2 restaurants, breakfast, lunch, dinner served; local cuisine
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Reviews of Delta Hotels by Marriott Sault Ste. Marie Waterfront

3.5 out of 5
Delta Hotels by Marriott Sault Ste. Marie Waterfront
208 St Mary's River Drive, Sault Ste. Marie, ON

Reviews

8.8

Excellent

Rating 10 - Excellent. 575 out of 1008 reviews" "
Rating 8 - Good. 284 out of 1008 reviews" "
Rating 6 - Okay. 77 out of 1008 reviews" "
Rating 4 - Poor. 41 out of 1008 reviews" "
Rating 2 - Terrible. 31 out of 1008 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, excellent in-hotel restaurant, and a terrific view of St. Mary’s River and the international bridge. We enjoyed our stay as part of our Lake Superior Circle Tour so much that we’ve reserved rooms for our fall Agawa Canyon train trip with friends.
Stayed 3 nights in May 2024

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was perfectly clean and comfortable. The shower and amenities in the bath were luxurious. The outdoor patio, food and drinks were outstanding. I would highly recommend this Delta hotel!
Stayed 1 night in May 2024
Response from Rachelle on May 26, 2024
Thank you for taking the time to provide us with your feedback. We are happy to hear you enjoyed your stay.Best Regards, Rachelle

10/10 Excellent

Paula

Very good
Stayed 8 nights in May 2024
Response from Rachelle on May 26, 2024
Thank you for taking the time to provide us with your feedback. We are happy to hear you enjoyed your stay.Best Regards, Rachelle

4/10 Poor

Vera

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service
Terrible service
Stayed 1 night in May 2024
Response from Rachelle on May 26, 2024
Thank you for taking the time to provide your feedback. We are sorry to hear that you experienced terrible service during your stay. This is below the standard and would like to extend our sincere apology.Sincerely, Rachelle

10/10 Excellent

Titel Dumitru

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location on the waterfront.
Stayed 2 nights in May 2024
Response from Terri T on May 24, 2024
Thank you for taking the time to let us know how your stay was with us.We hope to see you again if your travels bring you back to Sault Ste. Marie

10/10 Excellent

Austin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and amazing views
Stayed 1 night in May 2024
Response from Rachelle on May 20, 2024
Thank you for taking the time to provide us with your feedback. We are glad to hear the staff and views were both amazing. Best Regards, Rachelle

10/10 Excellent

Sierra

Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are so nice and very happy to have us and my new puppy.
Stayed 1 night in May 2024
Response from Rachelle on May 19, 2024
Thank you for taking the time to provide your feedback. We are happy to hear that everyone, including your new puppy, enjoyed their stay. Best Regards, Rachelle

10/10 Excellent

Maria, Coppercliff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Rachelle on May 18, 2024
Thank you for taking the time to let us know you enjoyed your stay. Best Regards, Rachelle

10/10 Excellent

Dawn

Liked: Cleanliness, property conditions & facilities
Good clean hotel
Stayed 1 night in May 2024
Response from Terri T on May 24, 2024
Dawn it was a pleasure having you stay with us. We truly appreciate the feedback and hope to see you again if your travels bring you back to Sault Ste. Marie

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in May 2024
Response from TerriT on May 15, 2024
Alison, we are glad to hear you enjoyed your stay with us. We are so fortunate to have such a beautiful location and I'm happy to see you got to enjoy.Hopefully we will see you again if your travels bring you back to Sault Ste. Marie

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are great!
Stayed 2 nights in May 2024
Response from Terri on May 9, 2024
Thank you so much for your kind words, its truly appreciated. We hope to see you again if your travels bring you back to Sault Ste. Marie

10/10 Excellent

Louise

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the convenience and the view from my room.
Stayed 2 nights in Feb 2024
Response from Rachelle on May 6, 2024
Thank you for letting us know about your most recent stay.Were glad you enjoyed your stay.Best Regards,Rachelle

8/10 Good

Carl

Stayed 2 nights in Apr 2024
Response from Terri T on May 24, 2024
Carl, thank you so much for staying with us and taking the time to let us know how your stay was. It is appreciated. We hope to see you again soon if your travels bring you back to Sault Ste. Marie

10/10 Excellent

Edward

Stayed 1 night in Apr 2024
Response from Rachelle on May 19, 2024
Thank you for taking the time to provide us with your feedback. Best Regards, Rachelle

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Staff were fantastic. Room was fantastic. Food at the view restaurant was outstanding. Pool and hot tub were clean and excellent. Faultless. Made a last minute change to come here and don’t regret it for one second.
Stayed 1 night in Apr 2024
Response from TerriT on Apr 24, 2024
Thank you so much for letting us know how your stay was. We truly appreciate your feedback

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities
I love being near the water. Great views.
Stayed 1 night in Apr 2024
Response from Terri T on Apr 24, 2024
Thank you so much for taking the time to let us know how your stay was. It is truly appreciated.

10/10 Excellent

Sherri

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very clean. Highly recommend.
Stayed 1 night in Apr 2024
Response from TerriT on Apr 24, 2024
Thank you so much for your feedback. We appreciate you taking the time!

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, amenities
Lovely location
Stayed 1 night in Apr 2024
Response from TerriT on Apr 24, 2024
Thank you Susan for letting us know how your stay was. We hope to see you again.

10/10 Excellent

DONALD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Special shout out to Marla and Paula in the lounge!
Stayed 4 nights in Apr 2024
Response from Rachelle on Apr 7, 2024
Good day Donald, Thank you for your feedback. Were glad you enjoyed your stay with us. I will share your Special Shout out with Marla ad PaulaBest Regards, Rachelle

10/10 Excellent

Leo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The food in the resty is top notch. The staff treat you like family. 5 star for sure
Stayed 1 night in Apr 2024
Response from TerriT on Apr 4, 2024
Thank you so much for your feedback Leo, we truly appreciate it. We hope to see you again if your travels bring you back to Sault Ste. Marie

10/10 Excellent

Shelley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds. Great veiw. Very clean. A bit over priced and did not have a microwave in the room. Hot tub and pool were great . We enjoyed our stay.
Stayed 1 night in Mar 2024
Response from Terri T on Mar 19, 2024
Thank you for letting us know how your stay was Shelley. We truly appreciate you taking the time to let us know how your stay was.

10/10 Excellent

Lisa, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept hotel with very nice rooms and dining options. Staff were very welcoming and helpful.
Stayed 1 night in Mar 2024
Response from Rachelle on Mar 17, 2024
Thank you for taking the time to provide us with your feedback. We are glad to hear you enjoyed your stay and the staff were welcoming and helpful. Best Regards, Rachelle

10/10 Excellent

Janet, Elliot Lake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always a pleasure to stay at this location. The walkway along the river is right outside the door. The hotel is blocks away from one of our favourite restaurants. If you don't feel like venturing out for a meal the dining options in the hotel are great as well. All staff are very pleasant and efficient. My partner likes it when we have a view of the locks.
Stayed 2 nights in Mar 2024
Response from Rachelle on Mar 17, 2024
Thank you for providing us with your feedback. We are happy to hear you enjoy the location and that all the staff were pleasant during your stay. Best Regards, Rachelle

8/10 Good

Celina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and modern. Hotel had all the amenities and a great view of St Mary’s River. Pool and hot tub were great and the hot tub was actually hot. Staff was very warm and welcoming and helpful when I needed assistance. The only complaint was the room service dinner I ordered. The portion size was huge but my fish was undercooked and batter was soggy and my fries were cold.
Stayed 1 night in Mar 2024
Response from Rachelle on Mar 17, 2024
Thank you for taking the time to provide us with your feedback.We are glad to hear you enjoyed the amenities.I'm sorry to hear about your experience with your room service. This is below our standards, and I sincerely apologies for this. Best Regards, Rachelle

8/10 Good

Michael

Stayed 1 night in Mar 2024
Response from TerriT on Apr 4, 2024
Thank you for your feedback Michael. We hope to see you again if your travels bring you back to Sault Ste. Marie

10/10 Excellent

Marissa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was by the water and honestly just a lovely hotel to be in. They had amazing drinks and food.
Stayed 1 night in Mar 2024
Response from Rachelle on Mar 10, 2024
Thank you for taking the time to let us know how your stay was. We are glad you enjoyed your stay.

8/10 Good

XiaoPeng

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Terri on Feb 29, 2024
Xiao thank you for letting us know how your stay was with us. We truly appreciate your feedback

10/10 Excellent

Darlene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was great
Stayed 1 night in Feb 2024
Response from Terri T on Feb 6, 2024
Thank you for letting us know how your stay was Darlene! We appreciate your feedback!

8/10 Good

Georgia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Terri T on Feb 6, 2024
Thank you for taking the time to fill out the survey on your stay Georgia we appreciate your business

10/10 Excellent

Christine

Beautiful hotel, very happy with stay.
Stayed 2 nights in Feb 2024
Response from Rachelle on Feb 5, 2024
Thank you very much for providing your feedback. We are very happy you enjoyed your stay. Best Regards, Rachelle

8/10 Good

Lauree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need a couch in the room, not just a big chair for one person. Shower door is in the wrong place to access fixtures. Hot tub and pool are wonderful. Great view-even saw fireworks from our room.
Stayed 3 nights in Jan 2024
Response from Rachelle on Feb 4, 2024
Thank you for taking the time to let us know how your stay was. We are glad you enjoyed your stay and got to see fireworks as well. We will also bring the other topics of a couch and shower door to the attention of the proper department for future discussions. Best Regards, Rachelle

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed, clean and great restaurant
Stayed 1 night in Jan 2024
Response from Terri on Jan 30, 2024
Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you found our beds comfortable and enjoyed the cleanliness of our accommodations. Your compliments on our restaurant are greatly appreciated.We strive to provide a high level of comfort and service, and it's gratifying to know that we met your expectations. If there's anything else we can do to enhance your experience during your stay, please don't hesitate to let us know.We look forward to welcoming you back and ensuring your future visits are equally enjoyable.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Terri T on Jan 17, 2024
Thank you for letting us know how your stay was Carol, we appreciate your feed back and hope to see you again!

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great location. We were in town for a hockey game.
Stayed 2 nights in Dec 2023
Response from Rachelle on Jan 7, 2024
Thank you for your feedback. We are glad you enjoyed your stay with us. Rachelle

8/10 Good

Richard

Stayed 1 night in Dec 2023
Response from Terri on Jan 1, 2024
Thank you for letting us know how your stay was Richard. We truly appreciate your business and the feedback you provided.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff displayed excellent customer service skills given the holiday time!!
Stayed 3 nights in Dec 2023
Response from Rachelle on Dec 26, 2023
Good morning, We are glad to hear about the excellent customer service you received during your stay. Thank you for taking the time to let us know.

4/10 Poor

Cynthia

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Rachelle on Dec 24, 2023
Were sorry to see your experience wasn't what you expected. If there is anything we can do to help please let us know.Best Regards,

10/10 Excellent

Winnifred

Stayed 1 night in Dec 2023
Response from Terri T on Jan 17, 2024
Winnifred, your feedback is truly appreciated. Thank you for letting us know how your stay was

10/10 Excellent

Carol

Stayed 2 nights in Dec 2023
Response from TerriT on Dec 20, 2023
Thank you for taking the time to let us know how your stay was Carol, we truly appreciate the feedback.We hope to see you again if your travels bring you back to Sault Ste. Marie

10/10 Excellent

Ayjah

Stayed 1 night in Dec 2023
Response from Rachelle on Dec 19, 2023
Thank you for taking the time to let us know how your stay was. We are glad you enjoyed your stay. Best Regards,

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Rachelle on Dec 19, 2023
Thank you for taking the time to let us know how your stay was. We are glad you enjoyed it. Best Regards,

10/10 Excellent

Steven

Stayed 1 night in Dec 2023
Response from Rachelle on Dec 16, 2023
We are glad to hear you enjoyed your stay. Thank you for your feedback.

10/10 Excellent

Dennis

Stayed 1 night in Dec 2023
Response from Rachelle on Dec 12, 2023
Thank you for sharing your feedback. We are glad you enjoyed your stay.

8/10 Good

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great hotel - Staff was awesome, rooms were clean - Restaurant is getting a bit dated, but the food is incredible. Biggest reason for staying here is the fitness facility - Great equipment with lots of space.
Stayed 1 night in Dec 2023
Response from Rachelle on Dec 9, 2023
Thank you for taking the time to let us know how your stay was.

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from TerriT on Dec 9, 2023
Thank you for taking the time to let us know how your stay was Jamie, truly appreciate it. Have a great day and Happy Holidays

10/10 Excellent

Mohammadhossein

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Terri T on Dec 9, 2023
Mohammad, thank you for letting us know how your stay was. We appreciate the feedback.Happy Holidays

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to with a great view of downtown Sault St.Marie and water front.
Stayed 1 night in Nov 2023
Response from TerriT on Nov 21, 2023
Thank you so much for letting us know how your stay was with us John. We appreciate the feedback.

8/10 Good

Allison

Stayed 1 night in Nov 2023
Response from TerriT on Nov 21, 2023
Allison, thank you for taking the time to let us know how your stay was. We appreciate it

10/10 Excellent

Ty

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing restaurant bar and Starbucks inside.
Stayed 1 night in Nov 2023
Response from Rachelle on Nov 18, 2023
We are so glad you enjoyed the restaurant bar and Starbucks during your stay. Thank you for leaving your review.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Second stay and they are so great to our dogs!
Stayed 1 night in Nov 2023
Response from TT on Nov 13, 2023
Thank you so much for letting us know how your stay was. We always want to make sure that our 4 legged travelers are also having a great stay!Hope to see you again if your travels bring you back to Sault Ste Marie