4/10 (不満)
Tristan、Susquehanna
出張
2024 年 6 月 4 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
At first, everything seemed okay. I checked in and went to my room. Upon entering, I saw a suitcase on the bed, slippers by the chair, and items in the bathroom. It was clear that the room was occupied. Now, this room looked nice and exactly what I booked. I went back to the front desk and explained the problem. I was then given a new room. This room was definitely not renovated; it had a musty smell. The pillows were small and square. I felt like it was a room that had been closed off awaiting remodeling or repairs, and I was just stuck there because they had nothing better. I was told this was an upgrade, but it was far from it. I checked out the next morning and got a different hotel.
Tristan
2024 年 4 月に 1 泊滞在