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Reviews of KEIO PRELIA HOTEL SAPPORO

3.5 out of 5
KEIO PRELIA HOTEL SAPPORO
4 Chyome 11-1, Kita 8 Jonishi, Sapporo, Hokkaido

Reviews

9.2

Wonderful

Rating 10 - Excellent. 497 out of 750 reviews" "
Rating 8 - Good. 194 out of 750 reviews" "
Rating 6 - Okay. 45 out of 750 reviews" "
Rating 4 - Poor. 5 out of 750 reviews" "
Rating 2 - Terrible. 9 out of 750 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

SZE WING

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellant
Stayed 3 nights in May 2024

8/10 Good

Ajith

Liked: Cleanliness, staff & service, property conditions & facilities
Nice basic hotel
Stayed 5 nights in Mar 2024

10/10 Excellent

Kasumi

Stayed 1 night in Mar 2024

8/10 Good

YH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and staff are friendly.
Stayed 4 nights in Mar 2024

8/10 Good

pinpapat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very near Sapporo station. room is good. I like bath room.
Stayed 1 night in Feb 2024

10/10 Excellent

Brooke

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with kind and attentive staff. Breakfast was amazing. What a great chef. Room was clean and having a laundry was convenient.

10/10 Excellent

PAUL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location to central train station. Clean and well designed. On site Onsen was amazing!
Stayed 1 night in Jan 2024

10/10 Excellent

Debora

Stayed 1 night in Jan 2024

10/10 Excellent

EMMELINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just perfect
Our stay with keio Prelia was Perfect. Reception staff are so helpful. Rooms were cleaned everyday. Location is perfect. its just 1 block away from the Sapporo Station.
Stayed 4 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Thien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

tsz chiu

clean and convenient
Stayed 1 night in Dec 2023

8/10 Good

Sean

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

ALBERT, Reseda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property close to the Sapporo station and major shopping malls and great breakfast
Stayed 3 nights in Nov 2023

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel team is extremely professional and friendly. This made a huge difference, we really appreciated that, so thank you very much! Hotel is new, room and facility are both great. Breakfast buffet was excellent, caters for both Japanese and western options. Afternoon drinks availability was also a really nice touch. We used the laundry, loved the live status via the TV - really handy and straight forward.
Stayed 3 nights in Nov 2023

10/10 Excellent

HSIANG-CHIEH

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was recently renovated and thus the condition the pretty good. Personally, I like the shared bath facility within the property. Very spacious and clean. Highly recommended if you would like to have a taste of Japanese bathing culture. For those who plan to visit Hokkaido university, highly recommend this property as well.
Stayed 2 nights in Nov 2023

8/10 Good

Meredith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff. Rooms are nice but small. Restaurant only serves breakfast.
Stayed 3 nights in Nov 2023

10/10 Excellent

Boon Tin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance to the train station and property is new and clean
Stayed 2 nights in Oct 2023

10/10 Excellent

SAW HOOI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location 4 mins walk to JR station. staff efficient polite and very helpful good facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Hiroki

Stayed 1 night in Oct 2023

10/10 Excellent

Wai Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and the room is spacious.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and beautiful hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Sze Hin

Stayed 3 nights in Sep 2023

10/10 Excellent

Alvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is pretty new and I always look forward to coming back after a day of sightseeing. They have a lounge that is open in the afternoon which you can get some refreshments. I thought that was nice. The in door onsen is quite busy at times but also enjoyable.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view. Quiet. Convenient.
Stayed 4 nights in Sep 2023

2/10 Terrible

shingo

Stayed 4 nights in Aug 2023

10/10 Excellent

JINYU

Liked: Cleanliness
Stayed 3 nights in Aug 2023

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located from Sapporo JR Station. Staff are efficient and helpful. Rooms were comfortable. Liked the access to the dinning hall after 3pm. Onsen on site is a plus! Will come back again.
Stayed 6 nights in Jul 2023

10/10 Excellent

Chanjoo

Liked: Cleanliness, staff & service, property conditions & facilities
3 min walk from the Sapporo station was handy. Rooms were always clean and loved that the public bath opened late till 1.a.m. Only got a chance to try breakfast during 4 days of stay but it was fantastic
Stayed 3 nights in Jul 2023

10/10 Excellent

Akira

Stayed 3 nights in Jul 2023

8/10 Good

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall pleasant stay but a bit small for triple sharing. Very clean and modern hotel. Polite and helpful staff
Stayed 3 nights in Jul 2023

8/10 Good

Asri

Liked: Cleanliness, property conditions & facilities
Close to JR station and plenty restaurants snd cafes in the area. Very good house keeping staff but communication gap with front office staff. Onsen facility was small and at times very crowded. Gym was small and very basic with no free weights supplied.
Stayed 7 nights in Jun 2023

10/10 Excellent

YIn San

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big comfy single beds with nice breakfast
Stayed 3 nights in Jun 2023

8/10 Good

WARREN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Roxana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, terrible parking
Everything was good here, except for parking, which is awful. Cars are stored underground via a slow, one-car-at-a-time elevator. We waited 15 minutes to park one day because 2 cars were ahead of us.
Stayed 3 nights in May 2023

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

6/10 Okay

Chie

Business traveler
Liked: Cleanliness, property conditions & facilities
ホテルは新しく清潔で綺麗でした。ただチェックインの時にレセプションのスタッフが、簡単な案内について記載してある一枚の紙を渡して、読んでくださいと言うだけで、自分で読んでその間スタッフは待っていて質問はありますか？と聞いただけ。朝食のレストランの場所や時間、清掃について等、なんの説明もなかった。
Stayed 2 nights in May 2023

10/10 Excellent

xueming

Stayed 3 nights in May 2023

10/10 Excellent

Delta

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was on the small side despite the relatively large meter square area, due to the layout and design of the built-in long table and wide window ledge - presumably to allow clearance from the big window that allows lot of brightness into the room during the day and nice window view throughout. The buffet breakfast was a disappointment as lack of varieties despite the rather/more expensive price for a buffet breakfast, compared to our previous other hotels in Hokkaido. However, the hotel did offer alternative breakfast options at other 2 restaurants outside the hotels for breakfast/lunch - we tried one at the seafood market one for lunch and it was great, so no complaints. The hotel itself felt brand new, and all staff were very caring and professional, making our stay a good one.
Stayed 3 nights in Apr 2023

10/10 Excellent

Wai Hong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby JR station. New and clean. Worth a stay.
Stayed 1 night in Apr 2023

10/10 Excellent

Wai Hong

Stayed 1 night in Apr 2023

10/10 Excellent

Victor

Stayed 2 nights in Mar 2023

8/10 Good

Frank Kwok Kong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel. 300 to 400m from Sapporo station. Breakfast is good. Rooms are a bit small. Staffs are friendly but English is limited. Hard to communicate with them at times.
Stayed 4 nights in Apr 2023

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
One of the best hotels I have stayed in. Modern facilities, excellent view, fantastic staff. The room even had a coffee machine. Hope to visit again.
Stayed 4 nights in Mar 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly refurbished with lounge access
The hotel was newly refurbished. Very comfortable beds, and my room was big enough for 3 twin beds. Even for a normal room, we had access to the dining room for free drinks (non-alcoholic) from 3 to 11 pm. There was also an onsen on the second floor to which we had free access. Overall, i would return to this hotel…..if not for anything else, for the comfortable room size.
Stayed 2 nights in Mar 2023

6/10 Okay

Min

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great
Stayed 1 night in Feb 2023

8/10 Good

Tze Meng Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well-maintained
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel and close to the station.
From checking in, services, breakfast and all, one of the best hotels I have stayed in Sapporo.
Stayed 4 nights in Feb 2023