 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

JOHNNY

Liked: Cleanliness, staff & service, property conditions & facilities
Scenery
Stayed 1 night in Mar 2024

10/10 Excellent

Corinne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and awesome views from the balconies.
Stayed 1 night in Mar 2024

10/10 Excellent

Vickie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Accommodations were excellent. Love the balcony and fireplace. Great location for shopping and restaurants. Park in the lot and walk to everything. Nice and quiet at night. Would definitely return.
Stayed 2 nights in Mar 2024

8/10 Good

Kenneth E

Traveled with family
Liked: Staff & service, amenities
In info on hotel, it DID NOT state that there was no elevator. As we advance in age it is more difficult to schlep our luggage up and down stairs. It is an older property but fairly well maintained. We obviously paid for the AMAZING view. Beds & linens above average. Very walkable.
Stayed 1 night in Feb 2024

8/10 Good

Tiffani

Traveled with partner
Disliked: Amenities, property conditions & facilities
The people that worked there were great!!! The place was really old, very thin walls!!! We went out to the patio and it was on a slant so uncomfortable sitting out there looking over the edge. There is a bunch of garbage all over on the ground. My biggest complaint is Expedia saying that this was the best price that I got over $450 a night. I check in and then I had to pay another $40 for Expedia which I didn’t know about we stayed February 13 and left on the 14th. I know we got ripped off so I checked to see if we wanted to stay another night on the 14th through the 15th. I went to the hotels website and I could’ve gotten the same hotel room for $210 on Valentine’s Day I will never use Expedia again .
Stayed 1 night in Feb 2024

6/10 Okay

Maricris, San Diego

Stayed 2 nights in Feb 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful night stay at Orchards Inn over Valentine’s Day. The views from the balcony were incredible!
Stayed 1 night in Feb 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with view of the red rocks from the balcony.
Stayed 1 night in Feb 2024

6/10 Okay

Robert

Disliked: Property conditions & facilities
Excellent views and handy inso far as town center is concerned. Room was adequate but clearly getting quite dated. I know it's Sedona but still a little pricey for room quality.
Stayed 1 night in Feb 2024

10/10 Excellent

Hayley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location with a beautiful view of red rock. The room was very clean and highly maintained by housekeeping during our stay. The staff were all very friendly and helpful when required. The hotel was safe, quiet but also walkable to many different restaurants and shops. I’d highly recommend for your stay in Sedona.
Stayed 2 nights in Feb 2024

6/10 Okay

Joe

The room TV never worked during our stay. There were no grab bars in the bath tub. The tub floor was slippery. The Hotel parking was inadequate.
Stayed 2 nights in Feb 2024

10/10 Excellent

Patti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 1 night in Feb 2024

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Fabulous sites, great shopping and excellent service.
Stayed 2 nights in Feb 2024

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The view was great, the toilet was very small like for a child, hard for us being elderly to get up, and no hand rails, the television kept going out and we needed to call three different times to have them fix it.
Stayed 2 nights in Jan 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jan 2024

4/10 Poor

Sharon W.

Disliked: Cleanliness
Several things happened that made this booking a difficult event. I am actually going to call Orbitz today to ask for a refund. -we had an EV cart rental, we were told they had access to charging stations, they don’t, that was a huge issue that changed our whole stay -when we finally got back, the heater didn’t work -they moved us -that room’s tv didn’t work, sink clogged We want a full refund or credit for 2 nights.
Stayed 1 night in Jan 2024

8/10 Good

troy

Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2024
Response from Orchards Inn on Jan 22, 2024
Thank you for rating your stay!

8/10 Good

Marlene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Orchards Inn on Jan 22, 2024
Thank you for rating your stay!

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Orchards Inn on Jan 21, 2024
Thank you so much for sharing Deanna!

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Ice machine was out of ice
Stayed 1 night in Jan 2024
Response from Orchards Inn on Jan 17, 2024
Thank you for rating your experience. I am sorry to hear about the ice machine. We have remedied the situation. We hope to welcome you back in the future!

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy
It was a great stay a great view and so cozy it pet friendly love the view i will be staying here again my boyfriend loved it
Stayed 1 night in Jan 2024
Response from Orchards Inn on Jan 17, 2024
I am so pleased you enjoyed your visit! I hope you can join us again soon!

4/10 Poor

Rebeca, paradise valley

Traveled with family and small children
Disliked: Property conditions & facilities
In one of the rented rooms the toilet did not work.
Stayed 1 night in Jan 2024
Response from Orchards Inn on Jan 17, 2024
Thank you for taking the time to reach out! I apologize for the inconveniences you experienced. We will make sure this is addressed.

10/10 Excellent

Andy, La Puente

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area the hotel is at was so convenient and within walking distant from many retail shops and restaurants. The hotel was very quiet during our stay with great views of the red rocks. The staff were also very friendly, from front desk to the cleaning staff. Everyone was very friendly and happy.
Stayed 4 nights in Jan 2024
Response from Orchards Inn on Jan 21, 2024
We are so pleased you enjoyed your stay Andy! We hope to welcome you back soon!